Three Types of SaaS Tools That Reduce Your Customer Support Service Cost
“Being on par in terms of price and quality only gets you into the game. Service wins the game.” -...
by Robin Singh
Consumer Reviews - 2018 B2B Sales & Marketing Report
Whether B2B or B2C marketing, reviews are all around you.
by Kristen McCabe
Event Swag: How to Maximize Value For Your Promotional Products
One of my favorite things about going to events, conferences, and conventions is the swag that I...
by Chris Chu
A Guide to Dealing With Customer Feature Requests
A customer contacts your helpline and, instead of asking for a solution to a problem they are...
by Vlad Rascanu
The Five Customer Service Skills That Can Inspire Positive Customer Reviews
How much research do you do before making an online purchase? How many reviews do you read and how...
by Lisa Perrin
After the RFP: Expert Advice From Experience
If you’ve ever been through an audition, you understand there are many steps taken before you are...
by Grace Pinegar
Event Marketing: The 10 Best Types of Events
There are many types of events to consider when executing an event marketing strategy.
by Kristen McCabe
How to Negotiate Your Dream RFP Contract
Negotiating is not a natural skill for many people, myself included.
by Grace Pinegar
9 Networking Tips to Overcome Nerves and Build Your Brand
Okay. Time for full disclosure. I’m not cool.