A Guide to Dealing With Customer Feature Requests
A customer contacts your helpline and, instead of asking for a solution to a problem they are...
by
Vlad Rascanu
The Five Customer Service Skills That Can Inspire Positive Customer Reviews
How much research do you do before making an online purchase? How many reviews do you read and how...
by
Lisa Perrin
After the RFP: Expert Advice From Experience
If you’ve ever been through an audition, you understand there are many steps taken before you are...
by
Grace Pinegar
Event Marketing: The 10 Best Types of Events
There are many types of events to consider when executing an event marketing strategy.
by
Kristen McCabe
How to Negotiate Your Dream RFP Contract
Negotiating is not a natural skill for many people, myself included.
by
Grace Pinegar
9 Networking Tips to Overcome Nerves and Build Your Brand
Okay. Time for full disclosure. I’m not cool.
by
Kristen McCabe
Narrowing RFP Candidates Into a Shortlist
You know when you walk up to the club on the weekend, bypass the entire line, and the bouncer lets...
by
Grace Pinegar
10 Free VoIP Service Providers in 2020
Voice over internet protocol (VoIP) tools help connect your voice to ears across the world or...
by
Grace Pinegar
The Best Free Help Desk Systems for Support Teams
Help desk software is valuable for companies that wish to have an initial line of defense against...