In the age of homesharing, it was bound to happen that vacation rental property management software would find its niche.
Regular, residential property management software will work in a pinch, but there are a few rental-specific tasks it can’t address, for example, booking management and marketing automation.
While property management software tailored to apartment buildings and other short-term residencies does cover rental management and regular real estate listing needs, it doesn’t specifically purvey to vacationers.
Whether weeklong Airbnb corporate bookings or weekend bed and breakfasts, vacation rentals regularly accept multiple reservations, require housekeeping and accept a variety of one-off payments. Owners or landlords of those properties generally only manage a handful of rooms or properties, rather than a large residential property with multiple units. Additionally, vacation rental owners want to drive growth, constantly push property listings and tweak their offerings and marketing efforts in response to guest feedback.
Hence, the emergence of the urgently needed vacation rental management space.
Within this space, there’s a lot of variety. Vacation rental software can range from simple channel managers to expansive property management programs.
Additionally, some vacation rental programs offer unique pay structures — instead of, say, charging a monthly or yearly software subscription fee, they make money by charging a commission on each booking. These vacation rental management vendors simply mark up the price of a vacation rental, which falls on the guest to pay. This kind of payment structure is helpful for vacation managers who want to scale and don’t want to pay a lot on a one-time implementation fee, but still wish to provide white-glove service.
Platforms that are actually free — i.e., no commission markup — do exist, and these free vacation rental property management programs often work quite well.
G2 Crowd recently showcased the best free property management software on the site. This post will discuss the best free rental-specific property management, aka vacation rental management, options on the market.
These products alone have received nearly 20 validated user reviews on G2 Crowd as of Jan. 17, 2019, and only represent a small portion of the 100-plus vacation rental software offerings listed on our platform. Products are ranked by number of reviews, then by satisfaction score, then alphabetically.
For each product we provide:
For products with G2 Crowd verified user reviews, we include:
This list includes any vacation rental software product with an available free offering. It should be noted that this does not include products that are only free on a temporary basis, such as limited trial versions for new users. They may only support one user or one project, but they’re truly free offerings. Scaling, however, will often require full investments.
Product Name: Tokeet
G2 Crowd Star Rating: 4.8 out of 5.0 stars
Total Number of Reviews: 4
Tokeet simplifies the entire short-term rental management workflow. With Tokeet, vacation rental owners can automate channel management and synchronization, schedule invoicing, provide e-signature capabilities on guest contracts and use the Tokeet mobile app for on-the-go management.
Image courtesy of Tokeet
“The calendar, for sure. I know that's a common feature for these apps but it's amazing [for] me. I'm also using triggers for most of my emails, especially for checkout follow-ups. This has been great for us because we get a lot more repeat customers and awesome reviews now.”
— Tokeet review by Jane L.
“The only thing that bothered me was the initial setup — there's no video guide or anything, so you kind of just open up the app and follow the tooltips. You really need a little more help than that if you want to get moving quicker, but you have to find it yourself on their help guides. I wish I knew that a little sooner, but it's easy now.”
— Tokeet review by Ryan S.
“They are the only short-term rental management software company that seems to have a trial period — that's the route I took, and the decision to continue using them and switch my whole business over followed shortly after.”
— Tokeet review by J Thomas B.
Product Name: Smoobu
G2 Crowd Star Rating: 4.7 out of 5.0 stars
Total Number of Reviews: 3
Smoobu simplifies the booking management system for vacation rental managers. Smoobu’s basic version provides property managers easy-to-digest reports regarding their bookings and guests. The priced version of Smoobu comes with more comprehensive functionality, including a channel manager and a communication platform that connects manager to guest.
Image courtesy of Shoombu
“The communication with Smoobu is wonderful. Not hard to get in touch with and no run around when asking about what you want.”
— Smoobu review by a pharmaceuticals agent
“I'd like to see smart lock and Wi-Fi/thermostat integrations in the future. It'd [be] nice to have bookkeeping integration.”
— Smoobu review by Logan W.
“Try them, talk to them, they just get so much right.”
— Smoobu review by Petra B.
Product Name: Lodgable
G2 Crowd Star Rating: 5.0 out of 5.0 stars
Total Number of Reviews: 1
Lodgable is a full-service channel management solution that eases the marketing, distribution and booking components of a vacation rental or bed and breakfast. The caveat here is Lodgable isn’t a comprehensive solution. Lodgable does have an application programming interface that makes it easy for users to integrate the channel manager with property management software.
Image courtesy of Lodgable
“The site is clean and easy to navigate. Lodgable offers the impressive ability to plug into dozens of rental sites for free. Also, I love the features it provides and how quickly the website is. A great way to organize your rental.”
— Lodgable review by a user
“I wish there were more discounts available, sometimes it’s hard to give good discounts with the current options.”
— Lodgable review by a user
“If you want to get some money from rentals, this is your best opportunity to cover your expenses. I just love this tool.”
— Lodgable review by a user
Product Name: Bookerator
G2 Crowd Star Rating: N/A
Bookerator is a holiday rental management program that streamlines the advertising of available vacation rentals. Bookerator goes one step beyond simple channel management, and simplifies the booking and payment process, as well. It can be used by the casual holiday letter, as well as a seasoned multi-property landlord. While the most basic version of Bookerator is free, this vendor does tack on a small charge to the rental price, which is ultimately paid by the client who chooses to rent from the property owner.
Image courtesy of Bookerator
Be the first user to write a Bookerator review!
Product Name: Discoveroom
G2 Crowd Star Rating: N/A
Discoveroom is a lightweight property management program designed for small “lodges,” a term that equates to guest houses, vacation rentals and bed and breakfasts. Discoveroom eases the process of accepting and entering reservations. To optimize their rental marketing efforts, vacation rental owners can use Discoveroom’s in-house booking engine or easily connect to third-party booking engines.
Image courtesy of Discoveroom
Be the first user to write a Discoveroom review!
Product Name: VROOMRes Bookfull
G2 Crowd Star Rating: N/A
VROOMRes equips vacation rental managers with the tools to ensure an optimized experience for guests. VROOMRes’ vacation rental management software is called Bookfull, which helps consolidate and streamline all the responsibilities involved in keeping your vacation rental up to date and competitive. Bookfull can manage a single rental property or multiple.
Image courtesy of BigDig
Be the first user to write a VROOMRes review!
*Please note: Reviews have been edited for spelling, grammar and clarity.
These six vacation rental property management programs are just the tip of the iceberg. A ton more software options are yours for the taking ... if you want to pay. We recommend taking one of the solutions above out for a spin. See what they can do for your vacation rental business, especially if you’re looking to replace an existing property management or general channel management software that isn’t quite delivering.
Jasmine is a former Senior Market Research Analyst at G2. Prior to G2, she worked in the nonprofit sector and contributed to a handful of online entertainment and pop culture publications.
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