Until we gain supernatural powers to reveal human identities, we run the risk of allowing suspicious people or felons into our buildings or workplaces.There have been rare instances of me entering a building without any security or bag frisking. And rightly so, the aftermath of letting an unidentified visitor in could be lethal.
Once, as I sat in the common wait area after getting a token punched with a numeric explaining how many people came before me, I grew curious about how visitor management software actually attributes visitor data and builds backend visitor profiles to avoid any serious health or facility damage outcomes.
To get a better idea of how facilities can streamline visitor check-ins and protect their privacy, I evaluated 20+ tools and shortlisted the 7 best visitor management software and learned about key features like risk management, document and contract management, and legal audits, which eliminate any risk or danger in the long run.
By understanding these security intricacies and digging through thousands of G2 reviews, I came up with this list of the 7 best visitor management software that you can use to scrutinize new visitors, cut down on visitor queues, and enhance their experience when they enter your facility.
7 best visitor management software: my personal picks
- Envoy Visitors: Best for fast check-ins & mailroom
Visitor sign-ins, visitor logs, and mail management in one place. ($109/mo)
- Zoom Workplace: Best for desk booking & badge check-ins
Workspace reservations with secure badge printing for seamless arrivals. ($2/user/mo)
- Kastle: Best for large visitor databases
Turnkey setup with load balancing and AI-powered search to maintain records. (Available on request)
- Honeywell Forge Visitor & Contractor: Best for facility-wide automation
Real-time notifications and automated workflows to monitor site operations. (Available on request)
- Proxyclick (Visitor Management System): Best for kiosk-led automation
Centralized dashboard and visitor automation to run lobby/kiosk check-ins. (Available on request)
- MRI OnLocation (People Presence): Best for compliance-ready visits
Visitor check-ins with NDA/contract signing to meet legal requirements. ($599/mo)
- iLobby: Best for facility safety & maintenance oversight
Maintenance planning and inventory controls to safeguard sites against risks. ($199/mo)
These visitor management software are top-rated in their category, according to G2 Grid Reports. I’ve also added their monthly pricing to make comparisons easier for you.
7 Best Visitor Management Software that I'd Recommend
After reading up on all the different reviews on visitor management software, I could identify the flaws that don't ensure proper security and law adherence to area security or property managers. A solution that provides a digital-first and 360° view surveillance and physical security and keeps guardrails on authenticating visitor credentials has the potential to reduce the scope of risk and incoming danger.
To search for ways in which a company can safeguard its facility and protect itself from mislodging a visitor or granting unscrutinized access to outsiders, I put together a list of the most efficient and feature-packed visitor management tools that offer to conduct visitor audits, maintain data privacy, integrate with video surveillance and physical security gadgets and inspect and monitor your premises to make things easy for both receptionists and visitors and optimize the visitor walk-in experience.
How did I find and evaluate the best visitor management software?
I interacted with property managers and receptionists across commercial and office spaces to get first-hand insights into current bottlenecks and anomalies in traditional security processes.
In the process of shortlisting these tools, I also used AI to further narrow down the analysis pointers and identify common consumer trends and feedback of these best visitor management software. I also factored in G2's proprietary score, which is assigned to each of these software and calculated as an aggregate of market factors like ease of use, customer satisfaction, ease of admin, ease of implementation, market presence, and quality of user-generated reviews.
Any insight that I got from an external source was validated using verified G2 reviews. The screenshots featured in this article may be a mix of those obtained from the vendor's G2 page or publicly available materials.
Did you know? Forecasts indicate strong momentum for VMS, with market value increasing from $1.8 billion (2025) to $6.9 billion (2035), reflecting a CAGR of about 11.7%.
Not only do these tools manage and schedule visitor appointments, but they keep a
record of shift timings of short-term workers or receptionists, ensure you remain compliant with safety and security policies, and centralize remote visitor services to gain more recognition and eyes as well-managed and hospitable names for your customers.
What makes visitor management software
worth it: my opinion
A visitor management tool not only supervises and automates visitor queues or provides timely kiosk service to visitors, but it also manages an array of backend visitor logbooks, runs automation, optimizes visitor communication, and provides disaster management services.
Based on my personal evaluation, these are the differentiators of a well-designed and ideal visitor management tool that can scale your facility management and security systems and ensure safety and protection.
- Watchlist and real-time threat detection with automatic access denial: I shortlisted the tools that had the capability to authenticate and verify the identity of visitors to reduce any unwarranted or unanticipated outcomes. Tools that offer real-time threat detection that can spot anomalies from visitor data and maintain a repository of restricted individuals who are prevented from entering the premises of your building. Further, I also searched for real-time integration with law enforcement software and data security software to update legal databases in case someone commits a felony and sync with security teams and guards on the occurrence of any sudden barge-in.
- Advanced visitor flow automation with custom rule-based triggers: A good visitor management system should not rely on manual approvals for every visitor- it should automate workflows. I prioritized tools that entailed automation features that provided multiple-check-in workflows for diverse kinds of visitors. I also shortlisted systems that set custom rules for different visitor types, ensuring that the right security protocols are followed without human intervention. It informs the right security protocol and authentication process for both customers and high-profile guests. It also sets automated registration and badge verification for customers and a multi-factor authentication process for other guests and assigns waiting lounges accordingly.
- Encrypted visitor data storage with role-based access control: I also gave more importance to tools that offered restrictions on visitor databases to keep the data encrypted and safe from unauthorized logins. Visitor data is sensitive and is highly sensitive to a company's internal operations. I looked for a system with 256-bit AES encryption that encrypts files and documents containing visitor information and sets a key or master password for those documents. Given the criticality and sensitivity of visitor data, we need to set some restrictions and authentication barriers so that only selected teams can access data, like security and compliance teams, and no amount of visitor data or documents is exposed to other personnel to maintain the privacy of the organization.
- Multi-factor authentication and digital identity verification: In today's security landscape, you can't rely on customers entering their own names or a basic token scanner to verify the identity of individuals. A serious VMS should offer multi-factor authentication and digital identity verification. I preferred VMS, which included facial scanning features such as facial recognition, photo ID scanning, biometric authentication, facial matching, and entry passcode to enter the premises and not aid in any serious mishap. Further, if the environment is more critical and sensitive, then more layers of authentication and scrutinization have to be implemented to protect the best interests of the company.
- Smart evacuation and emergency visitor tracking system: Every premise or facility needs a smart evacuation and disaster management system in case of any sudden mishap, conflict, or health-related implication and needs to be well-equipped with medical aid services and external security coverage to provide timely action. I went a step further and interacted with vendors who use these tools to understand the significance of safety evacuation and emergency services. I learned that visitors' safety and well-being are big concerns. At any given moment, one should be able to pull up a live dashboard showing every visitor inside the building. It should also offer mass emails, SMS alerts, or sirens to guide visitors to safety areas and provide navigation for exit routes well in time so that the incident doesn't lead to any fatalities.
- Multi-tenant and zone-based visitor management: Enterprises or companies owning multiple locations or large facilities really struggle to take care of their visitors and digitize visitor management workflows to ensure safety and efficiency. That's why I looked for a system that offered centralized visitor tracking across all sites and allowed local admins to manage their zones independently. I also factored in zone-based access control that allows visitors to enter specific areas based on their clearance level. If they visit a different facility situated in a different geographical area, they wouldn't need to register themselves again as the system will be agile enough to retrieve their visitor history.
With a goal of reintroducing convenience and eliminating the fiasco during visitor appointments, I particularly interacted with several facility management teams and read up on thousands of G2 reviews for the best visitor management software. Seven of them seemed to make the cut and fit the requirements mentioned above.
This list below contains genuine reviews from the visitor management category page. To be included in this list, software must,
- Deploy on either a personal computer (PC), tablet, mobile phone, or self-service kiosk.
- Scan face or ID, store photos, and issue visitor badges.
- Automate on-site verification and visitor check-in.
- Provide real-time visibility on which visitors are on-site.
- Create databases with reports for company visitor information.
*This data was pulled from G2 in 2025. Some reviews may have been edited for clarity.
1. Envoy Visitors: Best for fast check-ins & mailroom
Rated 4.7/5 on G2, Envoy Visitors provides optimum security and a digitized environment to manage visitors' entry and exit processes, guard their safety, and keep a centralized record of visitor services.
Users loved how effortlessly Envoy Visitors can streamline the check-ins and service scheduling for visitors. Whether it is a one-time guest or a recurring contractor, the sign-in process is smooth, fast, and highly customizable.
Visitors can sign in using an iPad kiosk, pre-register through e-mail invitations, or even scan a QR code upon arrival. If you're wondering which vendor offers contactless check-in solutions, Envoy is the tool you're looking for. It also offers automated host notifications to update the visitors for their upcoming visits. The second a visitor checks in, a host is notified instantly- whether it is through Slack, Microsoft Teams, or e-mail.
According to the reviews, it is easy to set up customized dashboards and analytical reports to summarize metrics like real-time visitor logs, foot traffic, and so on. The badge printing feature is another lifesaver, as it automatically prints out badges with the visitor's names, photos, and host details, making security much more manageable. It also allows visitors to sign NDAs or paperwork and integrates with identity and access management to maintain a digital repository of paperwork.
G2 reviewers also highlighted the various compatible integrations it offers with Microsoft Teams, Slack, Google Calendar, Active Directory, and even the building's access system so visitors only get access to the right areas. It is also smart enough to sync with HR and security databases to approve and check in guests whose names are present in the list of pre-approved guests.
Envoy Visitors provides a comprehensive solution for visitor management, and overall, it checked all the boxes in terms of streamlining the visitor experience and automating workflows across multiple facilities.
G2 users note that the login flow can take longer than expected and that editing sign-in fields (for example, making last names optional) feels a bit constrained; at the same time, G2 reviews highlight that once profiles are configured, check-ins run smoothly with consistent audit trails and clear host notifications.
According to G2 user feedback, badge printing generally works reliably even if it sometimes asks for details, like employee badge numbers, that aren’t needed in every scenario; several G2 reviewers add that those standardized fields help enforce security where they matter.
They also mention that connecting Google Calendar and other schedulers could be more intuitive; however, insights from reviwers emphasize that the broader integration catalog is easy to set up and genuinely useful day-to-day. Overall, Envoy Visitors delivers a front-desk-ready experience that streamlines visitor flow while maintaining solid record-keeping.
What I like about Envoy Visitors:
- One feature that really stood out in reviews is the instant guest notification system. Users mention being impressed by how quickly they receive an email or text alert when a guest checks in.
- The web portal also gets positive feedback. I’ve seen reviewers highlight how helpful it is to see a real-time view of who’s currently checked in or signed in.
What do G2 Users like about Envoy Visitors:
"I like the Envoy Visitors, which allows me to track who is on-site at my workplace and who may be working from home. It makes knowing who I should connect with on-site an easier process, and it gives detailed information regarding the time of entry and COVID clearance."
- Envoy Visitors Review, Brendan B.
What I dislike about Envoy Visitors:
- Resetting visitor entry was challenging in rare cases when users submitted incorrect answers to screening questions.
- A few administrators stated that they would have found it beneficial to view data from visitors' scanned photo IDs to verify their authenticity and reduce the risk of ID fraud.
What do G2 users dislike about Envoy Visitors:
"The names of the individuals who work here at Danfoss appear twice in the Envoy app on the iPhone, which confuses visitors when they arrive."
- Envoy Visitors Review, Carla M H.
2. Zoom Workplace: Best for desk booking & badge check-ins
Zoom Workplace allows users to invite guests to the office with simple workflows, receive notifications when a guest arrives, and initiate secure badge printing to make the check-in process seamless.
The visitor management module consistently earns praise for simplifying the guest check-in process. Based on user reviews, it seems especially helpful for managing contractors, employees, and visitors through a unified, automated workflow, from registration all the way to access control. 90% users rate the participation control features highly.
A standout feature mentioned by many is the digital badge system. Users appreciate how the platform integrates with security checkpoints, ensuring that only authorized individuals can access restricted areas. This added layer of security is often called out as a key benefit, especially for organizations with strict compliance needs.
The interface also gets high marks for usability. According to feedback, the system makes it easy to configure and manage visitor workflows, and guests can pre-register to avoid long wait times or manual entry delays—streamlining the process from both ends.
Privacy and security are also frequently highlighted. Reviewers note that the integration with security systems automates entry permissions and reduces the need for manual approvals. Real-time visitor tracking and automated notifications are another plus, helping hosts stay informed the moment a guest arrives.
Additional features like identity verification, customizable check-in workflows, and cloud-based visitor logs round out the platform’s strengths. For companies with detailed compliance and audit requirements, the ability to access visitor history at any time is a major advantage.
Zoom Workplace offers a solid platform with strong security features and overall convenience, and G2 user feedback frequently cites its smooth check-ins and clear front-desk workflows as wins for busy lobbies.
However, while the in-built controls are robust, some G2 reviews ask for more flexibility to tailor visitor policies to niche use cases, though many teams still find the default settings comprehensive enough for day-to-day operations. I also saw mentions of challenges when connecting to certain third-party security stacks, yet integrations within the Zoom ecosystem remain straightforward and reliable for most deployments.
Taken together, Zoom Workplace remains a practical choice for streamlining visitor operations: it centralizes arrivals, maintains clean audit trails, and delivers a secure, efficient experience without piling on administrative overhead.
What I like about Zoom Workplace:
- The user interface receives a lot of positive feedback for its clean and intuitive design. I’ve seen several reviewers mention how easy it is to navigate—even for those without a technical background.
- Integration is another area where Zoom Workplace seems to shine. Users appreciate how easily it connects with identity providers, email platforms, and other core business applications.
What do G2 Users like about Zoom Workplace:
"It is a versatile and security enabled platform for seamless communication at work places. The best part about this application is its availability on different devices, be it phone, tablet or computer. The application is very light and just takes a few minutes to load and all the devices get synchronized very easily"
- Zoom Workplace Review, Avashesh S.
What I dislike about Zoom Workplace:
- The platform's settings were sometimes called as complicated, but with good resources like FAQs and ChatGPT, users were able to navigate effectively.
- Occasionally, the app lags due to heavy usage, but its good overall performance made it manageable despite challenges reaching customer service. G2 users shared their experiences.
What do G2 users dislike about Zoom Workplace:
"What I am not a fan of is the response time of the support team or various issues with the billing department. We have had to contact them a few times regarding features that we are missing/paying for."
- Zoom Workplace Review, Giovanni S.
3. Kastle: Best for large visitor databases
Rated 4.6/5 on G2, Kastle offers unparalleled premise security and physical security services to protect the privacy of your visitors, build a seamless kiosk resolution experience, and maintain role-based access control to visitor data.
If you like reliable security and access control solutions, Kastle offers end-to-end security coverage for premises.
One of the things that users loved most was how seamlessly it managed credentials and logged user activity. The reporting and card access system is said to be incredibly detailed and easy to navigate.
Another feature that gets strong praise in reviews of Kastle is the ability to build customized, real-time reports. Users mention how helpful it is for tracking who accessed specific areas and analyzing trends across different entry points. This level of reporting control gives teams the visibility they need to manage facility access more effectively.
The monitoring system also stands out as a highlight. Reviewers often say it provides peace of mind, knowing that activity is being closely observed across all floors. Real-time alerts for unusual behavior are another benefit frequently mentioned. Users appreciate the prompt notifications, which enable quick responses and minimize potential gaps in security protocols.
Overall, G2 reviewers define their experience with Kastle as largely positive, but there are a few areas where improvements could be made.
What frequently stands out in reviews is Kastle’s use of facial authentication and remote visitor management to enhance security. Many users appreciate how these tools modernize access control and streamline guest check-ins.
G2 user feedback does flag reliability concerns with the camera system, some teams noted more downtime than expected, which matters when facial authentication is central to entry. That said, reviewers also call out strong access controls and incident logs, so even when hardware needs attention, core auditability and badge-based workflows keep operations moving.
The web app draws mixed reactions: a few reviews mention slow loads or occasional glitches, which can add friction to managing remote visitor profiles. On the upside, most day-to-day tasks (pre-registration, pass management, basic reporting) remain stable, and product updates have been steadily tightening performance.
Phone alerts get both praise and critique. Real-time calls help security react quickly, but some users found the cadence a bit heavy. In practice, teams can lean on SMS/email and adjust alert rules to keep the signal high without adding noise.
Customization and integrations are another theme. Advanced analytics, deeper reporting, and priority support sit in higher tiers, something several reviewers wished were more accessible. Even so, the baseline feature set (directory sync, access control tie-ins, visitor logs) covers the essentials, and expanding to premium capabilities is there when scale demands it.
Net-net, Kastle remains a reliable option for remote visitor registration and sign-in. According to G2 reviews, it pairs robust security measures with clear audit trails, and with a few refinements around performance and tiered features, it could deliver even more value for larger, multi-site facilities.
What I like about Kastle:
- Users loved how intuitive and responsive the customer service was. I came across several reviews that said they never faced a delay in ticket resolution.
- I also saw appreciation for various security add-ons like 24*7 monitoring, keyless entry, and mobile app management to eliminate manual intervention and reduce workarounds for front-end people.
What do G2 Users like about Kastle:
"The best part is the reports I get from Kastle Systems. They understand, not only security requirements, compliance requirements (reports and evidence collections) that our company deals with."
- Kastle Review, Jung K.
What do I dislike about Kastle:
- While users faced some connectivity issues with the mobile app, the good functionality overall helped mitigate the disruptions.
- I’ve seen a few reviews mention that the pricing can feel a bit high for certain features, especially when compared to other options on the market.
What do G2 users dislike about Kastle:
"My issues stem more from the type of door I have onsite than the Kastle access itself. I occasionally have issues getting back online after our property loses power in storms, but I always have a contact to call to assist in getting me back online."
- Kastle Review, Melissa G.
4. Honeywell Forge: Best for facility-wide automation
Honeywell Forge is a modern visitor management and data privacy solution that digitizes facility maintenance and securely streamlines visitor registration and waiting services.
One of the things most spoken about Honeywell Forge Visitor and Contractor Management is the effortless check-in process. In fact, 89% of G2 users rate the visitor check-in feature highly. Contractors and visitors can walk up to an iPad kiosk, enter their details, and get their instant badge printed without any manual interference.
The system also sends out instant notifications to the right authorized person when someone arrives, which means users never have to guess who is on-site.
Data tracking is another benefit that gets strong mentions in reviews of the platform. Users appreciate how easy it is to log and monitor visitor activity—especially in high-security environments like industrial sites or chemical plants. The ability to export reports with just a few clicks is often highlighted as a major time-saver, making compliance and record-keeping much more manageable for operations teams.
G2 reviews note a limitation around kiosk compatibility: Honeywell Forge currently supports iPad-only check-ins. For Apple-forward environments this isn’t a blocker, in fact, reviewers say the iOS route keeps hardware standardization simple and pairs well with Forge’s admin controls, but teams on Android or Windows would benefit from broader device support.
App performance comes up occasionally, with a few G2 users citing iPad freezes that required a quick restart. The same feedback also mentions that sessions typically resume smoothly and that day-to-day check-ins run reliably once devices are updated and kept on recommended network settings.
Badge printing earns mixed notes as well. While the Sine integration is convenient when connected, some reviewers saw output fail during brief connection drops; on the plus side, admins can usually restore printing by reauthenticating the integration and monitoring status from the dashboard.
Microsoft Teams integration is generally praised after setup, though several reviewers said the initial configuration felt finicky. The silver lining: once connected, host notifications and lobby workflows work as intended, and the published setup guides resolve most issues without ongoing overhead.
Taken together, G2 user feedback suggests Honeywell Forge is a dependable choice for visitor and contractor management, strong on security and day-to-day operations, with clear wins for iOS-centric sites and incremental room to expand device support and harden a few edge cases.
What I like about Honeywell Forge:
- I’ve seen users appreciate how reliably the software performs. Reviews often mention that it runs smoothly which makes day-to-day operations easier to manage.
- Setup and configuration also receive strong praise. Many users highlight how easy it is to get started, noting that the onboarding process is much faster compared to other visitor management tools they’ve used.
What do G2 Users like about Honeywell Forge:
"The program is easy to use. We use it to control visitors to our chemical plant. Contractors can use an iPad to log in, and I receive a message when they are on site. Contractors or visitors never lose much time; it's easy to use and quick but still thorough. It's also easy to export data to see how many visitors you had on a day or to see how many hours contractors worked in a week. I really like the application and wouldn't want to use anything else for this.
- Honeywell Forge Visitor and Contractor Management Review, Tristan T.
What I dislike about Honeywell Forge:
- I’ve seen some users mention that while the platform is generally solid, there’s room for improvement when it comes to flexibility.
- Customer service also comes up as an area for improvement. Several users have shared that support wasn’t as responsive as they’d hoped, especially when it came to billing questions.
What do G2 users dislike about Honeywell Forge:
"This may be a printer issue, but the printer can sometimes randomly disconnect from Sine and prevent the badges from printing. Without the badge, it is slightly inconvenient for the guest to check out. It would be nice if admins could print out the guest badge later if there is a printer issue. This is the only major flaw we have run into."
- Honeywell Forge Visitor and Contractor Management Review, Rae B.
5. Proxyclick: Best for kiosk-led automation
When it comes to providing legal alignment and visitor tracking, Proxyclick offers visitor administration benefits for guests, contractors, customers, and vendors while ensuring document management and automation abilities to adhere to legal norms.
While the process is deemed complicated, the user-friendly and intuitive interface centralized all operations to manage front-end and back-end visitor workflows. It's rated a high 4.6/5 on G2, it's fast, efficient, and just makes sense. The ability to generate QR codes for visitors means that frequent guests don't have to go through the sign-up process again and again.
One of the things users appreciated about Proxyclick is how seamlessly it integrates with third-party tools. It also connects easily with security systems, physical security devices, and video surveillance architecture to keep a birds-eye scrutiny on visitor walk-ins.
Another highlight would be the notification system. G2 reviewers stated that whenever a visitor arrives, they get an instant notification on their phone. It offers integrated security and legal compliance to give holistic control of visitor management queues and reduce hassle.
One area that consistently gets positive mentions in reviews of Proxyclick is its API capabilities. Users value the flexibility they offer, especially when building out custom workflows or integrating with other tools. That said, when it comes to more complex customizations or integrations with advanced systems, there’s still some room for improvement. A few reviewers have noted that deeper functionality or more robust developer support could take it to the next level.
The dashboard also gets good feedback for being functional and user-friendly. Reviewers appreciate how easy it is to navigate, though some have pointed out that the interface could be further refined—particularly to make the experience smoother for first-time users.
Check-in is another standout feature. It’s often described as smooth and efficient, helping streamline the visitor experience. The checkout process, however, has been flagged by some users for requiring a few manual steps. While not a major issue, it’s one area where a bit more automation would improve the overall flow.
One thing to keep in mind is the platform’s reliance on a solid internet connection, G2 reviewers note that Proxyclick runs smoothly on high bandwidth, but network blips can slow check-ins during peak hours; the upside is that day-to-day performance is strong in well-provisioned lobbies, and admins can mitigate issues with recommended network settings. Even so, adding limited offline safeguards or more resilient fallback modes would help high-traffic sites.
Overall, Proxyclick delivers convenient, automated visitor sign-ins, helpful integrations, and streamlined workflows that keep front-desk operations moving.
What I like about Proxyclick:
- One thing I’ve seen users consistently highlight is how easy it is to set up and configure both the web and mobile applications of Proxyclick.
- Another feature that gets a lot of positive attention is the QR code functionality for guest check-ins. Reviewers appreciate how it simplifies the entry process—allowing visitors to sign in and verify their identity without needing to manually register on-site.
What do G2 Users like about Proxyclick:
"Very easy to set up from an administrative viewpoint. Can view all sites from a single portal and view visitors' logs easily. Also, I like the notification feature via e-mail."
- Proxyclick, Leona L.
What I dislike about ProxyClick:
- One challenge I read about was the update process for hardware devices. A few users noted that it can be a bit confusing and time-consuming.
- There’s also room for improvement in kiosk customization. While the platform does offer some flexibility, several reviewers have said they’d like more granular control over layout and design.
What do G2 users dislike about ProxyClick
"We have 8 offices, but ProxyClick is unable to let us have one parent template configuration that applies to the other offices. If I need to make a change to the visitor kiosks' configuration, I have to repeat and test the same processes 8 times."
- Proxyclick | Visitor Management System Review, Cooper C.
6. MRI OnLocation: Best for compliance-ready visits
MRI OnLocation provides over 100+ features for automated guest management, hybrid work tools, and agile data security and hazard prevention services. Wondering what is the best platform for managing visitor check-ins? MRI OnLocation has to be one of the top choices.
Whether handling visitors, contractors, or employees, this system ensures that the operations remain smooth and secure. One of the first things I noticed being talked about frequently in G2 reviews was how incredibly intuitive and user-friendly it was. The system automatically logs everyone who enters the building, which is essential for security and compliance.
In a high-traffic office, it offered automation features to manage and supervise visitor walk-in registrations. One of its core features, Who's OnLocation, is a lifesaver when it comes to tracking people in real time, giving information on who is on-site at any given moment.
Users also appreciated WolEvac, which provided instant evacuation management and control services. The platform also integrated seamlessly with physical hardware, like kiosks and badge printers, to make visitor management even more efficient.
The mobile sign-in solution, WolMobile, generally performed well, though I did come across reviews mentioning occasional delays, something that could be improved for a smoother user experience.
According to G2 user feedback, the product could benefit from richer reporting controls; while current dashboards cover the essentials, more granular customization would make it easier to tailor outputs to specific stakeholders, on the plus side, the built-in templates do enable quick, consistent reports for day-to-day needs.
Integration across Apple and Windows could also be smoother: it runs reliably on standard desktops and dedicated kiosks, though several reviewers found tablet experiences a bit slower and less responsive; that said, performance on fixed lobby setups remains steady, and routine updates continue to refine mobile responsiveness.
Overall, MRI OnLocation still checks the core boxes, secure, automated visitor log-ins with multi-site registration options, making it a dependable choice for organizations managing multiple facilities.
What I like about MRI OnLocation:
- MRI OnLocation has everything users need, from OnLocation Mobile and Kiosk to OnEvac and OnScan, making on-site tracking simple and effortless.
- WolEvac is frequently highlighted as a standout feature. Users appreciate the geofence-based sign-in, which allows both admins and employees to stay accounted for and prepared during emergencies.
What do G2 Users like about MRI OnLocation:
"Great tool to track visitors across the facility and very handy when someone leaves without submitting the keys they took to access services. It's a very good reporting tool, too. Updates at the end of the day will show the number of visitors still on the premises or not signed out. Very helpful in communicating important announcements to external contractors"
- MRI OnLocation, Aniket C.
What I dislike about MRI OnLocation:
- Overall feedback on the platform is positive, but sign-ins on Apple and Windows tablets weren’t as smooth as on a dedicated PC.
- Some users also experienced occasional delays with WolMobile check-ins, slightly slowing the process. While not disruptive, improving speed would boost efficiency.
What do G2 users dislike about MRI OnLocation:
"I wish the online portion was more user-friendly. It seems like there is an awful lot of functionality to the app from the management side, but it's all hidden under other topics/sections. I oftentimes get lost or turned around when looking at how to do something. And sometimes, I know what I'm trying to look for (a function), but it's named oddly or in a location I would have never expected to look."
- MRI OnLocation for People Presence Management Review, Desiree G.
7. iLobby: Best for facility safety & maintenance oversight
iLobby maintains digital visitor records, visitor profiles, and document handling options to automate facility management and ensure health and evacuation alerts and updates to protect your visitors.
A key differentiator that often comes up in G2 reviews of iLobby is its ease of implementation. The fact that hardware is supplied directly by the company eliminates the hassle of dealing with third-party apps or syncing issues—something many users appreciate during setup.
The digital sign-in process is also frequently praised. Reviewers note that it runs smoothly and offers real-time visitor tracking. The ability to customize check-in flows based on visitor type, whether contractor, employee, or guest, adds flexibility and improves front desk efficiency.
Security and data privacy features are another strong point. iLobby’s visitor pre-screening helps ensure only authorized individuals are allowed entry, and users mention how helpful it is to integrate NDA agreements directly into the check-in process for compliance management.
According to feedback, iLobby scales well across multiple sites, even in different regions. It integrates easily with existing security systems, making it a solid choice for organizations seeking a centralized, enterprise-grade visitor management solution.
According to G2 reviewers, iLobby would benefit from deeper reporting and analytics customization; while the current dashboards cover core metrics, more flexible filtering and tailor-made exports could unlock richer insight for different teams.
Several reviews also note interest in expanding badge-based check-ins across multiple on-site locations to cut manual steps and streamline inspections — though the existing badge workflows are reliable for single-site use. Even so, iLobby remains a capable choice for secure visitor processing and facilities oversight, with steady improvements that continue to enhance day-to-day operations.
Overall, while some areas could be improved, iLobby does a great job meeting the expectations of security and data privacy teams. Its ability to manage backend profiles efficiently while safeguarding data makes it a reliable choice. With the addition of some customization options and further automation, it could become even more powerful and seamless for users.
What I like about iLobby:
- Users appreciated the digital sign-in options for multiple stakeholders like employees, contractors, and vendors to simplify authentication processes.
- I loved reading reviews on how responsive and intuitive the customer support was.
What do G2 Users like about iLobby:
"I Love the multiple different categories that it offers for breakdown. It is so easy to use and navigate! Phasing it into our site has also been quite an easy thing to do! We love the customer support people; they are highly responsive whenever we have issues. The system we have gets used every day, multiple times a day. Integrating it has also been a breeze"
- iLobby, Frank W.
What I dislike about iLobby:
- One area that popped up as an improvement is the pricing model, especially for high-traffic locations. Since it operates on a per-kiosk basis, the cost of managing these areas becomes quite high.
- Additionally, I found that users thought the sign-in process is a bit unclear, particularly for guests who may not realize they need to scan the barcode on the back of their driver’s license.
What do G2 users dislike about iLobby:
"For businesses with the budget to accommodate these additional costs, iLobby delivers a highly customizable and efficient solution. For those with more constrained budgets, it’s worth carefully evaluating which features are essential to ensure cost-effectiveness."
- iLobby Review, Brian K.
Best visitor management software: Frequently asked questions (FAQs)
Have more questions? Find the answers below.
Q1. Which visitor management system offers the most secure facility access control?
Honeywell Forge stands out for enterprise-grade access governance with real-time rules, alerts, and automation across sites. For organizations that need turnkey physical access plus visitor databases, Kastle’s integrated security stack is a strong alternative.
Q2. What is the best platform for managing visitor check-ins?
Envoy Visitors is a go-to for fast, polished check-ins with visitor logs, badges, and mailroom in one workflow. If you prefer a kiosk-centric lobby experience, Proxyclick offers smooth pre-registration and branded on-site flows.
Q3. Which vendor provides real-time visitor tracking and alerts?
Honeywell Forge delivers live dashboards and event-triggered notifications to keep security and facilities in sync. MRI OnLocation also supports real-time presence updates and alerting tied to check-in rules and approvals.
Q4. What platform integrates visitor management with access control systems?
Proxyclick pairs visitor workflows with common badge/access systems to streamline lobby-to-door handoffs. Kastle provides an end-to-end option when you want access control and visitor records on one backbone.
Q5. Which solution supports multi-location visitor management?
MRI OnLocation scales well for multi-site presence tracking, NDAs, and standardized policies. Envoy Visitors also handles location switching and shared directories, helping ops teams manage global offices consistently.
Q6. What is the most affordable visitor management software for SMBs?
Zoom Workplace is budget-friendly for basic reservations and badge-based check-ins at $2/user/month. Envoy’s entry plan is another approachable option if you want richer lobby workflows without enterprise spend.
Q7. Which vendor offers contactless check-in solutions?
Proxyclick enables QR-based, pre-registered, and kiosk-light experiences for touchless entry. Envoy Visitors likewise supports contactless invites and mobile sign-ins to keep lobby lines moving.
Q8. What platform provides analytics on visitor traffic patterns?
Honeywell Forge surfaces facility-level insights, from peak arrival windows to dwell times and compliance triggers. Envoy’s dashboards help admins spot trends by host, location, or visitor type to optimize staffing and space.
Q9. Which tool supports compliance tracking for visitor records?
MRI OnLocation is built for compliance, think NDA/contract signing at check-in and auditable visitor logs. Proxyclick complements this with policy acknowledgments and centralized record retention.
Q10. What is the top-rated visitor management system for enterprises?
For large, security-sensitive environments, Honeywell Forge is often favored for automation and scale. Proxyclick is also popular with global enterprises that need consistent, branded workflows across high-traffic lobbies.
Make your visitors feel "welcomed"
While these insights reflect my own evaluation, there are key security and surveillance factors every team should weigh when shortlisting a visitor management solution. The guiding principle here is protecting visitor privacy and optimizing experience.
From the moment a guest logs in or registers, it's clear that their appointment history and personal details must be stored securely and accessible when needed to reduce wait times and verify the authenticity of both internal and external stakeholders. As you explore the market and draft proposals to narrow down the best-fit solutions, consider these my personal two cents to help you make a more informed and privacy-conscious decision.
Build higher level of security with 8 best electronic signature software reviewed and evaluated by my peer and cut back on paper logs of documents and contracts.
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