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Until we gain supernatural powers to reveal human identities, we run the risk of allowing suspicious people or felons into our buildings or workplaces.There have been rare instances of me entering a building without any security or bag frisking. And rightly so, the aftermath of letting an unidentified visitor in could be lethal.
Once, as I sat in the common wait area after getting a token punched with a numeric explaining how many people came before me, I grew curious about how visitor management software actually attributes visitor data and builds backend visitor profiles to avoid any serious health or facility damage outcomes.
To get a better idea of how facilities can streamline visitor check-ins and protect their privacy, I evaluated the 7 best visitor management software and learned about key features like risk management, document and contract management, and legal audits, which eliminate any risk or danger in the long run.
By understanding these security intricacies and digging through thousands of G2 reviews, I came up with this list of 7 best visitor management software that you can use to scrutinize new visitors, cut on visitor queues, and enhance their experience when they enter your facility.
These visitor management software are top-rated in their category, according to G2 Grid Reports. I’ve also added their monthly pricing to make comparisons easier for you.
After reading up on all the different reviews on visitor management software, I could identify the flaws that don't ensure proper security and law adherence to area security or property managers. A solution that provides a digital-first and 360° view surveillance and physical security and keeps guardrails on authenticating visitor credentials has the potential to reduce the scope of risk and incoming danger.
To search for ways in which a company can safeguard its facility and protect itself from mislodging a visitor or granting unscrutinized access to outsiders, I put together a list of the most efficient and feature-packed visitor management tools that offer to conduct visitor audits, maintain data privacy, integrate with video surveillance and physical security gadgets and inspect and monitor your premises to make things easy for both receptionists and visitors and optimize the visitor walk-in experience.
I interacted with property managers and receptionists across commercial and office spaces to get first-hand insights into current bottlenecks and anomalies in traditional security processes.
In the process of shortlisting these tools, I also used AI to further narrow down the analysis pointers and identify common consumer trends and feedback of these best visitor management software. I also factored in G2's proprietary score, which is assigned to each of these software and calculated as an aggregate of market factors like ease of use, customer satisfaction, ease of admin, ease of implementation, market presence, and quality of user-generated reviews.
Any insight that I got from an external source was validated using verified G2 reviews. The screenshots featured in this article may be a mix of those obtained from the vendor's G2 page or publicly available materials.
A visitor management tool not only supervises and automates visitor queues or provides timely kiosk service to visitors, but it also manages an array of backend visitor logbooks, runs automation, optimizes visitor communication, and provides disaster management services.
Based on my personal evaluation, these are the differentiators of a well-designed and ideal visitor management tool that can scale your facility management and security systems and ensure safety and protection.
With a goal of reintroducing convenience and eliminating the fiasco during visitor appointments, I particularly interacted with several facility management teams and read up on thousands of G2 reviews for the best visitor management software. Seven of them seemed to make the cut and fit the requirements mentioned above.
This list below contains genuine reviews from the visitor management category page. To be included in this list, software must,
*This data was pulled from G2 in 2025. Some reviews may have been edited for clarity.
Envoy Visitors provides optimum security and a digitized environment to manage visitors' entry and exit processes, guard their safety, and keep a centralized record of visitor services.
Users loved how effortlessly Envoy Visitors can streamline the check-ins and service scheduling for visitors. Whether it is a one-time guest or a recurring contractor, the sign-in process is smooth, fast, and highly customizable.
Visitors can sign in using an iPad kiosk, pre-register through e-mail invitations, or even scan a QR code upon arrival. It also offers automated host notifications to update the visitors for their upcoming visits. The second a visitor checks in, a host is notified instantly- whether it is through Slack, Microsoft Teams, or e-mail.
According to the reviews, it is easy to set up customized dashboards and analytical reports to summarize metrics like real-time visitor logs, foot traffic, and so on. The badge printing feature is another lifesaver, as it automatically prints out badges with the visitor's names, photos, and host details, making security much more manageable. It also allows visitors to sign NDAs or paperwork and integrates with identity and access management to maintain a digital repository of paperwork.
G2 reviewers also highlighted the various compatible integrations it offers with Microsoft Teams, Slack, Google Calendar, Active Directory, and even the building's access system so visitors only get access to the right areas. It is also smart enough to sync with HR and security databases to approve and check in guests whose names are present in the list of pre-approved guests.
Envoy Visitors provides a comprehensive solution for visitor management, and overall, it checked all the boxes in terms of streamlining the visitor experience and automating workflows across multiple facilities.
However, the login process takes longer than expected, and users found that editing visitor sign-ins was somewhat restrictive. I noticed reviews that say the team couldn’t adjust required fields as freely as they would have liked, such as making last names optional.
Additionally, while the badge printing system was generally described as effective, it required some details—like employee badge numbers—that aren’t always necessary for all use cases.
Users noted that the integrations were easy to set up and very useful, but linking with Google Calendar and other scheduling apps could have been a bit more intuitive. That said, Envoy Visitors still provides a solid visitor management experience with many valuable features for optimizing operations.
"I like the Envoy Visitors, which allows me to track who is on-site at my workplace and who may be working from home. It makes knowing who I should connect with on-site an easier process, and it gives detailed information regarding the time of entry and COVID clearance."
- Envoy Visitors Review, Brendan B.
"The names of the individuals who work here at Danfoss appear twice in the Envoy app on the iPhone, which confuses visitors when they arrive."
- Envoy Visitors Review, Carla M H.
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Zoom Workplace allows users to invite guests to the office with simple workflows, receive notifications when a guest arrives, and initiate secure badge printing to make the check-in process seamless.
The visitor management module consistently earns praise for simplifying the guest check-in process. Based on user reviews, it seems especially helpful for managing contractors, employees, and visitors through a unified, automated workflow—from registration all the way to access control.
A standout feature mentioned by many is the digital badge system. Users appreciate how the platform integrates with security checkpoints, ensuring that only authorized individuals can access restricted areas. This added layer of security is often called out as a key benefit, especially for organizations with strict compliance needs.
The interface also gets high marks for usability. According to feedback, the system makes it easy to configure and manage visitor workflows, and guests can pre-register to avoid long wait times or manual entry delays—streamlining the process from both ends.
Privacy and security are also frequently highlighted. Reviewers note that the integration with security systems automates entry permissions and reduces the need for manual approvals. Real-time visitor tracking and automated notifications are another plus, helping hosts stay informed the moment a guest arrives.
Additional features like identity verification, customizable check-in workflows, and cloud-based visitor logs round out the platform’s strengths. For companies with detailed compliance and audit requirements, the ability to access visitor history at any time is a major advantage.
Zoom Workplace offers a solid platform with strong security features and overall convenience. It’s been called out as being effective in optimizing visitor operations and providing a secure experience for every new walk-in.
However, while the in-built security features are robust, users did wish for more flexibility in tailoring the visitor management settings to better suit their specific needs. I also noticed mentions of encountering some challenges integrating it with third-party security platforms.
Despite these challenges, Zoom Workplace remains a valuable tool for streamlining visitor management and ensuring a secure, efficient experience.
"It is a versatile and security enabled platform for seamless communication at work places. The best part about this application is its availability on different devices, be it phone, tablet or computer. The application is very light and just takes a few minutes to load and all the devices get synchronized very easily"
- Zoom Workplace Review, Avashesh S.
"What I am not a fan of is the response time of the support team or various issues with the billing department. We have had to contact them a few times regarding features that we are missing/paying for."
- Zoom Workplace Review, Giovanni S.
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Kastle offers unparalleled premise security and physical security services to protect the privacy of your visitors, build a seamless kiosk resolution experience, and maintain role-based access control to visitor data.
If you like reliable security and access control solutions, Kastle offers end-to-end security coverage for premises.
One of the things that users loved most was how seamlessly it managed credentials and logged user activity. The reporting and card access system is said to be incredibly detailed and easy to navigate.
Another feature that gets strong praise in reviews of Kastle is the ability to build customized, real-time reports. Users mention how helpful it is for tracking who accessed specific areas and analyzing trends across different entry points. This level of reporting control gives teams the visibility they need to manage facility access more effectively.
The monitoring system also stands out as a highlight. Reviewers often say it provides peace of mind, knowing that activity is being closely observed across all floors. Real-time alerts for unusual behavior are another benefit frequently mentioned. Users appreciate the prompt notifications, which enable quick responses and minimize potential gaps in security protocols.
Overall, G2 reviewers define their experience with Kastle as largely positive, but there are a few areas where improvements could be made.
What frequently stands out in reviews is Kastle’s use of facial authentication and remote visitor management to enhance security. Many users appreciate how these tools modernize access control and streamline guest check-ins. That said, I’ve also seen concerns about the reliability of the camera system. Some users reported more frequent downtime than expected, which can be especially problematic when facial authentication is a key part of the process. It’s a recurring theme across reviews and definitely something to keep in mind.
The web-based application gets mixed feedback. While it’s functional overall, several reviewers mention slow load times and occasional glitches—issues that can make managing remote visitor profiles more cumbersome than it should be.
Phone alerts are another feature that gets both praise and critique. Users appreciate being notified about security events in real time, but some have found the automated calls to be a bit excessive. A streamlined mobile app notification system would likely offer the same value with less disruption.
Another area where users see room for improvement is in customization and integration flexibility. More advanced features like detailed analytics, enhanced reporting, and priority support are gated behind premium plans. According to reviewers, these would be particularly valuable for property managers and security teams overseeing larger facilities, so expanding access to these capabilities could significantly increase the platform’s value.
That said, Kastle remains a reliable choice for remote visitor registration and sign-in, with robust security measures in place to protect facilities from external threats. It’s a strong option, and with a few refinements, it could offer even more value.
"The best part is the reports I get from Kastle Systems. They understand, not only security requirements, compliance requirements (reports and evidence collections) that our company deals with."
- Kastle Review, Jung K.
"My issues stem more from the type of door I have onsite than the Kastle access itself. I occasionally have issues getting back online after our property loses power in storms, but I always have a contact to call to assist in getting me back online."
- Kastle Review, Melissa G.
Honeywell Forge is a modern visitor management and data privacy solution that digitizes facility maintenance and securely streamlines visitor registration and waiting services.
One of the things most spoken about Honeywell Forge Visitor and Contractor Management is the effortless check-in process. Contractors and visitors can walk up to an iPad kiosk, enter their details, and get their instant badge printed without any manual interference.
The system also sends out instant notifications to the right authorized person when someone arrives, which means users never have to guess who is on-site.
Data tracking is another benefit that gets strong mentions in reviews of the platform. Users appreciate how easy it is to log and monitor visitor activity—especially in high-security environments like industrial sites or chemical plants. The ability to export reports with just a few clicks is often highlighted as a major time-saver, making compliance and record-keeping much more manageable for operations teams.
One limitation that shows up in G2 reviews of Honeywell Forge is the kiosk compatibility—it currently only supports iPads. While this isn’t an issue for Apple-friendly organizations, it can be a hurdle for businesses using Android or Windows devices. Several users have voiced similar concerns, noting that broader compatibility would offer more flexibility and make implementation easier across diverse tech environments.
App performance is another area where some users have experienced issues. There are mentions of occasional freezing on iPads, which required a restart before visitors could check in. While not a frequent problem, it did cause delays when it occurred, and it’s something that could benefit from further stability improvements.
Badge printing also gets mixed feedback. The system integrates with Sine for printing, but some users have encountered situations where badge output failed due to connection drops. A more stable integration would enhance reliability and help avoid disruptions during busy check-in periods.
The Microsoft Teams integration, once set up, is generally seen as a useful feature. That said, several reviewers have noted that the initial setup can be tricky. While most were able to resolve the issues through troubleshooting, a more intuitive onboarding experience could streamline the process and save time for IT and facility teams.
Despite these areas for improvement, Honeywell Forge remains a reliable and effective solution for visitor and contractor management, providing the necessary tools for streamlined facility operations and security.
"The program is easy to use. We use it to control visitors to our chemical plant. Contractors can use an iPad to log in, and I receive a message when they are on site. Contractors or visitors never lose much time; it's easy to use and quick but still thorough. It's also easy to export data to see how many visitors you had on a day or to see how many hours contractors worked in a week. I really like the application and wouldn't want to use anything else for this.
- Honeywell Forge Visitor and Contractor Management Review, Tristan T.
"This may be a printer issue, but the printer can sometimes randomly disconnect from Sine and prevent the badges from printing. Without the badge, it is slightly inconvenient for the guest to check out. It would be nice if admins could print out the guest badge later if there is a printer issue. This is the only major flaw we have run into."
- Honeywell Forge Visitor and Contractor Management Review, Rae B.
When it comes to providing legal alignment and visitor tracking, Proxyclick offers visitor administration benefits for guests, contractors, customers, and vendors while ensuring document management and automation abilities to adhere to legal norms.
While the process is deemed complicated, the user-friendly and intuitive interface centralized all operations to manage front-end and back-end visitor workflows. It is fast, efficient, and just makes sense. The ability to generate QR codes for visitors means that frequent guests don't have to go through the sign-up process again and again.
One of the things users appreciated about Proxyclick is how seamlessly it integrates with third-party tools. It also connects easily with security systems, physical security devices, and video surveillance architecture to keep a birds-eye scrutiny on visitor walk-ins.
Another highlight would be the notification system. G2 reviewers stated that whenever a visitor arrives, they get an instant notification on their phone. It offers integrated security and legal compliance to give holistic control of visitor management queues and reduce hassle.
One area that consistently gets positive mentions in reviews of Proxyclick is its API capabilities. Users value the flexibility they offer, especially when building out custom workflows or integrating with other tools. That said, when it comes to more complex customizations or integrations with advanced systems, there’s still some room for improvement. A few reviewers have noted that deeper functionality or more robust developer support could take it to the next level.
The dashboard also gets good feedback for being functional and user-friendly. Reviewers appreciate how easy it is to navigate, though some have pointed out that the interface could be further refined—particularly to make the experience smoother for first-time users.
Check-in is another standout feature. It’s often described as smooth and efficient, helping streamline the visitor experience. The checkout process, however, has been flagged by some users for requiring a few manual steps. While not a major issue, it’s one area where a bit more automation would improve the overall flow.
One thing to keep in mind is the platform’s reliance on strong internet connectivity. Proxyclick performs well on a high-bandwidth connection, but several users have noted that network disruptions can slow things down—especially during peak visitor hours. Enhancing offline functionality or building in stronger resiliency could make a meaningful difference for high-traffic environments.
Overall, Proxyclick offers easy and convenient options to automate visitor sign-in and customer service, along with efficient integrations and automated workflows.
"Very easy to set up from an administrative viewpoint. Can view all sites from a single portal and view visitors' logs easily. Also, I like the notification feature via e-mail."
- Proxyclick, Leona L.
"We have 8 offices, but ProxyClick is unable to let us have one parent template configuration that applies to the other offices. If I need to make a change to the visitor kiosks' configuration, I have to repeat and test the same processes 8 times."
- Proxyclick | Visitor Management System Review, Cooper C.
MRI OnLocation provides over 100+ features for automated guest management, hybrid work tools, and agile data security and hazard prevention services.
Whether handling visitors, contractors, or employees, this system ensures that the operations remain smooth and secure. One of the first things I noticed being talked about frequently in G2 reviews was how incredibly intuitive and user-friendly it was. The system automatically logs everyone who enters the building, which is essential for security and compliance.
In a high-traffic office, it offered automation features to manage and supervise visitor walk-in registrations. One of its core features, Who's OnLocation, is a lifesaver when it comes to tracking people in real time, giving information on who is on-site at any given moment.
Users also appreciated WolEvac, which provided instant evacuation management and control services. The platform also integrated seamlessly with physical hardware, like kiosks and badge printers, to make visitor management even more efficient.
The mobile sign-in solution, WolMobile, generally performed well, though I did come across reviews mentioning occasional delays, something that could be improved for a smoother user experience.
According to user sentiment, the product could also benefit from enhancing its reporting features. While it does the job, the customization options are somewhat limited, which made it challenging to fully personalize reports to match specific needs.
Additionally, the integration with Apple and Windows could be further optimized. The platform works efficiently on standard operating systems and dedicated kiosks, but people found the experience on tablets to be slower and less responsive. If you often work remotely or rely on tablets, this might be an aspect to consider when evaluating the product.
Overall, MRI OnLocation checks all the boxes, as it provides automated and secure visitor log-ins and offers multiple registration facilities to visitors across multiple facilities.
"Great tool to track visitors across the facility and very handy when someone leaves without submitting the keys they took to access services. It's a very good reporting tool, too. Updates at the end of the day will show the number of visitors still on the premises or not signed out. Very helpful in communicating important announcements to external contractors"
- MRI OnLocation, Aniket C.
"I wish the online portion was more user-friendly. It seems like there is an awful lot of functionality to the app from the management side, but it's all hidden under other topics/sections. I oftentimes get lost or turned around when looking at how to do something. And sometimes, I know what I'm trying to look for (a function), but it's named oddly or in a location I would have never expected to look."
- MRI OnLocation for People Presence Management Review, Desiree G.
iLobby maintains digital visitor records, visitor profiles, and document handling options to automate facility management and ensure health and evacuation alerts and updates to protect your visitors.
A key differentiator that often comes up in G2 reviews of iLobby is its ease of implementation. The fact that hardware is supplied directly by the company eliminates the hassle of dealing with third-party apps or syncing issues—something many users appreciate during setup.
The digital sign-in process is also frequently praised. Reviewers note that it runs smoothly and offers real-time visitor tracking. The ability to customize check-in flows based on visitor type, whether contractor, employee, or guest, adds flexibility and improves front desk efficiency.
Security and data privacy features are another strong point. iLobby’s visitor pre-screening helps ensure only authorized individuals are allowed entry, and users mention how helpful it is to integrate NDA agreements directly into the check-in process for compliance management.
According to feedback, iLobby scales well across multiple sites, even in different regions. It integrates easily with existing security systems, making it a solid choice for organizations seeking a centralized, enterprise-grade visitor management solution.
That said, several reviews suggest that iLobby could benefit from more customization options in its reporting and analytics. A deeper level of insight and the ability to tailor data outputs would add significant value. There's also interest in expanding badge-based check-ins across multiple on-site locations to reduce manual effort and streamline inspection workflows.
Overall, while some areas could be improved, iLobby does a great job meeting the expectations of security and data privacy teams. Its ability to manage backend profiles efficiently while safeguarding data makes it a reliable choice. With the addition of some customization options and further automation, it could become even more powerful and seamless for users.
"I Love the multiple different categories that it offers for breakdown. It is so easy to use and navigate! Phasing it into our site has also been quite an easy thing to do! We love the customer support people; they are highly responsive whenever we have issues. The system we have gets used every day, multiple times a day. Integrating it has also been a breeze"
- iLobby, Frank W.
"For businesses with the budget to accommodate these additional costs, iLobby delivers a highly customizable and efficient solution. For those with more constrained budgets, it’s worth carefully evaluating which features are essential to ensure cost-effectiveness."
- iLobby Review, Brian K.
The best visitor management software for schools includes SchoolPass, Sign In App, and Vizito, offering features like real-time tracking, instant notifications, and digital check-ins for enhanced security.
The best visitor management software for offices includes Envoy Visitors, Proxyclick, and iLobby, offering secure check-ins, badge printing, and real-time visitor tracking. These solutions enhance security, ensure compliance, and integrate with workplace systems for a seamless visitor experience.
The cost of a visitor management system varies based on features, deployment type, and user capacity. Basic plans start at $20–$50 per month, while advanced enterprise solutions can range from $100 to $500+ per month, with custom pricing for large organizations.
Yes, most visitor management tools integrate with security systems like access control, CCTV, and identity verification. These integrations enhance security by automating visitor authentication, restricting unauthorized access, and ensuring real-time monitoring.
Visitor management software improves check-in efficiency by enabling pre-registration, QR code check-ins, and self-service kiosks, reducing wait times. It automates identity verification, notifies hosts instantly, and streamlines badge printing for a seamless experience.
Visitor management software allows pre-registration by sending email invites. Visitors can fill out forms, upload documents, and receive QR codes for faster check-ins. This reduces wait times, enhances security, and ensures compliance before the visitor arrives.
Yes, visitor management systems generate real-time reports with insights on visitor logs, entry/exit times, and compliance data. Admins can access dashboards, export reports, and track visitor trends for security and auditing purposes.
While these insights reflect my own evaluation, there are key security and surveillance factors every team should weigh when shortlisting a visitor management solution. The guiding principle here is protecting visitor privacy and optimizing experience.
From the moment a guest logs in or registers, it's clear that their appointment history and personal details must be stored securely and accessible when needed to reduce wait times and verify the authenticity of both internal and external stakeholders. As you explore the market and draft proposals to narrow down the best-fit solutions, consider this my personal two cents to help you make a more informed and privacy-conscious decision.
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