Picture this — you’re running a small business with big ambitions but not much extra cash to throw...
by Erin Keefe
I’ve spoken with enough CX leaders, marketers, and ops folks to know one thing: managing customer...
by Soundarya Jayaraman
Finding effective ways to communicate can be a real challenge, especially when teams span cities,...
by Holly Landis
Tracking and interpreting customer data starts with understanding how to categorize it using ...
by Alex Birkett
Do you remember those Tupperware and Pampered Chef parties your mom would host when you were...
by Derek Doeing
Ever added something to your Amazon cart on your phone, then finished the purchase on your laptop...
by Alyssa Towns
As marketers, we’re not just launching campaigns; we’re shaping how people experience a brand at...
by Harshita Tewari
As a marketer, I’ve often found myself buried under manual workflows—sending follow-up emails,...
.png)
by Devyani Mehta
I don’t pull lead lists, but I know when they’re broken.
by Harshita Tewari