9 Best Free Bug Tracking Software in 2019

Adam Crivello
Adam Crivello  |  August 23, 2019

What does a friendless third grader with a magnifying glass have in common with a software developer? They both spend way too much time tracking down bugs.

Much like living bugs, programming bugs are a ubiquitous and annoyingly persistent fact of life for developers. It’s crucial for devs to track and manage bugs as they’re found, or doom themselves to comb through lines and lines of messy code.

TIP: Sound like fun? Check out why you should learn to code even if you’re not a developer.

Luckily, there are myriad bug tracking software solutions available, and plenty are available for free! For solo projects and smaller teams, the free software on the market alleviates the stress of keeping bugs organized and fixes on schedule—without requiring a huge monetary investment. Keep in mind that larger teams may want to look into the paid options we’ve laid out, which tend to offer more robust task assignment and workflow features.

See the Easiest-to-Use Bug Tracking Software →

Picking out and constantly utilizing the right bug tracking software can make or break your app’s success on the market. Unhandled errors mean bad user reviews—so even if you figure out how to get your app featured on the App Store or Google Play Store, the negative attention will impact your attach rate for the worse. Make sure to check out the products listed below to give your work its best chance to shine.

For each qualifying product, we created a profile to give a snapshot of what it is and what it does, as well as offer some insight into the product features. To help you narrow down bug tracking offerings, we have covered a variety of solutions ranked by user Satisfaction score as of July 23, 2019. These products represent a small portion of the many development-related software offerings listed on G2.

For each product we provide:

  • An overview
  • Free and paid options details
  • Highlighted features
  • What users like and dislike*

Best free bug tracking software in 2019

Product reviews and G2 Crowd star ratings were updated as of August 22, 2019

1. Bugsee

bugsee-logoProduct Name: Bugsee

 

 

Overview

Bugsee is a bug and crash reporting tool for iOS and Android apps. It locally records everything that your app is doing—that way, when a bug occurs, the circumstances that led to it have already been recorded. The recording includes video of users’ actions and touches, all network traffic, console logs, and more.

Free option

  • The Lite Version retains all tracking data for three days and runs on up to five unique devices per month for free.

Paid option

  • The Pro Version grants priority support, retains all tracking data for 30 days, and runs on up to 100 unique devices per month for $99/month (paid annually).
  • The Custom option grants premium support, unlimited data retention and a custom amount of supported devices. Custom pricing is available on contact.

Features

  • In-app video-recorded bug reporting
  • No limit on number of apps and team members
  • Bug tracking and chat integrations
  • Crash reporting and analytics
  • Custom traces/attachments

bugsee interfaceImage courtesy of Bugsee

2. Instabug

instabug-logoProduct Name: Instabug

 

 

Overview

Instabug gives mobile devs instant access to user feedback and generates detailed, in-depth bug and crash reports for your apps. Instabug presents the conditions surrounding a bug or crash in a straightforward, transparent way. This makes Instabug an attractive choice for devs who would prefer to read crash data and user feedback as opposed to watching video.

Free option

  • Instabug’s free plan grants basic bug feedback and reporting to one member and one app, with a month of data retention and up to a million sessions per month.

Paid option

  • The Essential plan adds crash reporting, debugging logs, and basic integrations for four members and two apps, with three months of data retention for $124/month.
  • The Team plan adds in-app chats and surveys, feature requests, analytics, and advanced integrations for four members and two apps, with six months of data retention for $249/month.
  • The Business plan adds assisted onboarding, API access, and custom reports for four members and two apps, with 12 months of data retention for $499/month.
  • The Enterprise plan is custom-priced upon contact, and includes the full feature set for an unlimited number of members and apps, with unlimited data retention and unlimited sessions.

Features

  • In-app user feedback
  • One month default data retention
  • Detailed bug and crash reports

instabug interfaceImage courtesy of Instabug

3. Sentry

sentry-logoProduct Name: Sentry

 

 

Overview

Sentry is an open-source, multi-language bug tracking tool that generally avoids the use of user reports in favor of comprehensive full stack monitoring. It touts itself as the antithesis to vague, unhelpful, and slow user feedback. While front-end user reports are still included as an optional feature, Sentry insists on its ability to help devs find and fix bugs before users notice a problem.

Free option

  • The free Developer option for personal projects and early-stage applications features real-time bug tracking, intelligent deduplication, and support for every language.

Paid option

  • The Team option allows for unlimited users and projects, starting at $26/month billed annually for monthly event volumes of 100,000.
  • The Business option grants more control over resolution workflow and deeper insight into relevant events, starting at $80/month billed annually for monthly event volumes of 100,000.

Features

  • Enhanced stack tracing
  • Custom queries
  • Full stack error monitoring
  • Data visualization

sentry interfaceImage courtesy of Sentry

4. Rollbar

rollbar-logoProduct Name: Rollbar

 

 

Overview

Rollbar offers bug tracking software with real-time visibility and proactive triaging. Rollbar downplays user feedback in favor of extensive error alert and management systems that give devs efficient information on bugs as soon as they pop up.

Free option

  • The free option grants all features found in the Essentials option (detailed below) without on-demand events and allows 5,000 error events per month.

Paid option

  • The Essentials option grants real-time feed and alerts, intelligent error grouping, stack traces, telemetry, and more starting at $41/month for 100,000 error events per month.
  • The Advanced option grants an enhanced account dashboard, multi-project feed, and versions starting at $83/month for 100,000 error events per month.

Features

  • Stack tracing
  • Real-time feed
  • Telemetry
  • Error grouping
  • Multi-language

django cms dashboardrollbar interfaceImage courtesy of Rollbar

5. Phabricator

phabricator-logoProduct Name: Phabricator

 

 

Overview

Phabricator offers a wide range of tools for dev projects, including task management, source code auditing, documentation, chat channels, and—the reason we’re all here—bug tracking. While its bug tracking functionality may be less specialized than some of the other products on this list, the benefits and ease of working within one seamless ecosystem can’t be overlooked.

Free option

  • The local install is completely free and open source, with everything included.

Paid option

  • The Hosted Option includes support for $20/month per user, with no additional cost after 50 users.

Features

  • Full development platform
  • Pre-commit code review
  • Source code auditing
  • Customizable task management
  • Standard bug tracking

phabricator interfaceImage courtesy of Phabricator

6. AWS X-Ray

aws-logoProduct Name: AWS X-Ray

 

 

Overview

AWS X-Ray offers analysis and debugging functionality through Amazon’s AWS Cloud. It is specifically designed to help devs debug and analyze the behavior of production, distributed applications.

Free option

  • As part of the AWS Free Tier, AWS X-Ray grants 100,000 traces recorded and 1 million traces retrieved or scanned.

Paid option

  • Beyond the free tier, traces recorded cost $5 per 1 million traces recorded. Traces retrieved or scanned beyond the free tier cost $0.50 per 1 million traces.

Features

  • End-to-end tracing
  • Service map
  • Server- and client-side latency detection
  • Data annotation and filtering

AWS XrayImage courtesy of Amazon

7. MantisBT

matisbt-logoProduct Name: MantisBT

 

 

Overview

MantisBT is an open-source, web-based bug tracking system. It offers devs a balance of simplicity of use and power, and is completely free to download. MantisBT gives devs the opportunity to upgrade to a hosted version for access to MantisHub’s support team.

Free option

  • MantisBT’s local download is completely free.

Paid option

  • Devs can access the MantisHub add-on featuring a dedicated support team starting at $4.95/month billed annually.

Features

  • Customizable issue fields
  • Simple text presentation
  • Task tracking and collaboration
  • Open source

MantisBT interfaceImage courtesy of MantisBT

8. YouTrack

youtrack-logoProduct Name: YouTrack

 

 

Overview

YouTrack uses IDE-based intelligence software to help devs track and manage issues in real time. Featuring instant bug reporting and smart search functionality that cuts down on screen bloat, YouTrack touts innovative issue management. Features include sprint planning, project management, and more to give devs a full management platform for their projects.

Free option

  • The InCloud option for one to three users is free.

Paid option

  • The InCloud option for 4–100 users is $4.16/month per user, billed annually.
  • The InCloud option for 101-plus users offers a pricing discount dependent on the number of users.

Features

  • Robust dev management platform
  • Smart search
  • Instant reporting
  • Innovative issue management

YouTrack interfaceImage courtesy of YouTrack

9. Zoho Bugtracker

zoho-bugtracker-logoProduct Name: Zoho Bugtracker

 

 

Overview

Zoho Bugtracker is a bug tracking and management application that allows devs to submit detailed reports, schedule milestones, and visualize workflow. Like many bug tracking products, it allows devs to organize issues based on prioritization and assign bugs to relevant team members.

Free option

  • The free plan grants bug tracking to one project with five client users.

Paid option

  • The standard plan grants bug tracking and an increased feature set to 10 projects with 10 client users for $20/month.
  • The premium plan grants bug tracking and the full feature set to an unlimited number of projects with 15 client users for $40/month, and an additional $3/month per additional user.

Features

  • Detailed bug management
  • Customizable bug status and fields
  • Collaboration and communication tools

Zoho BugTrackerImage courtesy of Zoho

Next steps

When considering which bug tracking software product is right for you, it’s important to keep standout features in mind. Do you find user reports valuable, or prefer automated full stack error monitoring? Are you looking for a tool that goes beyond bug tracking to include a multitude of management features for your project, or would you prefer something more specialized? Make sure to consider these kinds of questions when deciding on the right software.

Interested in developing an app but don’t know much about coding? Explore low-code vs. no-code development.

Learn more: Coding for Websites →


*Reviews edited for spelling, grammar, punctuation, and clarity.

Adam Crivello
Author

Adam Crivello

Adam is an associate research analyst focused on cloud, development, and IT software. He started at G2 in July 2019 and leverages his background in comedy writing and coding to provide engaging, informative research content while building his software expertise. In his free time he enjoys cooking, playing video games, writing and performing comedy, and avoiding sports talk.