Between hiring new rockstars, balancing budgets, establishing processes, and much more, the day-to-day operations of any business are seemingly endless.
In fact, that’s not entirely untrue. They kinda are.
Luckily for us, the world of business has chief operating officers.
The chief operating officer (COO) will work as your organization's second-in-command. He or she collaborates closely with the CEO to build and employ strategy, ensure best business practices are met, and optimize business operations. They’re likely the ones behind-the-scenes establishing processes and automating repetitive tasks, while maintaining communication with key stakeholders like board members and their fellow executives.
Chief operating officers are essential as your organization continues to grow and scale. As the company number two, chief operating officers are a critical hire – and not one to take lightly.
This individual should have a successful track record of implementing innovative long-term business strategies while simultaneously managing and optimizing day-to-day operations. As second-in-command, it’s vital they work well with both your CEO as well as the other departments under the operations umbrella – this includes corporate, HR, finance, and more.
This all means one thing: that writing your chief operating officer job description is nothing to take lightly. Luckily, we’re here to help with our COO job description template. But, before we get there, let’s take a moment to cover the typical responsibilities of your chief operating officer.
Your COO will oversee and spearhead all of your organization’s day-to-day operations and long-term business strategies. They will work closely with the executive team, as well as the other operations teams, establish hiring best practices, assess and implement new tools, build and maintain stakeholder relationships, and more. In general, they are the driving force that ensures the business, and all of its moving parts, are running smoothly.
Due to the fact that this is a high-stakes hire, writing the job description itself is nothing to take lightly. Hiring any executive is a massive commitment – however, this is especially true when it comes to your COO. This will be the organization’s number two, so it’s essential to get this hire right the first time.
That’s why ensuring your job description clearly communicates expectations is critical. Missing out on key points or failing to be explicit in your requirements may lead to incomplete expectations from both your hiring team and the candidate.
That’s why we’ve compiled this basic COO job description for you. When it comes time to seek out this essential new employee, the following description and three industry examples can be a helpful starting point.
Keep in mind that due to the seniority and responsibilities of an executive position, you’ll likely beef it up with company-specific responsibilities and desired requirements.
Hiring more executives than just a COO? Be sure to check out our full list of executive job descriptions. Not looking to grow your C-suite just yet? We’ve still got you covered! Check out our comprehensive guide to job descriptions and full list of marketing job descriptions.
And keep in mind that if you're planning on significantly growing your team, it may be time to invest in recruiting automation software.
Now, let's talk about your next COO.
Title: Chief Operating Officer
With more than 400 percent growth since 2015, ACME Corporations is North America’s leading energy provider, with the single largest retail customer base nationwide. Since its founding in 2007, ACME Corporations has strived to meet the highest standards of energy delivery, customer service, and cost efficiency. Our mission is to be the top-tier energy provider while fostering a collaborative, diverse, and inclusive workplace.
ACME Corporation is looking to hire an experienced Chief Operating Officer to work closely with the CEO and assist in managing ACME’s day-to-day operations. This individual should have a successful track record of implementing innovative business strategies and optimizing business operations. The ideal candidate has significant expertise in financial policies and procedures and safeguarding assets, and is personable and an industry thought-leader.
To see how real employers are writing their COO job descriptions, check out the examples below!
We are a global digital Innovation and technology company. We partner all the way to continuously improve our clients’ businesses. Our Delivery network brings the optimal combination of skill, scale, and cost for each stage of the product development lifecycle. And to do this we need great transformational people that want to impact the projects and organizations that they work with.
We are looking for an experienced Chief Operating to oversee our organization's ongoing operations and procedures. The COO role is a key member of the senior management team, reporting to the CEO.
As a member of the Executive Team, the Chief Operations Officer provides leadership, management and vision to the company and ensures that appropriate operation controls, administrative and reporting procedures, people and systems are in place for the effective performance of the company.
The Equity Project Charter School
New York, New York
Join the leadership of a successful and expanding school that has been featured in The New York Times, The Wall Street Journal and on 60 Minutes for its radical investment in teachers and its outstanding results. TEP requires a visionary leader to maximize the organization's operational performance at all levels and support its growth, as TEP expands from a 480-seat middle school at one campus to a 1200-seat Pre-K through 8th grade school, spread across three campuses (Early Childhood, Elementary School, and Middle School).
The Chief Operating Officer (COO) is a new leadership role at TEP. This individual will provide the leadership, management, and analytical capability to ensure TEP's full operational efficiency. The COO will be responsible for leading all of TEP's non-instructional operations and staff members, as the school's Principal and 3 School Directors focus on the students, teachers, and families, by allocating their energy exclusively to teaching and learning.
The COO will report directly to TEP's Founder and Board of Trustees.
The COO earns a competitive salary in the range of $175K to $200K based on the individual's experience level, with benefits including medical, dental, vision insurance, 403b retirement plan, STD, LTD and Life Insurance.
Summit, New JerseyAtlantic Health System has an opportunity for a Chief Operating Officer for Overlook Medical Center - the Chief Operating Officer (COO) is a key member of the OMC executive team, responsible for the implementation of its day-to-day operations and policies. S/he will help to assure that both the organization's strategic goals and operating plans are achieved while also assuring that the site specific objectives for financial effectiveness are met. Three particular overarching objectives and areas of emphasis for the COO are: identifying more efficient ways to provide care, providing timely patient access, and creating the ideal patient experience.
Furthermore, this individual will have a demonstrated record developing new programs and services including the necessary strong skill set to do so: effective at analysis, design, and the communication skills to obtain approvals and to implement new initiatives. This is someone who can show a track record of developing and maintaining solid collaborative relationships among diverse groups of Board members, site and system senior leadership team, medical staff, and external stakeholders. S/he must be able to articulate and defend operational goals, strategies, and accomplishments in a persuasive manner, yet be adaptable and flexible in the face of changing operations in order to address the greater organizational challenges.
Advanced degree required. Clinical credentials a plus.
Atlantic Health System aims to deliver the highest quality and care combined the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 10th year in a row to Fortune's "Top 100 Best U.S. Companies to Work For" list. We believe you'll find that our culture of collaboration and care exemplifies the value we place on our patients, their families and our employees.
All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Claire is a Senior Marketing Manager at Blueprint and a former growth marketing team manager at G2. Born and raised in the Chicago area, her brief stint in Ohio (University of Dayton) gave her a new appreciation for deep-dish pizza, but left her well-versed in Cincinnati-style chili and "cities" with a population fewer than 400,000. While not writing, Claire can be found practicing calligraphy, seeking out the best dive bars in Chicago, and planning her next trip. (she/her/hers)
It’s pretty much a given that you can’t run a successful team without strong leadership.
It’s pretty much a given that you can’t run a successful team without strong leadership.
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