July 21, 2025
by Devyani Mehta / July 21, 2025
You already know the stakes: a misrouted file, a missed transfer, or a permissions slip-up can create compliance headaches or worse. Even when there’s no breach, human error in file transfers can quietly derail operations or damage client trust.
That prompted me to take a closer look at how organizations are really using best managed file transfer (MFT) software, not just for secure delivery but also for day-to-day reliability, governance, and automation.
I dug into G2 reviews, compared top MFT platforms, and explored how teams integrate these tools into complex workflows. What stood out is how today’s MFT solutions go well beyond simple encryption. From policy-based automation to audit-ready tracking and granular access control, MFT software is evolving into a core piece of secure infrastructure.
If you're evaluating MFT options with an eye toward scalability, compliance, or simply reducing transfer friction, this breakdown is for you.
Progress MOVEit: Best known for secure, compliant file transfers
It offers end-to-end encryption, audit logs, and automation features to support regulatory standards like HIPAA, GDPR, and SOX.
AWS Transfer Family: Best known for seamless cloud integration.
It enables fully managed SFTP, FTPS, and FTP transfers directly into Amazon S3 or EFS, ideal for AWS-based workloads.
GoAnywhere MFT: Best known for centralized automation and control
It simplifies complex file workflows with a single interface, supporting encryption, scheduling, and user management.
Files.com: Best known for ease of use and flexible access
It combines a user-friendly interface with powerful permissions, automation, and support for protocols like SFTP, WebDAV, and HTTPS.
Axway: Best known for enterprise-grade governance
It provides a robust MFT platform with high visibility, strong compliance controls, and hybrid deployment options for large-scale enterprises.
JSCAPE MFT Server: Best known for protocol versatility and customization
It supports nearly every transfer protocol and offers scripting capabilities for highly tailored workflows and triggers.
* These managed file transfer software are top-rated in their category, according to G2 Grid Reports. Pricing for these tools is available on request.
According to Straits Research, the global managed file transfer (MFT) market is projected to reach USD 4.9 billion by 2032, driven by rising demand for secure, compliant, and scalable data exchange solutions, especially in sectors like healthcare, finance, and government.
The best managed file transfer software helps businesses securely automate, track, and manage file exchanges across teams, systems, and external partners. These tools minimize data transfer risks, simplify compliance, and give IT teams full visibility and control over sensitive data flows.
Features like policy-driven automation, support for secure protocols, integration with identity management systems, and real-time audit trails are increasingly vital. They reduce manual intervention, prevent costly errors, and help organizations meet strict regulatory requirements such as HIPAA, GDPR, and CCPA.
To identify the top managed file transfer solutions for 2025, I analyzed user reviews and ratings on G2, focusing on feedback from IT teams, system administrators, and security professionals. I also referred to G2 Grid® Reports to evaluate each product’s market presence, feature set, and satisfaction ratings.
To deepen my understanding, I used AI tools to scan review themes and extract insights on usability, support, deployment, scalability, and ROI. Screenshots featured in this article are a combination of my own evaluations and images sourced directly from each vendor’s G2 profile.
By combining expert insights and real user feedback, I’ve curated a list of the best MFT platforms to help you select a secure, scalable solution that fits your organization’s needs.
This data was pulled from G2 in 2025. Some reviews have been edited for clarity.
Progress MOVEit remains a top-rated MFT software solution for organizations needing enterprise-grade security. It's trusted by IT and security teams across mid-market and enterprise segments looking for the best software for secure managed file transfers that comply with HIPAA, GDPR, and SOX standards. According to G2 Grid Report data, Progress MOVEit is especially popular among mid-market companies (40%) and enterprise organizations (39%).
One consistent highlight in G2 reviews is the quality of vendor support. G2 users often mention how responsive and knowledgeable the support team is, whether during onboarding or when resolving technical issues. This level of support seems to build trust, especially in high-stakes environments.
Its user-friendly interface also receives frequent praise. Many reviewers say they were able to get started quickly, even without deep technical knowledge. Thanks to its clean design and logical workflows, team members could easily set up and manage file transfers with minimal training.
Automation is another standout. Users appreciate how the setup wizard simplifies even complex workflows. Many say they were able to deploy basic tasks right away, while still benefiting from the platform’s ability to scale and handle more advanced automation without confusion or performance issues.
That said, some users point to a few areas that could benefit from refinement. While the frontend is praised for its simplicity, the backend can feel overly complex, particularly when it comes to system-level configurations. For less technical users, this can present a steep learning curve.
Additionally, troubleshooting task failures can be cumbersome. Several reviewers mention that diagnosing issues often involves manually searching server logs—a process that feels out of sync with the platform’s otherwise modern UI.
G2 uers have also suggested that enhancing in-app diagnostic visibility—such as adding a centralized dashboard for errors and alerts—could significantly streamline issue monitoring and reduce reliance on server access.
Despite these areas for improvement, MOVEit remains a highly reliable and well-supported solution. With thoughtful enhancements to backend usability and diagnostic tooling, it has the potential to become an even more robust platform for secure managed file transfers.
"For MFT, MOVEit has proven to be the ideal solution for us due to its flexibility and robust capabilities. Vendor support has also been excellent, they consistently provide timely solutions when needed. The platform is easy to use and requires minimal training for team members to set up or manage integrations. We’re currently in the process of hardening our implementation in preparation for future expansion."
- Progress MOVEit Review, Rodolfo P.
"On the downside, the built-in email reporting feels somewhat basic. You might find yourself wanting more formatting options and greater scheduling flexibility. Integrating custom or third-party scripts isn’t as seamless as it could be; I had to write batch files to wrap my scripts before execution. Adding a more direct script hook or native wrapper support would greatly streamline this process. Overall, MOVEit Automation delivers exceptional value and usability, with just a few areas for improvement in reporting and script integration."
- Progress MOVEit Review, Joseph A.
AWS Transfer Family is a fully managed service by Amazon Web Services that enables secure file transfers directly into and out of Amazon S3 or Amazon EFS using protocols like SFTP, FTPS, and FTP.
It allows organizations to seamlessly migrate and modernize legacy file transfer workflows without managing infrastructure, while maintaining security, scalability, and compliance.
With its tight integration into the AWS ecosystem and fully managed infrastructure, AWS Transfer Family has become one of the leading managed file transfer apps for tech companies, particularly those running high-throughput workloads on Amazon S3 and EFS.
G2 reviewers frequently note that this fully managed setup eliminates the need for server maintenance, patches, or uptime concerns, making it especially valuable for teams handling large or time-sensitive file transfers.
84% G2 users appreciate the integration with AWS Identity and Access Management (IAM) to manage permissions, along with encryption at rest and in transit.
Detailed logging also supports compliance needs. Teams in regulated industries like healthcare and high-performance computing, where secure access and audit-ready reporting are essential, praise these capabilities.
While the platform is robust, a few users note that initial setup, especially with custom identity providers, can be complex. Integrating external directories through AWS Lambda requires a deeper technical understanding, and several reviewers mention that the documentation could offer more comprehensive, step-by-step guidance to avoid a trial-and-error approach.
That said, once the configuration is complete, G2 users report that AWS Transfer Family delivers reliable, scalable performance aligned with enterprise needs. With enhanced onboarding resources and clearer identity integration guidance, the platform could become even more accessible for new users seeking to unlock its full potential from day one.
"AWS Transfer Family makes it easy to securely transfer files directly into Amazon S3 or EFS using SFTP, FTPS, and FTP protocols. Its seamless integration with IAM and CloudWatch enables granular access control and robust monitoring. The service is highly reliable and scalable, making it easy to onboard external partners without the need to manage infrastructure."
- AWS Transfer Family Review, Sandhya R.
"AWS Transfer Family offers exceptional reliability, but I found the initial setup —especially configuring custom identity providers using Lambda — challenging due to the lack of beginner-friendly guides. The pricing model can also become expensive at scale, particularly with frequent transfers or large file sizes, as we experienced with our daily medical data pipelines."
- AWS Transfer Family Review, Abhijith Y.
GoAnywhere MFT is a secure managed file transfer solution developed by Fortra (formerly HelpSystems). It is widely recognized for its centralized interface, deep automation features, and secure protocol support.
G2 reviews consistently highlight GoAnywhere MFT for its smooth migration experience. A common theme is how easy it is to move from legacy systems to a modern, secure setup. Several G2 users mention setting up SFTP access to Amazon S3 within just a few hours.
What’s especially notable is that external partners didn’t notice any changes. Credentials and workflows stayed the same. This kind of seamless transition shows the platform’s flexibility and strong backward compatibility, which is rare in infrastructure upgrades.
86% of users praise GoAnywhere’s deep integration with external applications. Teams are using it to connect with services like AWS Lambda for post-processing and IAM for detailed access control. This native compatibility makes it a great fit for cloud-first organizations, reducing the need for third-party connectors or manual workarounds.
It is a go-to for DevOps teams looking for the best managed file transfer tool for software firms with scalable cloud integration and event-based workflows.
That said, some G2 users point to limitations in protocol support flexibility. While SFTP works reliably over a public endpoint, FTP and FTPS require deployment within a VPC, which can add complexity for teams aiming for a purely cloud-native solution that supports all protocols out of the box. For organizations with hybrid or mixed environments, this may warrant some planning.
Feedback also surrounds the learning curve for configuring advanced features, particularly custom identity providers. While AWS integration is one of GoAnywhere’s strengths, reviewers mention that setting up complex identity workflows may require extra documentation review and technical troubleshooting. A strong AWS background helps here, especially for teams trying to leverage the platform’s full feature set.
Despite these considerations, GoAnywhere MFT is widely viewed as a secure, scalable, and cloud-friendly solution. Its seamless migration process and rich AWS integration stand out.
"For RPA developers, GoAnywhere’s EDI translation capabilities are fantastic. I don’t need to write much code to create bots that convert EDI X12 files to JSON for our systems. Thanks to the new PeSIT capability — which is awesome — my bots can now communicate with legacy vendor systems. The scheduler is excellent; it allows me to trigger bot transfers from other applications or run them on a timed schedule. Sensitive data is protected with FIPS 140-2 encryption, and the platform maintains strict security standards."
- GoAnywhere MFT Review, Karul S.
"Sometimes, customer support doesn’t provide the most helpful responses when we encounter issues with the application. In many cases, we end up having to figure things out ourselves. Fortunately, if you're familiar with how the program works, the problems are usually not too difficult to resolve on your own."
- GoAnywhere MFT Review, Kirti T.
Find top encryption tools that help you safeguard confidential data and meet compliance requirements with end-to-end protection.
Files.com is a cloud-native Managed File Transfer (MFT) platform designed to securely store, transfer, and automate file workflows across organizations. It strikes an ideal balance between usability and power, earning its place as the best MFT software for small businesses and startups alike.
According to G2 data, 97% of users specifically mentioned how easy it is to create Secure File Transfer Protocol (SFTP) folders and manage permissions. G2 Users described the process as fast and almost frictionless, which is especially notable given how complex and security-sensitive SFTP configurations typically are.
According to the reviews, what really sets Files.com apart is how accessible it is for non-technical users. Many teams were able to handle folder creation, access control, and permission updates without needing help from IT. The interface is designed to be easy to navigate, even for those without a background in file transfer protocols or server management. This lowers the barrier for adoption across departments and helps organizations maintain strong file governance without overloading technical teams.
Many reviewers talked about how fast it is to set up folders and assign access levels. From what I gathered, the process is low-maintenance and efficient — just a few clicks to get things organized. This simplicity clearly helps teams stay focused on their work instead of getting stuck on file management.
Automation came up a lot, too. Teams are using Files.com to create rule-based workflows that trigger file transfers or organize data automatically. This helps reduce manual effort and minimize the risk of errors during critical operations.
Reviewers highlighted the value of programmatic access for more complex needs. As I read through the feedback, it was clear that the API gives G2 users flexibility to handle unique edge cases that go beyond what the interface can manage, something not every MFT tool can offer.
That said, some G2 users noted limitations with the branding and organizational features. While the customer-facing portal functions reliably, reviewers from branding and marketing teams wish for more advanced theming options. Current customization tools cover basic needs but fall short of delivering a fully tailored or on-brand look.
Additionally, G2 users managing large volumes of files report that file sorting and filtering options are somewhat limited. The absence of advanced controls (such as sorting by type or filtering by modified date) can make navigating dense directories slower than ideal.
Even so, Files.com earns high marks for its secure, dependable performance and intuitive design. It’s especially effective for cross-functional teams looking to collaborate on file transfers without technical hurdles.
"Files.com is a fantastic product. I've been using it for the past 6½ years and continue to be amazed by its growth and ongoing development. The breadth of functionality and versatility make it exciting to use. Creating integrations is incredibly easy, especially AS2 connections. Implementing PGP encryption is also seamless. Our company relies on it for all our MFT connections. The support from Files.com is truly in a class of its own. A wonderful company to work with."
- Files.com Review, Patti R.
"As a relatively small non-profit, cost is always a consideration, but we have no regrets. The value we get from Files.com is well worth the price, which we find to be reasonable. We're not exactly pushing the limits of what the platform offers, but if I had to mention a “dislike,” that would be it, even though it’s not a complaint or something I’d consider unfair."
- Files.com Review, Chris H.
Axway Managed File Transfer is a trusted solution for highly regulated industries like banking and financial services, where secure, compliant, and high-availability file exchange is critical. With 63% of users from enterprise and 22% from mid-market (G2), it’s well-suited for complex environments.
Despite its scale, Axway is praised for its easy setup, with G2 reviewers highlighting how smooth and straightforward onboarding is, which is rare for enterprise MFT tools. This ease reduces friction for IT teams managing hybrid or global deployments.
I noticed that Axway offers strong compliance controls and reliable performance under load, making it one of the most reliable MFT software solutions for enterprise organizations, especially those requiring hybrid deployment and high availability at scale.
Many G2 reviewers also appreciated the strong support from the Axway team. Whether it was applying patches, managing upgrades, or handling system maintenance, users felt well-supported. This managed approach helps lighten the workload for internal IT teams and saves time in the long run.
Another feature that stood out to me was Axway’s ability to handle large and frequent file transfers without issues. G2 reviewers said the platform remained fast, efficient, and reliable for teams moving high volumes of data daily.
Scalability was another recurring theme. As organizations added new partners or increased their transfer loads, Axway continued to perform smoothly. Based on the reviews I read, once the system is up and running, it requires very little manual intervention, even as demands grow.
A frequently cited drawback by G2 users is the removal of automatic folder monitoring, a feature that once enabled workflow automation without the need for custom scripts. In its absence, some teams have had to build workarounds, which adds avoidable complexity to day-to-day operations.
Another area for improvement I noted involves scheduled maintenance downtime. While Axway is generally stable, short service interruptions during updates can be challenging for teams that require uninterrupted, 24/7 uptime.
Despite these areas of feedback, Axway Managed File Transfer is viewed as a reliable, low-maintenance, and enterprise-grade solution. Its ease of use, performance under pressure, and excellent vendor support make it a strong choice for organizations with complex security and compliance needs.
"It is seamless, easy to configure, and managed by the Axway team. We can fully rely on them for patching, upgrades, and maintenance, which has saved us a lot of time each month. Integration is also straightforward, and Axway handles our high-frequency workloads with ease."
- Axway Managed File Transfer Review, Subhankar D.
"We encountered various issues in server logs and file tracking, including file size limitations, jobs interfering with one another, and DDoS attacks. Since moving to the cloud and managed services, these problems have significantly reduced. However, if we had stayed on-premises, I expect we would still be spending a considerable amount of time resolving such issues."
- Axway Managed File Transfer Review, Matt M.
JSCAPE MFT Server is widely praised for its broad protocol support. Reviewers often highlight how it supports SFTP, FTPS, AS2, HTTPS, WebDAV, and more — all within a single platform.
With support for nearly all secure file transfer protocols and advanced scripting tools, it’s often chosen as the best platform for secure file transfers in corporate offices that have diverse technical environments or legacy systems to integrate.
Another standout feature is the platform’s customizable trigger and scripting engine. G2 users value the ability to add custom business logic and automate complex workflows based on real-time events. The scripting tools are especially helpful for handling exceptions and edge cases — things that many standard solutions can’t accommodate. From file notifications to conditional routing, this flexibility enables highly tailored automation.
In terms of performance, 89% of G2 reviewers often point to JSCAPE’s load balancing capabilities. The platform handles high volumes of simultaneous connections without slowing down, maintaining speed and reliability even under heavy load. This gives users confidence in the platform’s ability to support enterprise-level operations.
However, the platform does have some drawbacks. A common complaint is slow customer support, particularly when dealing with third-party integrations. Some G2 users say it takes longer than expected to get help with complex issues, which is frustrating for teams working under tight deadlines.
Documentation quality is another area for improvement. While G2 users acknowledge the platform’s power, they often note that the learning curve is steeper than it should be due to limited or unclear guides. The lack of real-world examples and step-by-step instructions can make setup and advanced configuration more challenging, even for experienced IT professionals.
Overall, G2 reviewers see JSCAPE MFT Server as a powerful, flexible solution well-suited for secure, multi-protocol environments with advanced automation needs. With better documentation and faster, more responsive support, it could become even more accessible to teams looking for a robust enterprise-grade MFT platform.
"The customer service during development and implementation was very responsive. They were willing to collaborate with us as a vendor to tailor the configuration to our needs. The software is intuitive and feature-rich, going beyond just asset management, preventive maintenance, procedures, and task tracking. It even includes a project module for handling group service requests and tracking costs."
- JSCAPE MFT Server Review, Ron M.
"Slow response from customer support when troubleshooting issues with third-party software integration. It takes them more than five days to respond to my inquiry."
- JSCAPE MFT Server Review, Ai W.
MFT software automates and secures the movement of files inside and outside an organization. It uses encrypted protocols like SFTP, FTPS, and HTTPS to protect data in transit and often includes features like workflow automation, access controls, and audit logging to support compliance with standards such as HIPAA, GDPR, or SOX.
While FTP or email might suffice for basic file exchanges, they lack the security, automation, and monitoring capabilities of MFT solutions. MFT tools offer encrypted transfers, detailed audit trails, role-based access controls, and automated workflows, making them far better suited for handling sensitive or high-volume business data.
Fully-featured MFT tools are usually paid, but many vendors provide free trials or limited community editions. Products like Progress MOVEit, JSCAPE MFT Server, and GoAnywhere MFT offer trial versions that let you explore their core features before purchase. You can also use platforms like G2 to compare capabilities and user reviews to find the right fit.
Top cloud-ready MFT tools include AWS Transfer Family, which integrates directly with Amazon S3 and EFS; Files.com, a user-friendly cloud-native solution that supports multiple secure protocols; and Axway MFT, which offers strong hybrid deployment options. These are ideal for businesses seeking secure and scalable cloud file transfers.
Implementation timelines vary widely. Small businesses or teams using cloud-based tools can often deploy MFT solutions within a few days. In contrast, large enterprises with complex infrastructure and compliance requirements may need several weeks or even months to complete full integration and testing.
Tech companies often prefer solutions like Progress MOVEit for their reliability and compliance support, JSCAPE for their cross-platform flexibility and real-time monitoring, and Files.com for their modern API integrations. These tools meet the demands of high-speed, secure, and scalable file operations common in tech environments.
For small businesses, tools like Files.com offer simplicity with enterprise-grade security, while GoAnywhere MFT provides flexible deployment options and automation features. ExaVault is another good option, offering a straightforward user experience and pricing that fits smaller budgets without sacrificing core capabilities.
After thoroughly evaluating the best MFT solutions, I’ve come to appreciate just how much the right platform can simplify secure file transfers. Each tool brings something unique, whether it’s built for regulatory compliance, high-volume automation, or seamless cloud integration. With so many capable options out there, there’s a solution to match nearly every file transfer need.
But here’s the truth: Data will always need to move, deadlines will keep coming, and mistakes can happen. Without an MFT system, managing secure transfers manually can quickly become a burden. With the right software, though, you can automate workflows, prevent errors, and stay compliant without the stress.
I hope my insights help you find the MFT solution that works best for your team. When it comes to critical file transfers, peace of mind should be part of the package.
Check out leading compliance tools that simplify regulatory tracking, documentation, and reporting for HIPAA, GDPR, SOX, and more.
Devyani Mehta is a content marketing specialist at G2. She has worked with several SaaS startups in India, which has helped her gain diverse industry experience. At G2, she shares her insights on complex cybersecurity concepts like web application firewalls, RASP, and SSPM. Outside work, she enjoys traveling, cafe hopping, and volunteering in the education sector. Connect with her on LinkedIn.
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