My Top 7 EDR Software Picks After Hours of Research

If there’s one thing I’ve learned from researching cybersecurity tools, it’s this: every vendor claims their tool is the best. And when it comes to endpoint detection and response (EDR) software, it’s no different. They all promise AI-driven threat detection, automated response, and seamless integration. But the reality doesn’t always match the hype, does it?

I’ve seen EDR software that flood security teams with alerts but fail to catch real threats (seriously looking at the one that flagged itself as malware and the one that let an actual Trojan slip through). Some lack proper Linux or macOS support, forcing teams to deal with reduced functionality. And let’s not forget the ones that slow endpoints to a crawl, challenging employees so much that they disable protection altogether.

That’s exactly why I put this list together of the top EDR software. Choosing the right EDR software isn’t just about comparing feature lists. It’s about finding a solution that actually works in the environments security teams deal with every day.

Whether you’re a small business IT lead managing security on your own, a growing company looking for an EDR that scales, or a security pro trying to replace your current EDR that’s causing more problems than it solves, this guide will help you cut through the noise and find a solution that actually delivers.

Whether you’re looking for an EDR to protect 5 devices or 500, across Linux, macOS, or Windows, even in a BYOD environment where security and privacy need to coexist, I’ve got you covered.

7 best EDR software systems I recommend  

From all my research and conversations with IT and security teams, I’ve seen that EDR software is really about two things: visibility and action. It continuously monitors endpoints like laptops, servers, workstations, and even mobile devices for suspicious activity, collects and analyzes data, and helps security teams detect and stop threats before they escalate.

I’ve seen some people confuse antivirus with EDR, and I get why. Traditional AV is mostly built to catch known malware by comparing files against a database of identified threats. If it recognizes a malicious file, it blocks it. But modern attacks don’t always come neatly packaged as malware files, and that’s where EDR software steps in. As the market accelerates (24.9% CAGR to USD 16.89B by 2030), the win isn’t buying more features — it’s aligning the tool to your workflow and response playbooks.

It doesn’t just look for known bad files; it watches for suspicious behavior, such as a legitimate process suddenly launching PowerShell scripts, an attacker moving laterally across your network, or unusual access patterns that could signal a breach.

A good EDR software is not just about detection. It’s about understanding what’s happening on your endpoints and responding before an incident spirals out of control. It's about complete endpoint security. 

What makes the best EDR software: My criteria

A tool can have all the AI buzzwords in the world, but if it misses threats, overwhelms security teams, or slows everything down, it’s not worth it. Here are the key factors I focused on while evaluating the best EDR software.

• Detection accuracy: If an EDR can’t accurately detect threats, it’s not worth considering. I’ve seen tools that flag harmless IT scripts while missing stealthy attacks that actually matter. The best EDRs use behavioral analysis, heuristics, machine learning (ML), and real-time threat intelligence to identify both known and unknown threats without drowning security teams in noise. They must be capable of identifying fileless malware, memory injections, rootkits, and living-off-the-land (LOTL) attacks where adversaries abuse legitimate system tools like PowerShell, WMI, or PsExec.
• Response capabilities: An effective EDR should be able to act on any detected threats. I looked for tools that could isolate compromised endpoints, kill malicious processes in real-time, quarantine suspicious files before they execute, and roll back system changes to undo the damage from ransomware attacks. At the same time, I wanted something that gave security teams manual response controls to investigate incidents before taking action. Even the strongest EDR needs backup, top MDR tools deliver around-the-clock monitoring and managed response when in-house teams can’t keep up.
• Forensic and threat investigation features: Alerts without context don’t help anyone. I prioritized EDRs that provide forensic data, process timelines, attack visualizations, and event correlation so security teams can understand what happened, how it happened, and what to do next. I looked for essential features like real-time endpoint telemetry, threat hunting capabilities to proactively search for suspicious behaviors before an alert is triggered, file integrity monitoring (FIM) to detect unauthorized modifications, memory analysis to identify fileless malware attacks and automated playbooks to correlate security events and reduce investigation time. 
• OS and platform support: For me, the best solutions provide full functionality across all major operating systems, meaning live response, threat hunting, and automated remediation should work on Windows, Linux, and macOS without major limitations. Full support for cloud environments like AWS, Azure, and GCP, as well as visibility into remote and mobile endpoints, ensures that businesses can protect their entire infrastructure without gaps.
• Integration: An EDR that doesn’t work well with other security tools only makes things harder. I looked for solutions that integrate with SIEM, SOAR, XDR, IAM, and threat intelligence platforms to provide better visibility and automated response. Open APIs and custom automation capabilities allow for flexible security workflows. The ability to send endpoint telemetry to centralized logging and monitoring systems ensures that security teams have a complete picture of their environment.
• Performance impact: Some tools cause high CPU usage, slow boot times, and system lag, which leads employees to disable them — defeating the purpose entirely. So I looked for EDR software that balances lightweight agents with strong security features so protection doesn’t come at the cost of usability.
• Scalability and cloud management: I know for a fact that EDR isn’t fully hands-off, even with automation. It needs at least one dedicated person to manage alerts and investigations. But not every business has a full security team, which is why cloud-native management is needed. I looked for solutions with centralized control for easy deployment, real-time monitoring, and automated policy enforcement. Also, multi-tenant support is a must for MSPs and enterprises managing multiple locations.
• Cost and licensing: Pricing models for EDR vary widely, and hidden costs can be a real problem. Some vendors charge per endpoint, others by data usage, and some bundle EDR with a broader security platform. I focused on solutions with flexible licensing options that work for businesses of different sizes. While I know the best EDR isn’t always the cheapest, it should justify its cost with strong detection, response, and usability.

After evaluating more than 15 EDR solutions, I narrowed it down to the best ones. But here’s something important — no EDR is perfect. They all have their strengths and weaknesses. But these tools offer the best balance of security, performance, and usability.

The list below contains genuine user reviews from the EDR software category. To be included in this category, a solution must:

• Alert administrators when devices have been compromised.
• Search data and systems for the presence of malware.
• Possess analytics and anomaly detection features.
• Possess malware removal features.

*This data was pulled from G2 in 2025. Some reviews may have been edited for clarity.  

1. Sophos Intercept X: Next-Gen Endpoint: Best EDR software for ransomware protection

Sophos Intercept X is one of those EDR solutions that checks a lot of the right boxes for me. It has strong threat detection, a solid centralized management console, and some impressive AI-driven capabilities.

From what I’ve seen, Sophos takes a layered and proactive approach to threat detection, combining signature-based scanning with heuristic analysis to catch both known and emerging threats.

One feature that really stands out to me is CryptoGuard, its ransomware-specific behavioral detection tool. Rather than just blocking known ransomware strains or patterns, it actively monitors for suspicious encryption activity and shuts it down before files can be locked. I find the rollback capabilities, which can undo malicious encryption, particularly extremely useful against ransomware threats like LockBit and Ryuk.

I also like its root cause analysis feature. Understanding how an attack happened is just as important as stopping it. Sophos presents this in a visual threat graph, mapping out every process involved in an attack attempt. This isn’t just for forensic teams; even IT admins without deep security expertise can follow the attack chain and understand where vulnerabilities exist.

Another area where Sophos shines is centralized management through Sophos Central. The cloud-based console allows teams to deploy, monitor, and manage endpoints from a single dashboard. This makes it easy to investigate and respond to threats, configure web filtering policies, and adjust scanning schedules.

While Sophos offers a range of integrations, its biggest strength lies in how well it connects with other Sophos products, like firewalls, creating a unified security ecosystem. Instead of juggling multiple tools, everything works together through a single dashboard, reducing complexity and improving visibility.

That said, there are a few things to keep in mind. One common note in G2 reviews is that Sophos can use considerable system resources. While this ensures strong protection, it may slow down performance on older devices.

The setup process also takes some care. Sophos Central simplifies cloud-based management, but fine-tuning policies and exclusions can require additional time. Still, once configured, the platform provides excellent protection and remains easy to manage.

Overall, if you want a reliable and comprehensive EDR solution with strong ransomware protection, Sophos is a great choice.

What I dislike about Sophos Intercept X: Next-Gen Endpoint:

• I’ve noticed that setting up detection rules, exclusions, and policies can be time-consuming, and fine-tuning them to minimize false positives or performance issues tends to be a challenge for many G2 users. 
• From what I’ve gathered, while not a dealbreaker, performance concerns are often mentioned, especially on lower-end machines or older hardware, with some G2 users pointing out that it can slow things down.

What G2 users dislike about Sophos Intercept X: Next-Gen Endpoint: 

"Intercept X does have a relatively large memory footprint on the Endpoint devices and can eat up a few CPU cycles, which is noticeable when running on older hardware."

- Sophos Intercept X: Next-Gen Endpoint Review, Matthew P.

2. Microsoft Defender for Endpoint: Best for Windows-heavy environments 

From what I’ve seen, Microsoft Defender for Endpoint has evolved into a serious contender in the EDR space, especially for businesses already in the Microsoft ecosystem.

One of the things I really like about Defender is how effortlessly it fits into the Microsoft security ecosystem. It works hand-in-hand with Microsoft 365 Defender, Azure AD, and Intune, making deployment and management a lot smoother for businesses already using these tools.

Instead of having to bolt on a third-party EDR, Defender just clicks into place, integrating directly into existing workflows. And even if you do want integrations, Defender plays well with other tools, giving you the flexibility to expand your security stack, albeit with some effort to get the integrations right.

I’ve come across multiple security teams who appreciate the visibility it provides across devices, applications, and networks. I highly value its threat and vulnerability management dashboard, which helps identify risks across endpoints, flagging outdated software, misconfigurations, and potential exposures.

Threat detection is definitely one of its strong points. I think Defender is far superior to many other products in the EDR space, given it has one of the world’s largest threat intelligence infrastructures, getting signals from billions of devices, emails, and cloud workloads to detect emerging threats faster than many standalone EDRs. It uses behavioral analysis, AI-driven threat intelligence, and automated response actions to stop malware, ransomware, and advanced persistent threats. It also does well against phishing and credential-based attacks.

Microsoft Defender for Endpoint offers strong protection, especially for organizations already within the Microsoft ecosystem. It integrates seamlessly with other Microsoft tools and provides solid coverage for Windows environments.

That said, the interface can take some getting used to. It’s not the most intuitive at first, and finding key investigation details can require a few extra steps compared to other EDR platforms. Still, once familiar with the layout, most users find it effective and well-structured for large-scale management.

Cross-platform support is another area with room to grow. While Microsoft has improved compatibility for macOS, iOS, and Linux, setup on these devices can still take extra time. The Windows experience, however, remains smooth and well-optimized.

It’s also worth noting that Defender for Endpoint P1 focuses on the essentials — anti-malware, attack surface reduction, and device control — while P2 unlocks advanced features like full EDR, threat intelligence, and automated investigation. For small and midsize businesses, Microsoft Defender for Business (included in M365 Business Premium) is often the best balance of capability and cost.

Overall, for organizations already using Microsoft 365 or managing large Windows fleets, Defender for Endpoint is a dependable, well-integrated choice that delivers strong protection and value.

What I dislike about Microsoft Defender for Endpoint:

• I’ve noticed that while Microsoft has improved support for macOS, iOS, and Linux, configuring and managing these systems isn't as seamless as it is for Windows, which some users have pointed out.
• From what I’ve seen in user feedback, the interface can feel clunky at times, with key investigation details often requiring more clicks than necessary, and many users mention a steep learning curve, especially for those unfamiliar with Microsoft’s security tools.
  

What G2 users dislike about Microsoft Defender for Endpoint:

"The deployment process is very complex when configuring security for IOS device."

- Microsoft Defender for Endpoint Review, Sachitha G.

3. ThreatDown: Best lightweight EDR for small businesses 

If you’re wondering about what this new player, ThreatDown, is doing on this list, you’re not alone. I had the same question when I saw it on the G2 grid and then realized it’s actually not new at all. It was formerly known as Malwarebytes for Business and rebranded to ThreatDown at the end of 2023.

From what I’ve seen, ThreatDown offers a solid mix of endpoint protection and EDR capabilities without overcomplicating things, and I love that it allows licenses for a smaller number of endpoints, too.

One of its biggest strengths is ease of use. The highlight for me was its dashboard. The management interface provides a clear, centralized view of threats, making it easy to monitor devices without digging through complex settings.

I specifically found their security advisor dashboard great for getting a quick overview of the endpoint security status. The security score, which breaks down key security factors like deployment status, detection scans, policy adherence, and patch management, gives teams a clear understanding of what needs improvement. I also find it valuable that it provides suggestions right away to implement.

Another nice touch is the patch management visibility on the dashboard, which highlights outdated systems and software that need attention while supporting automated updates. It’s a helpful feature that keeps maintenance simple and proactive.

That said, there are a few areas that could be improved. While ThreatDown performs well across platforms, some G2 reviews mention minor inconsistencies between its behavior on Windows and macOS. This can make managing mixed environments slightly more complex, though most users note that overall performance remains reliable.

Certain features like DNS filtering, mobile security, and EDR for servers are offered as add-ons. For some, this flexible pricing is a plus, but others would prefer these tools included in the base plan. A few reviewers also mention that features such as application whitelisting and DNS filtering could be more intuitive.

That said, I’d still recommend ThreatDown — especially for small to mid-sized businesses that want solid EDR without committing to high-volume licensing.

What I dislike about ThreatDown:

• From what I’ve gathered from G2 users, there are inconsistencies in features for macOS and Linux, which can make managing security in mixed-OS environments frustrating for some.
• I’ve noticed that DNS filtering and application whitelisting are present, but many users feel they could be improved. G2 reviewers mention that DNS filtering can be limited in segmented networks, and whitelisting options are not as flexible as expected.

What G2 users dislike about ThreatDown: 

 "I did have a lot of trouble in setting up the DNS add-on feature, and ultimately ended up getting this from a competitor and having it removed when I changed my subscription to include mobile protection.

I'm also not sure if it was fully worth it to upgrade to the managed EDR solution in order to get the mobile protection, but without the managed solution, there appears to have been no path to provide me with mobile protection. At least, the monthly reports are nice, but since I do not operate in an environment with 24/7 risk of ransomware or the like, it often looks a bit overkill." 

- ThreatDown Review, Alex A. 

4. Huntress Managed EDR: Best fully managed detection and response solution

From what I've gathered, Huntress Managed EDR has received a lot of praise from security teams and system administrators, and it’s easy to see why. Unlike many other EDR solutions that overwhelm teams with alerts, Huntress focuses on the alerts that actually matter. I’ve noticed that many G2 users appreciate this streamlined approach, allowing teams to stay focused on real threats without getting bogged down by unnecessary notifications.

What really sets Huntress apart, in my opinion, is its balance of automation and human expertise. Huntress provides 24/7 monitoring through its Security Operations Center (SOC), where a dedicated team investigates and escalates threats as needed. From what I’ve read in G2 reviews, knowing that there’s a team actively monitoring threats around the clock gives users a huge sense of security, especially for smaller teams or MSPs who may not have the resources for constant vigilance.

Another huge win for me is how easy it is to use. I’ve seen a lot of users mention in their reviews how simple it is to deploy and manage, which is a big plus for smaller IT teams or MSPs. There’s no need for complex configurations or setups, which means security can be managed with minimal effort. This ease of use is often called out in G2 reviews as one of Huntress’ strongest features.

What I really like is how well Huntress integrates with other security tools. If you’re using a layered defense approach, it fits in seamlessly with platforms like Defender, SentinelOne, or CrowdStrike. I’ve seen plenty of G2 reviews highlighting how this integration enhances overall protection without disrupting existing setups.

That said, I did come across G2 reviews mentioning occasional false positives. Some users noted that these can trigger extra investigations and add to their workload. Even so, most agree that Huntress’s detailed alerts and proactive threat-hunting features make it easy to separate real issues from noise, ensuring those instances don’t slow teams down for long.

Pricing is also a consideration. For smaller businesses or MSPs with tighter budgets, Huntress can feel like a bigger investment. However, many users point out that the level of visibility, managed detection, and hands-on support justify the cost, especially for organizations that value expert-led monitoring.

Overall, I’d say Huntress delivers strong value for those who want fully managed, around-the-clock threat detection. For MSPs or teams managing multiple clients, it’s a dependable option that complements other tools effectively.

What I dislike about Huntress Managed EDR:

• From what I’ve gathered, Huntress is great at catching real threats, but I’ve seen that it’s not immune to false positives, which can lead to unnecessary investigations. While not a dealbreaker, it’s something users often mention.
• Based on user feedback, I agree that Huntress delivers solid value, but many users point out that its pricing can be a hurdle for small businesses and MSPs with tighter budgets.

What G2 users like about Huntress Managed EDR: 

"Huntress Managed EDR has the occasional false positives, and I don’t like that they tend to occur when running a software update or making changes. The speed in the support team resolving these issues is great, but it regresses our workflow with some unnecessary disruption. It also would benefit from more granular alert setting customization options, which we would like to be able to set notifications to a specific threat level more effectively."

- Huntress Managed EDR Review, Sharma S. 

5. Acronis Cyber Protect Cloud: Best for integrated backup and endpoint security

Acronis has long been a trusted name in the backup software space, and from my review of G2 feedback, Acronis Cyber Protect Cloud builds on that reputation by offering both endpoint detection and response (EDR) and backup functionality, creating a comprehensive security platform. This all-in-one approach stands out to many MSPs because it eliminates the need to juggle separate tools for backup, antivirus, and endpoint security, streamlining management for multiple clients.

A common feature that G2 reviewers appreciate is the unified console, which consolidates all security, management, and backup data into a single, easy-to-use interface. Many users highlight how this setup makes it simpler to monitor and manage security across multiple clients, offering a central view of everything.

From the EDR perspective, one of the standout features frequently mentioned in G2 reviews is Acronis' AI-based threat detection and ransomware protection. This capability doesn't just detect threats but also automatically backs up data before executing remediation. G2 users have praised this feature for providing an extra layer of protection, especially when dealing with ransomware attacks. The ability to quickly restore files and systems is seen as a major advantage, offering peace of mind to users.

Acronis Cyber Protect Cloud is highly valued by MSPs and businesses that want an all-in-one solution for backup, security, and management. Many reviewers appreciate its ability to combine multiple tools into a single, automated platform, helping reduce complexity and improve efficiency.

That said, some G2 users mention that the initial configuration can take extra time and may require a bit of trial and error. The learning curve can feel steep at first, especially when exploring the platform’s full range of capabilities. A few reviewers also note that performance can occasionally slow during backup restoration or security scans, though most agree that once fully set up, it runs smoothly and reliably.

Pricing is another consideration. While Acronis offers a robust feature set, some MSPs managing large client portfolios find it on the higher side, particularly if they only need core backup or EDR functionality. Even so, most reviewers feel the value of its comprehensive protection and streamlined management justifies the investment.

Overall, Acronis Cyber Protect Cloud remains a strong choice for MSPs and businesses seeking unified ransomware defense, data protection, and simplified security management. For those needing deeper analytics, alternatives like Huntress or CrowdStrike may complement it well.

What I dislike about Acronis Cyber Protect Cloud:

• I've noticed that configuration can take more time and effort than expected, with several G2 reviews echoing this sentiment. However, once it’s set up, users generally find management to be smooth.
• Based on feedback I’ve seen, performance can feel sluggish during tasks like backup and security scans, which some users find frustrating, especially in time-sensitive situations.

What G2 users dislike about Acronis Cyber Protect Cloud: 

"The pricing and the performance of the dashboard on the website.   It's likely over budget for small companies. and the website is sometimes very slow."

- Acronis Cyber Protect Cloud Review, Anh N.

6. CrowdStrike Falcon Endpoint Protection Platform: Best cloud-native EDR for proactive threat hunting

CrowdStrike is a name that frequently comes up in conversations about modern endpoint protection, and from reviewing G2 feedback, I can see why. CrowdStrike Falcon Endpoint Protection Platform sets the standard for what a cloud-native EDR should be, with its combination of powerful threat detection, rapid incident response, and a lightweight footprint that doesn’t overwhelm system resources.

One standout capability, according to users, is the deployment of the Falcon Sensor, which is noted for being both simple and highly scalable. G2 reviewers often praise how seamlessly it runs in the background, using minimal system resources. Many security teams also appreciate the platform’s proactive threat-hunting features, which allow them to get ahead of potential breaches instead of merely reacting after incidents occur.

Something G2 users frequently highlight is the automation that Falcon provides. I’ve noticed several reviewers emphasize how it reduces manual work by automatically quarantining and remediating threats. This feature is commonly praised for saving time during incident response and significantly reducing the attack surface, which seems to be a huge time-saver for many organizations.

CrowdStrike Falcon consistently earns praise for its advanced threat detection and response capabilities. Its cloud-native design and real-time monitoring help organizations stay ahead of potential attacks, making it a trusted choice for enterprise-level security.

That said, the dashboard receives more mixed feedback. From my review of G2 user insights, it’s clear that while the dashboard is functional, it comes with a learning curve, and the interface could be more intuitive for new users. Several reviewers mention that it takes time to get comfortable with all the features, but once mastered, the platform becomes much easier to navigate and highly efficient.

Pricing is another recurring point in G2 reviews. Many users agree that CrowdStrike delivers strong value, but some note that the cost can be challenging for smaller organizations or teams with limited budgets. Still, the depth of protection, visibility, and automation capabilities often justify the investment for larger or security-focused businesses.

I also came across feedback regarding the 2024 outage caused by a software update, which temporarily affected Windows systems. While it was a significant event, users generally appreciated CrowdStrike’s rapid response and transparency in addressing the issue. The swift resolution and proactive communication reinforced the company’s reliability and accountability.

Overall, CrowdStrike Falcon stands out as a leading choice for organizations seeking robust, cloud-based endpoint protection. Despite the learning curve and higher pricing, it remains one of the most trusted and capable EDR solutions available today.

What I dislike about CrowdStrike Falcon Endpoint Protection Platform:

• From what I’ve seen, the UI of CrowdStrike is not the most intuitive, with users mentioning that it can take some time to get used to, especially when looking for specific data or setting up custom reports.
• Based on user feedback, CrowdStrike’s pricing reflects its high-end security features, but many budget-conscious teams point out that they need to weigh the cost against their specific needs.

What G2 users dislike about CrowdStrike Falcon Endpoint Protection Platform: 

"CrowdStrike Falcon Endpoint Protection GUI may look easy on the eye, but there is a lot going on under its "hood" that I would say isn't user-friendly. You need to get the hang of using CrowdStrike Falcon Endpoint Protection to know how to navigate through it and set things well in their place."

- CrowdStrike Falcon Endpoint Protection Platform Review, Itumeleng T. 

7. ESET Protect: Best for easy-to-manage and efficient endpoint defense

ESET is a well-known name in the cybersecurity industry, renowned for its robust antivirus solutions. From my review of G2 feedback, it’s clear that ESET PROTECT lives up to its reputation as a reliable endpoint security tool. Users highlight its solid threat detection capabilities and centralized management features, which are central to its appeal.

One feature that stands out across G2 reviews is its real-time protection. I’ve noticed that many reviewers appreciate how effectively the tool detects and blocks malware, ransomware, and unauthorized access attempts. The use of behavioral detection, exploit prevention, ransomware mitigation, machine learning for detection, and cloud-based sandbox analysis adds multiple layers of defense, which users consistently praise.

A commonly appreciated element is the single console for managing all the features. G2 users frequently call out the ease of administration this provides, allowing IT teams to monitor vulnerabilities and incidents within their infrastructure from one location. Another feature that many users seem to really appreciate is the automated reporting, which streamlines workflows and eliminates the need for manual vulnerability searches, ultimately saving both time and costs.

Something G2 reviewers often highlight is the multi-platform support, which includes compatibility with Windows, macOS, Linux, and mobile devices. However, I’ve come across noticeable dissatisfaction around Linux support, with some users mentioning that this area could use further improvement.

ESET PROTECT is often praised for its strong security capabilities and centralized management features. Many reviewers highlight how well it performs across different devices, offering reliable protection and detailed visibility into potential threats.

That said, setup and configuration can take some extra effort. Based on G2 feedback, the initial deployment — particularly across a large number of machines — can be time-consuming. There’s also a learning curve when navigating settings and logs, and users note that some fine-tuning is needed to ensure data accuracy. Still, once properly configured, ESET PROTECT delivers consistent and dependable performance.

Cost is another factor mentioned in reviews. While users recognize the platform’s robust feature set, some smaller businesses find the pricing less accessible compared to alternative solutions. However, many agree that for mid-sized to large organizations with established IT teams, the value aligns well with the level of protection offered.

Overall, ESET PROTECT stands out as a strong choice for organizations seeking powerful, centralized endpoint security that balances control, visibility, and reliability.

What I dislike about ESET Protect:

• From what I’ve seen, ESET PROTECT is not the most expensive security solution, but it’s also not the cheapest. Smaller businesses with tight budgets may struggle to justify the cost, especially since competitors offer similar features at comparable prices.
• Based on user feedback, the initial setup and fine-tuning can take time, with many G2 users mentioning a learning curve and noting that onboarding can be a time-consuming process before everything runs smoothly.

What G2 users dislike about ESET Protect: 

"It is quite hard to automate security settings over my entire security stack and also having to reinstall it separately on every new machine is also quite irritating and consumes too much time and manual effort."

- ESET Protect Review, Lisa R. 

Frequently asked questions (FAQ) on EDR software 

1. What is EDR software?

EDR (Endpoint Detection and Response) software is a cybersecurity solution designed to monitor, detect, and respond to threats on endpoints, such as computers, servers, and mobile devices. It provides real-time threat detection, forensic analysis, and automated incident response.

2. How does EDR software work?

EDR software continuously collects and analyzes endpoint activity data to identify suspicious behavior. It uses behavioral analytics, machine learning, and threat intelligence to detect anomalies, flags potential security threats, and respond to incidents either automatically or with security team intervention.

3. What is the difference between EDR and NDR software?

While EDR (Endpoint Detection and Response) focuses on protecting individual endpoints from cyber threats, NDR (Network Detection and Response) monitors network traffic for threats and anomalies. Both solutions are crucial for a strong cybersecurity posture, often working together to provide comprehensive protection.

4. What are the best EDR software solutions?

The best EDR software depends on your organization's needs. Some top-rated solutions include CrowdStrike Falcon, SentinelOne, Microsoft Defender for Endpoint, Huntress Managed EDR, and Sophos Intercept X. 

5. Is there free EDR software available?

Yes, some cybersecurity vendors offer free EDR solutions or trials with limited features. Microsoft Defender, for example, provides basic endpoint protection for Windows users. However, enterprise-level EDR solutions usually require a paid subscription to access advanced features like automated threat response and forensic analysis.

6. What should I look for in an EDR solution?

When choosing an EDR tool, consider:

• Threat detection capabilities (behavioral analytics, AI-driven insights)
• Automated response features (isolation, remediation)
• Integration with existing security tools (SIEM, firewalls, NDR)
• Ease of deployment and management (cloud-based or on-premises options)
• Scalability and cost-effectiveness

7. Do I need both EDR and antivirus software?

Yes. Antivirus protects against known malware using signature-based detection, while EDR detects and responds to unknown, fileless, and advanced threats that traditional antivirus can miss. Together, they provide layered endpoint protection.

8. Can EDR prevent ransomware attacks?

EDR solutions can detect and stop ransomware by monitoring suspicious encryption activities, isolating affected endpoints, and rolling back malicious changes. Some even use behavioral AI to block ransomware before execution.

9. How does EDR support compliance and audits?

EDR tools maintain detailed forensic logs, threat timelines, and remediation records, which help organizations meet compliance requirements such as GDPR, HIPAA, and ISO 27001.

The end is just the beginning

If there’s one thing I’ve learned from researching these EDR solutions, it’s that picking the right one is less about flashy features and more about how well it fits your actual needs. Every vendor talks about "next-gen," "AI-powered," and "seamless protection," but what really makes a difference is how these tools perform in real-world environments.

I'd say even the best EDRs have trade-offs. Some prioritize detection speed over reducing false positives, others bundle in backup and patching, and a few take a fully managed approach to ease the burden on security teams. And while pricing always plays a role, the real cost isn’t just in the license. It’s in how much effort it takes to manage, tune, and respond to alerts.

If you ask me, your team’s workflow should dictate your choice. If you need hands-on control and deep forensics, something like Defender for Endpoint or SentinelOne makes sense. But if your team can’t afford to be bogged down in constant alert triage, a managed solution like Huntress might be the better fit.

At the end of the day, the best EDR is the one that keeps your team efficient while keeping threats out. Because a tool that doesn’t work the way you need it to — no matter how powerful — won’t actually protect anything.

If your team doesn’t have the resources to manage EDR internally, you might consider pairing or replacing it with the best managed detection and response (MDR) solution, which combines technology with 24/7 human expertise.