February 27, 2025
by Soundarya Jayaraman / February 27, 2025
If there’s one thing I’ve learned from researching cybersecurity tools, it’s this: every vendor claims their tool is the best. And when it comes to endpoint detection and response (EDR) software, it’s no different. They all promise AI-driven threat detection, automated response, and seamless integration. But the reality doesn’t always match the hype, does it?
I’ve seen EDR software that flood security teams with alerts but fail to catch real threats (seriously looking at the one that flagged itself as malware and the one that let an actual Trojan slip through). Some lack proper Linux or macOS support, forcing teams to deal with reduced functionality. And let’s not forget the ones that slow endpoints to a crawl, frustrating employees so much that they disable protection altogether.
That’s exactly why I put this list together of top EDR software. Choosing the right EDR software isn’t just about comparing feature lists. It’s about finding a solution that actually works in the environments security teams deal with every day.
Whether you’re a small business IT lead managing security on your own, a growing company looking for an EDR that scales, or a security pro trying to replace your current EDR that’s causing more problems than it solves, this guide will help you cut through the noise and find a solution that actually delivers.
*These are the top-rated products in the EDR software category, according to G2 Grid Reports. Most of these tools offer a free trial. I have mentioned the starting price of their paid plans for easy comparison wherever available.
Whether you’re looking for an EDR to protect 5 devices or 500, across Linux, macOS, or Windows, even in a BYOD environment where security and privacy need to coexist, I’ve got you covered.
From all my research and conversations with IT and security teams, I’ve seen that EDR software is really about two things: visibility and action. It continuously monitors endpoints like laptops, servers, workstations, and even mobile devices for suspicious activity, collects and analyzes data, and helps security teams detect and stop threats before they escalate.
I’ve seen some people confuse antivirus with EDR, and I get why. Traditional AV is mostly built to catch known malware by comparing files against a database of identified threats. If it recognizes a malicious file, it blocks it. But modern attacks don’t always come neatly packaged as malware files, and that’s where EDR software steps in.
It doesn’t just look for known bad files; it watches for suspicious behavior, such as a legitimate process suddenly launching PowerShell scripts, an attacker moving laterally across your network, or unusual access patterns that could signal a breach.
A good EDR software is not just about detection. It’s about understanding what’s happening on your endpoints and responding before an incident spirals out of control. It's about complete endpoint security.
To make this list as unbiased as possible, I started with the G2 grid report to create a shortlist of the top-rated EDR software solutions. From there, I spoke with security professionals and IT teams to understand which features matter most: detection accuracy, automation, forensic insights, multi-platform support, and integration.
Once I understood what security teams actually needed, I explored each tool. I relied on expert insights, user reviews, and other documentation to evaluate how well each EDR performs in threat detection, response speed, and ease of deployment. I also used AI-driven analysis to scan reviews and spot common strengths and weaknesses.
Please note that in cases where I couldn’t personally evaluate a tool due to limited access, I consulted a professional with hands-on experience and validated their insights using verified G2 reviews. The screenshots featured in this article may be a mix of those captured during research and ones obtained from the vendor’s G2 page.
A tool can have all the AI buzzwords in the world, but if it misses threats, overwhelms security teams, or slows everything down, it’s not worth it. Here are the key factors I focused on while evaluating the best EDR software.
After evaluating more than 15 EDR solutions, I narrowed it down to the best ones. But here’s something important—no EDR is perfect. They all have their strengths and weaknesses. But these tools offer the best balance of security, performance, and usability.
The list below contains genuine user reviews from the EDR software category. To be included in this category, a solution must:
*This data was pulled from G2 in 2025. Some reviews may have been edited for clarity.
Sophos Intercept X is one of those EDR solutions that checks a lot of the right boxes for me. It has strong threat detection, a solid centralized management console, and some impressive AI-driven capabilities.
From what I’ve seen, Sophos takes a layered and proactive approach to threat detection, combining signature-based scanning with heuristic analysis to catch both known and emerging threats.
One feature that really stands out to me is CryptoGuard, its ransomware-specific behavioral detection tool. Rather than just blocking known ransomware strains or patterns, it actively monitors for suspicious encryption activity and shuts it down before files can be locked. I find the rollback capabilities, which can undo malicious encryption, particularly extremely useful against ransomware threats like LockBit and Ryuk.
I also like its root cause analysis feature. Understanding how an attack happened is just as important as stopping it. Sophos presents this in a visual threat graph, mapping out every process involved in an attack attempt. This isn’t just for forensic teams; even IT admins without deep security expertise can follow the attack chain and understand where vulnerabilities exist.
Another area where Sophos shines for me is centralized management through Sophos Central. The cloud-based console allows teams to deploy, monitor, and manage endpoints from a single dashboard. This makes it easy to investigate and respond to threats, configure web filtering policies, and adjust scanning schedules.
While Sophos does have many integrations, what I find particularly valuable is how well it integrates with other Sophos products, like firewalls, creating a more unified security ecosystem. Instead of juggling multiple disjointed solutions, everything works together, feeding data back into a single dashboard. I think this significantly reduces complexity while improving visibility.
That said, there are a few things to keep in mind. One common concern I’ve seen in G2 reviews is how much system power Sophos uses. While it offers strong security, it can slow down older devices, which might be frustrating.
Another challenge is the setup process. Sophos Central makes cloud-based management pretty straightforward, but fine-tuning security policies, like setting up exclusions and advanced features, can take some time to get just right.
Still, if you want a reliable and easy-to-manage EDR with excellent ransomware protection, I’d recommend Sophos.
"First, it integrates well with the other software we use. We have had very few problems with it interfering with people doing their jobs like we have with Symantec. The cloud-based management is very intuitive. You can really dig deep into any issue with the XDR portion of the program. The threat hunting capabilities are really impressive but difficult to use. I have found that Intercept X stops most problems, like people following bad links on websites, from happening. Intercept X is very easy to deploy."
"Intercept X does have a relatively large memory footprint on the Endpoint devices and can eat up a few CPU cycles, which is noticeable when running on older hardware."
- Sophos Intercept X: Next-Gen Endpoint Review, Matthew P.
On a budget? Explore the top free ransomware software solutions.
From what I’ve seen, Microsoft Defender for Endpoint has evolved into a serious contender in the EDR space, especially for businesses already in the Microsoft ecosystem.
One of the things I really like about Defender is how effortlessly it fits into the Microsoft security ecosystem. It works hand-in-hand with Microsoft 365 Defender, Azure AD, and Intune, making deployment and management a lot smoother for businesses already using these tools.
Instead of having to bolt on a third-party EDR, Defender just clicks into place, integrating directly into existing workflows. And even if you do want integrations, Defender plays well with other tools, giving you the flexibility to expand your security stack, albeit with some effort to get the integrations right.
I’ve come across multiple security teams who appreciate the visibility it provides across devices, applications, and networks. I highly value its threat and vulnerability management dashboard, which helps identify risks across endpoints, flagging outdated software, misconfigurations, and potential exposures.
Threat detection is definitely one of its strong points. I think Defender is far superior to many other products in the EDR space, given it has one of the world’s largest threat intelligence infrastructures, getting signals from billions of devices, emails, and cloud workloads to detect emerging threats faster than many standalone EDRs. It uses behavioral analysis, AI-driven threat intelligence, and automated response actions to stop malware, ransomware, and advanced persistent threats. It also does well against phishing and credential-based attacks.
From my experience, Microsoft Defender for Endpoint has some downsides. The interface isn’t the easiest to navigate, especially if you're not used to Microsoft’s security tools. Finding key investigation details can take more clicks than other EDR solutions, which have smoother workflows. Some G2 reviewers have pointed this out too.
Another thing I’ve noticed is that while Microsoft has improved support for macOS, iOS, and Linux, setting up these devices can still be frustrating. Users on G2 have also mentioned that it doesn’t match the seamless experience Microsoft offers for Windows.
It’s also important to know that Defender for Endpoint P1 covers the basics—next-gen anti-malware, attack surface reduction, and basic device controls—but it lacks key security features like endpoint detection and response (EDR), threat intelligence, and automated investigation. If you're a small or medium-sized business, I'd recommend Microsoft Defender for Business (included in M365 Business Premium). It gives you many P2-level features without the extra cost.
For enterprises with an M365 E3 license, adding Defender for Endpoint P2 as an add-on unlocks full EDR, automated response, and advanced threat intelligence—no need for a full E5 upgrade.
If you're already deep into the Microsoft ecosystem or managing a large Windows fleet, Microsoft Defender is a no-brainer. It just works.
"This is a solution perfectly compatible with the Windows operating system. This makes them easy to configure and manage for people familiar with Microsoft tools. From the device side, it ensures safety and risk that even an unintentional threat will be quickly detected, removed, and properly communicated to the team responsible for security as well as to the end user."
- Microsoft Defender for Endpoint Review, Przemek P
"The deployment process is very complex when configuring security for IOS device."
- Microsoft Defender for Endpoint Review, Sachitha G.
If you’re wondering about what this new player, ThreatDown, is doing on this list, you’re not alone. I had the same question when I saw it on the G2 grid and then realized it’s actually not new at all. It was formerly known as Malwarebytes for Business and rebranded to ThreatDown at the end of 2023.
From what I’ve seen, ThreatDown offers a solid mix of endpoint protection and EDR capabilities without overcomplicating things, and I love that it allows licenses for a smaller number of endpoints, too.
One of its biggest strengths is ease of use. The highlight for me was its dashboard. The management interface provides a clear, centralized view of threats, making it easy to monitor devices without digging through complex settings.
I specifically found their security advisor dashboard great for getting a quick overview of the endpoint security status. The security score, which breaks down key security factors like deployment status, detection scans, policy adherence, and patch management, gives teams a clear understanding of what needs improvement. I also find it valuable that it provides suggestions right away to implement.
Another nice touch is patch management visibility on the dashboard, which highlights outdated systems and software that need attention and helps with automatic patches too.
I did come across a few drawbacks. While ThreatDown works well across different platforms, I’ve seen G2 reviews of some inconsistencies between its performance on Windows and macOS. This can make managing security in mixed environments a bit more challenging, but I wouldn’t call it a dealbreaker.
Another thing I noticed is that features like DNS filtering, mobile security, and EDR for servers are only available as add-ons. That might be fine for businesses that want flexible pricing, but I feel these should be included in the base package. Also, from what I’ve gathered from G2 users, features like application whitelisting and DNS filtering could be more user-friendly.
That said, I’d still recommend ThreatDown—especially for small to mid-sized businesses that want solid EDR without committing to high-volume licensing.
"It is simple to use and to implement and integrate to an API REST, for example, efficient, and they charge very little for the endpoint. You have many useful add-ons that help you, for example, vulnerability and patch management.
The Customer support is very good and easy to contact them. ThreatDown EDR works for you every time that the endpoint is on. I use it every day, and the dashboard view is excellent and gives a very good idea of the status and what to do."
- ThreatDown Review, Enrique B.
"I did have a lot of trouble in setting up the DNS add-on feature, and ultimately ended upgetting this from a competitor and having it removed when I changed my subscription to include mobile protection.
I'm also not sure if it was fully worth it to upgrade to the managed EDR solution in order to get the mobile protection, but without the managed solution, there appears to have been no path to provide me with mobile protection. At least, the monthly reports are nice, but since I do not operate in an environment with 24/7 risk of ransomware or the like, it often looks a bit overkill."
- ThreatDown Review, Alex A.
Having a complex IT environment and dealing with advanced threats all the time? Go beyond endpoints. Explore the best extended detection and response (XDR) software for better protection.
From what I've gathered, Huntress Managed EDR has received a lot of praise from security teams and system administrators, and it’s easy to see why. Unlike many other EDR solutions that overwhelm teams with alerts, Huntress focuses on the alerts that actually matter. I’ve noticed that many G2 users appreciate this streamlined approach, allowing teams to stay focused on real threats without getting bogged down by unnecessary notifications.
What really sets Huntress apart, in my opinion, is its balance of automation and human expertise. Huntress provides 24/7 monitoring through its Security Operations Center (SOC), where a dedicated team investigates and escalates threats as needed. From what I’ve read in G2 reviews, knowing that there’s a team actively monitoring threats around the clock gives users a huge sense of security, especially for smaller teams or MSPs who may not have the resources for constant vigilance.
Another huge win for me is how easy it is to use. I’ve seen a lot of users mention in their reviews how simple it is to deploy and manage, which is a big plus for smaller IT teams or MSPs. There’s no need for complex configurations or setups, which means security can be managed with minimal effort. This ease of use is often called out in G2 reviews as one of Huntress’ strongest features.
What I really like is how well Huntress integrates with other security tools. If you’re using a layered defense approach, Huntress slots in nicely with other tools like Defender, SentinelOne, or CrowdStrike. I’ve noticed in G2 reviews that many users appreciate this ability to complement existing security stacks without disrupting their broader strategy.
However, it’s not all perfect. False positives are an issue that I’ve come across in G2 reviews, with some users noting that they can lead to unplanned investigations. This wastes time and resources, which can be frustrating for security teams already stretched thin. While not a deal-breaker, this is something worth keeping in mind.
Another point that I’ve seen mentioned frequently in G2 reviews is pricing. For smaller businesses or MSPs with tighter budgets, the cost of Huntress can be a bit of a hurdle. While the platform offers a lot of value, it can be hard to justify the expense when compared to other, less costly options.
Despite these challenges, I’ve noticed that many G2 users still find Huntress worth the investment. The trade-offs, such as occasional false positives and the price, are generally seen as minor when weighed against the platform’s benefits. If you need fully managed, round-the-clock threat detection and monitoring, Huntress is definitely worth considering, especially if you’re an MSP managing multiple clients.
"The upside of using Huntress is how much peace of mind you get. There's a team, a very intelligent team, monitoring things alongside you. Agents go on client machine easily, deployment is a breeze. If you have questions, and during onboarding, someone is there to explain what everything in the portal means. It was truly a pleasure getting things up and running, and now that it is, I sleep better knowing it's not just us looking after our clients' workstations."
- Huntress Managed EDR Review, Kevin A.
"Huntress Managed EDR has the occasional false positives, and I don’t like that they tend to occur when running a software update or making changes. The speed in the support team resolving these issues is great, but it regresses our workflow with some unnecessary disruption. It also would benefit from more granular alert setting customization options, which we would like to be able to set notifications to a specific threat level more effectively."
- Huntress Managed EDR Review, Sharma S.
Acronis has long been a trusted name in the backup software space, and from my review of G2 feedback, Acronis Cyber Protect Cloud builds on that reputation by offering both endpoint detection and response (EDR) and backup functionality, creating a comprehensive security platform. This all-in-one approach stands out to many MSPs because it eliminates the need to juggle separate tools for backup, antivirus, and endpoint security, streamlining management for multiple clients.
A common feature that G2 reviewers appreciate is the unified console, which consolidates all security, management, and backup data into a single, easy-to-use interface. Many users highlight how this setup makes it simpler to monitor and manage security across multiple clients, offering a central view of everything.
From the EDR perspective, one of the standout features frequently mentioned in G2 reviews is Acronis' AI-based threat detection and ransomware protection. This capability doesn't just detect threats but also automatically backs up data before executing remediation. G2 users have praised this feature for providing an extra layer of protection, especially when dealing with ransomware attacks. The ability to quickly restore files and systems is seen as a major advantage, offering peace of mind to users.
However, not all feedback has been entirely positive. Based on what I've gathered from G2 reviews, initial configuration can be tricky, often requiring extra time to get everything set up properly. Many users mention that the learning curve can be steep, especially when managing the full range of features. Additionally, performance can occasionally be sluggish, particularly during backup restoration or when conducting security scans. These issues can be frustrating for users who expect smooth performance, especially when working under tight deadlines.
Another common concern I’ve come across is the pricing. G2 reviewers have pointed out that, while the platform offers a robust set of features, it might be on the expensive side for MSPs managing a large number of clients. If an MSP only needs basic EDR or backup functionality, the bundled features may feel excessive, making it harder to justify the cost.
Overall, Acronis Cyber Protect Cloud seems to be highly valued by MSPs and businesses that need a unified, automated approach to security and backup. The ease of management, ransomware defense, and consolidation of tools make it an appealing choice. However, if advanced security analytics are a priority, G2 reviewers suggest considering alternatives like Huntress or CrowdStrike.
"In my experience, Acronis Cyber Protect Cloud has been incredibly easy to use and integrates well with our existing systems. I love the anti-ransomware feature—it has given us peace of mind knowing that our data is protected. The centralized dashboard is also a huge plus, as it saves us time by letting us manage backups and security tasks from one place."
- Acronis Cyber Protect Cloud Review, Javier R.
"The pricing and the performance of the dashboard on the website. It's likely over budget for small companies. and the website is sometimes very slow."
- Acronis Cyber Protect Cloud Review, Anh N.
CrowdStrike is a name that frequently comes up in conversations about modern endpoint protection, and from reviewing G2 feedback, I can see why. CrowdStrike Falcon Endpoint Protection Platform sets the standard for what a cloud-native EDR should be, with its combination of powerful threat detection, rapid incident response, and a lightweight footprint that doesn’t overwhelm system resources.
One standout capability, according to users, is the deployment of the Falcon Sensor, which is noted for being both simple and highly scalable. G2 reviewers often praise how seamlessly it runs in the background, using minimal system resources. Many security teams also appreciate the platform’s proactive threat-hunting features, which allow them to get ahead of potential breaches instead of merely reacting after incidents occur.
Something G2 users frequently highlight is the automation that Falcon provides. I’ve noticed several reviewers emphasize how it reduces manual work by automatically quarantining and remediating threats. This feature is commonly praised for saving time during incident response and significantly reducing the attack surface, which seems to be a huge time-saver for many organizations.
However, the dashboard doesn’t receive as much praise. From my review of G2 user feedback, I’ve seen that while it’s functional, the learning curve can be steep, and the interface could be more intuitive. New users often find it frustrating at first, with several mentioning that it takes time to fully understand and utilize the in-built features. Once mastered, though, many users report that the system becomes much easier to navigate.
Another common point that stands out in G2 reviews is the cost. While many users agree that CrowdStrike delivers on its promises, several also mention that the price can be prohibitive, especially for smaller organizations. The higher price point is a recurring issue for teams working with tighter budgets who may feel that the platform’s cost doesn’t always align with their needs.
Additionally, I’ve come across feedback regarding a 2024 outage caused by a CrowdStrike update, which temporarily disrupted many Windows systems. While this incident was notable, I’ve noticed that users appreciate the company’s rapid response and transparency in addressing the issue. The swift fix and proactive steps to prevent future disruptions were widely praised, highlighting CrowdStrike’s accountability and reliability.
Based on the broader feedback, I can confidently say that CrowdStrike Falcon is a top choice for organizations in need of robust threat detection and response capabilities. Despite the learning curve and cost, the tool is widely regarded as one of the best options for companies looking for a cloud-native EDR solution.
"Crowdstrike has many reasons to like it with many features. You do not need to install multiple agents. It requires one agent that handles multiple services. It is delpoyed in minutes, and NO reboot is required. And you can manage all your services on a single console. API integration with many vendors is available. 24/7 support service is also available in CrowdStrike. You can use this daily without any headache."
- CrowdStrike Falcon Endpoint Protection Platform Review, Sahil K.
"CrowdStrike Falcon Endpoint Protection GUI may look easy on the eye, but there is a lot going on under its "hood" that I would say isn't user-friendly. You need to get the hang of using CrowdStrike Falcon Endpoint Protection to know how to navigate through it and set things well in their place."
- CrowdStrike Falcon Endpoint Protection Platform Review, Itumeleng T.
ESET is a well-known name in the cybersecurity industry, renowned for its robust antivirus solutions. From my review of G2 feedback, it’s clear that ESET PROTECT lives up to its reputation as a reliable endpoint security tool. Users highlight its solid threat detection capabilities and centralized management features, which are central to its appeal.
One feature that stands out across G2 reviews is its real-time protection. I’ve noticed that many reviewers appreciate how effectively the tool detects and blocks malware, ransomware, and unauthorized access attempts. The use of behavioral detection, exploit prevention, ransomware mitigation, machine learning for detection, and cloud-based sandbox analysis adds multiple layers of defense, which users consistently praise.
A commonly appreciated element is the single console for managing all the features. G2 users frequently call out the ease of administration this provides, allowing IT teams to monitor vulnerabilities and incidents within their infrastructure from one location. Another feature that many users seem to really appreciate is the automated reporting, which streamlines workflows and eliminates the need for manual vulnerability searches, ultimately saving both time and costs.
Something G2 reviewers often highlight is the multi-platform support, which includes compatibility with Windows, macOS, Linux, and mobile devices. However, I’ve come across noticeable dissatisfaction around Linux support, with some users mentioning that this area could use further improvement.
However, it's not all smooth sailing. Based on my review of G2 user feedback, I’ve noticed that setup and configuration is a common challenge. Users often mention that the initial deployment, especially across a large number of machines, can be complex and time-consuming. There’s a noticeable learning curve when it comes to navigating settings and logs, and many users also note that a lot of tuning is required to ensure that the data displayed is accurate.
Looking at the broader review trends, cost is a recurring theme in G2 feedback. I’ve read multiple reviewers mention that, while the security features are strong, the price point may not be justified for smaller businesses. Some users point out that compared to alternative solutions, the cost of ESET PROTECT can feel prohibitive.
Despite these challenges, many G2 reviewers seem to agree that ESET PROTECT is a strong choice for mid-sized to large organizations with an experienced IT team, given its powerful features and centralized management capabilities.
"The features I find most invaluable are ESET Identity Protection and ESET Anti-Theft, which offer advanced capabilities that provide automatic protection for our IT environment. This keeps us secure, including our customer data, which in turn fosters trust among our clients and grows our portfolio.
ESET Protection is easy to deploy and use, ensuring secure usage without any problems, making it a reliable solution. Moreover, ESET Protection shields us from all forms of malware, including those disguised as email attachments, enabling us to work efficiently."
- ESET Protect Review, Jaceguay C.
"It is quite hard to automate security settings over my entire security stack and also having to reinstall it separately on every new machine is also quite irritating and consumes too much time and manual effort."
- ESET Protect Review, Lisa R.
Explore the best antivirus software you can pair with your EDR for complete protection.
EDR (Endpoint Detection and Response) software is a cybersecurity solution designed to monitor, detect, and respond to threats on endpoints, such as computers, servers, and mobile devices. It provides real-time threat detection, forensic analysis, and automated incident response.
EDR software continuously collects and analyzes endpoint activity data to identify suspicious behavior. It uses behavioral analytics, machine learning, and threat intelligence to detect anomalies, flags potential security threats, and respond to incidents either automatically or with security team intervention.
While EDR (Endpoint Detection and Response) focuses on protecting individual endpoints from cyber threats, NDR (Network Detection and Response) monitors network traffic for threats and anomalies. Both solutions are crucial for a strong cybersecurity posture, often working together to provide comprehensive protection.
The best EDR software depends on your organization's needs. Some top-rated solutions include CrowdStrike Falcon, SentinelOne, Microsoft Defender for Endpoint, Huntress Managed EDR, and Sophos Intercept X.
Yes, some cybersecurity vendors offer free EDR solutions or trials with limited features. Microsoft Defender, for example, provides basic endpoint protection for Windows users. However, enterprise-level EDR solutions usually require a paid subscription to access advanced features like automated threat response and forensic analysis.
When choosing an EDR tool, consider:
If there’s one thing I’ve learned from researching these EDR solutions, it’s that picking the right one is less about flashy features and more about how well it fits your actual needs. Every vendor talks about "next-gen," "AI-powered," and "seamless protection," but what really makes a difference is how these tools perform in real-world environments.
I'd say even the best EDRs have trade-offs. Some prioritize detection speed over reducing false positives, others bundle in backup and patching, and a few take a fully managed approach to ease the burden on security teams. And while pricing always plays a role, the real cost isn’t just in the license. It’s in how much effort it takes to manage, tune, and respond to alerts.
If you ask me, your team’s workflow should dictate your choice. If you need hands-on control and deep forensics, something like Defender for Endpoint or SentinelOne makes sense. But if your team can’t afford to be bogged down in constant alert triage, a managed solution like Huntress might be the better fit.
At the end of the day, the best EDR is the one that keeps your team efficient while keeping threats out. Because a tool that doesn’t work the way you need it to—no matter how powerful—won’t actually protect anything.
Still on the hunt? Explore our categories of cloud security tools to find the best fit for your security needs.
Soundarya Jayaraman is a Content Marketing Specialist at G2, focusing on cybersecurity. Formerly a reporter, Soundarya now covers the evolving cybersecurity landscape, how it affects businesses and individuals, and how technology can help. You can find her extensive writings on cloud security and zero-day attacks. When not writing, you can find her painting or reading.
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