Grace Pinegar is a lifelong storyteller with an extensive background in various forms such as acting, journalism, improv, research, and content marketing. She was raised in Texas, educated in Missouri, worked in Chicago, and is now a proud New Yorker. (she/her/hers)
When I was in high school, flash mobs became a big deal.
Think of your favorite website in the whole world.
If you’ve ever been through an audition, you understand there are many steps taken before you are...
Negotiating is not a natural skill for many people, myself included.
The only constant is change. That much we know to be true, and true of the customer service...
Before traveling to another country, it’s wise to research some basic aspects of its culture. Do...
My first job had the easiest interview process I’ve ever been through, and one I doubt I’ll ever...
Customer service standards are always changing.