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Grace Pinegar

Grace Pinegar is a lifelong storyteller with an extensive background in various forms such as acting, journalism, improv, research, and content marketing. She was raised in Texas, educated in Missouri, worked in Chicago, and is now a proud New Yorker. (she/her/hers)

Marketing

What is Guerrilla Marketing (+16 Ideas and Examples for Innovative Brands)

When I was in high school, flash mobs became a big deal.

Design

How to Make a Website From Scratch

Think of your favorite website in the whole world.

Sales

After the RFP: Expert Advice From Experience

If you’ve ever been through an audition, you understand there are many steps taken before you are...

Sales

How to Negotiate Your Dream RFP Contract

Negotiating is not a natural skill for many people, myself included.

The Future of Customer Service

The only constant is change. That much we know to be true, and true of the customer service...

Maintaining Company Culture Through Hyper-Growth

Before traveling to another country, it’s wise to research some basic aspects of its culture. Do...

Customer Service

Social Media Customer Service Engages and Delights

I used to love sending letters.

Productivity

Hiring and Recruiting Strategy Guide for Managers

My first job had the easiest interview process I’ve ever been through, and one I doubt I’ll ever...

Productivity

The Customer Service Philosophy Guide for 2020

Customer service standards are always changing.

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