Running a small business means you’re juggling a dozen roles. Sales, operations, and support often fall on the same few shoulders....
by Sagar Joshi
Customer service is like flour.
by Alexa Drake
The relationship between customer and representative can be a beautiful thing.
by Alexa Drake
Underperforming customer service is the demise of all businesses.
by Alexa Drake
Like The Beatles said, “I get by with a little help from my friends.”
by Alexa Drake
