Working from home is as much a perk as it is a challenge. It can increase productivity or kill it. And the one thing it comes down to is distractions. Luckily, research gives us a good idea about how to avoid distractions and unlock maximal productivity when working from home.
I recently asked my Twitter followers:
What’s the biggest problem with working from home?— Kevin_Indig (@Kevin_Indig) July 23, 2019
I received more than 115 responses - many of which I didn’t expect. I categorized each response into four groups:
To be clear, not everybody deals with the same issues. Some people thrive when working from home, others despise it. And not every problem mentioned demands a research-driven solution. Feeling lonely, for example, can be solved by working out of co-working spaces or cafes, spending time with friends or family before and after work, or doing some type of group activity.
The goal is to know how you work best and how to manage attention, even though our brains are wired to be distracted.
Although it takes work to truly focus on work when in a home environment, the following tips proven by research reveal how to maximize productivity when working from home.
Notifications and distractions are waiting behind every corner. A productivity study from McKinsey in 2012 found that knowledge workers spend 28 hours each week on meetings, emails, and searching for information. So, don’t judge yourself for losing focus from time to time.
Distractions are costly – the United States loses $588 billion per year from interruptions at the workplace. The study that found this was done in 2005, five years before Instagram launched, and only a year after Facebook came into being. If I had to guess, I’d say the monetary loss has at least doubled since then, if not tripled.
Naturally, we'd think that interruptions during our workday would lessen productivity. On the contrary, it's been proven that people compensate and work faster with more interruptions.
But money is not the only cost of distractions.
So, where’s the problem?
The problem is that interruptions come at another price: stress. Interruptions impose higher pressure on us because we’re constantly going back and forth between things. Our brain has to switch into a different mode, no matter what type of interruption we encounter. In other words, your environment can make or break your productivity - and your mental health.
So, what can you do?
Assess your workplace. Working in your bed or on the couch with your phone next to you, the TV on inn the background, surrounded by others, and attempting to focus on several different things at once is the definition of a poor at-home workplace. Instead, do the best that you can to create a designated space for your work, and leave your phone in another room. Do the best you can to stay away from others to prevent distracting conversation, and focus on one task at a time.
Treat work like work. Your body and mind recognize it! How you set yourself and your environment up makes a big difference. Hunched over on the couch is not a good signal because your mind knows you'd sit the same way if you were watching Netflix. When you sit upright, though, your mind gets into “work mode” easier. Train your brain to switch into “work mode” by building better, and different habits. Then, keep those habits.
Learn how to stay focused on a single task. Keeping your focus not only makes you more productive but also trains your mind to focus even better in the future. We’re inherently distracted and thus need to consciously steer our attention back to the task. Practice resisting the urge to check Facebook, and set breaks for yourself designated for those distractions instead.
Narrow your view. Literally. I remember how I really wanted to work with two additional monitors in my previous job because I thought it would 10x my productivity. Two months in, I noticed how I got more done when I was working on my laptop without additional monitors. The additional screens gave me more to look at and less to focus on. Using two monitors can seem productive but if it means that you have more surface for distractions, it can be the opposite.
According to research, the biggest issue for shift workers is not that they worked at night, but that their sleep-wake pattern wasn’t consistent. This highlights the importance of finding a rhythm, for sleep and for work. You don’t have to get up at 6 AM to become a millionaire, despite what all the articles on the Internet are telling you.
Some people work better at night, others in the morning. As long as you can align your optimal work time with your team, it doesn’t matter when you work. The goal of this tip is to help you find out when you work best and how much work you can handle. Understanding what's best for you will allow you to your schedule accordingly.
Being proactive about your productivity is key. Mind you, not every day or hour has to be super productive. If you know that you need long periods of time to handle complex tasks but have a good amount of meetings you need to take, try scheduling them all in one day to give you more space on other days. Or split your work hours into meeting time and maker time. Forge your schedule after your productivity.
Aim to learn how long you can focus and decide whether you’re a morning or evening person. Finding your rhythm is not just knowing when you work best, but also how much focus capacity you have. For example, I learned about myself that I’m the most productive in the morning and can split my day into two halves, separated by a workout. I know that I can get in 2-3 good sprints of work over 4 hours, when uninterrupted, and then need to recharge. That doesn’t always work out, but at least I know what perfect conditions look like. What does it look like for you?
Varying complex and easy tasks can work well for some and not at all for others. Complex tasks are audits or analyses, tasks that take your full mental capacity and focus, or hard problems. Light tasks, on the other hand, are things like answering emails, or repetitive workflows that don’t demand lots of mental capacity. Knowing how much of each you can take over the course of the day and when is very powerful.
In a famous study by Czerwisnki et al. from 2004 called “A Diary Study of Task Switching and Interruptions,“ 11 knowledge workers tracked their work and interruptions every day for a week. The researchers found, amongst other interesting observations, that knowledge workers often switch between tasks like email, phone calls, and meetings, and that 40% of the time, switching was self-initiated. In concrete terms: if we don’t schedule tasks, we simply bounce between different ones and get less work done.
Scheduling dedicated focus time is not going to be perfectly possible all the time, especially when you’re a manager. But you can be creative in how you approach that problem.
One modern approach is to prioritize your schedule based on energy, not tasks. Write down when you feel the most productive during the day - measure it - and then look for patterns. Try to understand the impact of sleep, food, and stress on your body and mind. The key to understanding yourself lies in observing yourself.
Working in sprints is not just for developers. It’s a universal principle that appears in religion (“on the 7th day, he rested”), fitness (“stimulus-recovery-adaption”), and biology (crop rotation). The idea is to rest and recover after an effort, say finishing a complex task. No, I’m not talking about a massive 8-hour Netflix binge after doing your taxes. I’m talking about methods such as the Pomodoro Technique, which has a 45 minute work, 15 minute rest, frequency. Find whatever balance works best for you, whether 30-30 or 55-5, and plan your capacity accordingly.
Plan tasks days or weeks ahead. A nice proverb that goes back to Benjamin Franklin is “Failing to plan is planning to fail”. Your chances to succeed increase with the amount of task planning you do. We have a bunch of task management tools at G2 you can pick from, so you have no excuses. Dedicate whole days and even weeks to a task and you will notice that your mind is at ease as well.
Define work and off-hours to balance your remote work. One challenge of working from home is to distinguish between being “on” and “off.” It goes back to two tips I mentioned above: creating the right environment and finding the right rhythm. Make it clear that you’re working when you’re at your desk or pick a time range, e.g. 9 to 5. The clearer, the better.
Creating a deep work ritual can help you switch into focus mode. The term “deep work” was coined by Cal Newport.
“Deep work is to focus without distraction on a cognitively demanding task, and shallow work describes activities that are more logistical in nature, that don’t require intense concentration.”Cal Newport
Author of Deep Work: Rules for Focused Success in a Distracted World”
In the first tip, I mentioned that you can “train your brain to switch into work mode” and a ritual is a perfect trigger for that. For me personally, it’s a nice cup of coffee in the morning with a protein bar. Give me that and I’m immediately switched on! Create your own ritual and it’ll be much easier to get deep work done.
The likelihood that you’re reading this and do most of your work on your laptop (or computer) is close to 100%. The challenge is that the more interesting, entertaining, and distracting stuff is just a click away. You could watch Netflix right now, instead of reading this article.
Researchers found that knowledge workers spend two minutes on a task on average and then switch to the next one. That’s not a lot of time. They also found modern work environments are set up for events like email or messaging, instead of staying productive within a task. That’s why you need to set your own computer up for maximum productivity.
Interruptions cause stress. But that same study shows that it takes us about 23 minutes to regain our focus after we’ve been interrupted. That means a short stint to Instagram is more than a minute lost.
Additionally, the cost from switching between tasks is high, but has been found to be lower when you get back to the same task after an interruption.
Losing focus is not perfectly avoidable, especially in our digital world. The most productive people don’t beat themselves up over it, they work on regaining their focus. So, what’s the best way to regain your focus?
Take three deep breaths. Sounds funky, but works. Sometimes we feel overwhelmed by too many tasks and they’re all important. Immense time pressure is normal. Breathing can release some of that stress because our diaphragm is connected to our central nervous system. A paper by Heck et al. titled “Breathing as a Fundamental Rhythm of Brain Function” shows the link between breathing and cognitive abilities.
Write your thoughts down. Another reason for self-interruption is worries. You know how you sometimes think of something completely different you have to do than what you’re working on at the moment? We often fear that we’ll forget the thought if we don’t take care of it right away. But that leads to another interruption and higher switching costs. Instead, write your thoughts down. Once they’re on paper, you can go back to focusing on the task at hand.
Go back to the same task after you’ve lost focus. Don’t start something else, especially a complex task. A study from 2001 by Rubinstein et al. titled ”Executive Control of Cognitive Processes in Task Switching" found that switching cost is higher when we go from a familiar task to an unfamiliar one.
If the studies I listed and cited here show one thing, it’s that working from home is not easy. However, if you succeed at planning and preparing, you’ll likely succeed at being productive. The better you define the “how, what and when” of your work, the fewer distractions you face.
The pinnacle of productivity is “flow,” a term that psychology uses to describe effortless work. It’s also known as “being in the zone”: Time passes without notice, focus is at 100%, and you’re fully immersed in what you’re doing. The concept has existed for thousands of years — in the Buddhist religion, for example — but was coined by Mihály Csíkszentmihályi in 1975.
And that’s the last paper I want to leave you with: “The Concept of Flow” by Nakamura and Csíkszentmihályi from 2009. It starts with “What constitutes a good life?” and concludes that flow can reduce anxiety, drives performance like crazy, and overcomes adversity.
If you can build a habit around flow, you’re golden.
That’s the ultimate connection of ideas: forming habits around work and trying to achieve a state of effortlessness.
“Habits emerge from the gradual learning of associations between an action and outcome, and the contexts that have been associated with them. Once the habit is formed, various elements from the context can serve as a cue to activate the behavior, independent of intention and absent of a particular goal… Very often, the conscious mind never gets engaged.”Neale Martin
Author of Habit: The 95% of Behavior Marketers Ignore
Kevin is VP of SEO & Content at G2. He believes that technology can substantially improve our lives and wants to do everything in his power to make the right technology visible and available to the right people.
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