What Is User Engagement? A Churn-Buster for SaaS Businesses
Of all 282 Google product obituaries, Inbox's demise was the most hurtful.
by Arijit Bose
Ordinal Data: Definition, Examples, Collection, and Analysis
Companies invest more in data tools to help their marketing teams make better decisions.
by Alex Birkett
The Key Elements of an Effective MSP SLA That Ensure Success
A service level agreement (SLA) isn't just a list of services, metrics, and penalties.
by Alex Tray
What Is Conversational AI? How It Enhances Customer Engagement
Someone told me the other day that we live in strange times – we ask our watches to make calls and...
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by Daria Zaboj
How to Create Consistent and Empowering Sales Documentation
It’s a given: buyers are becoming smarter with every purchase.
by Gowri Ramkumar
What Is a Cash Flow Forecast? Benefits, Tips, and Example
Cash flow forecasting is one of the most important jobs of any CFO.
by Jason Lin
How Virtual Communities Can Benefit Your Organization
Virtual communities have blossomed in recent years.
by Jean Hamon
Scrollytelling: How to Visually Transform Content and Engage Readers
We have entered an era where the visual internet is no longer what it used to be.
by Malin Pettersen
5 Strategies to Empower a Multigenerational Workforce
The generational divide in our society has never been more evident than it is today.
