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30 Remote Desktop Statistics that Reveal Key Usage Trends

February 1, 2024

remote desktop statistics

A remote desktop is a software tool or an operating system feature that lets users access a personal computer. It’s like having your computer in front of you, even when you’re miles away. Remote desktop software connects your system to the one you want to use. You can get a hold of files and applications just like you would if you were physically present with the machine.

We’ve studied the state of remote desktop technology and its market. so you can discover the latest trends in the industry. Let’s go.

Top remote desktop statistics

People want to work flexibly and stay connected. Corporations are taking heed as policies like bring-your-own-device (BYOD) and work from home almost demand the rise of remote desktop usage.

The modern workforce with its reliable internet connection and robust security measures will continue this trend to make the remote desktop software market flourish. Let’s see how these statistics back up that claim. 

  • 50% of workers used remote desktops in 2022. 
  • 91% of organizations were interested in using remote desktops in 2022. 
  • Remote desktop software offers real-time access to devices in any location. Perhaps that’s why 67% of organizations worldwide endorsed the BYOD strategy in 2020. 


of professionals would quit their jobs if they didn’t have an option to work remotely.

Source: AnyDesk

  • Mostly due to COVID-19, 42% of computer workers didn’t feel safe returning to work until October 2020. 
  • 39% of the North American workforce performed their jobs remotely, at least part time, in 2012.
  • Remote desktop protocol (RDP) is a remote desktop software’s default protocol. It has an hourly bandwidth consumption between 12 MB to 3.4 GB. Normal activity at 1024x768 resolution with standard settings consumes about 25 MB per hour. 
  • 256 kilobytes per second (kbps) is the smallest amount of bandwidth required per session for a better user experience. 
  • 19% of survey respondents use remote desktop software to enhance security while providing superior connectivity. 
  • 50% of survey respondents feel that a fast and stable internet connection would enhance the remote working experience. 

Remote desktop software market statistics

The COVID-19 pandemic pushed the demand for remote desktop software to the ceiling. The Asian-Pacific region observed the highest need. Look at the statistics below to see how the remote desktop software market varies geographically. 

  • During the COVID-19 pandemic, Asia-Pacific saw a 68% increase in daily virtual private network (VPN) and remote desktop protocol authentications. 
  • Asia-Pacific accounted for 35.9% of the global market in 2022, the largest remote desktop software market region. 


of professionals wanted to implement remote desktops in 2022.

Source: Statista

  • North America’s remote desktop software market was $750 million in 2022.  
  • The global remote desktop software market was $2.83 billion in 2023. It’s projected to grow to $9.27 billion by 2030 with a compound annual growth rate (CAGR) of 18.5%. 

Remote desktop software statistics

Several remote desktop software are active on the market and these stats cover the best ones, especially in the areas of support and ease of use. 

The stats also bring to light which market segments these products cater to. If you’re considering remote desktop software for your product, refer to these data points to make an informed decision.  

This data has been collected from G2’s remote desktop software Winter 2024 Grid® Report. Here, customers are people who have left reviews about the software on G2.

  • TeamViewer Remote, AnyDesk, RemotePC, GoTo Resolve, and Zoho Assist are the top five remote desktop software with G2 scores of 93, 84, 82, 75, and 74. 
  • TeamViewer Remote, a remote desktop software, has 2345 reviews on G2 and the highest G2 score at 93. 
  • 89% of users will likely recommend TeamViewer Remote to others. 
  • For 95% of customers, Remote PC meets their business needs. 
  • 94% of AnyDesk users feel the product is going in the right direction. 
  • 95% of Zoho Assist customers find the product easy to administer. 
  • 96% of Remote PC customers feel it’s easy to do business with the company. 
  • 88% of TeamViewer Remote users feel the company offers quality support.
  • AnyDesk remote desktop software is easy to use, claim 94% of its users.
  • 167 user reviews on G2 mention TeamViewer Remote’s user-friendliness.
  • On average, 88% of remote desktop software offers integrations tailored to client requirements. 
  • Around 90% of Remote PC customers are small businesses. 
  • 61% of Citrix DaaS customers are enterprises. 32% of its customers are in the mid-market segment, and 7% are small businesses. 
  • 41% of TeamViewer Remote’s customers are small businesses, 36% are in the mid-market segment, and 23% are enterprises. 
  • 75% of Zoho Assists users are small businesses. 18% of customers are mid-market, and enterprises come in at 6%. 

When you go remote, the machines follow

Businesses and professionals are turning to this technology for more productivity regardless of location. Remote desktop technology has proven to be a reliable and secure way of accessing resources from afar. Our booming interest in remote desktops shows that this technology will become integral to our lives.

Discover how you can use technology to offer remote support to clients at scale.

remote desktop software Any time, anywhere.

Find the right remote desktop software to seamlessly connect to computers in other locations.

remote desktop software Any time, anywhere.

Find the right remote desktop software to seamlessly connect to computers in other locations.

30 Remote Desktop Statistics that Reveal Key Usage Trends Explore these statistics to understand the state of remote desktops in modern workspaces. Learn more about the leading software on the market.
Sagar Joshi Sagar Joshi is a former content marketing specialist at G2 in India. He is an engineer with a keen interest in data analytics and cybersecurity. He writes about topics related to them. You can find him reading books, learning a new language, or playing pool in his free time.

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