Playable ads have quickly become a favorite amongst users, which encouraged developers to use them more and lead to them bringing in better results to the publishers running the ads.
After proving to be effective, they’ve also got their final seal of approval now that Facebook has finally started supporting them (though it’s still at infancy stages).
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Their increasing popularity raises a question for developers of non-gaming apps - should playable ads be used for non-gaming apps? To us, the unmistakable answer is yes, and we know we’re about to state the glaringly obvious here, but we have a point! Promise!
What is a playable ad?
A playable ad is an interactive advertisement, mostly used to promote mobile games. A playable ad acts as a demo of the game (or product), allowing users to quickly play the game directly in the ad before downloading it.
Any ad unit - a banner, a video or any other type of ad, needs to sell your app (told you it’d be obvious). It does so by conveying its strongest selling points - explaining how it differs from other products, showcasing the advantages and basically giving users your product’s “elevator pitch” - a compelling 30-seconds applies-to-all selling speech - while not as dramatic as sharing a 30 seconds elevator ride with Bill Gates, it’s not a bad idea to treat each ‘meeting’ with your potential users with similar gravity.
To our point, playable ads are, when done correctly, the best possible elevator speech. Not only do they show the advantages of the product, but they also allow users to experience it, and in a sense serve as a pre-qualifying tool, canceling out the prospect or suspect stage. The users who go through the playable ad and carry on to installing the app, already have a concept of what benefits they can get out of it, meaning they are more likely to adopt it for the long term.
Think about buying a physical product - what would sell it better: seeing, touching and trying it out or just hearing about it? You guessed it, it’s the former. Playable ads offer an interactive experience rather than a static, ‘agency-less’ viewing of a video or, even worse, a tiny banner at the bottom of the screen.
If you’re still not convinced, we recommend a semantic change - instead of thinking of these ads as playable ads, think of them as interactive ads. The idea behind these ads is to create interactivity, to engage users and give them a necessary sense of agency over their ads’ ‘screen time’ (choosing to play a game instead of having a video enforced on them).
Best practices for playable ads
We’ve been creating and promoting apps with playable ads for a while now (started in early 2015), and we’ve worked a lot on changing, testing and optimizing them. We’d now like to give you all of our secret cheat codes we’ve discovered along the way. Consider us your friendly neighborhood guinea pigs!
Keep it short & simple
We’ve learned that most gaming playable ads shouldn’t take longer than 45 seconds to complete to drive the best performance. Testing it with playable ads we’ve made, we saw a CTR decrease when the ads ran longer than 45 seconds or shorter than 30 seconds - that midsection got us the best results. If your game or product is too complex for a 45 seconds long ad - think of how you can convey its essence and how you can simplify it when introducing new users to the product.
Keep it clear
The gameplay is new to your users - guide them through the actions they have to take in order to complete the playable. They need to both understand what they’re doing and enjoy it as they play along. A common practice is using a pointer hand and a short descriptive text.
Keep it yours
One of the most important things in a playable ad, and actually in any ad, is to show your uniqueness. You don’t want to be ‘another e-commerce app’. If you can’t incorporate your unique features into the gameplay, think of showcasing it without creating an interactive action.
For example, if you have an e-commerce app and your uniqueness lies within your endless list of products, start the playable by running through all of the possible shopping categories, but end when you allow the users to choose between 3 to browse through, thus showing you have all of these other options, but enable an interaction with only 3, to keep it simple.
Let them win?!
Not so fast! We believe that there isn’t one practice that applies to all apps. So far, we’ve conducted multiple A/B tests with a win/loss ending and saw instances where the loss ending drove better conversion rates, but in most cases wins ‘win’. Taking into consideration how many stages are in the ad’s funnel and the type of game - there could be a loss mid-way and then a big win (for example, in slot social casino or slot machine apps it’s a common practice).
When it’s a product - it depends on how you choose to sell your app. We challenged ourselves with trying to create a playable ad for a made-up app, that offers a bike renting services. As you can see, the opening screen requires the users to choose between their preferred transportation method.
Since the users don’t initially know the product, they may choose public transportation or a car, in those instances, they will ‘lose’ (showing them how they’re standing in a crowded, loud and rocking bus or getting stuck in traffic - in both cases the bicycle will quickly pass by them). If they choose the bicycle, they’ll enjoy their route, pass by the bus and the car, thus ‘winning’ and completing the route in the fastest time.
We’re not the first to choose and show the disadvantages of other services, in order to sell your service, it’s a common practice and works well in this example. Funnily enough, as we were working on this article an Israeli ad, from the public transport company, came out and showed a version of the same idea (the comments about the way they portrayed public transportation were really negative).
Call to action
The end-screen of a playable ad is a whole topic in and of itself, and there are different methods and ideas on how it should look. We think there should be a clear CTA (a button that is visibility outstanding - by color, border, size, etc’.. ), and we recommend using creative copy - it doesn’t have to be ‘Download Now’, when it can be app-specific - ‘Start Saving’ for an investment app, ‘Travel Better’ for a traveling app, or as we showed with our bicycle app - “Start Cycling”.
Look at the numbers (+A\B test)
Since playable ads have different stages in which users may abandon it and lose interest, you should track in-ad events and see if there’s a stage with abnormally high abandonment rates. If there is - take action and change the problematic stage. Since we don’t want to make huge changes off the bat, we use A\B testing - changing one (preferably big) thing and test to see how it affects the results.
In this example, you can see the A/B test we ran for the playable ad we made for ‘Game of Dice’.
We initially started with a very short gameplay flow that only included 2 turns. When we realized the CTR is low compared to other playable ads, we added turns and started A/B testing. Four turns (that took about 45 seconds to play) brought us the best results - which also reaffirms our recommended length.
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Should you use an interactive or playable ad?
We encourage approaching playable and interactive ads with a balanced mix of playfulness and creativity, while not veering off too far from what your product actually does.
Keep in mind that while all of our conclusions were drawn from experience, every product is different and may ‘play’ by different rules, and lastly - as much as we encourage gamifying ads, maybe not all ads were meant to be gamified. If you can’t think of a great way to make it into a playable ad, don’t force it.
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This was a guest post from Persona.ly. Established in 2011, Persona.ly is a mobile ad-tech that helps developers acquire engaged users for their apps using our proprietary technology, providing a full suite of services, from playable and interactive ad creation to data-driven user acquisition.