If you’re a small to mid-sized business selling into big-box retailers or major partners, you already know the pressure: EDI isn’t optional, it’s a requirement.
But choosing the right and best EDI software? That’s where things get complicated. Questions pile up fast: How quickly can I get up and running? Will it integrate with my ERP or accounting software? What will I actually pay once transaction fees are factored in? And can it handle all my trading partners without constant IT support?
And if you pick the wrong one, and you’re stuck with clunky workflows, missed orders, confusing pricing, or costly chargebacks. And too often, EDI tools still feel like they were built for a different era.
As someone who spends a lot of time researching and comparing B2B software, I wanted to make this decision easier. I reviewed today’s most widely used EDI providers, analyzing features, integrations, and real-world user feedback from G2, to find out which platforms actually deliver on fast setup, reliable automation, and long-term flexibility.
Whether you’re just getting started because a major customer requires it or you’re ready to replace an outdated system that’s slowing you down, this guide is designed to help you choose with confidence. You’ll find clear, practical recommendations to help you pick the right solution faster and avoid costly trial and error.
| Software | Best for | Standout feature |
| SPS Commerce Fulfillment EDI | Top-rated EDI for wholesale and retail businesses | Massive trading partner network, strong retail compliance |
| TrueCommerce EDI | Best for mid-sized enterprises and wholesale businesses | Large prebuilt connections, all-in-one commerce platform |
| eZCom Software EDI | Best for an EDI tool with good customer support | Exceptional support, intuitive workflows, strong in retail and apparel |
| Cleo Integration Cloud | Best for logistics companies and complex supply chains | Deep visibility, robust monitoring, flexible integration options |
| Celigo | Best cloud-based EDI solution known for ERP integration and automation | Prebuilt connectors, modern interface, fast onboarding |
*These EDI software are top-rated in their category, according to G2 Grid Reports. All offer custom pricing and a demo on request.
I remember one of the suppliers I spoke with telling me that EDI is really just a way for businesses to share standard documents, like purchase orders, invoices, and shipping notices, electronically instead of relying on email or paper. In their words, “It’s like having a direct line between my system and my customer’s system, so we don’t have to retype everything or worry about details getting lost.”
Now, I know it’s not just about sending files electronically. It’s about using standardized formats and protocols so different computer systems can talk to each other reliably. Most businesses rely on formats like ANSI X12 or EDIFACT to ensure documents like purchase orders and invoices are automatically understood on both ends without manual retyping.
There are also different ways companies set up EDI connections. Some use direct connections between trading partners, while others rely on value-added networks (VANs) or cloud-based services that act as a hub. Each approach has its pros and cons, but the definition struck with me because it sums up what makes EDI valuable: it saves time, cuts down on errors, and helps everyone stay on the same page without endless back-and-forth.
The growing importance is reflected in the market size too. The electronic data interchange (EDI) market is projected to grow from $34.02 billion in 2024 to $74.36 billion by 2031.
I started by exploring the dozens of EDI products listed on G2, where real users share what works and what doesn’t in their day-to-day operations.
I spoke with professionals who manage EDI firsthand to understand the challenges that don’t always show up in reviews, like hidden fees, onboarding delays, and integration headaches that can derail a project.
I also used AI to analyze over 1,000 reviews, looking for common themes around pricing, ease of setup, customer support, and integration with tools like QuickBooks and legacy ERPs. This helped me quickly spot which platforms consistently earned praise and which ones left customers frustrated.
Given that I couldn't try the platforms firsthand, I consulted professionals with hands-on experience of the tool, validating their insights with reviews from G2. The screenshots featured in this article are a mix of visuals taken from G2 vendor pages and publicly available product materials.
While comparing different EDI platforms, I kept coming back to a core set of criteria that consistently separated the best tools from the rest.
Based on this, I have selected the five best EDI software solutions for businesses of all sizes. Now, not every tool listed here meets the same needs or use cases, so consider what matters most to your business, whether that’s ease of use, advanced integrations, or flexibility, before making a decision
The list below contains genuine user reviews from the EDI software category. To be included in this category, a solution must:
*This data was pulled from G2 in 2025. Some reviews may have been edited for clarity.
SPS Commerce Fulfillment EDI is probably one of the most well-established and widely recognized EDI platforms out there, and that reputation definitely shows in how often it came up during my research. A lot of teams described it as the “default” choice if you need something proven and battle-tested, especially in retail, consumer goods, and wholesale.
One of the standout things I learned is that SPS has an enormous network of prebuilt connections with thousands of retailers, grocers, and distributors. So if you’re a supplier who needs to meet a specific retailer’s EDI requirements, say, Walmart, Amazon, or Costco, this platform already has the mappings and specs in place. That can save a ton of onboarding headaches.
SPS also has pre-built integrations with major ERP tools, accounting, and other software like NetSuite, Microsoft Dynamics 365, QuickBooks, Shopify, SAP, and more. Several users mentioned how helpful it is to have standardized templates and workflows that keep purchase orders, invoices, and advance shipping notices flowing without manual intervention.
Another feature I thought was especially valuable is their compliance management. Retailers can be strict about document formats and deadlines. SPS monitors compliance requirements and flags issues proactively so you don’t rack up chargebacks.
One thing I consistently noticed is that the interface is easier to navigate compared to older on-premise solutions, even if there’s still a learning curve with reporting and setup. G2 Data backs this up. It has earned satisfaction ratings above 85% for both ease of use and quality of support. And if you’re not an EDI expert, SPS has a managed services team that basically acts as an extension of your staff. They help configure workflows, handle testing, and resolve issues with trading partners.
On the feature side, the highest-rated aspects were data exchange, EDI standards support, and communication protocols, all scoring around 90% or above. That lines up with what you’d expect from a mature EDI vendor. It handles core functionality reliably and gives you the flexibility to meet different customer requirements.
That said, the reviews also pointed out a few drawbacks. From what I saw, implementation can be slower at times, especially if you have an older ERP that needs custom mapping, and support after implementation can be inconsistent at times. Another pain point that came up was cost. While SPS doesn’t publish flat-rate pricing, several reviews hinted that it’s not the cheapest option, especially for smaller businesses.
That said, 86% of users on G2 still rate it four stars or higher, which suggests that once everything is in place, most teams feel the investment is worth it.
Overall, if you’re in consumer goods, retail, or wholesale and you’re looking for an EDI platform that’s stable, comprehensive, and trusted by many big trading partners, SPS Commerce Fulfillment EDI is hard to ignore.
I’d recommend SPS Commerce Fulfillment EDI for companies that expect to scale their EDI operations significantly or already have established relationships with major retailers.
"The capacity of communicating our orders via EDI with trading partners all over the US. Fulfillment is very user-friendly and easy to navigate. The implementation team has been really proactive with our team and has provided solutions above and beyond our expectations. Being able to send all of our invoices in a single portal is very productive. Customer service is quick to respond when any questions are submitted."
- SPS Commerce Fulfillment EDI Review, Mario S.
"SPS Commerce EDI is expensive for small businesses. Even with the sliding scale, this cost is difficult for small businesses that are forced by large companies to use this service. It would be fantastic if SPS allowed for free trial periods with new customers. For example, we have to add a partner for a one-time order—I have to add the customer and pay for the service with no guarantee of a repeat order. That's hard for us small guys."
- SPS Commerce Fulfillment EDI Review, Kirsten S.
If you’re looking for an established EDI platform that’s often seen as a strong alternative to SPS Commerce, I'd say TrueCommerce is definitely worth a look. It has built a reputation for being reliable and surprisingly user-friendly, especially for wholesale, consumer goods, and retail businesses.
Just like some of the other big names like SPS, TrueCommerce offers robust integration with your ERP, accounting, and warehouse systems. So, whether you run NetSuite, SAP, QuickBooks, or nearly any other platform, you can sync EDI data straight into your core workflows. That alone makes it much easier to avoid manual data entry and reduce errors.
One thing that stood out to me in the G2 Data is just how well it scores on meeting customer requirements; 93% of users said it meets their needs, which is one of the highest ratings among the platforms I looked at. Ease of use also gets a lot of praise, with 89% of users rating it positively, right above the category average.
Reviewers often mentioned that the interface feels clean and intuitive, and several said it helped them cut down on manual order entries. Another noteworthy feature I saw was built-in process controls to avoid any errors in the documents to be sent to partners.
Again, like SPS, TrueCommerce has a huge library of 1,80,000+ pre-configured trading partner maps with retailers, distributors, and marketplaces like Amazon, Walmart, and Target. For companies that don’t want to spend weeks building custom integrations for each partner, this can be a major time-saver.
But what I found interesting was that, unlike providers that focus solely on EDI document exchange, TrueCommerce positions itself as a one-stop commerce hub. It bundles EDI with tools for product information management, B2B eCommerce storefronts, inventory visibility, and fulfillment. So if you want to centralize everything from order capture to shipping, this platform is designed to keep your data consistent across every channel.
That said, there are a few things to be aware of. Based on the reviews I came across, getting everything up and running with TrueCommerce can take more time than some teams anticipate, particularly if you have a lot of custom configurations or need to connect with multiple trading partners.
Honestly, that’s pretty common across most EDI platforms, so it wasn’t surprising to see it mentioned here too. On the upside, quite a few users said that once everything is set up, the platform runs smoothly and helps them cut down on manual work.
Support came up a few times as an area with mixed experiences. Some people said the team was helpful and responsive, while others felt it could take longer than they’d like to get clear answers or move a project forward.
But on the whole, most users seem pretty happy with the experience overall as reflected by its average star rating of 4.4 on G2. In fact, 92% of reviewers rated it four stars or higher, which says a lot about how well the platform delivers in the long run.
I’d recommend TrueCommerce EDI to mid-sized and enterprise companies that want a comprehensive platform to manage both EDI and broader commerce operations.
"TrueCommerce makes it easy to send ASNs and import orders. The connection to NetSuite is great and the integration activity makes it easy to see what errors you may get. The scheduler is another nice feature to auto send certain things."
- TrueCommerce EDI Review, Nick T.
"Siloed business processes at TC make every interaction that requires more than 1 TC resource slow and feel even slower. Response time when issues go to development is painfully slow."
- TrueCommerce EDI Review, Todd M.
If you’re trying to choose between SPS Commerce and TrueCommerce, you’re definitely not alone. These are two of the biggest names in EDI.
On G2, both get solid marks from users across the board. TrueCommerce scores a little higher for meeting requirements and ease of administration, while SPS stands out a bit more for information tracking and overall scaling.
It’s also worth noting who’s using each platform. SPS Commerce shows up most often in reviews from consumer goods, retail, and wholesale companies. TrueCommerce has a similar footprint but also gets plenty of feedback from manufacturing and distribution teams.
To dig deeper, see side-by-side ratings, and read firsthand experiences from real users, you can explore G2’s detailed comparison page on TrueCommerce EDI vs. SPS Commerce Fulfillment EDI.
eZCom Software EDI has built an impressively loyal following, especially among companies in wholesale, consumer goods, and even apparel and cosmetics, and for a good reason, from what I could see.
Lingo, eZCom's EDI, definitely covers all the bases you’d expect from a standard EDI platform.
It’s built to comply with global standards like X12 and EDIFACT, has prebuilt retailer mapping so you can connect to big customers without starting from scratch, supports batch processing to handle large volumes of documents in a few clicks, and offers built-in validation checks to help prevent chargebacks.
It integrates smoothly with ERPs (NetSuite, QuickBooks, SAP), warehouse management systems, 3PL systems, marketplaces, and carriers (FedEx, UPS). Features like ASN/invoice automation and label creation significantly reduce manual effort. So if you need the core EDI capabilities, it checks all those boxes.
But what really stood out to me reading through the reviews is just how often people talk about the customer support. eZCom users consistently mention how approachable and responsive the team is, and how much of a difference that makes when you’re new to EDI or you’re running into a time-sensitive issue.
That’s reflected in the G2 numbers too: 99% of reviewers rated the quality of support highly, which is the strongest score I’ve seen in this category across any of the tools I looked at.
Beyond the support, eZCom also gets praise for being genuinely easy to use. On G2, 90% of reviewers gave it a thumbs up for ease of use, and 93% rated ease of setup positively, which is well above average.
If there’s one thing to be aware of, it’s that a few users felt the user interface could be a bit cleaner or more modern, and there were occasional mentions that learning all the nuances of EDI workflows still takes time, especially if you’re coming from spreadsheets. But overall, these were pretty minor complaints in the context of such consistently high satisfaction scores.
With an average G2 rating of 4.7 and 95% of users giving it four stars or more, it’s obvious that the majority of customers trust eZCom to handle their EDI needs reliably.
I’d say eZCom is a great option if you want something that feels approachable but still robust enough to handle higher document volumes and retail compliance requirements. It’s especially well-suited to smaller and mid-sized companies that don’t have big IT teams but still need a reliable way to connect with major trading partners.
"eZCom Software EDI has the best blend of drag-and-drop ease and advanced analytics features. A non-technical person with clean data can build a dashboard without much experience. An experienced analyst with a good understanding of design and SQL can create apps that no similar tool can compete with."
- eZCom Software EDI Review, Austin J.
"The interface has a dated appearance and could use some updating."
- eZCom Software EDI Review, Eric F.
On average, teams using EDI software see their investment pay off in just 13 months.
If you’re curious about how long implementation takes, what real users say about pricing, and which features actually deliver the most value, you can dig into the full G2 Grid Data for a closer look.
Cleo Integration Cloud is one of those EDI platforms that popped up a lot when I was talking to companies in logistics, supply chain, and transportation. In fact, transportation and trucking are the top industries represented among its reviewers on G2, which says a lot about where Cleo really shines.
Something that immediately caught my attention was how Cleo isn’t just an EDI provider. It positions itself as a complete integration platform designed to handle EDI, APIs, file transfers, and even hybrid workflows all in one place.
If you’re working with partners who prefer different ways to connect, Cleo gives you a way to manage everything under one roof. This versatility to integrate a mix of systems, whether that’s ERPs, cloud applications, or your trading partners’ platforms, is one of its biggest strengths.
And like SPS, TrueCommerce, and eZCom, it has all the fundamental capabilities you’d look for in any established EDI platform. There’s support for widely used standards like X12 and EDIFACT. It includes tools to handle high volumes of transactions efficiently and built-in validation to catch compliance issues before documents are sent.
That tracks with G2 Data, too. Cleo gets especially high marks for data exchange, data mapping, and EDI standards, all scoring 93% or higher in satisfaction rating, which lines up with what users said about being able to move large volumes of data reliably.
Another thing I found interesting about Cleo is how it gives you more visibility and control over your data flows compared to traditional EDI-only tools. You can see what they call end-to-end integration visibility, where every transaction, document, and workflow shows up in a single dashboard.
That said, while going through G2 feedback, I saw that users from non-automated environments often needed time to get comfortable with the EDI workflows.The platform packs in a lot of capabilities, and sometimes that means it takes extra time to get comfortable with everything.
I also came across comments that getting Cleo integrated with some systems can sometimes take longer than expected. That said, once everything is in place, most teams seem to feel it’s worth the effort. In fact, rated 4.4 on G2, and with 91% of users giving it four stars or above, Cleo shows it can deliver strong value once you’re fully set up.
Overall, I’d recommend Cleo Integration Cloud if you’re in transportation, logistics, or any business that has to keep a lot of moving parts in sync across trading partners, warehouses, and carriers. It's one of the best EDI apps for logistics companies.
"At our company, we use Cleo every day in our day-to-day operations. We have had them assist us with setting up EDI connections with several companies, making it very easy to integrate into our logistics environment. Their service allows us to use a variety of EDI files as needed, the possibility to manage/create our own connections in-house, and saves us a lot of money from other solutions. When we need to contact customer support, we normally get a response back within the first couple of hours of an issue."
- Cleo Integration Cloud Review, Alexander B.
"Cost is a bit high. Integration took a bit longer than expected, and sometimes when there are issues, it takes longer to resolve."
- Cleo Integration Cloud Review, Vince R.
Celigo is a little different from the more traditional EDI players like SPS or TrueCommerce. It started out as an integration platform (iPaaS) first, and you can feel that DNA all through the product. What jumped out to me right away is how much attention Celigo has put into making integrations feel accessible, even if you don’t have a big technical team.
One of the aspects I found most impressive is the wide library of prebuilt integrations. Celigo provides what it calls Integration Apps, which are packaged, fully managed integrations for commonly used combinations such as NetSuite with Shopify, Salesforce, or Amazon. These apps are preconfigured to handle standard use cases and reduce setup time considerably.
Beyond that, Celigo has a marketplace where you can find templates and preconfigured flows for automating processes like order-to-cash and procure-to-pay.
If you need more flexibility, you can use their flow builder, which is a visual, drag-and-drop tool for creating custom integrations. You can map fields between systems, define transformation logic, and add business rules without writing code, although more advanced scenarios might still require scripting.
I also found that Celigo supports both real-time and batch integrations, which gives teams flexibility depending on how quickly data needs to flow between systems.
It includes helpful error management tools like real-time messages and logs, making it easier to monitor integrations and address failed records. However, some G2 reviewers note that error messages can be vague or hard to interpret, which may slow down troubleshooting in more complex workflows. On the upside, Celigo’s responsive support team is praised for helping users resolve issues efficiently.
Pricing also came up as something to consider. It can get a little expensive once you start adding advanced features and extra connections. Still, most users felt those drawbacks were a fair trade for the faster implementation and the flexibility the platform brings to growing teams.
On G2, Celigo earned a 4.6 average rating. Consumer goods, retail, and apparel companies show up often in reviews, and many teams said Celigo helped them finally get away from manual EDI processes without needing a huge IT department.
With standout scores for communication protocols (97%), data mapping (96%), and third-party integration (95%), it’s clear the platform excels when you need reliable, flexible connections to keep everything in sync.
On the whole, I’d recommend Celigo if you’re a fast-growing business that wants a cloud-first EDI and integration solution without all the complexity of old-school systems.
"We've been using Celigo for several years now, and it's been a game-changer for our integration needs. The platform is intuitive and flexible, making it easy to connect our clients' ERP, CRM, and eCommerce systems without needing heavy IT involvement. What truly sets Celigo apart is their outstanding customer support—responsive, knowledgeable, and always willing to go the extra mile to help us resolve any issues quickly.
Thanks to Celigo, we've automated key workflows, reduced manual errors, and saved countless hours across departments. I highly recommend it to any business looking to streamline operations and scale efficiently."
- Celigo Review, Audrey W.
"There are some minor error-handling issues we are facing. Some of the error messages don't have the proper details, which causes our users to spend more time investigating and fixing them. Mostly on Shopify refunds. And also, Celigo does not support Kit refunds."
- Celigo Review, Bindu J.
Now, there are a few more options, as mentioned below, that didn't make it to this list but are still worth considering, in my opinion:
Got more questions? G2 has the answers!
Implementation times vary by provider, but on average, most EDI software solutions take 2 to 4 months to go fully live.
Based on G2 data, eZCom Software has one of the fastest implementations at around 2.0 months, followed by Celigo at 2.5 months and SPS Commerce Fulfillment at 3.1 months. TrueCommerce and Cleo average slightly longer at 3.4 and 4.0 months, respectively. Timelines can depend on whether you're using in-house teams or vendor services, the complexity of your integrations, and your internal readiness.
Pricing usually includes a combination of subscription fees, setup charges, and sometimes per-transaction costs. Most vendors don’t publish flat rates because costs depend on how many documents you exchange, how many trading partners you have, and which features you need. It’s common to see quotes ranging from a few hundred to several thousand dollars per month for mid-sized companies.
Platforms like Celigo, Celo, TrueCommerce, and Boomi are often recommended if seamless ERP integration is a priority.
SPS Commerce and TrueCommerce both have large libraries of prebuilt retailer connections, which can save you significant time if you work with many big-box customers. Orderful is also gaining traction for faster onboarding using modern APIs.
According to G2 user adoption data, most teams see a positive ROI in about 13 months once the system is live and running smoothly.
Cleo Integration Cloud is a top pick for logistics, supply chain, and transportation firms. It combines EDI with API capabilities, supports hybrid workflows, and gives you end-to-end data visibility for better tracking, partner onboarding, and issue resolution.
Yes, tools like Celigo and eZCom are designed for faster setup and don’t require as much IT overhead as older on-premise solutions.
According to G2 data, Cleo Integration Cloud, TrueCommerce, Orderful, Boomi, and SPS Commerce are widely regarded as top EDI platforms for mid-sized businesses. These platforms offer robust EDI capabilities, seamless API integration, real-time visibility, and the scalability needed for growing operations.
SPS Commerce Fulfillment, TrueCommerce, and eZCom Software EDI are all highly rated by retailers, wholesalers, and consumer goods companies. SPS offers deep compliance support and a massive retail partner network, while eZCom earns praise for ease of use and exceptional customer service.
The best EDI system for integration depends on your existing software stack, especially your ERP, CRM, or accounting tools. Platforms like Cleo Integration Cloud, TrueCommerce, Celigo, and Boomi are known for offering prebuilt connectors and flexible APIs that make integration easier with popular systems like NetSuite, SAP, Microsoft Dynamics, and QuickBooks.
Before choosing, check if the EDI provider supports your specific tools out of the box or offers custom integration options. Also consider ease of use, onboarding support, and real-time data sync features to ensure a smooth fit with your current workflows.
According to G2 data, eZCom Software EDI leads the pack with 99% of reviewers rating their support as excellent. If responsive, approachable support is critical for your team, especially during onboarding, eZCom is a reliable choice.
Top cloud-based EDI solutions include Celigo, Cleo Integration Cloud, TrueCommerce, Orderful, and SPS Commerce Fulfillment. Each offers scalable, integration-friendly platforms with real-time visibility and API support, making them ideal choices depending on your industry, trading volume, and software ecosystem.
TrueCommerce is often favored by manufacturing and distribution teams for its built-in process automation, trading partner libraries, and scalable infrastructure. Boomi and Oderfulare are also worth considering if you need deeper integration with shop floor or warehouse systems.
Based on G2 data, SPS Commerce Fulfillment, TrueCommerce, and eZCom are top EDI solutions for small businesses. SPS offers strong retailer connectivity and a broad trading network, TrueCommerce combines ease of use with great ERP integrations, and eZCom stands out for its excellent customer support, making all three solid, scalable choices for growing companies.
If there's one takeaway I want to share with you, it is that your EDI platform can quietly become the invisible backbone of your business, or the bottleneck you’re always fighting. The difference usually isn’t just the feature checklist. It’s whether the provider treats you like another account number or as a partner who needs help translating all that complexity into something you can actually manage.
I was surprised by how many teams credited their success to responsive support, clear documentation, and integrations that didn’t break every time their ERP updated.
So if you’re weighing your options, I’d look closely at how each vendor handles the boring stuff, like mapping tweaks, onboarding new partners, and troubleshooting at 4 p.m. on a Friday, because that’s where the real test of “best” actually shows up.
Curious about other ways to connect your systems and automate workflows beyond EDI? You can explore more options in G2’s data integration tools category to see how these platforms stack up alongside other integration solutions.
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