Nice to meet you.

Enter your email to receive our weekly G2 Tea newsletter with the hottest marketing news, trends, and expert opinions.

9 Best Backup Software I Evaluated and What You Should Know

January 20, 2025

best backup software

Today, everything from family photos to essential work documents lives on our devices, and having a reliable backup plan is a no-brainer.

I’ve learned how devastating it can be to lose precious files, whether due to a sudden hard drive failure, a sneaky malware attack, or that dreaded accidental delete button. With the constant threats of cyber attacks, hardware breakdowns, and those all-too-familiar unintentional file deletions, choosing the best backup software is essential. That’s why I took it upon myself to dive deep into the world of backup software to find out what works, what doesn’t, and what’s truly worth your time and money.

But let’s be honest: sorting through backup software options can feel like wading through a maze—confusing interfaces, surprise limitations, and pricing that doesn’t always match the value. Instead of guessing what works, I turned to real user reviews to find out which tools actually deliver. I focused on three key areas: how easy they are to use, how fast they back up your data, and whether the features justify the price. Along the way, patterns started to emerge. Users love automatic cloud backups and intuitive setup flows. But they’re quick to call out sluggish speeds, clunky navigation, or systems that demand too much manual effort.

In this article, I’ll walk you through the best backup software solutions—evaluated through a mix of user feedback, feature analysis, and price-to-value insights. Whether you’re just looking to protect your personal files or searching for an enterprise-grade solution, this guide will help you understand which tool fits your needs, and why it's worth considering.

9 best backup software for 2025: My top picks

Backup software is often described as a critical safeguard for protecting data. Whether it’s individual files, entire folders, or full system images, these tools are designed to ensure users have reliable copies ready in case of hardware failure, cyberattacks, or accidental deletions.

The most effective solutions, based on user reviews, combine two core features: compression to minimize storage use and encryption to keep sensitive data secure. Together, these capabilities help balance performance with peace of mind.

How did we find and evaluate the best backup software?

I collaborated with IT professionals and everyday users, diving into how backup software performs in real-world situations: what it excels at, where it falls short, and whether it’s worth the investment. Using artificial intelligence, I analyzed hundreds of product reviews on G2 to uncover users’ needs, frustrations, and must-have features. G2’s Grid Reports helped me compare these tools' usability, features, and overall value. After extensive research, I’ve compiled this detailed list of the best backup software. The screenshots in this article are a mix of those obtained from a vendor's G2 page and publicly available material.

I appreciate how modern backup software makes life easier with incremental backups, which only save the changes since the last backup, and versioning, so you can restore older files if needed. The cloud integration is another great feature that allows users to store backups offsite for added safety. And with automated scheduling, you never have to worry about forgetting to back up your data—it’s always taken care of. It’s one of those things you set up once, and then you wonder how you ever managed without it.

My take on what defines the best backup software

I considered the following factors when evaluating the best backup software solutions.

  • Backup types and frequency: Flexibility with backup types is essential. The best solutions support full, incremental, and differential backups. Full backups create complete copies of all data but are time-consuming and storage-heavy. Incremental backups capture only changes since the last backup, while differential backups save all changes since the last full backup. This variety allows teams to tailor a backup strategy to match available resources and recovery needs.
  • Data compression and deduplication: Storage efficiency plays a key role in any backup solution. Strong compression reduces file sizes without compromising quality, which speeds up backup processes and conserves space. Deduplication further enhances efficiency by eliminating redundant data—ensuring identical files aren’t saved multiple times across backup sets. 
  • Encryption and security: Security is non-negotiable in any backup strategy. Leading software solutions rely on robust encryption standards like AES-256 to protect data from unauthorized access. Some tools go further by encrypting data before it ever leaves the device. Compliance with industry standards such as GDPR, HIPAA, or SOC 2 also adds an important layer of reassurance around data protection protocols.
  • Recovery point objective (RPO) and recovery time objective (RTO): Minimizing data loss and downtime is a top priority. Solutions that offer frequent—or even continuous—backups help reduce the Recovery Point Objective (RPO). Similarly, features like instant recovery or fast system restores directly impact the Recovery Time Objective (RTO). For mission-critical environments, tools that support near-zero RPO and rapid recovery are indispensable.
  • Scalability and performance: Backup demands don’t stay static. As data volumes grow, so should the performance of the software. Scalable tools handle large files, concurrent backups, and heavy workloads without bogging down. Some platforms even offer optimized backup windows to ensure operations remain unaffected during peak business hours.
  • Compatibility and integrations: Compatibility across environments is key. Top-tier backup software supports a wide range of operating systems, databases, cloud providers, and virtual environments. Seamless integration with existing infrastructure not only saves time but also ensures backup workflows run smoothly across hybrid setups.
  • Restore capabilities: Backing up data is only part of the equation—the restore process must be equally strong. Ideal solutions offer multiple recovery options, including restoring individual files, entire folders, or complete systems. Bare-metal recovery is particularly valuable for hardware replacements, while instant virtual machines recovery minimizes disruption by getting systems back online in seconds.

Over the past few weeks, I evaluated more than 25 backup software solutions to see how they stack up against the criteria that matter most. I focused on the types of backups they offer, how well they handle compression and encryption, whether they scale effectively, and how they meet RPO and RTO targets. I also examined how easily they integrate with different systems, how smooth the automation and restore workflows are, and whether the interfaces feel intuitive. Support responsiveness was another factor I paid close attention to, because a tool’s value really shows when something goes wrong.

To be included in the best backup software category, a product must:

  • Create copies of business data and keep them secure
  • Restore backup data onto devices if and when necessary

*This data was pulled from G2 in 2025. Some reviews may have been edited for clarity.  

1. Acronis Cyber Protect Cloud

Acronis Cyber Protect Cloud handles backup, disaster recovery, and cybersecurity all in one place.

According to G2 users, the setup is typically smooth, even for teams expecting a complex configuration process. The interface is frequently described as clean and user-friendly, though several reviewers note that navigating all the features comes with a learning curve. It’s built to support over 20 platforms, including Microsoft SQL clusters, Oracle DB, and SAP HANA, which makes it a strong contender for teams managing a wide range of IT systems.

Real-time ransomware protection is one of the most celebrated features. Users consistently highlight the AI-based detection for its ability to proactively identify and block threats. Beyond that, Acronis combines multiple security layers, anti-malware, antivirus, and URL filtering, to help protect endpoints against malicious websites and unsafe downloads.

Another area that gets a lot of positive attention is its continuous data protection. G2 reviewers appreciate how it captures file changes in real-time, minimizing data loss even during unexpected incidents. Backup workflows are praised for being flexible, with many users calling out the ease of storing data either in the Acronis cloud or on-premises. Restoration is described as fast and flexible, with options to recover full systems or drill down to specific files—no frustrating compatibility issues or manual file hunting required.

Acronis Cyber Protect Cloud
Users also like how Acronis Cyber Protect Cloud offers a single dashboard to help them control it all: backups, antivirus, endpoint monitoring, and even patch management. It’s super convenient, especially when managing multiple devices. There’s also a handy feature for generating detailed reports, which simplifies auditing and troubleshooting.

That said, there are definitely a few areas where Acronis Cyber Protect Cloud draws criticism. One of the most common complaints in G2 reviews is how long the first full backup can take—especially when dealing with terabytes of data. While incremental backups tend to run faster, the initial process can be time-consuming and frustrating for teams managing large volumes.

Performance dips during backup jobs or antivirus scans are another recurring issue, particularly on older systems or under heavy CPU load. Users have pointed out that these processes can strain machines that aren’t built for high workloads, which may impact productivity during scans.

Agent management is also flagged as an area that could use refinement. Several users mention that agent updates don’t always apply automatically, leading to manual intervention. While the built-in patch management tool is appreciated, many feel it lacks the polish of dedicated patching platforms—often requiring extra configuration to get things running smoothly.

Documentation and support quality come up frequently in reviews. The platform’s extensive feature set creates a steep learning curve, but many users feel the available guides fall short of helping them navigate it. Delays in customer support responses only add to the frustration when teams run into roadblocks.

Integration with third-party systems can be hit-or-miss. G2 reviewers working in mixed-tech environments mention occasional difficulties with tools like Oracle and SAP, and note that mobile device support is notably limited—something to consider if your team uses BYOD or mobile endpoints.

Even the interface, which gets a lot of praise for its power, can feel overwhelming in more complex use cases. Managing multiple tenants or navigating dense menus has been described as tedious. A few reviewers also shared concerns about slow restore speeds when recovering large datasets from the cloud, with some even reporting timeouts during critical recovery attempts.

What I like about Acronis Cyber Protect Cloud:

  • Acronis combines backup, disaster recovery, and cybersecurity in one platform. It's all there, from ransomware protection to malware defence and real-time alerts.
  • The dashboard is frequently mentioned as a time-saver. Reviewers say they can control backups, monitor endpoints, manage patches, and handle security alerts from one place.

What G2 users like about Acronis Cyber Protect Cloud:

“Acronis Cyber Protect Cloud provides an exceptional blend of data protection and cybersecurity in a single platform. Its seamless backup, disaster recovery, and AI-based anti-malware integration protect our business data. The centralized management console is incredibly intuitive, making it easy to deploy, monitor, and manage all our clients' data protection needs. The flexible licensing model and robust support for virtual, physical, or cloud environments make it a highly versatile solution for any business.”

- Acronis Cyber Protect Cloud Review, Tran Le D.
What I dislike about Acronis Cyber Protect Cloud:
  • G2 reviewers often describe the first full backup as painfully slow, especially when working with large datasets. While incremental backups are reported to be much faster, that initial backup is frequently called out as a major time sink.
  • Pricing is another challenge that comes up in reviews. Users mention that with so many modules and options, it’s difficult to calculate exact costs. For smaller organizations, the platform can feel expensive.
What G2 users dislike about Acronis Cyber Protect Cloud:

“Access control of Acronis Cyber Protect Cloud is not well explained in the technical documents & it is very complex. Customer support is quick but does not provide the exact solution for the issue they only provide the doc link for reference.”

- Acronis Cyber Protect Cloud Review, Rohan P.

Preparing for patch management? Discover why patch management is crucial and how it benefits you by fixing bugs, resolving errors, and addressing vulnerabilities through updates that add or modify code in existing software.

2. NinjaOne

If you’ve ever wrestled with backup solutions, you know the struggle: confusing setups, slow restores, or worse, gaps in functionality that leave you scrambling when something goes wrong. That’s why I explored NinjaOne’s backup solution.

One of the first things G2 reviewers point out about NinjaOne is how everything comes together in a single pane of glass. The backup solution isn’t treated as an afterthought—it’s integrated directly into the broader remote monitoring and management platform. According to user feedback, backups, endpoint monitoring, patching, and even ticket creation can all be managed without leaving the dashboard.

NinjaOne supports both file/folder and full image-level backups. Reviewers like the flexibility to protect individual files and entire systems, depending on their needs. Many also call out how easy it is to manage cloud-based backups. The built-in NinjaOne agent handles everything—no need for extra software or add-ons.

Automation is another area that gets strong praise. Users frequently mention the built-in scripting support for PowerShell, Bash, and other languages. This lets teams create custom workflows for recurring tasks, such as automatically backing up specific directories on a schedule while excluding non-essential files to save storage. For many, it feels like having a backup assistant that runs behind the scenes.

ninjaone
Proactive alerting is something G2 users consistently highlight. When a backup fails, storage nears capacity, or an endpoint goes offline, notifications are triggered right away. This early visibility helps teams catch issues before they escalate. Reviewers also appreciate being able to track all backup statuses from a single dashboard, which makes it easier to identify patterns like recurring failures on specific devices.

That said, NinjaOne’s Linux support is often called out as a weak spot. While reviews mention solid performance in Windows environments and decent macOS coverage, Linux is described as underdeveloped—posing a limitation for teams that rely heavily on Linux servers.

Database-level backups are another gap. Users looking for SQL or Exchange-specific backup capabilities note that NinjaOne doesn’t yet offer the depth provided by tools like Veeam or Acronis. This can be a dealbreaker for organizations with complex enterprise systems.

Virtual machine backups are supported, but reviews suggest that restore speeds for large, data-heavy servers, particularly on VMware ESXi and Hyper-V, can be slow. This is a concern for teams that need faster recovery options.

Reporting features also receive mixed feedback. While users can generate standard backup reports, the customization options are limited. For those needing deeper analytics or tailored reports for stakeholders, the tool can fall short.

What I like about NinjaOne:

  • Users love how NinjaOne’s backup solution integrates with their broader platform. Whether monitoring, patching, or ticketing, everything’s in one place.
  • The real-time notifications are a game-changer. If a backup fails or a device goes offline, users get an instant alert, which allows them to act quickly before things get out of hand.

What G2 users like about NinjaOne:

“After years of dealing with the challenges posed by Kaseya, NinjaOne has been a game-changer for our operations. Billing? Straightforward. Support? Responsive. Site speed and overall functionality? Seamless. Reflecting on the countless hours lost troubleshooting with Datto and Kaseya, I can’t help but appreciate the simplicity and efficiency NinjaOne brings to the table. Its network scanning tools effortlessly locate endpoints, adopt them, install agents, and streamline workflows—allowing me to focus on my work without frustration. The intuitive MFA process further enhances the experience, eliminating the need for repeated support requests.

Patch management and backup solutions with NinjaOne are equally impressive. The platform's hybrid backup options, supporting cloud and local environments, enabled us to consolidate multiple backup utilities into a cohesive system. Managing these critical tasks has never been easier or more efficient.”

- NinjaOne Review, Greg M.
What I dislike about NinjaOne:
  • NinjaOne works great for Windows, but its lack of support for Linux systems limits its usefulness in more diverse IT environments.
  • The cost can escalate quickly, especially when managing backups for many devices or requiring significant cloud storage, making it less budget-friendly for bigger setups.
What G2 users dislike about NinjaOne:

“When deployed to an AVD, it installs everything as a server product instead of a desktop product. While it is true that most virtual desktop systems run on a server base, the client/desktop portion for the end-user is running as a Windows Pro computer, and we require the Ninja agent, update agent, and add-on software (such as TeamViewer) to behave as such.

So far, we have not had that required client experience, and Ninja does not have a solution, despite acknowledging our findings. AVD is very common now, so having it not recognize and connect properly as a desktop rather than a server is slightly problematic. For standalone computers, it is great.”

- NinjaOne Review, Glen P.

3. Druva Data Security Cloud

If you're looking for a backup solution that simplifies data protection, Druva Data Security Cloud is worth considering. Having read all the reviews, I can share some insights into its features and performance.

I came across a lot of reviews highlighting Druva’s fully managed, 100% SaaS platform—especially for its ability to deliver air-gapped and immutable backups across cloud, on-premises, and edge environments. G2 users consistently note that this setup helps ensure data is secure and recoverable from a variety of threats.

Several reviewers mention the centralized dashboard as a key strength. It allows teams to manage data protection policies and activities across all workloads, including SaaS platforms like Microsoft 365, Salesforce, and Google Workspace, as well as endpoints and hybrid environments. From what I’ve seen in user feedback, this unified control makes a real difference for larger organizations juggling multiple systems.

Druva’s cloud-native architecture also gets a lot of positive attention. Users working with high data volumes often mention how well the platform handles scale, thanks to its microservices-based design that distributes backup and recovery workloads efficiently across regions.

Another thing I noticed is how often reviewers bring up Druva’s zero-trust security model. Data is protected at every layer, with features like envelope encryption that restrict access to authorized users. The platform’s compliance with standards like SOC2, PCI DSS, and FedRAMP is frequently mentioned as a plus for industries with strict regulatory requirements.

I also found several users highlighting the AI-driven Unusual Data Activity (UDA) detection and built-in threat-hunting capabilities. According to reviews, these features support early threat identification and improve the platform’s overall cyber resilience and recovery speed. 

Druva Data Security Cloud

While many G2 users say Druva handles regular backups efficiently, I came across several reviews noting that backing up large datasets can affect system performance. During these operations, teams reported slower speeds and occasional lag in other processes.

The management console often gets described as feature-rich, but also overwhelming. I found feedback from users who felt that the abundance of options makes the interface less intuitive—especially for those who are new to the platform. A more streamlined layout seems to be a common wishlist item.

Druva’s pricing is generally seen as competitive, but there are some tradeoffs. Reviewers working with high storage volumes mention that costs can climb quickly. I noticed a few users saying they had to carefully assess their data requirements to determine if the consumption-based pricing model would stay within budget.

When it comes to integrations, I’ve seen mixed feedback. Some users mention needing additional support to get third-party tools working smoothly with the platform. Based on those reviews, checking compatibility with your existing systems ahead of time could save some setup frustration.

What I like about Druva Data Security Cloud:

  • G2 reviewers often mention that setting up and managing backups in Druva is straightforward. The centralized dashboard is frequently called out for making it easy to manage everything in one place.
  • I’ve seen a lot of users highlight the platform’s encryption and zero-trust model. Knowing that even Druva’s own team can’t access data without authorization gives many users added peace of mind.

What G2 users like about Druva Data Security Cloud:

“This backup software is great and easy to use. There are plenty of options for backing up as well. VMWare, Hyper-V, File Servers, MS-SQL, NAS, Oracle, SAP HANA, and Nutanix AHV. The many options are quite easy to set up, and the support and onboarding teams are unmatched.

Another great thing I like about Druva is the ability to restore into a sandbox environment supplied by Druva to test and ensure that the restore will work as I need it to before restoring into my actual environment.”

- Druva Data Security Cloud Review, Travis D.
What I dislike about Druva Data Security Cloud:
  • Backing up large data sets can slow down the system, especially during the initial backups, which is frustrating when users try to multitask.
  • While the dashboard is functional, it can sometimes be a bit overwhelming and unintuitive. 
What G2 users dislike about Druva Data Security Cloud:

“The cost can get out of hand if you misconfigure your policies to keep copies of backups you may not need. Understanding how storage consumption can be monitored and how that can translate to your costs is essential.”

- Druva Data Security Cloud Review, Rob I.

Want to prevent data loss due to illegal access? Learn the common data security threats and best practices to avoid becoming the next headline. 

4. IDrive Online Backup and Object Storage e2

After diving deeper into IDrive Online Backup and Object Storage e2, I’ve gathered some insights that might help you decide if it’s the right fit for your needs.

One thing I noticed in G2 reviews is how often users mention IDrive e2’s S3 compatibility. This makes it easy to integrate with third-party tools like Cyberduck, MSP360, and Duplicati. Several reviewers said this compatibility helped them fit IDrive into their existing workflows without any major issues.

I also came across strong feedback around IDrive e2’s data durability. According to users, the platform offers eleven 9s of durability, made possible through triple replication and data redundancy. This setup is seen as a safeguard against hardware failures. Many reviewers also highlight that data is encrypted both in transit and at rest, which adds another layer of confidence in its security.

idrive

A lot of G2 users seem to appreciate IDrive e2’s straightforward pricing model. I’ve seen multiple reviewers mention that there are no hidden ingress or egress fees, which helps simplify budgeting. Being able to upload, access, and download data without surprise costs is a consistent highlight in feedback.

That said, upload speeds for large files come up as a common concern. While the initial backup process is often described as quick, I noticed some reviews pointing out that subsequent uploads, especially of larger files, could be faster. This slowdown can be frustrating for teams needing to back up large datasets quickly.

The mobile app gets mixed feedback. Reviewers like the convenience of accessing and managing backups on the go, but I’ve seen a few mention occasional connectivity issues. When the app struggles to connect, it can be inconvenient, especially when trying to retrieve files in a pinch.

Setting up more complex backup configurations, such as combining local and cloud backups, is another area where some users ran into friction. I noticed a handful of reviews mentioning that the process wasn’t as intuitive as they’d hoped, requiring some extra time and attention to get everything configured properly.

What I like about IDrive Online Backup and Object Storage e2:

  • The 11 nines of data durability and encryption for both transit and storage gives users total confidence that their files are safe, no matter what.
  • G2 reviewers love that it’s S3 compatible, making it easy to use with tools like Cyberduck and Duplicati.

What G2 users like about IDrive Online Backup and Object Storage e2:

“It's easy to interact with its interface and import data from other platforms with a single click. It makes the backup of the server with CLI fast and well-implemented. Its pricing is also good compared to AWS, and has well-integrated object storage options. Its versioning and logs are well detailed, which are helpful in backups and provides good upload speed.”

- IDrive Online Backup and Object Storage e2d Review, Ranjith K.
What I dislike about IDrive Online Backup and Object Storage e2:
  • While the initial backup went smoothly, reviews mentioned that uploading large files later felt slower than hoped.
  • The mobile app can be hit or miss. It’s great when it works, but there have been times when it struggled to connect.
What G2 users dislike about IDrive Online Backup and Object Storage e2:

"It doesn’t offer unlimited storage plan options, and its backup versioning can be inaccurate at times. On Linux, it only supports a command-line interface, which I find quite frustrating."

- IDrive Online Backup and Object Storage e2d Review, Chaitanya D.

5. Veeam Data Platform

After diving deeper into the technical aspects of the Veeam Data Platform and hundreds of user reviews, I can share some detailed insights that might help you better understand its capabilities.

What I’ve seen in G2 reviews is that users really value Veeam’s modular architecture. It’s designed to be scalable and adaptable across different environments. At the center of it all is the Veeam Backup Server—a Windows-based system that coordinates backup, restore, and replication tasks. Reviewers also highlight the role of the Backup Proxy, which pulls data from the source and sends it to the backup repository, offloading much of the processing from the main server.

The Backup Repository is commonly mentioned as the storage layer for backup files, VM copies, and metadata. For larger environments, many users rely on Backup Enterprise Manager, which provides a centralized web interface to manage multiple backup servers more easily. I also came across several mentions of the Standalone Console, which allows remote management of the backup server without having to remote into the actual machine.

In terms of backup methods, G2 reviewers appreciate the flexibility. Depending on your needs, you can choose from forward incremental-forever, forward incremental, or reverse incremental strategies. There are also options for active full and synthetic full backups, giving teams more control over how they manage data protection.

Veeam Data Platform

One feature I’ve seen consistently praised in G2 reviews is Instant VM Recovery. Users like that it allows them to boot a virtual machine directly from a backup file, which helps minimize downtime during outages or failures. There’s also a lot of appreciation for the platform’s granular recovery capabilities. According to reviewers, it’s possible to restore individual items from applications like Microsoft Exchange, SharePoint, Active Directory, SQL Server, and Oracle Databases.

Veeam’s storage-agnostic design is another standout theme. I came across reviews that highlight how easily it integrates with systems like Cisco HyperFlex, EMC VNX, HP 3PAR, Nimble, NetApp, IBM, and Lenovo Storage V Series. This compatibility allows teams to use storage snapshots as a recovery source, which many say improves backup efficiency.

The Scale-Out Backup Repository is frequently mentioned as a way to combine multiple storage devices into a unified backup target. Users like that this simplifies storage management. Built-in features like data deduplication and compression help reduce file sizes and data traffic. I also found reviewers pointing out the WAN acceleration feature, which reduces the bandwidth required for transferring backups and replicas over wide-area networks—something that’s particularly useful for distributed teams.

That said, pricing comes up as a concern for teams scaling up. Many reviewers describe the licensing as a significant investment. While most feel it’s worth the features you get, it’s something they suggest weighing carefully if you’re working with a tight budget.

For larger deployments, the Scale-Out Backup Repository has a limitation that caught my eye in a few reviews: it caps at three nodes unless you upgrade. This seems manageable for smaller environments but can become restrictive as your infrastructure grows.

I also found users noting that Veeam is strongest in VMware environments, but less straightforward outside of that. Configurations for non-VMware setups sometimes require additional effort or workarounds, which adds complexity for teams operating in hybrid or alternative environments.

Finally, licensing can feel overly complicated, especially if you manage clusters or mixed environments. It’s not a deal-breaker but adds an extra layer of management overhead.

What I like about Veeam Data Platform:

  • Users appreciate the Instant VM Recovery, which lets them restore critical systems directly from backups within minutes, minimizing downtime.
  • From backup immutability to granular recovery and seamless storage integrations, Veeam offers everything for robust data protection.

What G2 users like about Veeam Data Platform:

“Veeam Data Platform's instant recovery is an awesome feature if you ever have an issue with a VM; you can restore a backup and migrate it to production if something happens to the production server. Agent backups are also great for targeted backups of specific folders at a higher frequency than full backups. Live migration of VM if you don't have a full sphere license. It's pretty simple to use, and support will help you fix any issues that arise with a job as far as errors go.”

- Veeam Data Platform Review, Phil C.
What I dislike about Veeam Data Platform:
  • Features like the Scale-Out Backup Repository are great but feel restrictive with a cap of three nodes unless users invest in an upgrade.
  • Managing licenses, especially in clustered or mixed environments, can get unnecessarily complicated and add to the workload.
What G2 users dislike about Veeam Data Platform:

“The only small problem is that the licenses can be quite pricey, especially when you have to protect many machines. Besides, the monitoring feature through Veeam One is not free, and therefore, we need two licenses which seems like an extra switch.”

- Veeam Data Platform Review, Emily K.

6. Cove Data Protection

Cove Data Protection makes life easier regarding data backup and recovery solutions.

One thing I noticed in G2 reviews is how often users highlight Cove’s block-level, incremental backups. Instead of backing up the entire system each time, the platform only captures changes—something reviewers say significantly cuts down on bandwidth usage and backup time. It’s especially useful for handling large datasets more efficiently.

Cove’s cloud-first architecture also stands out. Rather than relying on local storage, the platform is built to use the cloud for both backup and recovery. According to feedback, users appreciate being able to run direct-to-cloud backups without managing on-prem hardware. The data is encrypted using AES-256, which multiple reviewers say gives them confidence in its security.

Another feature that comes up frequently is automated recovery testing. I found several users praising how Cove verifies backup integrity and produces detailed reports. For MSPs and IT teams, these reports are often used to demonstrate to clients that their data is safe and fully recoverable. Recovery speed is also mentioned in a lot of reviews—users report being able to restore large volumes of data to bare-metal devices within hours, which makes a big difference during critical outages.

Cove Data Protection

From what I’ve seen in G2 reviews, managing backups through Cove’s centralized portal is a strong point. Users say it allows them to oversee backups for servers, workstations, and Microsoft 365 accounts from one place. The portal includes multi-tenant support, which I’ve found especially appreciated by IT professionals managing several clients. There’s also positive feedback on the ability to customize backup frequency and retention policies, giving teams better control over how long data is stored.

Disaster recovery capabilities are another commonly mentioned strength. Cove supports bare-metal restores and virtualization-ready backups, which reviewers say helps them stay prepared for outages or system failures. I also came across praise for its WAN-optimized data transfer. Users say backups are quick and don’t consume much bandwidth, which is ideal for distributed teams or limited connections.

That said, a few pain points do come up. One of the most frequent complaints is the lack of an offline restore option. In environments with limited internet access, this can be a significant drawback. Some users also mentioned that while Cove has promised export options for Office 365 backups, either locally or to another tenant, those capabilities are still under development.

User management could also be improved. I found several reviews pointing out that predefined roles work well for smaller teams, but fall short when more granular permissions are needed. Restoring SharePoint or OneDrive data to a new location isn’t always seamless, either. Some users said they had to log in as the client to perform certain admin actions, which felt more like a workaround than a proper feature.

What I like about Cove Data Protection:

  • I noticed a lot of G2 reviewers describing the setup process for Cove as surprisingly easy. Many say they were able to get their Office 365 tenant backing up quickly without much configuration. 
  • Restore speed is another area that gets consistent praise. I’ve seen users mention restoring hundreds of gigabytes to bare-metal devices in just a few hours. 

What G2 users like about Cove Data Protection:

“Cove Data Protection is a straightforward backup solution that enables us to implement backup agents easily. We can monitor the backups from a daily backup report. In the event of an issue, we have been able to speak to an experienced engineer to resolve the issue. Restores are a straightforward process and have given us complete faith in this product.”

- Cove Data Protection Review, Kevin S.
What I dislike about Cove Data Protection:
  • One of users' biggest frustrations is the lack of offline restores. You’re completely dependent on an internet connection, which can be problematic in some critical situations.
  • The built-in user roles feel restrictive, especially for larger teams. There needs to be more granular control over permissions to make managing support teams easier.
What G2 users dislike about Cove Data Protection:

“The only problem with the system is the unlimited licensing. If you exceed the number of licenses, you must pay a balancing bill without discounts.”

- Cove Data Protection Review, Lorenzo M.

Want to protect your data from ransomware? Learn how ransomware works and how to protect your network from it. 

7. EaseUS Data Recovery 

EaseUS Data Recovery is incredibly easy to use. The interface is clean and straightforward, making it perfect for someone who’s not a tech guru. You start with two main options: Quick Scan and Deep Scan. The Quick Scan gives you fast results, perfect for recent deletions. The Deep Scan, while slower, can find files from months ago. 

G2 reviewers often highlight that the software supports recovery from a wide range of storage devices, including HDDs, SSDs, USB drives, SD cards, memory cards, and even digital cameras. I came across one review where a user recovered data from a corrupted external hard drive they had nearly written off, which speaks to the tool’s capabilities. It’s also compatible with all major file systems like NTFS, FAT, exFAT, HFS+, and EXT.

Another feature that consistently stands out is support for over 1,000 file types. Whether users are recovering documents, videos, images, audio files, or emails, the software seems to handle it all. I’ve also seen positive feedback about the file preview feature. Several users mention how helpful it is to verify file integrity before starting the recovery process, saving them time and effort.

EaseUS Data Recovery

One feature I’ve seen G2 users frequently mention is the RAW recovery mode. It’s designed to dig deep into damaged storage and recover files even when the system is broken or unreadable. I came across reviews where users successfully recovered data from corrupted SD cards and severely damaged drives using this mode.

BitLocker-encrypted drive recovery is another highlight. Users storing sensitive data have called this a huge bonus. It also supports RAID recovery, which makes it a solid option for more advanced or enterprise setups. For those who want more control, the software allows you to scan by specific file types—a detail that I noticed several reviewers appreciated for saving time.

The recovery algorithms get a lot of positive attention for their depth and success rate. Based on what I’ve seen, the software performs well across both Windows and macOS, which adds flexibility for teams with mixed environments.

That said, there are a few limitations worth calling out. The free version only allows up to 2GB of data recovery, which G2 users say isn’t enough for larger jobs. Many end up upgrading to the paid version, and while it’s not the cheapest option out there, most reviewers felt the cost was justified.

I also noticed some feedback about scan speeds—especially during Deep Scan. Large drives, like 1TB externals, can take several hours to complete. That said, many users noted the scan was thorough and surfaced files they had assumed were lost. A few reviewers did point out that occasionally, files marked as recoverable turned out to be unusable, though this seemed to happen infrequently.

What I like about EaseUS Data Recovery:

  • The interface is so simple and user-friendly that even a non-techie could navigate it without confusion. It’s a breeze to scan, preview, and recover files.
  • It supports over 1,000 file types and works on various storage devices, from HDDs to encrypted drives. The Deep Scan feature is a lifesaver for recovering old or corrupted files.

What G2 users like about EaseUS Data Recovery:

“EaseUS Data Recovery saved my day. I accidentally formatted an external hard drive and thought I had lost years of important documents. This software recovered almost everything with ease. The process was simple, and the results were incredible. Highly recommend it for anyone facing data loss.”

- EaseUS Data Recovery Review, Umut.
What I dislike about EaseUS Data Recovery:
  • The free version only allows you to recover up to 2GB of data, which isn’t much if you’re dealing with large files or a lot of lost data.
  • While thorough, the Deep Scan feature can take hours on larger drives, which can be frustrating if you’re in a hurry.
What G2 users dislike about EaseUS Data Recovery:

“I dislike a few aspects of EaseUS Data Recovery Wizard. Firstly, the cost for the full version can be quite high, which may not be justifiable for occasional users. Additionally, the scanning process can be slow, especially for larger drives, making it time-consuming to retrieve data.”

- EaseUS Data Recovery Review, Ajesh S.

8. Datto BCDR

Datto Business Continuity and Disaster Recovery (BCDR) is an all-in-one platform designed to keep your data safe and your business running smoothly. But like any tech, it has its highs and lows.

From what I’ve seen in G2 reviews, setup with Datto SIRIS is often described as simple and stress-free. Users say the interface is clean and intuitive, making it easy to configure backups without needing deep technical expertise. One feature that gets a lot of praise is Inverse Chain Technology. Unlike traditional backup systems, it creates independent recovery points, which means a failed incremental backup doesn’t break the entire chain.

Instant virtualization is another standout. I came across several reviews where users were able to spin up a virtualized version of their backup—either locally on the SIRIS device or in Datto’s Cloud—within minutes of a server failure. According to feedback, this has helped many teams maintain business continuity during downtime.

I also noticed a lot of positive feedback around ransomware detection. The platform automatically scans backups for suspicious changes and alerts users if anything looks off. Reviewers shared stories of rolling systems back to clean backups within minutes of detecting an attack, which made a major difference in minimizing disruption.

Datto BCDR

Storage planning seems to trip up a lot of G2 users. I noticed several reviews mentioning that Datto recommends sizing the appliance at two to three times the total used disk space of all protected systems. Some users, especially those working with frequent backups or large datasets, said they underestimated how quickly space filled up. A common theme is that it’s worth planning for more storage than you think you’ll need—just to avoid early limitations.

Pricing is another factor that gets mixed feedback. While many reviewers feel the features justify the cost, others say the appliance itself starts around $1,000, not including upgrades or recurring cloud storage fees. For smaller businesses, I saw a few comments noting that the ongoing expense can feel like a stretch.

Support quality appears to be hit or miss. G2 users appreciate that it's available 24/7/365, but I came across several reviews describing inconsistency—some got quick help, while others waited hours for a response. Having a dedicated account rep helped smooth things out for a few teams, but support responsiveness still came up as an area to watch.

What I like about Datto BCDR:

  • Users love that they can spin up a virtual backup in minutes, either locally or in the cloud. 
  • With Datto's Inverse Chain Technology, users can take backups as frequently as every five minutes. This is a game-changer. 

What G2 users like about Datto BCDR:

“Integration with VMware uses existing VMware snapshot technology to take backups. You get the screenshot email to confirm that everything has been validated. It's easy to implement a new backup; it's almost a next/next finish. You can encrypt the backup, and you know that it is then immutable. We have backups scheduled from 2 hourly up to weekly, all with no issues.”

- Datto BCDR Review, Simon L.
What I dislike about Datto BCDR:
  • I came across several reviews warning that the appliance can fill up fast if you don’t plan ahead. Many users recommend sizing it at least two to three times larger than your current data needs to avoid running into storage issues down the line.
  • While the support team is available 24/7, the response times can vary. During critical issues, that inconsistency can be pretty frustrating.
What G2 users dislike about Datto BCDR:

“The cost is the only reason I don't have SIRIS devices in every client's location. But even in the cases where we aren't using SIRIS, Datto has other systems that are more cost-efficient.”

- Datto BCDR Review, Ben L.

9. Rubrik

Managing backups and data recovery can be tedious, but with Rubrik, it feels refreshingly different.

Rubrik uses this incremental-forever approach for backups, which essentially means that after the first full backup, it only captures changes going forward. This has saved users a ton of storage space and bandwidth. Another standout is their rapid parallel ingest feature, which makes even large-scale backups feel lightning-fast. 

One feature that comes up a lot in G2 reviews is Rubrik’s point-in-time restore capability. Users say it allows them to recover files from any moment in time without hassle. For physical servers, I’ve seen reviewers mention both full image and file-level recovery support, which gives teams more flexibility in how they handle data restoration.

Rubrik’s multi-cloud integration is another highlight. I noticed several users pointing out how easily it connects with providers like AWS, Azure, and Google Cloud. Archiving data directly into S3 buckets and setting up disaster recovery workflows in Azure are frequently mentioned as smooth processes. Multi-cloud support also seems to simplify workload migration between platforms. On top of that, Rubrik uses deduplication and compression for cloud archives, which reviewers appreciate for keeping storage usage in check.

The interface, built on HTML5, gets consistently strong feedback. According to G2 users, it’s clean, responsive, and works well across devices. I’ve seen positive mentions about how easy it is to create SLA policies: just define the retention period, backup frequency, and replication targets, and Rubrik automates the rest

rubrik

Users also appreciate how Rubrik doesn’t mess around with security. It uses end-to-end encryption—both in transit and at rest. Its immutable backups mean even if someone tries to tamper with them, they can’t be altered or deleted.

While Rubrik’s support team is knowledgeable, G2 reviewers mentioned experiencing delays, especially for non-critical issues. This can be frustrating when you’re trying to resolve something quickly. For regions like APAC, timelines for support could use some improvement.

Rubrik’s reporting features are adequate but not exceptional. The default reports are somewhat rigid, and creating custom reports isn’t as straightforward. For instance, breaking down metrics by department or SLA compliance requires manual effort.

Although Rubrik excels in standard recovery tasks, handling highly complex or niche recovery scenarios sometimes requires manual intervention, which can slow things down.

While the platform ensures backups are intact, users want more robust, built-in testing tools for disaster recovery simulations. 

What I like about Rubrik:

  • G2 reviewers often highlight Rubrik’s incremental-forever backup approach as a major time- and space-saver. 
  • Its integration with AWS, Azure, and Google Cloud also stands out. Users mention being able to archive data and build disaster recovery workflows across platforms without any complications.

What G2 users like about Rubrik:

“Overall, I think Rubrik is a great backup solution that combines ease of use, reliability, security, and innovation. It has significantly improved our backup strategy and given us confidence that our data is well-protected.

Rubrik has provided peace of mind with its robust and dependable backup capabilities. The instant recovery and Live Mount features are a game-changer, allowing us to quickly restore data in case of any issues. This reliability is crucial for maintaining business continuity and protecting against data loss.”

- Rubrik Review, Arran T.
What I dislike about Rubrik:
  • While many G2 users describe Rubrik’s support team as knowledgeable, I’ve seen quite a few comments about delays, especially when the issue isn’t considered critical. 
  • Reporting is another area where users see room for improvement. I noticed several reviewers mentioning that the features feel limited. 
What G2 users dislike about Rubrik:

“The licensing model for all the features is very complicated. For a new custome, it is very hard to understand what features are included as part of the base purchase.”

- Rubrik Review, Burhan A.

Backup software: Frequently asked questions (FAQs)

1. What is the best backup software for a PC? 

Based on my evaluation, the best PC backup software is Acronis Cyber Protect Cloud, NinjaOne, Druva Data Security Cloud, and IDrive Online Backup with Object Storage e2.

2. How does backup software work?

Here’s how backup software works:

  • Data selection: Users choose files, folders, or systems to back up.
  • Backup types: Options include full (entire data), incremental (changes since the last backup), or differential (changes since the last full backup).
  • Data storage: Backups are saved to external drives, network servers, or cloud storage.
  • Scheduling: Backups run automatically at set intervals or manually as needed.
  • Restoration: Enables data recovery to its original or a new location in case of loss or corruption.

3. Which backup is most efficient?

The most efficient backup type depends on your needs and resources. Here's a quick breakdown:

  • Incremental backup: Most efficient overall. It saves only the changes made since the last backup (whether full or incremental). This minimizes storage use and backup time but requires all incremental backups and the last full backup for a complete restoration.
  • Differential backup: Moderately efficient. It saves all changes made since the last full backup. While larger than incremental backups, it’s faster to restore since only the latest differential and full backup are needed.
  • Full backup: Least efficient for regular backups. It copies all data every time, requiring significant storage and time. However, it’s the simplest to restore, as only one backup file is needed.

4. What is the best long-term backup storage?

Explore the options below for long-term backup storage:

  • Cloud storage (e.g., AWS Glacier) for redundancy and accessibility
  • Tape storage (LTO) for cost-effective offline archiving
  • Adopt a hybrid approach with cloud storage for active backups and tape storage for archival purposes

5. What is the best free backup software for Windows 10 and Windows 11?

The best free backup software for Windows 10 and 11 includes EaseUS for comprehensive backup options, AOMEI Backupper Standard for system and disk cloning, and Duplicati for secure, cloud-based encrypted backups. These tools are user-friendly and provide essential features like full, incremental, and differential backups.

6. What is the best free backup software?

IDrive Online Backup and Object Storage e2, Acronis Cyber Protect, and Veeam Data Platform are the best free backup software solutions. 

Scalable, secure, and supported: The backup trifecta

After digging through G2 reviews of the best backup software, one thing’s clear: there’s no one-size-fits-all option. It really depends on your priorities. Got tons of fast-growing data? Look for something scalable. Can’t afford downtime? Speed of recovery is key. Security should be non-negotiable—strong encryption and ransomware protection matter. On a tight budget? Open-source tools might be your best bet.

Compatibility with your current systems is huge, and solid support can make all the difference when things go wrong. In the end, the best backup software is the one that fits your setup and keeps your data safe without making your life harder.

Learn how continuous data protection helps you keep an up-to-date copy of your information and protect data in case of disasters. 


Get this exclusive AI content editing guide.

By downloading this guide, you are also subscribing to the weekly G2 Tea newsletter to receive marketing news and trends. You can learn more about G2's privacy policy here.