January 20, 2025
by Sudipto Paul / January 20, 2025
Today, everything from family photos to essential work documents lives on our devices, and having a reliable backup plan is a no-brainer.
I’ve learned how devastating it can be to lose precious files, whether due to a sudden hard drive failure, a sneaky malware attack, or that dreaded accidental delete button. With the constant threats of cyber attacks, hardware breakdowns, and those all-too-familiar unintentional file deletions, choosing the best backup software is essential. That’s why I took it upon myself to dive deep into the world of backup software to find out what works, what doesn’t, and what’s truly worth your time and money.
But let’s be honest: sorting through backup software options can feel like wading through a maze—confusing interfaces, surprise limitations, and pricing that doesn’t always match the value. Instead of guessing what works, I turned to real user reviews to find out which tools actually deliver. I focused on three key areas: how easy they are to use, how fast they back up your data, and whether the features justify the price. Along the way, patterns started to emerge. Users love automatic cloud backups and intuitive setup flows. But they’re quick to call out sluggish speeds, clunky navigation, or systems that demand too much manual effort.
In this article, I’ll walk you through the best backup software solutions—evaluated through a mix of user feedback, feature analysis, and price-to-value insights. Whether you’re just looking to protect your personal files or searching for an enterprise-grade solution, this guide will help you understand which tool fits your needs, and why it's worth considering.
Acronis Cyber Protect Cloud: Best for unified backup with AI-based antivirus
For MSPs and IT teams that want one platform for backup, EDR-style threat prevention, and rapid recovery.
NinjaOne: Best for efficient endpoint management and security
For teams centralizing RMM, patching, software deployment, and device security across distributed fleets.
Druva Data Security Cloud: Best for cloud-native endpoint backup and recovery
For organizations standardizing SaaS-delivered backup with zero hardware and global governance.
IDrive Online Backup and Object Storage e2: Best for affordable multi-device backup and storage ($24.75/year)
For individuals and small teams needing simple, cross-device backup plus object storage.
Veeam Data Platform: Best for hybrid (cloud, virtual, physical) data protection
For enterprises protecting VMware/Hyper-V, servers, and cloud workloads with flexible recovery options.
Cove Data Protection: Best for cloud-first backup and fast restore
For MSPs seeking lightweight agents, policy automation, and quick, granular recoveries.
EaseUS Data Recovery: Best for DIY file recovery on PCs and drives ($99.95/year)
For users restoring deleted, formatted, or corrupted files without specialist services.
Datto BCDR: Best for business continuity and disaster recovery
For SMBs and MSPs needing appliance-to-cloud backups, instant virtualization, and continuity during outages.
Rubrik: Best for data recovery and data management
For security-minded teams that want immutable backups, ransomware investigation, and data governance at scale.
*According to G2 Grid Reports, these backup software solutions are top-rated in their category. Pricing for these products is available upon request, except for those for which I’ve already included the details.
Backup software is often described as a critical safeguard for protecting data. Whether it’s individual files, entire folders, or full system images, these tools are designed to ensure users have reliable copies ready in case of hardware failure, cyberattacks, or accidental deletions.
The most effective solutions, based on user reviews, combine two core features: compression to minimize storage use and encryption to keep sensitive data secure. Together, these capabilities help balance performance with peace of mind.
I collaborated with IT professionals and everyday users, diving into how backup software performs in real-world situations: what it excels at, where it falls short, and whether it’s worth the investment.
Using artificial intelligence, I analyzed hundreds of product reviews on G2 to uncover users’ needs, frustrations, and must-have features. G2’s Grid Reports helped me compare these tools' usability, features, and overall value.
After extensive research, I’ve compiled this detailed list of the best backup software. The screenshots in this article are a mix of those obtained from a vendor's G2 page and publicly available material.
I appreciate how modern backup software makes life easier with incremental backups, which only save the changes since the last backup, and versioning, so you can restore older files if needed. The cloud integration is another great feature that allows users to store backups offsite for added safety. And with automated scheduling, you never have to worry about forgetting to back up your data—it’s always taken care of. It’s one of those things you set up once, and then you wonder how you ever managed without it.
Did you know? The data backup and recovery market reached $14.95 billion in 2024 and is projected to grow to $28.23 billion by 2029, reflecting a 14.4% compound annual growth rate (CAGR).
I considered the following factors when evaluating the best backup software solutions.
Over the past few weeks, I evaluated more than 25 backup software solutions to see how they stack up against the criteria that matter most. I focused on the types of backups they offer, how well they handle compression and encryption, whether they scale effectively, and how they meet RPO and RTO targets.
I also examined how easily they integrate with different systems, how smooth the automation and restore workflows are, and whether the interfaces feel intuitive. Support responsiveness was another factor I paid close attention to, because a tool’s value really shows when something goes wrong.
To be included in the best backup software category, a product must:
*This data was pulled from G2 in 2025. Some reviews may have been edited for clarity.
Acronis Cyber Protect Cloud, rated 4.7/5 on G2 handles backup, disaster recovery, and cybersecurity all in one place.
According to G2 users, the setup is typically smooth, even for teams expecting a complex configuration process. The interface is frequently described as clean and user-friendly, though several reviewers note that navigating all the features comes with a learning curve. It’s built to support over 20 platforms, including Microsoft SQL clusters, Oracle DB, and SAP HANA, which makes it a strong contender for teams managing a wide range of IT systems.
Real-time ransomware protection is one of the most celebrated features. Users consistently highlight the AI-based detection for its ability to proactively identify and block threats. Beyond that, Acronis combines multiple security layers, anti-malware, antivirus, and URL filtering, to help protect endpoints against malicious websites and unsafe downloads.
Another area that gets a lot of positive attention is its continuous data protection. G2 reviewers appreciate how it captures file changes in real-time, minimizing data loss even during unexpected incidents. Backup workflows are praised for being flexible, with many users calling out the ease of storing data either in the Acronis cloud or on-premises. Restoration is described as fast and flexible, with options to recover full systems or drill down to specific files—no frustrating compatibility issues or manual file hunting required.

Users also like how Acronis Cyber Protect Cloud offers a single dashboard to help them control it all: backups, antivirus, endpoint monitoring, and even patch management. It’s super convenient, especially when managing multiple devices. There’s also a handy feature for generating detailed reports, which simplifies auditing and troubleshooting.
Acronis handles large workloads well once backups are established. G2 reviewers note that the first full backup can take considerable time, especially with multi-terabyte data sets. Incremental backups, however, run much faster after that initial setup.
Routine protection works smoothly, though some G2 users observe system slowdowns during antivirus scans or backup jobs on older hardware. Scheduling heavy tasks off-hours or throttling scan intensity typically reduces the impact. Centralized agent management is efficient, but several G2 reviewers say updates occasionally need manual triggers. While the built-in patching tool is handy, it may require extra configuration compared to specialized platforms.
The product’s wide feature set is a strength but can be complex to navigate. G2 users highlight that documentation doesn’t always go deep enough, and support responses can lag during busy periods. Structured onboarding and knowledge-base use help mitigate this.
Integrations generally work well, though some G2 users in hybrid environments report occasional friction with systems like Oracle or SAP. Mobile device support is also somewhat limited, something to plan for if teams use BYOD setups. The console is powerful, but advanced configurations like multi-tenant management can feel dense. A few G2 users also mention slow restore speeds on very large datasets. Optimizing network bandwidth and testing restores in advance help ensure reliability.
G2 reviewers consistently recognize Acronis Cyber Protect Cloud for its unified approach to backup, cybersecurity, and recovery. Once configured, it delivers dependable protection and streamlined management, making it a solid choice for IT teams balancing security and performance.
“Access control of Acronis Cyber Protect Cloud is not well explained in the technical documents & it is very complex. Customer support is quick but does not provide the exact solution for the issue they only provide the doc link for reference.”
- Acronis Cyber Protect Cloud Review, Rohan P.
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If you’ve ever wrestled with backup solutions, you know the struggle: confusing setups, slow restores, or worse, gaps in functionality that leave you scrambling when something goes wrong. That’s why I explored NinjaOne’s backup solution.
One of the first things G2 reviewers point out about NinjaOne is how everything comes together in a single pane of glass. The backup solution isn’t treated as an afterthought—it’s integrated directly into the broader remote monitoring and management platform. According to user feedback, backups, endpoint monitoring, patching, and even ticket creation can all be managed without leaving the dashboard.
NinjaOne supports both file/folder and full image-level backups. Reviewers like the flexibility to protect individual files and entire systems, depending on their needs. Many also call out how easy it is to manage cloud-based backups. The built-in NinjaOne agent handles everything—no need for extra software or add-ons.
Automation is another area that gets strong praise. Users frequently mention the built-in scripting support for PowerShell, Bash, and other languages. This lets teams create custom workflows for recurring tasks, such as automatically backing up specific directories on a schedule while excluding non-essential files to save storage. For many, it feels like having a backup assistant that runs behind the scenes.

Proactive alerting is something G2 users consistently highlight. When a backup fails, storage nears capacity, or an endpoint goes offline, notifications are triggered right away. This early visibility helps teams catch issues before they escalate. Reviewers also appreciate being able to track all backup statuses from a single dashboard, which makes it easier to identify patterns like recurring failures on specific devices.
Windows performance is a strong suit and macOS support is solid. Some G2 reviewers note Linux coverage is less mature, which can limit teams running mostly Linux servers. Shops with mixed fleets often layer Linux-specific agents or scripts alongside NinjaOne.
Endpoint backups are straightforward. G2 users looking for SQL/Exchange–aware protection say depth lags tools like Veeam or Acronis; database-heavy orgs typically pair NinjaOne with a dedicated DB backup solution. Virtual machine backups are supported. Reviews mention that restores on large VMware ESXi/Hyper-V servers can be slower, so teams with strict RTOs often pre-stage replicas or use image-based continuity tools for the fastest recoveries.
Standard backup reports are easy to produce. For stakeholder-ready analytics or highly tailored views, G2 users say customization is limited; many export to a BI tool or schedule CSVs for deeper slicing.
G2 reviewer sentiment consistently highlights NinjaOne’s efficient endpoint management, lightweight agents, and clear policy workflows. For many IT teams, it’s a practical backbone for device hygiene and backups, augmented with specialty tools where deep DB, Linux, or ultra-fast VM recovery is mission-critical.
“When deployed to an AVD, it installs everything as a server product instead of a desktop product. While it is true that most virtual desktop systems run on a server base, the client/desktop portion for the end-user is running as a Windows Pro computer, and we require the Ninja agent, update agent, and add-on software (such as TeamViewer) to behave as such.
So far, we have not had that required client experience, and Ninja does not have a solution, despite acknowledging our findings. AVD is very common now, so having it not recognize and connect properly as a desktop rather than a server is slightly problematic. For standalone computers, it is great.”
- NinjaOne Review, Glen P.
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If you're looking for a backup solution that simplifies data protection, Druva Data Security Cloud is worth considering. Having read all the reviews, I can share some insights into its features and performance. Druva Data Security Cloud holds a 4.7/5 rating from 681 verified reviews on G2. “Ease of use” is the most-cited positive theme (≈183 mentions), followed by easy deployment/reliable backups and strong customer support.
I came across a lot of reviews highlighting Druva’s fully managed, 100% SaaS platform—especially for its ability to deliver air-gapped and immutable backups across cloud, on-premises, and edge environments. G2 users consistently note that this setup helps ensure data is secure and recoverable from a variety of threats.
Several reviewers mention the centralized dashboard as a key strength. It allows teams to manage data protection policies and activities across all workloads, including SaaS platforms like Microsoft 365, Salesforce, and Google Workspace, as well as endpoints and hybrid environments. From what I’ve seen in user feedback, this unified control makes a real difference for larger organizations juggling multiple systems.
Druva’s cloud-native architecture also gets a lot of positive attention. Users working with high data volumes often mention how well the platform handles scale, thanks to its microservices-based design that distributes backup and recovery workloads efficiently across regions.
Another thing I noticed is how often reviewers bring up Druva’s zero-trust security model. Data is protected at every layer, with features like envelope encryption that restrict access to authorized users. The platform’s compliance with standards like SOC2, PCI DSS, and FedRAMP is frequently mentioned as a plus for industries with strict regulatory requirements.
I also found several users highlighting the AI-driven Unusual Data Activity (UDA) detection and built-in threat-hunting capabilities. According to reviews, these features support early threat identification and improve the platform’s overall cyber resilience and recovery speed.

Routine backups run efficiently for many teams. G2 reviewers note that very large datasets can slow other processes during backup windows; common mitigations include bandwidth throttling, off-peak scheduling, and tighter scoping.
The management console is feature-rich. Some G2 users say the abundance of options can feel overwhelming at first; role-based views, favorites, and guided workflows typically help new admins ramp faster. Pricing is competitive at baseline. G2 feedback from high-storage environments notes that costs can rise with consumption, so right-sizing retention and leveraging tiered storage keeps budgets predictable.
Core integrations are available. In mixed stacks, G2 reviewers sometimes seek extra assistance to get third-party tools humming; confirming compatibility and using vendor-assisted onboarding tends to smooth implementation.
Overall, G2 reviewers consistently highlight Druva’s cloud-native simplicity, governance features, and hands-off operations once policies are dialed in, making it a strong fit for distributed teams that want SaaS backup with scalable control.
“The cost can get out of hand if you misconfigure your policies to keep copies of backups you may not need. Understanding how storage consumption can be monitored and how that can translate to your costs is essential.”
- Druva Data Security Cloud Review, Rob I.
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After diving deeper into IDrive Online Backup and Object Storage e2, I’ve gathered some insights that might help you decide if it’s the right fit for your needs.
One thing I noticed in G2 reviews is how often users mention IDrive e2’s S3 compatibility. This makes it easy to integrate with third-party tools like Cyberduck, MSP360, and Duplicati. Several reviewers said this compatibility helped them fit IDrive into their existing workflows without any major issues.
I also came across strong feedback around IDrive e2’s data durability. According to users, the platform offers eleven 9s of durability, made possible through triple replication and data redundancy. This setup is seen as a safeguard against hardware failures. Many reviewers also highlight that data is encrypted both in transit and at rest, which adds another layer of confidence in its security.

A lot of G2 users seem to appreciate IDrive e2’s straightforward pricing model. I’ve seen multiple reviewers mention that there are no hidden ingress or egress fees, which helps simplify budgeting. Being able to upload, access, and download data without surprise costs is a consistent highlight in feedback.
Everyday uploads are typically smooth. Some G2 reviewers note that very large files can move slower after the initial backup, which is frustrating when teams need quick turnarounds; scheduling off-peak transfers and enabling bandwidth throttling can help.
The app is convenient for on-the-go access and restore checks. A few G2 users mention intermittent connectivity issues; verifying app permissions and keeping a secondary access path (web or desktop) usually covers urgent retrievals. Standard configurations are straightforward. For more complex designs — like combining local and cloud backups — some G2 reviewers found the workflow less intuitive and required extra setup time; following vendor guides or a short assisted onboarding smooths the process.
All in all, G2 reviewers consistently highlight the platform’s approachable pricing, multi-device coverage, and dependable restore experience, making it a practical choice for small teams that want simple backups with room to scale.
"It doesn’t offer unlimited storage plan options, and its backup versioning can be inaccurate at times. On Linux, it only supports a command-line interface, which I find quite frustrating."
- IDrive Online Backup and Object Storage e2d Review, Chaitanya D.
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After diving deeper into the technical aspects of the Veeam Data Platform and hundreds of user reviews, I can share some detailed insights that might help you better understand its capabilities. Rated 4.6/5 from 674 reviews, Veeam is consistently praised for reliable backups, fast restores/replication across on-prem, virtual, and cloud workloads; monitoring/reporting seen as helpful once configured.
What I’ve seen in G2 reviews is that users really value Veeam’s modular architecture. It’s designed to be scalable and adaptable across different environments. At the center of it all is the Veeam Backup Server—a Windows-based system that coordinates backup, restore, and replication tasks. Reviewers also highlight the role of the Backup Proxy, which pulls data from the source and sends it to the backup repository, offloading much of the processing from the main server.
The Backup Repository is commonly mentioned as the storage layer for backup files, VM copies, and metadata. For larger environments, many users rely on Backup Enterprise Manager, which provides a centralized web interface to manage multiple backup servers more easily. I also came across several mentions of the Standalone Console, which allows remote management of the backup server without having to remote into the actual machine.
In terms of backup methods, G2 reviewers appreciate the flexibility. Depending on your needs, you can choose from forward incremental-forever, forward incremental, or reverse incremental strategies. There are also options for active full and synthetic full backups, giving teams more control over how they manage data protection.

One feature I’ve seen consistently praised in G2 reviews is Instant VM Recovery. Users like that it allows them to boot a virtual machine directly from a backup file, which helps minimize downtime during outages or failures. There’s also a lot of appreciation for the platform’s granular recovery capabilities. According to reviewers, it’s possible to restore individual items from applications like Microsoft Exchange, SharePoint, Active Directory, SQL Server, and Oracle Databases.
Veeam’s storage-agnostic design is another standout theme. I came across reviews that highlight how easily it integrates with systems like Cisco HyperFlex, EMC VNX, HP 3PAR, Nimble, NetApp, IBM, and Lenovo Storage V Series. This compatibility allows teams to use storage snapshots as a recovery source, which many say improves backup efficiency.
The Scale-Out Backup Repository is frequently mentioned as a way to combine multiple storage devices into a unified backup target. Users like that this simplifies storage management. Built-in features like data deduplication and compression help reduce file sizes and data traffic. I also found reviewers pointing out the WAN acceleration feature, which reduces the bandwidth required for transferring backups and replicas over wide-area networks—something that’s particularly useful for distributed teams.
Veeam’s feature depth and reliability are big draws. G2 reviewers note that licensing can feel like a significant investment as environments grow, so teams on tight budgets often right-size tiers and retention to keep costs predictable. Core SOBR works well for small to mid-size footprints. Some reviews point out a three-node cap unless you upgrade; smaller shops won’t feel it, while expanding infrastructures should plan headroom or tiering strategies.
Veeam is exceptionally strong in VMware estates. G2 users say non-VMware or hybrid setups may require extra configuration or workarounds, so multi-platform teams typically lean on validated guides and reference architectures.
The model covers many scenarios, which adds flexibility. G2 reviewers also mention that licensing can be complex — especially with clusters or mixed workloads — so centralized tracking and clear SKU mapping help reduce overhead.
Overall, G2 reviewers consistently highlight Veeam’s dependable restores, broad ecosystem support, and mature feature set. For many enterprises, it’s a best-in-class backbone for backup and recovery, especially when paired with upfront sizing and clear licensing governance.
“The only small problem is that the licenses can be quite pricey, especially when you have to protect many machines. Besides, the monitoring feature through Veeam One is not free, and therefore, we need two licenses which seems like an extra switch.”
- Veeam Data Platform Review, Emily K.
Cove Data Protection makes life easier regarding data backup and recovery solutions.
One thing I noticed in G2 reviews is how often users highlight Cove’s block-level, incremental backups. Instead of backing up the entire system each time, the platform only captures changes—something reviewers say significantly cuts down on bandwidth usage and backup time. It’s especially useful for handling large datasets more efficiently.
Cove’s cloud-first architecture also stands out. Rather than relying on local storage, the platform is built to use the cloud for both backup and recovery. According to feedback, users appreciate being able to run direct-to-cloud backups without managing on-prem hardware. The data is encrypted using AES-256, which multiple reviewers say gives them confidence in its security.
Another feature that comes up frequently is automated recovery testing. I found several users praising how Cove verifies backup integrity and produces detailed reports. For MSPs and IT teams, these reports are often used to demonstrate to clients that their data is safe and fully recoverable. Recovery speed is also mentioned in a lot of reviews—users report being able to restore large volumes of data to bare-metal devices within hours, which makes a big difference during critical outages.

From what I’ve seen in G2 reviews, managing backups through Cove’s centralized portal is a strong point. Users say it allows them to oversee backups for servers, workstations, and Microsoft 365 accounts from one place. The portal includes multi-tenant support, which I’ve found especially appreciated by IT professionals managing several clients. There’s also positive feedback on the ability to customize backup frequency and retention policies, giving teams better control over how long data is stored.
Disaster recovery capabilities are another commonly mentioned strength. Cove supports bare-metal restores and virtualization-ready backups, which reviewers say helps them stay prepared for outages or system failures. I also came across praise for its WAN-optimized data transfer. Users say backups are quick and don’t consume much bandwidth, which is ideal for distributed teams or limited connections.
Cloud-first design keeps day-to-day protection lightweight. Some G2 reviewers flag the absence of true offline restore as a drawback in low-connectivity sites, and note that Office 365 export options (to local or another tenant) are still maturing. Teams that need air-gapped or offline paths often pair Cove with a secondary export/archive workflow. Built-in roles work well for small teams. G2 users running larger or delegated environments want more granular permissions, and some report that restoring SharePoint/OneDrive to a new location isn’t always seamless. A few note they must log in as the client for certain admin actions, more workaround than feature, so clear RBAC design and documented runbooks help.
All in all, G2 feedback consistently highlights Cove’s cloud-first simplicity, fast granular restores, and low friction to deploy. For most organizations, it delivers dependable protection out of the box, and where offline or ultra-granular controls are mandatory, a light complement of policies and add-ons closes the gaps.
“The only problem with the system is the unlimited licensing. If you exceed the number of licenses, you must pay a balancing bill without discounts.”
- Cove Data Protection Review, Lorenzo M.
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EaseUS Data Recovery is incredibly easy to use. The interface is clean and straightforward, making it perfect for someone who’s not a tech guru. You start with two main options: Quick Scan and Deep Scan. The Quick Scan gives you fast results, perfect for recent deletions. The Deep Scan, while slower, can find files from months ago.
G2 reviewers often highlight that the software supports recovery from a wide range of storage devices, including HDDs, SSDs, USB drives, SD cards, memory cards, and even digital cameras. I came across one review where a user recovered data from a corrupted external hard drive they had nearly written off, which speaks to the tool’s capabilities. It’s also compatible with all major file systems like NTFS, FAT, exFAT, HFS+, and EXT.
Another feature that consistently stands out is support for over 1,000 file types. Whether users are recovering documents, videos, images, audio files, or emails, the software seems to handle it all. I’ve also seen positive feedback about the file preview feature. Several users mention how helpful it is to verify file integrity before starting the recovery process, saving them time and effort.

One feature I’ve seen G2 users frequently mention is the RAW recovery mode. It’s designed to dig deep into damaged storage and recover files even when the system is broken or unreadable. I came across reviews where users successfully recovered data from corrupted SD cards and severely damaged drives using this mode.
BitLocker-encrypted drive recovery is another highlight. Users storing sensitive data have called this a huge bonus. It also supports RAID recovery, which makes it a solid option for more advanced or enterprise setups. For those who want more control, the software allows you to scan by specific file types—a detail that I noticed several reviewers appreciated for saving time.
The recovery algorithms get a lot of positive attention for their depth and success rate. Based on what I’ve seen, the software performs well across both Windows and macOS, which adds flexibility for teams with mixed environments.
The free version is handy for quick tests and small jobs. G2 users note its 2GB cap can be limiting for larger recoveries, so many upgrade to the paid plan; while not the cheapest, reviewers generally feel the value is justified for bigger restores.
Standard scans are straightforward, but Deep Scan on large drives (e.g., 1TB externals) can take hours. G2 reviewers say the tradeoff is thoroughness, often surfacing files they thought were gone, though a few report occasional “recoverable” items that prove unusable after restore.
Overall, users love EaseUS’s approachable workflow and strong results for everyday recovery scenarios. For teams that need deeper digs or larger volumes, stepping up from the free tier typically unlocks the performance and capacity they expect.
“I dislike a few aspects of EaseUS Data Recovery Wizard. Firstly, the cost for the full version can be quite high, which may not be justifiable for occasional users. Additionally, the scanning process can be slow, especially for larger drives, making it time-consuming to retrieve data.”
- EaseUS Data Recovery Review, Ajesh S.
Datto Business Continuity and Disaster Recovery (BCDR) is an all-in-one platform designed to keep your data safe and your business running smoothly. But like any tech, it has its highs and lows.
From what I’ve seen in G2 reviews, setup with Datto SIRIS is often described as simple and stress-free. Users say the interface is clean and intuitive, making it easy to configure backups without needing deep technical expertise. One feature that gets a lot of praise is Inverse Chain Technology. Unlike traditional backup systems, it creates independent recovery points, which means a failed incremental backup doesn’t break the entire chain.
Instant virtualization is another standout. I came across several reviews where users were able to spin up a virtualized version of their backup—either locally on the SIRIS device or in Datto’s Cloud—within minutes of a server failure. According to feedback, this has helped many teams maintain business continuity during downtime.
I also noticed a lot of positive feedback around ransomware detection. The platform automatically scans backups for suspicious changes and alerts users if anything looks off. Reviewers shared stories of rolling systems back to clean backups within minutes of detecting an attack, which made a major difference in minimizing disruption.

Appliance-based continuity works well when sized correctly. G2 users note Datto recommends provisioning 2–3× the total used disk space of protected systems; teams with frequent backups or large datasets can fill space faster than expected. Most avoid early limits by overprovisioning, enabling retention tiering, and monitoring growth.
Feature depth and continuity are strong value drivers. Some G2 reviews cite upfront appliance costs starting around $1,000, plus upgrades and recurring cloud storage fees; smaller shops can feel the stretch. TCO modeling, right-sizing retention, and negotiating bundle discounts help align spend.
24/7/365 support is a plus. G2 feedback describes mixed responsiveness, some tickets resolve quickly while others wait hours. Teams report better outcomes with a named account rep, clear SLAs, and detailed ticket templates for faster triage.
G2 reviewers consistently highlight Datto BCDR’s reliability, instant virtualization, and fast failover as core strengths.
“The cost is the only reason I don't have SIRIS devices in every client's location. But even in the cases where we aren't using SIRIS, Datto has other systems that are more cost-efficient.”
- Datto BCDR Review, Ben L.
Managing backups and data recovery can be tedious, but with Rubrik, it feels refreshingly different.
Rubrik uses this incremental-forever approach for backups, which essentially means that after the first full backup, it only captures changes going forward. This has saved users a ton of storage space and bandwidth. Another standout is their rapid parallel ingest feature, which makes even large-scale backups feel lightning-fast.
One feature that comes up a lot in G2 reviews is Rubrik’s point-in-time restore capability. Users say it allows them to recover files from any moment in time without hassle. For physical servers, I’ve seen reviewers mention both full image and file-level recovery support, which gives teams more flexibility in how they handle data restoration.
Rubrik’s multi-cloud integration is another highlight. I noticed several users pointing out how easily it connects with providers like AWS, Azure, and Google Cloud. Archiving data directly into S3 buckets and setting up disaster recovery workflows in Azure are frequently mentioned as smooth processes. Multi-cloud support also seems to simplify workload migration between platforms. On top of that, Rubrik uses deduplication and compression for cloud archives, which reviewers appreciate for keeping storage usage in check.
The interface, built on HTML5, gets consistently strong feedback. According to G2 users, it’s clean, responsive, and works well across devices. I’ve seen positive mentions about how easy it is to create SLA policies: just define the retention period, backup frequency, and replication targets, and Rubrik automates the rest

Users also appreciate how Rubrik doesn’t mess around with security. It uses end-to-end encryption—both in transit and at rest. Its immutable backups mean even if someone tries to tamper with them, they can’t be altered or deleted.
Global support is knowledgeable and available, which teams value. Some G2 reviewers report delays on non-critical tickets, particularly in APAC, so clear SLAs and prioritized routing help when speed matters. Built-in reports cover common needs. G2 users note the defaults can feel rigid and custom builds take extra steps (e.g., departmental views or SLA breakdowns), so many export to BI for stakeholder-ready slices.
Standard restores are smooth and predictable. For highly complex or niche recoveries, G2 feedback mentions occasional manual intervention, so runbooks and pre-tested playbooks keep timelines tight.
Backups are verifiable, and users want even richer, native DR test tooling. Teams typically schedule scripted, periodic simulations to validate RPO/RTOs and audit readiness.
All in all, G2 reviewers consistently highlight Rubrik’s reliable recovery, immutable backups, and strong security posture. With clear SLAs, a reporting pipeline, and routine DR drills, most organizations get a robust, enterprise-grade backbone for data protection.
“The licensing model for all the features is very complicated. For a new custome, it is very hard to understand what features are included as part of the base purchase.”
- Rubrik Review, Burhan A.
Have more questions? Find the answers below.
IDrive Online Backup and Object Storage e2 is a strong fit for small teams that need simple, cross-device backup plus object storage without heavy setup. At $24.75/year, it’s budget-friendly while still offering versioning, quick restores, and easy scaling as the business grows.
IDrive delivers the best price-to-value ratio for smaller orgs, pairing low annual cost with dependable cloud backup and recovery. You get straightforward setup, multi-device coverage, and flexible retention; ideal when you need reliable protection without enterprise pricing.
Acronis Cyber Protect Cloud combines backup, recovery, and AI-based antivirus in one console, reducing tool sprawl for MSPs and internal IT. Its unified policies and threat prevention streamline operations while enabling fast rollbacks if issues arise.
Veeam Data Platform leads on feature depth across cloud, virtual, and physical workloads. Expect granular restore options, policy-based automation, and broad ecosystem support, great for mixed environments that need flexibility without sacrificing control.
Rubrik scales cleanly for complex, multi-region environments with immutable backups, ransomware investigation, and automated compliance controls. Its API-first approach and fast search/restore help large teams meet tight RTO/RPO targets.
Cove Data Protection offers cloud-first backup with encryption in transit and at rest, plus fast, granular restores. Lightweight agents and policy templates make it easy to roll out strong protection on day one without heavy infrastructure.
NinjaOne is ideal for dev teams managing diverse endpoints—it pairs backup with patching, software deploys, and endpoint security. Centralized policies and scripting support keep laptops and build machines protected with minimal overhead.
Druva Data Security Cloud is a SaaS, hardware-free platform for endpoint backup, recovery, and governance. It’s designed for distributed teams, offering global policies, eDiscovery support, and predictable scaling as data grows.
Datto BCDR focuses on reliability and continuity, with appliance-to-cloud backups and instant virtualization to keep services online. It’s well-suited for operations that can’t afford downtime, providing fast failover and easy failback.
Top picks include Veeam, Rubrik, Acronis Cyber Protect Cloud, and Datto BCDR. Together they cover hybrid protection, zero-trust/immutable backups, integrated security, and business continuity, letting you match features to your scale and risk profile.
After digging through G2 reviews of the best backup software, one thing’s clear: there’s no one-size-fits-all option. It really depends on your priorities. Got tons of fast-growing data? Look for something scalable. Can’t afford downtime? Speed of recovery is key. Security should be non-negotiable, strong encryption and ransomware protection matter. On a tight budget? Open-source tools might be your best bet.
Compatibility with your current systems is huge, and solid support can make all the difference when things go wrong. In the end, the best backup software is the one that fits your setup and keeps your data safe without making your life harder.
Learn how continuous data protection helps you keep an up-to-date copy of your information and protect data in case of disasters.
Sudipto Paul is a former SEO Content Manager at G2 in India. These days, he helps B2B SaaS companies grow their organic visibility and referral traffic from LLMs with data-driven SEO content strategies. He also runs Content Strategy Insider, a newsletter where he regularly breaks down his insights on content and search. Want to connect? Say hi to him on LinkedIn.
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