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Anne Badalamenti

As the Content Marketing Manager at Samanage, the service success company, Anne Badalamenti helps showcase the value of a unified employee service management strategy and the benefits it provides to your service providers, employees, and bottom-line alike—from IT to HR, Facilities, Finance, and beyond.

Customer Experience Best Practices: What Your IT Service Desk Can Learn from Lyft and Zappos

Management

Customer Experience Best Practices: What Your IT Service Desk Can Learn from Lyft and Zappos

In this “era of the customer,” people are more digitally savvy and purposeful than ever in the...

Anne Badalamenti photo by Anne Badalamenti

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