May 28, 2025
by Sagar Joshi / May 28, 2025
The speed with which AI entered our lives is phenomenal.
It changed most people's perception of artificial intelligence. I remember seeing AI as a technology that simply delivers an output, such as a suggestion or action, based on the input. Like when a piece of software detects a customer’s frustration in their voice and flags them as a top priority.
Many companies did something similar while marketing themselves as AI-powered in the initial phase of AI adoption. But the real potential came with generative AI.
This might be a surprise, but long before ChatGPT and DALL·E became household names, some enterprises were already using AI in 2017.
This article covers AI adoption statistics from 2017 to 2025. It shows the yearly trends and how we entered the current AI hype.
Year | Enterprise AI usage | Consumer AI usage |
2017 | 20% of firms used AI | - |
2019 | 58% of firms were reported to use AI | - |
2020 | 50% of firms used AI | 4.2 billion voice assistants in use |
2023 | 55% of firms adopted AI, and 33% used generative AI | Open AI’s ChatGPT reached 100 million users |
2024 | 72% of firms were reported to use AI | 8.4 billion voice assistants (projected) |
2025 | 92% of companies plan to invest in Gen AI over the next three years | Elon Musk claimed that AI will become “vastly smarter” than humans in 2025. What are you expecting to see this year? |
Sources: McKinsey: State of AI in 2024, McKinsey: AI in the Workplace, Statista, Reuters, and NY Times
Below are a few statistics that showcase how AI has evolved over the past nine years.
In 2017, only 20% of survey respondents confirmed they adopted AI in at least one business area.
McKinsey’s State of AI in 2022 covered AI evolution between 2017 and 2022. The survey observed that even though AI adoption was 2.5x higher in 2022 than in 2017, it increased to 58% in 2019 but dropped to 50% in 2022.
Besides growth, here are a few additional events that happened around AI adoption in 2017:
increase in AI vibrancy was observed in 2017 compared to 2000 data. AI vibrancy is the measure of the liveliness of AI as a field.
Source: Stanford
The McKinsey report estimated that AI adoption was 47% in 2018, compared to only 20% in 2017. This is more than double the adoption rate in 2017, showing more than a 100% increase in adoption.
On the academic side, AI was a trending topic. The 2018 Advancement of Artificial Intelligence (AAAI) conference was held in February in New Orleans, Louisiana. The conference observed that 70% of papers submitted were affiliated with the U.S or China. However, the number of papers accepted was remarkably even, 268 and 265, respectively.
Below are some more interesting events that happened around AI adoption in 2018.
of the applicant pool for AI jobs in the U.S. was men. Workshops like women in machine learning (WiML) and AI4All encouraged participation from other underrepresented groups.
Source: Stanford
Based on these statistics, AI adoption trended upward in 2018. Companies like Amazon and Alphabet invested $16.1B and $13.9B in research and development related to AI, respectively.
Considering the ongoing development and research in AI, 2019 showed an increase in AI’s adoption rate. Besides this, many events happened in the AI space during this period, including:
of large companies used AI in at least one area in 2019. However, only 19% addressed algorithm explainability risks, and a mere 13% worked to reduce AI bias and promote fairness.
Source: Stanford
From mid-2018 to mid-2019, over 3,600 global news articles explored AI-related topics. They were primarily focused on fairness, interpretability, and explainability.
COVID-19 clearly showed its impact on AI adoption in 2020. With priorities shifting and budgets tightening, the adoption rate fell to 50% in 2020. Still, not everything slowed down.
Although overall adoption was comparatively slower, some sectors, like healthcare, observed high investment in AI-related R&D.
Some survey respondents suggested their AI investments didn’t increase despite the global COVID-19 pandemic. Participation in in-person events moved to an online medium instead. Here’s a snapshot of a few interesting events in the AI space in 2021.
of survey respondents reported that at least 5% of their organizations’ earnings before interest and taxes (EBIT) were attributable to AI in 2021.
Source: McKinsey
Generative AI rose in 2021, and many big organizations increased their investments. Private investment in AI reached approximately $93.5 billion in 2021, more than twice the amount invested in 2020. However, the number of newly funded AI startups declined from 1,051 in 2019 to 762 in 2020 and further down to 746 in 2021.
After bouncing back, enterprise AI adoption dipped again to 50% in 2022, indicating that the industry had reached a plateau. However, this trend was similar to other technologies in the early years of their adoption.
Michael Chui, Partner at McKinsey Global Institute, said, “We might be seeing the reality sinking in at some organizations of the level of organizational change it takes to embed this technology successfully.”
Companies that thought implementing AI would be a quick exercise were discouraged, but those that grew their AI muscle slowly incorporated more AI capabilities.
Here’s an overview of everything that influenced AI adoption in some way in 2022:
of companies using AI spent more than 5% of their digital budget five years ago. In 2022, over half of them spent that much or more.
Source: McKinsey
Although investment decreased and adoption plateaued, AI models, laws, policies, and capabilities rose in 2022. This was likely when the organization gained maturity in implementing AI, leading the industry toward the AI spring.
In 2023, AI adoption in organizations increased to 55%, while 33% of survey respondents confirmed that their firm used generative AI in some way.
of companies were expected to increase their AI investments over the next three years.
Source: McKinsey
Investments in generative AI increased in 2023, creating the initial setup that fueled its rise in 2024 and 2025. Let’s look at what exactly happened in 2024.
From 50% adoption in 2022, AI adoption surged to between 72% and 78% in 2024, depending on which study you trust more.
Personally, I feel the adoption rate is a little higher than what’s been reported. Stanford’s 2025 AI Index reported, “78% of organizations used AI in 2024.” Either way, it’s clear that the AI adoption trended upward. McKinsey and Stanford’s data reflected this.
Here are a few relevant statistics to this adoption trend:
AI adoption reached an all-time high, with a rate between 72% and 78% globally. With continued investment, this rate is expected to rise even further in 2025.
McKinsey research suggests that almost all companies are investing in AI, but only 1% believe they’re at maturity. The challenge is not employees but leaders who are not moving fast. While companies are looking forward to the long-term gains of AI, 92% are planning to increase their investment in the next three years.
Below is an overview of what’s latest and yet to come in the AI space in 2025.
These stats and other ongoing trends suggest that AI isn’t plateauing anymore; it’s on the rise from an innovation, implementation, and adoption perspective.
An MIT Technology Review article suggests that large language models (LLMs) will be able to “reason.” It talks about 2023 being the age of generative images and predicts 2025 to be the age of generative virtual playgrounds.
To highlight the trends, here is a brief year-by-year summary of notable AI adoption milestones:
Below are concise stats of AI adoption by industry, illustrating how AI use differs across industries:
Industry/sector | AI adoption trend | Use cases |
Finance | 72% of finance leaders use AI. | Fraud detection and risk management |
Healthcare | 90% of hospitals are estimated to employ AI. | Diagnostic and monitoring |
Retail | 53% of large retail chains use AI | In-store analytics, demand forecasting, and customer personalization |
Manufacturing | 35% of manufacturers used AI in 2023 | Predictive maintenance and quality control |
From roughly one-in-five companies using AI in 2017, AI adoption grew to roughly three-in-four companies by 2024. The growth is striking, and it's still expected to rise for the remaining half of 2025. AI is here to stay and will likely drive people, processes, and technology toward greater efficiency in the foreseeable future.
As an individual, it’s advisable to think about what parts of your workflows can be automated by AI. If it’s saving you more time, automate it. This will help you stay competitive, effective, and efficient in the changing times. I personally don’t believe AI will replace humans in their jobs. However, I strongly feel that a human with an AI sidekick will make the duo irreplaceable.
As a company, implement AI strategically and build it over time rather than sprinting toward it. This will help you reach AI maturity while effectively realizing business benefits.
Want to learn more about AI adoption? Check out my colleagues’ article on AI Adoption in 2025.
Sagar Joshi is a former content marketing specialist at G2 in India. He is an engineer with a keen interest in data analytics and cybersecurity. He writes about topics related to them. You can find him reading books, learning a new language, or playing pool in his free time.
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