Providing excellent customer service is crucial, especially in the travel industry. Slow and...
by Frances Naguit
The role of help desks continues to expand, and now that hackers see them as potential weak links,...
by John Funk
Remember the days of manually entering data into spreadsheets, cross-referencing paper files, and...
by Parvathy Nair
Imagine the thrill of buying that designer bag you've been eyeing, knowing you won't pay a dime...
by Austin Talley
As a consumer, you’ve been on the receiving end of a point of sale (POS) system thousands of times,...
by Holly Landis
We’ve all sat through boring presentations with unprepared or uncharismatic speakers, wishing we...
by Holly Landis
Intelligent automation (IA) software adds a brain to your system, enabling it to learn, perform...
by Sagar Joshi
We all love the idea of robots. Just look at how many are featured in television, films, books, and...
by Holly Landis
Generative AI is here to stay, and employees are using the new tech big time.
by Soundarya Jayaraman