Companies Using Chatbots: 8 Tips from Business Professionals
Have you encountered a chatbot in place of a human customer service representative (CSR) on a...
by Rebecca Reynoso
7 Tips for Choosing the Best Image for Your Website
We’ve all heard the saying, “A picture is worth a thousand words.”
by Mara Calvello
Retail Merchandising Basics, Tools, & Examples
Even if you don’t love shopping, there’s probably been a store you’ve walked inside that made you...
by Lauren Fram
Service Desk vs Help Desk: How to Tell Them Apart
It bothers me when things don’t work the way they should.
by Zack Busch
What Is Web Accessibility? (And Why It Matters for Your Business)
User experience (UX) has been a hot topic for the last decade. More organizations than ever before...
by Jazmine Betz
10+ Benefits of Event Apps for Your Next Conference or Trade Show
Typically, having a lot of choice is great, but with this much choice, the life of an event planner...
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by Martin Pietrzak
7 Trendy Workplace Innovation Strategies for 2019
If you really want to innovate, it’s time to stop pushing paper and start thinking outside the...
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by Ann Monroe
Coding for Websites: Everything You Need To Know
Deciding to learn something new is one thing, but actually rolling up your sleeves and getting...