A service level agreement (SLA) isn't just a list of services, metrics, and penalties.
by Alex Tray
Someone told me the other day that we live in strange times – we ask our watches to make calls and...
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by Daria Zaboj
It’s a given: buyers are becoming smarter with every purchase.
by Gowri Ramkumar
Cash flow forecasting is one of the most important jobs of any CFO.
by Jason Lin
Virtual communities have blossomed in recent years.
by Jean Hamon
We have entered an era where the visual internet is no longer what it used to be.
by Malin Pettersen
The generational divide in our society has never been more evident than it is today.
by Jessica Ruane
With the recession looming, most companies are looking for ways to stay afloat.
by Nahla Davies
Selling is hard. Selling to B2B customers is a Herculean task.
by Kashyap Trivedi