Customer Service Automation: Put Everyday Support on Autopilot
Most aspects of our life can be automated today, and customer service is no exception.
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by Mateusz Baranowski
What Is E-Commerce Automation? How It Unites Efficiency and CX
Great customer experience (CX) always drives revenue.
by Dylan Long
Top 6 SaaS Trends to Keep an Eye On in 2023
When it first came on the scene in the 1990s, software-as-a-service (SaaS) was a means to...
by Arijit Bose
What Is Advocacy Marketing? Let Your Customers Speak for You
Customers expect a frictionless, personalized experience.
by Ajit Narayan
What Is E-Commerce Marketing? 13 Tips to Attract More Customers
E-commerce marketing helps your business grow, increases sales, and builds brand awareness.
by Piyush Shah
What Is Invoice Processing? How to Expedite Vendor Payments
Supplier crossovers are the new business order.
by Adam Miller
How to Make a Business Case for Board Management Software
Board management software (BMS) adoption is crucial for any business strategy.
by Paroon Chadha
The Impact of E-Commerce Inflation on Buying and Consuming Habits
Concerns about inflation have greatly affected competition in e-commerce.
by Melike Ulaman
What Is Alert Fatigue? 4 Ways to Mitigate It and Prevent Burnout
Beep, beep, ding, ding – the origins of alert fatigue.
