How to Use Generative AI in Travel to Supercharge Your Support
Providing excellent customer service is crucial, especially in the travel industry. Slow and...
by Frances Naguit
The Evolution of Help Desks in Cybersecurity For Businesses
The role of help desks continues to expand, and now that hackers see them as potential weak links,...
by John Funk
Employer of Record Costs: Finding the Right Balance for Global Expansion
Consider a tech startup based in Silicon Valley. Eyeing the burgeoning markets of Southeast Asia,...
by Tom Kussmann
RPA vs. Hyperautomation: Automation in Enterprise Workflows
Remember the days of manually entering data into spreadsheets, cross-referencing paper files, and...
by Parvathy Nair
Employee Equity Compensation: A Comprehensive Guide
It’s safe to say the power dynamic between employers and employees has shifted. Gone are the days...
by Amit Majumder
The BNPL Service Phenomenon: Temporary Trend or Future of Finance?
Imagine the thrill of buying that designer bag you've been eyeing, knowing you won't pay a dime...
by Austin Talley
3 Strategies To Build a Skills-Based Organization
Building a skills-based organization means moving toward future-proofing businesses.
by Claudia Domenici
Escalation Management: Caring for Unhappy Customers
Unlocking the door to business growth hinges on customer satisfaction. We are not just saying it;...
by Sahil Ahuja
Omnichannel Pricing: Changing the Game for Brands and Retailers
Consumers today insist on making the retailer come tothem, online or offline, flipping this...
