50+ Payroll Statistics Shaping Employee Experience in 2025

Payroll is a business enabler. 

It enables companies to compensate their employees for the amount of hours they work. But it poses administrative and financial strain on HR and payroll teams since they need to reconcile account, reimburse expenses and calculate taxes. 

Along with that, Payroll and HR teams also need to regularize pay cycles, maintain tax guidelines and bookkeep finances. Proactively planning for these services with payroll software can regulate your monthly salary rollouts and keep employees happy. On the other hand, startups that don't use in-house HR teams can outsource payroll to third party payroll agencies or HR freelancers. 

Let's look at 50+ payroll statistics to evaluate how businesses are managing their HR operations and finances in 2025

General payroll statistics 

These statistics give an overview of the need for automation in payroll services to avoid errors and mistakes. They talk about outsourcing payroll services, paper-based payroll, and the consequences of errors in employee payment processing. 

• While over half of companies (55%) operating in one country keep payroll in-house, companies tend to outsource their payrolls.
• According to a survey, 51% of small businesses still use spreadsheets, and 19% use outdated manual or paper processes within their payroll departments. 
• 53% of companies have incurred payroll penalties in the last five years of non-compliance. 
• 82 million US employees, or 54% of American workforce, are affected by payroll problems. 
• Approximately 1 in 6 companies indicated that they had litigation issues due to payroll errors in the past year 
• On average, a company has 80.15% payroll accuracy rate.
• Time/attendance and expense errors are most common that occured for 1139 times per 1000 employees. 
• Companies that use payroll automation are 33% more effective. Automation streamlines payroll tasks and reduces errors, helping businesses save time and money. 
• Vacation/ paid time off/ sick time requests and scheduled earnings and distractions were the second and third common payroll errors that occured at a frequency of 503 and 410 times per 1000 employees.
• In the previous fiscal year, each error cost companies, on average, $291 to remedy directly or indirectly

• Businesses using automated payroll software report 70% fewer compliance issues.
• Businesses using payroll software see 31% fewer errors. The software helps ensure accuracy and reduce mistakes.
• 91% of employees utilize only one type of payroll system, while 95 utilize two or more payroll systems.
• 80% of employees utilize only one type of time and attendance system, while 20% utilize two or more. Financial services has fewest number of time and attendance systems, at 9%.
• An average company makes a staggering 15 errors per payroll period. 
• Businesses spend an average of $2,000 to $8,000 annually on payroll services. Although these services can be costly, they can save time and money by reducing errors.
• 93% of employees in small businesses get their paychecks on time. Although 60% are very certain that their paycheck deductions and net pay are accurate; a further 27% are somewhat certain.
• The percentage of workers who say their employer is offering flex time or remote work options has grown from 39% at that time to 57% in the latest polling.

Payroll outsourcing statistics

Not every business has the resources or need to hire a full-time HR. 

Startups in their initial stages generally process their payroll with the help of agencies and other part-time HR contractors. It works for them since they have a limited number of team members. 

However, when they expand, they onboard a full-time, in-house HR and start automating different processes through software.

• The percentage of businesses outsourcing payroll processes is set to increase as the global payroll industry is projected to grow by 5.8% from 2022 to 2027.
• Around 12%of companies currently outsource their entire payroll function. 

• 58% of businesses evaluated their remote working policies and impact on multijurisdictional payroll withholding and other elements of payroll compliance.
• Organizations expect 29% of employees to continue working remotely and 485 in some sort of hybrid model. 

Payroll automation statistics

Payroll errors are, unfortunately, common. Automating payroll services reduces repetitive, time-consuming tasks, helping HR teams focus on more critical issues. 

Let’s understand if automation is trending in the payroll services market or if there are still a few gaps to fill.

• Payroll software is the second largest segment of core human resource (HR) applications that has a total revenue of 4.7 billion USD
• 80% of businesses have only one insourced payroll technology, while about 20% utilize 2 or more insourced payroll technologies. 
• From 1999 through to 2023, the number of retirees working after their retirement stayed at or below 30%, aside from 2004, 2009 and 2018.
• Timekeeping is largely owned by payroll, the second most popular owner is the business. 
• 47% of all automation in HR and payroll benefits focuses on direct compensation, making things smoother for employees and employers.

Payroll statistics for employee retention

Employee retention is becoming a challenge for companies. People’s expectations of their pay are changing accordingly. Take a look at the stats below to get a background of people’s sentiments and expectations when planning and strategizing the payroll service.

• Salary attracts over 62.2% of candidates.
• Around 24.6% of employees work because they need a fresh challenge.
• Work flexibility (20.8%), meaningfulness at work (19.3%) and also advancement in pay (19.3%) are leading factors prompting the drive to explore more job opportunities.
• Major attractors of why someone will jump to a new job are career opportunities (38.1%), work flexibility (37.5%) and job security (32.1%).
• 57.4% employers state that compensation is the number one area where they can improve to better employee experience. 

• 96% of all employees have transitioned to a direct deposit. 
• 56% of Americans are unable to cover an unexpected $1000 bill with savings, according to a telephone survey.
• One in four employees (24%) will look for a new job after first payroll mistake, while another 25% would look for it after second payroll issue.
• Over 65% of Americans prioritize higher wages over better health benefits. 
• Nearly 72% employees would accept a job with slightly lower salary if it offered better healthcare and medical coverage.

Payroll error statistics

Not getting paid properly frustrates employees and might even disconnect them from their work. However, these errors are common when processing payroll manually or through a paper-based system.  

You need to automate these processes while complying with laws and employment regulations. Error-free payroll keeps your employees happy and your business running. Look out for these errors while processing payroll.

• Misclassification impacts 2.1 million construction workers across United States

• Almost half of the late-paid employees also received an incorrect amount.
• In 80% of cases, employees themselves discovered the errors in their paychecks.
• The average missing or inaccurate time punch occurred about 4 times for every 10 employees in the past fiscal year.

Make payroll services error-free

Calculating all components of payroll processing is the first step to building employee trust. Being foggy on several deductions, tax repayment, or employee level of an employee would not just lead to wrong pay disbursement but increase payroll dissatisfaction. Switching to new, agile, and automatic payroll software to compute all parameters of an employee's salary and manage individual work profiles would pave the way to stronger and positive workforce diversity.

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