ERP Software Cost: Real Insights Based on G2 User Reviews

Comparing enterprise resource planning (ERP) software costs is tricky. It involves analyzing various nitty-gritty that varies from vendor to vendor.

Most ERP software vendors offer different pricing tiers to suit various business sizes. Small companies may pay a lower fee for essential functions, while large enterprises invest more for advanced features. Adding modules and custom features increases the total cost of the software.

Implementation costs include consultation, data migration, integration, and various professional services. These costs vary widely as several third-party service providers also contribute to successfully onboarding to implement the ERP product. Beyond implementation, you might need to pay more for extended support or user training. 

The overall cost of an ERP depends on the business scope and the extent of implementation and customization needed. In this article, we’ll look at the different types of pricing that come with an ERP system.

Let’s take a look into the factors that influence pricing before we dive deeper into the numbers.

ERP software cost: pricing models

Most ERP systems, whether deployed on-premise or as a cloud-based application, usually offer subscription-based pricing. Some charge based on users, while some estimate license costs based on transaction volume. Let’s assess the costs of the top ERP software on the market. 

ERP software pricing model and costs

How transparent is ERP software cost, and what are the implementation costs?

This section looks into costs beyond the regular license fees while onboarding an ERP solution. Some software cost more depending on the integrations and customizations needed. 

Some ERP products will charge implementation costs, considering factors like data migration and the need for professional services and training. 

Here’s a quick breakdown. 

*Transparency level indicates how openly a vendor conveys pricing on their website. Some vendors share software pricing transparently, while some require potential buyers to feature their requirements to quote them the best price.

*Implementation costs are expenses incurred when introducing a new system, policy, or process into the business. These costs might also include professional services fees or data migration costs.

ERP software cost insights: factors, unexpected costs, and discounts 

For mid-sized companies, an average ERP implementation can range between $150,000 and $750,000. Let’s take a deep dive into the cost of top ERP software and how they compare. 

1. Gusto

• G2 rating: 4.0/5 based on 3,685 reviews.
• Pricing plan: Pricing available on quote. Plans like NetSuite Limited Edition suit small businesses with up to 50 employees. The Standard/Mid-Market Edition supports 11-1,000 users, while the Premium Edition offers unlimited licenses. The Enterprise Edition is ideal for large firms needing over 1,000 licenses.
• Average contract value: $6908-$254,684 
• Top features: Accounting software, financial management, global business management, and inventory management.
• Factors influencing pricing: License fees vary for every customer but are charged annually. Based on the type of integration you need, there can be a fixed and recurring cost associated ($0-$4,000+). Modules and customizations cost extra. 
• Unexpected costs: One-time implementation costs between $10,000 and $100,000+. Premium support add-on comes at an extra cost, but end-of-month or end-of-quarter discounts can get you a discount of up to 40%. The vendor proposes a 9% to 10% annual rate increase, but there’s scope for negotiation. 
• Benefits: Improves inventory visibility to reduce costs and optimizes supply chain flow. Helps streamline the overall business operations.

Insights on NetSuite based on G2 reviews:

These insights are based on 186 reviews submitted by the G2 user community for NetSuite between December 3, 2024, and March 18, 2025.

• Pricing: NetSuite’s pricing sentiment leans toward the critical side, with 10.75% of users specifically mentioning cost as a drawback. Common concerns include high pricing, unexpected fees, and value-for-money considerations. While NetSuite offers extensive ERP capabilities, its pricing structure doesn’t emerge as a standout benefit among users.
• Who uses it? NetSuite’s strongest user base is mid-sized businesses (50-500 employees), which make up 54.84% of all reviewers. Small businesses (<50 employees) account for 28.49%, showing that many growing companies also rely on the platform. Large companies (500-1000 employees) represent 9.14%, while enterprises (1000+ employees) make up 7.53% of users.
• Ease of use, performance, and reliability: 24.73% of users praise the platform for simplifying complex processes, making it accessible even for those without extensive ERP experience. While fewer users (3.23%) specifically mention performance and (1.08%) reliability, this doesn’t necessarily indicate issues. Rather, it suggests that ease of use is a more defining aspect of the user experience.

Based on features and pricing, NetSuite has a good share of users in the small business segment. However, it can scale really well to cater to mid-market and enterprise segment customers.

2. Microsoft Dynamics 365 Business Central

• G2 rating: 4.0/5 based on 819 reviews.
• Pricing plan: A free trial is available. The Essential plan starts at $70/user/month, and the Premium plan starts at $100/month.
• Top features: Comprehensive business management, project, and financial management. 
• Factors influencing pricing: Additional features for manufacturers and professional services providers. At $8/user/month, you can add team members and let them use the basic functionality of Microsoft Dynamics 365 Central. 
• Unexpected costs: A quick-start integration will cost you $40,000. If the implementation is too complex, the price can exceed $100,000. 
• Benefits: Allows small businesses to achieve seamless operations with integrations while increasing data security.  

Insights on Microsoft Dynamics 365 Business Central based on G2 reviews:

These insights are based on 82 reviews submitted by the G2 user community for Microsoft Dynamics 365 Business Central between December 1, 2024, and March 17, 2025.

• Pricing: 15.9% of users note concerns about cost, while just 2.4% appreciate its value. Some users find the pricing structure challenging, particularly due to add-on costs, but others acknowledge that the platform’s robust ERP capabilities justify the investment.
• Who uses it? Microsoft Dynamics 365 Business Central is a top choice for mid-sized businesses (50-500 employees), making up 37.8% of its users. It also sees strong adoption among small businesses (<50 employees) and enterprises (1000+ employees), each at 24.4%. Large companies (500-1000 employees) represent 13.4%, showing their versatility across business sizes while being especially favored by growing and scaling organizations.
• Ease of use, performance, and reliability: Users of Microsoft Dynamics 365 Business Central appreciate how easy it is to navigate, with 29.3% highlighting its intuitive design. Performance also gets a thumbs-up from 15.9%, with mentions of speed and efficiency. While reliability isn’t a major talking point, the focus on usability and responsiveness suggests that the platform delivers a smooth experience for most.

Microsoft Dynamics 356 Business Central offers flexible plans for small and medium-sized businesses. Its cost is quite competitive compared to the average cost of ERP software. However, it may still be expensive for some organizations. 

Although some small businesses use Microsoft Dynamics 365 Business Central, the company’s primary use base belongs to the  mid-market or enterprise segment. 

3. SAP S/4HANA

• G2 rating: 4.5/5 based on 758 reviews.
• Pricing plan: On-premise deployment can cost anywhere between $100,000 and $1,000,000. Cloud-based monthly subscriptions will come at a cost in the range of $20,000 to $100,000.
• Top features: Fast implementation, automatic automation and updates, and IoT capabilities. 
• Factors influencing pricing: Custom development ($10,000-$100,000) and data migration ($5,000-$50,000) come at an extra cost. A cloud subscription would have included tech support. On-premise deployment might need to pay a cost for technical support in the range of 18-22% of the license fee annually. 
• Unexpected costs: These are huge implementations, and some costs are often overlooked. These can be audit costs or expenses associated with change management. If you need premium support, you should be able to access it by paying additional costs.
• Benefits: Allows users to apply preconfigured processes for industry best practices and innovate by reshaping business models.

Insights on SAP S/4HANA based on G2 reviews:

These insights are based on 35 reviews submitted by the G2 user community for SAP S/4HANA between September 20, 2024, and February 27, 2025.

• Pricing: Pricing is a key discussion point among users, with 31.4% of users mentioning concerns about cost and only 2.9% highlighting affordability as a positive. The platform’s comprehensive feature set is widely recognized, but some users feel the pricing structure is steep, particularly for smaller businesses.
• Who uses it? For SAP S/4HANA Cloud, enterprises (1000+ employees) make up the largest user group at 34.3%, highlighting its strong appeal among large-scale organizations. Mid-sized businesses (50-500 employees) follow at 28.6%, showing that growing companies also find value in its capabilities. Large companies (500-1000 employees) account for 20%, while small businesses (<50 employees) represent 17.1% of users.
• Ease of use, performance, and reliability: Users appreciate the platform’s ease of use, with 25.7% highlighting its user-friendly experience. Performance is another strong suit, with 28.6% praising its speed and efficiency. Reliability, however, receives fewer mentions at 2.9%, suggesting it’s not a major talking point — either positively or negatively.

Based on the pricing insights, SAP S/4 HANA is suitable for enterprise companies that need large-scale implementation.

4. Sage Intacct

• G2 rating: 4.3/5 based on 3,617 reviews.
• Pricing plan: The annual charges depend on the modules you choose. The most basic annual subscription starts from $9000. Depending on the advanced modules you choose, the annual subscription charges can increase by $3000 and $10,000. 
• Average contract value: $8,388-$178,436
• Top features: Platform services with built-in tools, Salesforce integration, and web services (API). 
• Factors influencing pricing: The extent to which you integrate or customize the solutions, the system you’re migrating from, and the state of your general ledger and data will determine if you are at the low or high end of the implementation cost range.
• Unexpected costs: A company might want to invest in a care plan for additional support or attend Sage Transform, an education event. It’s best to budget for these costs. Other costs related to extended support, onboarding, training, and education come at an additional cost. 
• Benefits: Facilitates real-time multi-dimensional reporting without Microsoft Excel and frees your finance team to focus on growth.

Insights on Sage Intacct based on G2 reviews:

These insights are based on 177 reviews submitted by the G2 user community for Sage Intacct between December 2, 2024, and March 17, 2025.

• Pricing: Sage Intacct’s pricing isn’t a major point of discussion among users. Only 0.6% highlight it as positive, while 3.4% mention concerns about cost. While some users find it expensive, the majority seem more focused on its features and functionality rather than the price.
• Who uses it? Mid-sized businesses (50-500 employees) form the largest user base for Sage Intacct, making up 39.5% of users. Enterprises (1000+ employees) follow closely at 31.6%, showing that larger companies also find value in the platform. Small businesses (<50 employees) account for 19.8%, while large companies (500-1000 employees) make up 9.0%.
• Ease of use, performance, and reliability: Navigating the platform feels effortless for most users, with over half users (51.4%) praising its intuitive interface. Speed and efficiency also earn recognition, with 14.1% emphasizing strong performance. Reliability, however, isn’t a frequent talking point, appearing in just 1.1% of reviews.

Based on the pricing insights, Sage Intacct is suitable for mid-market or enterprise companies as it involves costly implementation. 

5. Acumatica

• G2 rating: 4.5/5 based on 1,551 reviews.
• Pricing plan: Acumatica’s annual subscription starts at $6,000 for the General Business Edition. It includes  5–10 users and 1,000 monthly transactions.  Mid-sized businesses typically pay $25,000 or more for additional users and higher transaction volumes. Acumatica’s monthly cost is based on monthly transaction volume. 
• Top features: AI automation, payroll, and HR management, as well as integrated systems with powerful APIs. 
• Factors influencing pricing: A straightforward implemention of Acumatica costs around $60,000. If you add customizations, the costs can easily exceed $125,000. Implementation here includes system setup, data migration, and training. Moreover, integrated modules can further increase the cost. 
• Unexpected costs: Advanced support, training and education, and other professional services are available at an extra cost. There might be some costs to add additional plugins to the system.
• Benefits: Its future-proof design supports AI and big data.

Insights on Acumatica based on G2 reviews:

These insights are based on 393 reviews submitted by the G2 user community for Acumatica between December 2, 2024, and March 13, 2025.

• Pricing: Acumatica’s pricing isn’t a top concern for most users. Only 1.0% highlight it as an advantage, while 3.3% mention cost as a drawback. Instead, user sentiment leans toward its capabilities, showing that Acumatica is chosen more for its features than for being budget-friendly.
• Who uses it? Mid-sized businesses (50-500 employees) make up the bulk of Acumatica users at 64.1%, reinforcing its appeal among growing companies. Another 24.2% of users come from small businesses (<50 employees), while large companies (5.3%) and enterprises (6.4%) make up a smaller share.
• Ease of use, performance, and reliability: With 25.7% of users praising its ease of use, Acumatica stands out as an intuitive platform. However, performance (3.3%) and reliability (0.5%) are far less discussed, indicating they aren’t defining factors for most users.

Considering the pricing and feature set, Acumatica suits mid-market and enterprise companies. 

ERP software cost: How do top solutions compare overall?

This comparison shows how quickly you can expect to see ROI once onboarding is complete. The table below also evaluates each software based on factors like implementation time and ease of setup.

Invest intelligently

Implementing ERP software is a massive initiative requiring extensive support from several stakeholders. Make sure you have a clear objective that you want to achieve through an ERP system. This will help you get the stakeholder buy-in and necessary budget to complete the extensive implementation process.

To make a more informed decision, consider factors beyond pricing, such as the estimated payback period, ease of setup, and average time to implement. Consider all factors that will take you toward your objective; the sooner, the better. 

Learn more about different types of ERP systems and make your decision more informed before taking the final call.