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I’ve always loved to travel.
Whether it’s planning weekend escapes, stretching PTO into long-haul adventures, or finding a new work-from-anywhere spot with decent Wi-Fi and even better views.
But when it comes to business travel, I’ve mostly watched from the sidelines. I’m not the one handling bookings or chasing expense approvals. Still, I’ve always been curious about the systems that make travel work smoothly for business teams. That curiosity recently led me down the rabbit hole of travel management software. I wanted to understand what these tools really offer, beyond booking flights. How do they handle multi-team coordination, policy compliance, or integration with expense systems?
I set out to evaluate the leading platforms, digging into features, G2 reviews, and user experiences. These seven rose to the top for offering a smarter, more seamless way to manage business travel, without the usual chaos.
These best travel management tools are top-rated in their category, according to G2 Grid Reports. Pricing details are available upon request.
Travel may feel as simple as book, go, return. But for business teams, it’s anything but. Behind every smooth trip is a system juggling approvals, itineraries, budgets, policy compliance, and post-trip reimbursements.
I went into this evaluation with one goal: to understand which platforms actually ease that complexity. I focused on what would matter in real-world use. How intuitive the platform is, how well it handles both individual and team bookings, and how seamlessly it integrates with tools like expense management software.
Some platforms stood out for their automation and customization; others impressed me with mobile-first UX or international travel support. Across all of them, I paid attention to reviews, features, and consistency in delivering real value.
The seven platforms below each bring something different to the table, but they share one thing: they make business travel more manageable. Whether you’re evaluating tools for your operations team or just curious about what’s out there (like I was), these picks are a solid place to start.
I’ve explored enough travel management platforms to know that not all of them actually make business travel easier. I wanted to find software that helps teams plan, book, and manage travel without turning the entire process into another frustrating, multi-step ordeal.
To do that, first, I looked at G2 Grid Reports to identify the top travel management software, ranked by usability, feature set, and customer satisfaction. After identifying the top contenders, I went beyond the ratings and used artificial intelligence (AI) to analyze thousands of G2 reviews, pulling out common pain points, praise, and overlooked features.
In cases where I couldn’t personally test a tool due to limited access, I consulted a professional with hands-on experience and validated their insights using verified G2 reviews. The screenshots featured in this article may be a mix of those captured during testing and ones obtained from the vendor’s G2 page.
The result? A curated list of travel management platforms that don’t just look good on the surface, but actually help teams enhance business travel by booking smarter, spending better, and staying organized.
I’ve spent enough time evaluating travel management software to know that sleek interfaces and well-known logos don’t always mean a smoother travel experience. So I blended user insights from G2 reviews with hands-on feature analysis to develop a criteria set rooted in what actually makes business travel more manageable. Here’s what I prioritized:
Over the span of several weeks, I researched and evaluated around 25+ travel management software. I narrowed down the best seven based on their features and ease of use.
To be included in this category, a solution must:
*This data was pulled from G2 in 2025. Some reviews may have been edited for clarity.
Navan gets a lot right when it comes to simplifying business travel. Users constantly talk about how easy the platform is to use, whether you’re booking a trip or tracking your expenses, it just feels intuitive. The layout is clean, things are exactly where you expect them to be, and you can move from booking to reimbursement without a ton of clicks or confusion.
The mobile app gets plenty of love, too. Travelers appreciate that it mirrors the desktop experience almost one-to-one. The design is clean, the UI is responsive, and features like real-time flight updates and itinerary details are easy to access. Whether you're booking on your phone from the airport lounge or finishing an expense report from your laptop, the experience stays consistent.
Another area where Navan wins big is expense management. The Navan Card comes up often as a game-changer. G2 users love that they don’t have to front the money themselves. Receipts can be uploaded quickly, expenses are tracked in real time, and reimbursements happen faster than with more traditional tools. That whole scan-and-submit process is smoother than most.
Booking, overall, is a strong suit. Users can book flights, hotels, trains, and rental cars all in one place. The ability to compare options, access corporate rates, and manage entire trips without bouncing between tools makes a huge difference—especially for frequent travelers. A few even noted how much time they save by not having to rely on travel agents for basic tasks.
While some users praised the chat support, others had the opposite experience —describing it as slow or unable to resolve issues effectively. And when things go wrong mid-booking, support delays can become a problem.
Technical glitches in the booking flow were also mentioned. A handful of users ran into failed transactions, booking errors, or credits that didn’t apply properly. Some users found it confusing to make post-booking changes through the app.
There were also mentions about delayed approvals and poor notification systems.
That said, despite small gaps, Navan seems to deliver on what it promises: a modern travel and expense platform that cuts out the clutter, streamlines the busywork, and makes business travel feel a little more under control.
If you’re looking for a tool that puts bookings, payments, and expense reports in one clean flow and you’re willing to put up with the occasional bug or support hiccup, Navan is worth keeping on your shortlist.
"The UX using the app was amazing, uploading expenses is really simple and it guides you all the way through the process. I really never got lost using the app even as a newbie. The easiness for booking flights and hotels is SO good and it let you know the budget and how much you will pay for extras if you want and it even has the ability to extend the trip for personal travel there in the app!
The Navan Card for employees is a lifesaver and it provides a great experience when using it. The flights updates and status is amazing. It always provides gates, terminals and status updated while having the reservations codes at hand for both hotel and flights."
- Navan Review, Gabriel G.
"Multiple errors in the app while trying to book. Flight credits shown are wrong. When I call to complain, I am told I should just chat or call to book or to make change. Chat booking take over an hour."
- Navan Review, Ajay S.
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There’s a reason so many teams rely on myBiz by MakeMyTrip. It takes a lot of the friction out of planning and managing business trips.
Across the board, users really appreciate how simple and intuitive the platform is. Booking a flight or hotel takes just a few clicks. The interface is designed to get you where you need to go quickly, and a lot of people said they could navigate the platform without much of a learning curve. I saw repeated mentions of how smooth the booking flow is, whether you’re using the desktop site or the app.
Corporate travel management features are great. From the feedback I reviewed, it's clear that users rely on myBiz to manage multiple employee profiles, set approval workflows, and centralize all bookings in one place. The dashboard helps admins track spending, monitor team travel activity, and generate reports without chasing down people for receipts.
The corporate discounts and offers are another major value-add. Many users said they were able to find lower prices than what they typically see on public platforms and several highlighted free date changes, flexible fare rules, and other perks tailored to business travelers. That said, some users did feel the offers could be more consistent, especially when compared to what’s available on personal MakeMyTrip accounts.
People also liked how time-saving the platform is. Instead of switching between tools or emailing vendors, you can handle everything in one centralized platform. Some even called it their one-stop shop for business travel. And for fast-moving teams, the ability to generate travel reports, track expense summaries, and manage everything under one login is a big plus.
I came across several reviews that pointed out pricing issues where myBiz listings were either higher than competitor platforms or didn’t reflect available discounts at checkout. Some also mentioned that while corporate pricing is a nice touch, it didn’t always feel like a clear win compared to personal accounts.
On the technical side, users flagged some UI/UX issues, like slow app loading, overwhelming reporting tools, and bugs that made navigating the platform harder than it needed to be. For example, there were complaints about confusing GST credit tracking, and issues when trying to change IRCTC IDs (important for train bookings).
A few people also shared that adding or managing employees felt too manual. Approval settings and other org-level configurations were also described as a little complex when getting started.
All in all, myBiz is doing a lot of the heavy lifting for companies trying to simplify travel operations. If your priorities are speed, compliance, and centralization, it’s a solid contender.
"myBiz automatically saves GST and applies while booking which saves time and effort, It provides special fares for corporate services including free seats, meals, low cancellation fees and free date change. myBiz allows to track expenses, wallet balance and travel management which helps to keep track of travelling for the organisation. Convenience fares while booking flights are very low and no hidden charges with extra discounts on the payment page help you to manage your budget and extra services. It also provides automatic reminders before the travelling date."
- myBiz by MakeMyTrip Review, Kusum A.
"While myBiz offers excellent rates but the offers have sometimes finer T&Cs which are not quite apparent. Like for example there was an offer of cashback on booking 5 tickets on the platform for 10% additional cashback but the finer print was it had to be done in a month - which I felt was not apparent. The UI feels bit overwhelming and bit confusing at start - especially the GST credits tracking part."
- myBiz by MakeMyTrip Review, Ritesh K.
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Based on what users shared, Brex stands out not just for what it does, but how well it does it. The consistent feedback paints a picture of a platform that’s polished, purposeful, and genuinely designed to make spend management less chaotic.
One of the most commonly praised aspects is how easy Brex is to use. I saw this over and over, people love the intuitive layout, both on desktop and mobile. Whether you're setting up cards, submitting an expense, or digging through transactions, the experience feels smooth and frictionless. That kind of usability doesn’t happen by accident. It’s clear the UX team has put in the work.
Another big win? Automated expense management. Users raved about how Brex handles reconciliation and categorization. The OCR technology that scans and extracts data from receipt photos makes it easier to attach and submit documentation. It’s not just about uploading a file, it’s about streamlining a process that usually takes up too much time.
And speaking of time, Brex gets high marks for speed and efficiency. Whether it's submitting expenses, getting approvals, or receiving real-time notifications, the system moves fast. Users specifically mentioned how helpful the instant text alerts and Slack notifications are. When a transaction happens, you get pinged, can add a memo, and move on. No digging through your inbox or waiting for a weekly summary.
The platform also scores points for offering both physical and virtual cards. From what I read, virtual cards are a favorite for teams managing online purchases or handling vendor-specific transactions. They add a layer of security and help compartmentalize spending without adding administrative burden.
On the accounting side, integrations with NetSuite, Concur, and Slack are frequently mentioned. These help streamline monthly close, automate reporting, and reduce manual work. While most users appreciated the integrations, a few flagged specific issues with syncing errors, especially with terminated employees.
Receipt management still has some rough edges. While OCR is a big help, some users wished they could upload multiple documents at once or found the mobile flow a little clunky. There's definitely room to tighten that up.
Another common theme was the lack of a compelling rewards program. Users didn’t necessarily expect Brex to match traditional credit card perks, but a few noted that the points structure doesn’t feel particularly rewarding.
A couple of users pointed out limitations when trying to access travel booking information outside the app, or when using the platform on international websites.
Still, those gaps don’t take away from the core value Brex delivers: fast, intuitive, reliable spend management for growing teams. From the automation behind expenses and approvals to the thoughtful integrations and real-time feedback loops, Brex feels like it was designed for people who want to stay in control.
"To be honest, I was impressed by my experience with Brex. I'm setting up a corporate checking for my publishing business and the company is small at the moment. They helped me with onboarding in a smooth and quick way. They also made me feel valued even though I'm not a big time operation yet. I received a checking account number within a few days and in less than a week I had a sleek debit card with my company name. It's an amazing feeling and they helped make it so smooth. I'm a big fan so far!"
- Brex Review, Matt O.
"Some features are slightly clunky and a bit slow at times. The app in particular either crashes are takes a long time to update at times. Certain features such as currency conversion are not available on the app. Also the scanning of the invoice for invoice/receipt data is not great. We have an Irish entity and autopay is not available in line with the US entities."
- Brex Review, verified user.
Ramp doesn’t just make travel and spend management easier, it actually reshapes how people think about it.
The interface is clean and fast, and whether users are uploading receipts, managing cards, or reviewing statements, they consistently mention how smooth the experience feels. It’s not just easy to use, it feels designed for the people actually doing the work.
One thing users really love? Receipt management. You can snap a photo and text it in, and Ramp will auto-match it with the right transaction. Users praised the AI-powered receipt recognition and automatic categorization for shaving hours off what used to be a manual, error-prone process. That, combined with OCR features, turns the dreaded end-of-month receipt chase into a quick, near-frictionless task.
The virtual cards also came up a lot. Users like how easy it is to create, assign, and manage cards, especially with custom limits. They're used to control spend, prevent fraud, and simplify department-level budgeting. Security and flexibility are the name of the game here.
Some users appreciated the ability to manage travel expenses and bookings alongside regular spending, and found it helpful to have all that data in one place. Others noted that Ramp’s travel tools are still in beta and don’t yet feel like a full-fledged booking platform. In short, Ramp has made a promising start.
The automation works most of the time, but it’s not flawless. Others wished Ramp could remember their default department fields, to avoid reselecting them on every transaction.
Still, none of these seemed like dealbreakers. What I saw across the board was that Ramp delivers serious value. It’s a modern solution that respects your time, and it’s clear most users would recommend it.
"Ramp is extremely user friendly. The whole implementation was done by myself. It easily integrates with our accounting software (Sage Intacct) and provides variety of features for proper record keeping. We were able to replace 3 different providers with Ramp, and now our AP, Employee Expenses Reimbursement and Credit Cards are all in one place. Customer support is always excellent in responding quickly, even though I do not get to contact them often thanks to the very detailed and easy to navigate Help Center. And best of all there is cash back when you use Ramp Card, which adds up so quickly and can be used in variety of ways."
- Ramp Review, Nadiia D.
"Limited options for business travel and lower net cash benefit rebates versus other cards. Also, less partner benefit promotions. However, right now the time savings is the benefit, plus we use the cash back on our spending to lower our monthly credit card bills."
- Ramp Review, Brian V.
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SAP Concur is the kind of tool that excels at scale, with layers of automation and integration that finance and operations teams appreciate. But it also brings some quirks and complexity, especially for those new to the system.
Let’s start with what people clearly love: automation. Over and over, users shared how Concur helped them cut down on manual entry by automating expense reports, invoice processing, and approval workflows. It’s the kind of time-saver that really adds up over the course of a month. One reviewer even called it their paperless assistant, thanks to features that let them upload receipts, auto-fill details, and send claims with a few clicks.
Users appreciated how Concur integrates with corporate travel agencies and enforces company policies automatically. Whether booking flights or hotels, Concur keeps everything aligned with budget guidelines and ties the spend directly back to the expense report. No duplicate entries, no end-of-trip surprises.
Even though many people said the interface was easy to use, a significant number described it as hard to navigate. The system works, but it doesn’t always feel modern. Common complaints included confusing layouts or needing too many clicks to complete basic actions.
And while some users liked the mobile app, others had the opposite experience. I read reviews about login errors, usability problems, and error messages.
SAP Concur is a robust, enterprise-grade platform that delivers real value when you need tight policy control, deep integrations, and automated workflows. It’s ideal for mid-to-large organizations where visibility, compliance, and cross-platform syncing are top priorities. But be prepared for a bit of a learning curve.
"SAP Concur has been a lifesaver for organizing and managing business travel and expenses. What I genuinely love is how easy it is to integrate with other tools and systems we already use everything feels connected. The mobile app is a great thing, letting me snap a photo of a receipt and upload it instantly, which has saved me countless hours of manual entry. It iss also very intuitive to use once you get the hang of it, and the detailed reports it generates are a goldmine for tracking company spending. For a global team like ours, its multi-currency and multi-language support has been useful, helps us maintain consistency no matter where we are."
- SAP Concur Review, Shubham K.
"User interface!! Things are too descriptive, nothing icon based. If the GUI is made more graphical the dashboard would look cool and would avoid us to keep searching for things and it helps us to explore things easily rather than someone teaching us to navigate."
- SAP Concur Review, Adarsh S.
From all the reviews I’ve looked through, I can say that TravelPerk earns a lot of praise for doing exactly what busy teams need it to do: simplify business travel. It’s a centralized platform where you can manage almost every aspect of company travel.
The first thing users repeatedly talk about is ease of use. TravelPerk’s interface gets high marks for being clean, intuitive, and fast to learn. People love how straightforward it is to book trips, manage itineraries, and check updates, whether they’re planning a single trip or booking for an entire team.
What also stood out was just how comprehensive the travel inventory is. Flights, hotels, trains, car rentals, it’s all there in one place. Users liked that they could compare prices across providers and find options that fit both budget and policy. Several mentioned that even group booking and travel collaboration was smoother than expected, which is a lifesaver for admins booking for multiple colleagues.
A lot of users also spoke highly of TravelPerk’s speed and efficiency. The process of booking and confirming travel feels streamlined, with fewer steps and fewer manual inputs than other tools. And once you’ve booked, notifications about flight changes, gate updates, and travel details are another feature people consistently value.
In terms of backend power, I saw strong feedback around integration and automation. Teams liked that they could sync corporate payment methods and set up approvals automatically. It made expense management and reporting feel less painful.
And of course, I can’t forget the customer support feedback. Many people had really positive experiences: fast responses, helpful agents, and a concierge team that went above and beyond for complicated travel requests or last-minute changes. While many had great support, I also saw some mentions about slow response times, especially during high-volume travel periods.
Technical glitches and app performance issues was something that came up a couple of times. Users described the app as slow or buggy at times, with crashes or login problems. The desktop platform also occasionally ran into booking process errors, like reservations ending up in drafts unexpectedly.
Users wanted more options to filter search results or customize how they manage booking policies and traveler preferences inside the platform.
Based on everything I read, TravelPerk gets the fundamentals of business travel management right. It’s easy to use, powerful for team coordination, and efficient for booking. The system works well as a centralized travel hub, and many users would absolutely recommend it.
If you want a dedicated travel booking solution that will save time, simplify reporting, and centralize spend, TravelPerk is a strong pick.
"I love easy to use structure of this software. I can pick train, book hotel, I can note why I want this accommodation, I can see the all approval process or if it is approved or not. ı also logged my personal info, I need to add again and again each time. It saves a lot of time!"
- TravelPerk Review, verified user.
"We've encountered a few instances where our preferred lodging or airfare options weren't available through TravelPerk. Additionally, when booking through the platform, the absence of an option to secure refundable flights has posed a challenge. Consequently, we've had to resort to cancellations, receiving credits with various airlines instead. Fortunately, given our frequent travel volume, rebooking is generally feasible, albeit introducing a layer of complexity to the process."
- TravelPerk Review, Josh H.
From what I read, Amex GBT Egencia is the go-to tool for companies that want control and simplicity in managing business travel. The consistent feedback was that Egencia delivers on the basics extremely well, while still leaving room for improvement in certain areas.
Over and over, users shared how intuitive the platform feels. Booking flights, hotels, rental cars, and trains is fast, straightforward, and hassle-free. The layout is clean and people like that everything they need, from itinerary details to payment and reporting.
I saw a ton of mentions about how nice it is to consolidate all travel needs into one system. Users can manage global bookings, track company spend, and approve or reject travel requests without needing to jump between apps or spreadsheets.
The speed and efficiency of booking came up a lot too. People love how Egencia streamlines approvals and requests so that trips get booked faster, with fewer back-and-forth emails. The self-booking feature was also highly rated for empowering employees to handle their own trips — within company policy, of course.
Users talked very positively about customer support, especially when working with dedicated account managers who go the extra mile. The Egencia app was also called out as smooth and convenient for managing trips on the go.
On the reporting side, I saw a lot of appreciation for the custom reporting capabilities and travel spend tracking. Finance teams can generate reports quickly for month-end reconciliation and budgeting. Another feature people liked: the void option within 24 hours of booking. It saved users from headaches when plans changed unexpectedly.
I also liked seeing users call out automated price checks. Egencia searches for lower fares even after a reservation has been made and matches them to help cut costs.
The global travel options were another strength mentioned often. There’s a good range of flights, hotels, and car rental providers, which makes it easier for multinational teams to book travel under one platform.
Let's talk about customer service inconsistency. While many users loved it, just as many felt support was slow, agents lacked knowledge, or language barriers caused miscommunication.
There were also repeated mentions of booking modification challenges. Users found flight credits hard to use, changing reservations took too long.
I also saw a fair amount of frustration with hotel pricing and availability. A few users thought Egencia wasn’t always showing the best prices compared to airline or hotel direct sites. One review even noted booking a hotel that no longer existed!
Amex GBT Egencia still wins as a powerful, enterprise-level travel management solution. It shines at what big companies care about most: global scale, policy enforcement, self-service booking, reporting, and centralized control.
"As a travel arranger, I rely on Egencia daily to book flights, hotels, and rental cars for our team, and overall, it gets the job done efficiently. The platform is user-friendly, with a streamlined interface that makes it easy to manage multiple itineraries at once. Amex GBT allows arrangers/travelers to quickly implement a payment method that is easily usable for each booking. Customer support is generally responsive, but certain issues require more back-and-forth than I’d like. Despite this, Egencia has been seamlessly integrated into our program and we're greatly enjoying its benefits!"
- Amex GBT Egencia Review, Grayce B.
"At times, we do get customer service agents that are new and are still in the training process so our call times when calling customer service are long to make changes on an itinerary. For example an hour. Egencia Central billing - if we create a new traveler group you can not just add the group to the existing central bill card you have to delete the entire card and go back in and add everyone back on."
- Amex GBT Egencia Review, Wendy F.
Have more questions? Find more answers below.
While travel managers and operations teams are the main users, it’s also helpful for finance teams (to track budgets and compliance) and employees (to easily book and manage their own trips within company policy).
Some platforms include built-in expense tracking and expense reports or integrate directly with tools like SAP Concur, Expensify, or Zoho Expense. Look for automated receipt capture, policy-compliant spend limits, and easy reimbursement workflows.
Not at all. Many platforms offer flexible plans for startups, small teams, or remote-first companies. The key is finding a tool that fits your team’s size and complexity. Some platforms even offer free tiers.
Start by identifying your must-haves: Do you need multi-currency support? Is mobile access critical? Are you booking internationally? Once you know your core needs, evaluate platforms based on usability, integrations, pricing, and G2 reviews to see how they perform in real-world use.
It involves setting travel policies, coordinating bookings, managing approvals, tracking expenses, and ensuring compliance. Companies often use travel management software or partner with a travel management company (TMC) to streamline operations, reduce costs, and improve the travel experience for employees.
Travel management focuses on booking and trip logistics, while T&E platforms include both travel planning and detailed expense handling like reimbursement automation, spend analysis, and approval chains. Some tools offer both, while others specialize in one area.
Diving into the world of travel management software gave me a new appreciation for what happens behind every smooth trip. These platforms aren’t just about flights and hotels, they’re about making business travel feel less like a logistical puzzle and more like a streamlined, stress-free process.
In this evaluation, I focused on tools that hold up under real-world conditions, not just polished marketing pages. By analyzing thousands of G2 reviews, comparing feature sets, and paying attention to how these platforms perform across different use cases, I landed on seven standout options that go well beyond booking basics.
If you’re evaluating options for your team or just curious like I was, these seven picks are a solid starting point. After all, business travel doesn’t have to be chaotic. With the right tools in place, it can be one less thing to worry about.
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