Intelligent automation (IA) software adds a brain to your system, enabling it to learn, perform tasks automatically, and adapt. It helps businesses save time and money and lets the workforce and customers perform simple actions.
These tools can automate customer interactions and cater to simple customer requests like providing account information and service status. You can find such tools in offices, factories, and other workspaces that prioritize fast and smooth operations.
Many businesses use natural language generation (NLG) software on the customer support and marketing front to perform large-scale interactions and tasks. The software performs its functions through intelligent automation, freeing up resources for critical use.
You will find a lot of software when seeking an intelligent automation tool. Look at the list below to discover the best in every category.
*These software solutions are ranked using an algorithm that calculates customer satisfaction and market presence based on reviews from our user community. For more information, please check out our G2 Research Scoring Methodology. Some user reviews may have been edited for clarity.
Take a deep dive into the best IA tools on the market and understand why users like or dislike them.
* These are the leading natural language generation software solutions from G2’s Winter 2024 Grid® Report.
Quill offers AI-powered suggestions to improve grammar, content, and style. Its real-time, easy-to-use collaboration feature lets you work with others on the same projects, where they can add comments and suggestions.
Below are some of Quill's notable features.
Quill doesn’t have its pricing on the website. You can contact the team to know how much the product costs.
“It's very convenient to rephrase sentences using quill. It helps change the words in a text without altering the context's meaning and helps create plagiarism-free text.”
- Quill Review, Karandeep S.
“The advanced features and options may have a steeper learning curve for new users. It might take some time to become proficient with all the functionalities, and a more intuitive onboarding process would be beneficial.
Another thing to add here would be the fact that while Quill offers a free tier, the full range of features comes with a subscription cost. Although the pricing is reasonable, it may deter some users looking for a completely free writing tool.”
- Quill Review, Saurabh K.
Anyword is useful for businesses looking to boost the impact of their advertising and engage with potential customers. It helps marketers craft compelling copies across various platforms. With Anyword, users can analyze and predict the performance of different text variations to maximize campaign results.
Below are some notable features of Anyword.
Below are some noteworthy details on Anyword pricing.
The above prices are applicable when you pay a year’s cost at once.
“Anyword saved me a lot of time creating and thinking of content. I was able to write stuff in just several minutes. It has many great features, such as editing, making blogs, website automation, etc. I use it very frequently when I'm out of time. I never interacted with their Customer Support, as I never needed help. It may be expensive, but it's a bang for your buck.”
- Anyword Review, Yousif S.
“Although it’s very helpful, its word limit restricts me a lot when it comes to long paragraphs. Also, sometimes it generates the wrong text, and I have to skim through it and correct it.”
- Anyword Review, Aryan G.
GluonNLP Sentence Generator produces coherent and contextually relevant text outcomes based on input models and data. It helps in several tasks, such as text completion and generation. Natural language processing (NLP) developers and researchers use it to implement sophisticated language models into their applications.
Below are some notable features of the GluonNLP Sentence Generator.
GluonNLP Sentence Generator doesn’t share its pricing on the website. You can get in touch with the team for more information.
“Easy to use, GluonNLP has many pre-made models for different tasks. It’s fast and doesn't break. It can handle big tasks. It helps research by giving fancy models and ways to check our work. These are some features that I liked most.”
- GroupNLP Sentence Generator Review, Abhijeet M.
“The only thing I dislike about GluonNLP Sentence Generator is sometimes it gets confused when a sentence is very large and complex. It became confusing for users as well.”
- GroupNLP Sentence Generator Review, Divyaprakash P.
Twin synthesizes human speech to develop conversational voice and chatbots. It understands intentions and context, leveraging them to generate text. Its chat platform aggregates multiple conversations between agents and clients in a single and convenient control panel.
Below are some notable features of Twin.
Twin’s pricing isn’t available. You can connect with their team for more information.
“Twin software is a user-friendly tool. It has a clean user interface and a simple experience for my team and customers. My team uses this tool for our chat system, especially WhatsApp.”
- Twin Review, Stella M.
“Frankly, I find the platform somewhat unstable, which means that the application crashes most of the time, which is annoying for the user.”
- Twin Review, Jocelyn Fernand D.
NLP AI Automation has the remarkable ability to recognize language and convert text to speech. It extracts data from any source while delivering insights based on its analysis. Overall, it simplifies data processing and extraction tasks through automation and helps users expedite such tasks, improving efficiency.
Below are some notable features of NLP AI Automation.
NLP AI Automation’s pricing isn’t publicly available. You can get in touch with the team for more information.
“It’s a very good software for language recognition and text-to-speech conversion. This app is a favorite for exchanging information in the machine learning world. It has various enhancements and filters to make a good impression by enabling language translations and speech augmentation.”
- NLP AI Automation Review, Soumya Deep D.
“The website can be more user friendly where users can get more demos and information about the product and its usage.
- NLP AI Automation Review, Azaruddin S.
Informative AI quickly analyzes data to provide relevant research insights to small businesses. It extracts and presents data with high accuracy, reducing the risk of human errors in information retrieval.
Below are some notable features of informative AI.
Informative AI’s pricing isn’t available on the website. You can get in touch with the team for more information.
“It generates content like any real experienced person can do. It’s super helpful and convenient when you’re unable to create the contents yourself for some reason.”
- Informative AI Review, Prabin R.
“Informative AI falls short in delivering relevant information. It provides options, which makes it difficult to make informed decisions. Its versatility is lacking as it struggles to generate content across industries.”
- Informative AI Review, Kemal V.
Alana AI’s conversational artificial intelligence captures context from a given input to generate meaningful responses. It diverges from scripted interactions to create a human-like conversation. It’s different from a run-of-the-mill chatbot as it delivers a more natural and personable conversation, enhancing user experience.
Below are some notable features of Alana AI.
The company doesn’t disclose its pricing on the website. However, a user review suggests it’s an affordable solution.
“I like Alana for its ability to enhance AI while offering a unique experience. If Alana AI lives up to its potential, it will perform better than AI assistants who are more task-oriented by providing great interactions. Alana AI is very helpful when it comes to giving good answers, developing social links, and understanding conversation.”
- Alana AI Review, Anubhav O.
“I wish they had an app. It would make it a lot easier.”
- Alana AI Review, Anne J.
Google’s Cloud Translation API translates websites, apps, documents, and other files at scale with quality and enterprise-grade security. Its neural machine translation technology dynamically translates text using a Google pre-trained or custom model. The custom training model uses the given training dataset to translate with better accuracy.
Below are some notable features of Cloud Translation API.
Below are some noteworthy details on Cloud Translation API pricing.
“I found Google Cloud Translation API very helpful because its accuracy rate of translating the text from one language to another is excellent compared to Microsoft Translator text API. It also supports various programming languages and is very easy to implement in even your live project.”
- Cloud Translation API Review, Kamran S.
“Pricing structure is a potential concern for smaller businesses or projects with limited and tight budgets. These are very general services and should have a basic or standard free service. For further features, you can tell your user to upgrade to a new plan or subscription.”
- Cloud Translation API Review, Rohit K.
Curo Speech is an automatic speech recognition (ASR) and text-to-speech (TTS) application. It delivers a highly accurate conversational experience for customer care applications. With Curo Speech, businesses incorporate speech technology into their service channels.
Below are some notable features of Curo Speech.
Curo Speech doesn’t provide pricing details on its website. You can contact the team for more information.
“Curo Speech is a fast and effective solution to convert text into speech. It facilitates customer interaction which comes in handy along with accuracy in its speech recognition. It is also a cost-effective platform for users.”
- Curo Speech Review, Taniya R.
“System requirements are a bit on the demanding side. Not everyone can access high-end hardware, which might be a deal-breaker for users with older computers or limited resources.”
- Curo Speech Review, Mohan R.
Persado creates content that resonates with customers and drives bottom-line performance. It generates personalized language that inspires customer action and an outsized return on investment (ROI) for the business. The tool generates language based on what resonates with individual customers and has been proven to inspire customers to act.
Companies in the fashion, and software industry, use it to increase conversions with generative AI.
Below are some notable features of Persado.
Perado’s pricing isn’t available on the website. You can contact the team for more information.
“Persado software is easy to use. This software emotional analyzer helps me optimize marketing content and help my business create messages that resonate strongly with our targeted audience. I have been using this software for 6 months, making my work very profitable. It is also easy to integrate with any other software.”
- Persado Review, Stella M.
“Integrating Persado with your marketing and customer engagement systems might necessitate a commitment of time and resources, particularly if your legacy systems are not already well equipped for such integration.”
- Persado Review, Tejaswini T.
Intelligent automation software pairs robotic process automation (RPA) tools with AI to automate business processes. RPA carries out tasks, and AI learns and analyzes to speed up business processes using computer vision, fuzzy logic, and various other technologies. It creates business processes that can think, learn, and adapt autonomously.
The software helps businesses increase their operational efficiency as it frees up resources. It becomes easier to scale with more resources available at your disposal.
Intelligent automation has its foundational layer as robotic process automation (RPA). RPA automates a task as it’s programmed to do so. The ability to think, learn, and adapt comes through artificial intelligence. Intelligent automation combines both RPA and AI to automate tasks with capabilities.
Since RPA is a fundamental building block of intelligent automation (IA), it’s less complex and automates rule-based repetitive tasks. However, comparing the complexity of RPA and IA is subjective since RPA is a part of IA.
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