Zack Busch

Zack is G2's research analyst for IT and development software. He leverages years of national and international vendor relations experience, working with software vendors of all markets and regions to improve product and market representation on G2, as well as build better cross-company relationships. Using authenticated review data, he analyzes product and competitor data to find trends in buyer/user preferences around software implementation, support, and functionality. This data enables thought leadership initiatives around topics such as cloud infrastructure, monitoring, backup, and ITSM. Coverage areas include cloud computing, storage and backup, monitoring, DevOps.


What Is a Network? (+Types and Networking Terms)

While the name might sound simple, networking tends to be incredibly complex.


Types of Business Process Management (+How to Pick What's Right for You)

As far as software goes, business process management (BPM) — as a concept — is a nebulous...


What Is Shared Hosting? (Advantages + Potential Issues)

Businesses need websites to build their digital footprints.


6 Stages of the Mobile Development Lifecycle

Developing an app is hard.


Breaking Down ACID Databases

Data integrity is not a far-out concept.


Service Desk vs Help Desk: How to Tell Them Apart

It bothers me when things don’t work the way they should.


Low-Code vs. No-Code Development in App Creation

You want to make an app, but you don’t know much about writing code.


Everything You Need To Know About Load Balancing a Server

If you’ve ever had a website or application crash on you when you’re in the middle of, say,...


What Is a Database? (+Types of Databases Businesses Implement)

To run a business effectively, your data can’t be a mess.

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