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Zack Busch

Zack is a former G2 senior research analyst for IT and development software. He leveraged years of national and international vendor relations experience, working with software vendors of all markets and regions to improve product and market representation on G2, as well as built better cross-company relationships. Using authenticated review data, he analyzed product and competitor data to find trends in buyer/user preferences around software implementation, support, and functionality. This data enabled thought leadership initiatives around topics such as cloud infrastructure, monitoring, backup, and ITSM.


What Is Port Forwarding? - A Beginner's Guide

For most people, networking is a complex, nuanced knowledge space; the only thing more abundant...


6 Stages of the Mobile Development Lifecycle

Developing an app is hard.


Breaking Down ACID Databases

Data integrity is not a far-out concept.


Service Desk vs Help Desk: How to Tell Them Apart

It bothers me when things don’t work the way they should.


What Is a Network Drive? (And How Is It Useful)

Network drives might not be something a lot of people are familiar with.


How to Map a Network Drive (on Windows 10 and Mac OS X)

Setting up a network drive can sometimes be a pain, but connecting to it shouldn’t be.

Network Monitoring

What Is Network Traffic Monitoring? Definition, Concepts, Tools

Nothing grinds my gears quite like slow internet speed at work.


Screen Sharing on a 2019 Mac: No Downloads Necessary

The digital age has created an intense demand for computers in the business world.


What Is Replication? (+How It’s Different From a Backup)

In the age of databases, servers and the internet, companies cannot afford to be offline —...

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