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Current: Vishal Sharma

Vishal Sharma

Vishal Sharma is the CTO at SearchUnify, (Grazitti Interactive's flagship product). He leverages over a decade of experience in developing and deploying enterprise search solutions and optimizing end-to-end CRM management to make SearchUnify the trusted cognitive platform for customer support transformation.

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The 5 “Fuel” Principles for Designing GenAI Virtual Assistants

Customer queries don’t really have a working-hours limit. However, imagine being able to provide an...

The 5 “Fuel” Principles for Designing GenAI Virtual Assistants

by Vishal Sharma

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