Rebecca Reynoso

Rebecca Reynoso is the former Sr. Editor and Guest Post Program Manager at G2. She holds two degrees in English, a BA from the University of Illinois-Chicago and an MA from DePaul University. Prior to working in tech, Rebecca taught English composition at a few colleges and universities in Chicago. Outside of G2, Rebecca freelance edits sales blogs and writes tech content. She has been editing professionally since 2013 and is a member of the American Copy Editors Society (ACES).


Understanding Artificial Intelligence and Machine Learning

Artificial intelligence and machine learning are trending terms in the tech sphere that are often –...


Learning AI: Become an Expert Without a Degree

Diving into a topic like artificial intelligence without previous knowledge seemed like an attempt...


43 Can’t-Miss Voice Search Statistics for 2020

Smartphones gave way to the concept of voice search on personal devices, which eventually evolved...


7 Tips on How Small Businesses Use Artificial Intelligence

Enterprise businesses (you know, multi-million dollar companies that don’t need any more name...


AI in Healthcare (+5 Ways It’s Used in 2020)

It’s no secret that healthcare is a perpetually in-demand field.


Chatbot Basics: Everything You Need to Know

The use of chatbot technology has risen throughout the 2010s, yet as early as the 1960s, chatbots...


5 Methods for Tracking Chatbot Success Rates (+Tool Suggestions)

With chatbots becoming commonplace, a necessity that comes with their implementation is tracking...


How Retail Chatbots Impact E-Commerce Customer Service

With the popularity of online shopping and regular growth of the e-commerce market, demand for...


Discover 6 Innovative Ways to Use Chatbots for Marketing

If you had spoken to a marketing expert at least a decade ago, it’s unlikely they would ever have...

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