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Rebecca Reynoso

Rebecca Reynoso is the former Sr. Editor and Guest Post Program Manager at G2. She holds two degrees in English, a BA from the University of Illinois-Chicago and an MA from DePaul University. Prior to working in tech, Rebecca taught English composition at a few colleges and universities in Chicago. Outside of G2, Rebecca freelance edits sales blogs and writes tech content. She has been editing professionally since 2013 and is a member of the American Copy Editors Society (ACES).


7 Tips on How Small Businesses Use Artificial Intelligence

Enterprise businesses (you know, multi-million dollar companies that don’t need any more name...


AI in Healthcare (+5 Ways It’s Used in 2020)

It’s no secret that healthcare is a perpetually in-demand field.


Chatbot Basics: Everything You Need to Know

The use of chatbot technology has risen throughout the 2010s, yet as early as the 1960s, chatbots...


How Retail Chatbots Impact E-Commerce Customer Service

With the popularity of online shopping and regular growth of the e-commerce market, demand for...


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If you had spoken to a marketing expert at least a decade ago, it’s unlikely they would ever have...


6 Expert Tips for Creating a Chatbot from Scratch

If you’ve ever considered creating a chatbot for your company’s website, but weren’t sure where to...


Facebook Using AI to Stop Notifications about Dead Friends

Social media is an integral part of most people’s lives. And as we all know, anything posted on...


What We Can Learn from McDonald’s AI Integration (+Who Does it Benefit?)

When you think of McDonald’s, your first thought probably isn’t how they’re a thought leader in the...


Companies Using Chatbots: 8 Tips from Business Professionals

Have you encountered a chatbot in place of a human customer service representative (CSR) on a...

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