Justyna Polaczyk

Justyna worked as a business analyst and a journalist before she found her true calling. Now, as a LiveChat content writer, she shares her knowledge about customer service, business psychology, and eCommerce.

She believes that good writing should be like a good teaching: based on data, beautified with good storytelling, and seasoned with a sense of humor.


Tips on How to Completely Ruin Your Customer Satisfaction

We all know how difficult it is to work in customer service.

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