Elena Vinokurtseva

Elena is the Head of PR and Content at YouScan. At G2 Crowd she writes about social media listening, digital marketing, data, analytics and customer experience. Prior to YouScan, Elena provided PR to initiatives on the development of digital education, and also led a digital project in the field of cloud computing. In her free time she enjoys board games of all sorts in friends company


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If a customer is disappointed with a product or service, what is the likelihood they take their...

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