Nice to meet you.

Enter your email to receive our weekly G2 Tea newsletter with the hottest marketing news, trends, and expert opinions.

Web App vs. Mobile App: Which Is the Better Option?

October 17, 2024

web app vs mobile app

I have an idea for an app, but should it be for web or mobile? 

If you have asked yourself this question in the last 5 minutes, you've come to the right place.

When deciding between developing a web app or a mobile app, developers must weigh several factors that can significantly impact the user experience, development complexity, and long-term scalability. 

There are actually three main types of apps: web apps, native apps, and hybrid apps. The latter two are both considered mobile apps.

What is the difference between a mobile app and a web app?

The primary difference lies in how they are built, accessed, and used. A mobile app is a software application developed specifically for mobile devices and uses features like GPS, cameras, and offline functionality. A web app is accessed through a web browser and runs on any device with an internet connection and browser support.

Each option presents unique advantages and challenges, from performance capabilities and platform compatibility to user accessibility and development costs. However, the application development platform you use can also influence the speed, efficiency, and flexibility of your development process.

Let’s examine each's defining characteristics, discuss the pros and cons of web and mobile apps, and include some examples. 

What is a web app?

A web app is an internet-enabled application that runs through a web browser. It is designed and developed for many devices and is independent of the operating system.

Think of web apps as the “one size fits all” version of apps. It usually fits okay, but rarely as well as it could. Web apps are also referred to as web-fronted apps or web-based apps. However, it’s important to clarify that a web application is not the same as a mobile website. 

Web app pros

  • Easy maintenance: with a single codebase, developers only need to make one set of updates.
  • Quick launch: there is no formal approval process or centralized marketplace for web apps.
  • Diverse device compatibility: accommodates a range of devices, including older models
  • Inexpensive: generally, the cost is lower for web apps vs mobile apps, depending on the number of browsers it is built to support.
  • Simply shared: web apps are accessed via URLs.

Web app cons

  • Connectivity: a web browser and a strong internet connection are necessary to use a web app.
  • Less advanced: available features might be limited to coding constraints.
  • Bigger barrier to entry: users have to discover it themselves, then bookmark or manually create home page shortcuts to your web app and check back for updates.
  • Integrations: can’t access external features, such as the built-in camera or microphone.

Tip: Are you wondering, "how much does it cost to make an app?" We've got you covered.

How are web apps built?

Non-native tools were intentionally created to avoid writing code twice and to give more developers the ability to make apps. Web apps are created with common programming languages such as HTML and CSS because they run in a browser similar to a website. You can also use the pre-made free admin template to develop modern responsive web apps. Using admin templates can save you a lot of time and money.

An emerging trend, progressive web apps (PWAs) take advantage of recent browser advancements to allow web apps to act more like mobile apps. However, operating system support and functionality are still limited compared to true mobile apps.

What is a mobile app?

A mobile app is an application designed for and installed directly on a mobile device, built for one particular operating system.

The majority of apps on your phone are mobile apps. You can install them to your device from a marketplace, such as the App Store or Google Play Store. There are two kinds of mobile apps: native and hybrid. The terms “mobile app” and “native app” are often used interchangeably because the mobile app is usually referred to as a native mobile app. 

Mobile app pros

  • Faster speed: experience quicker overall usability.
  • Native promotional options: market your app within the app store.
  • Push notifications: send reminders to users via badges and banners.
  • Integrated device functionality: allows access to system features, including hardware and other software.
  • Quick access: add shortcuts to your native app.

Mobile app cons

  • More expensive: typically have higher development costs than web apps.
  • Approval process: mobile apps are all verified in their respective app stores, which can prove tricky at times.
  • Installation: users must download the app manually in order to use it, taking up storage space.
  • Updates: periodic system releases mean a lot of continual maintenance work for app developers.

How are native mobile apps built?

Native mobile apps are built in platform-specific languages. Native app developers use Swift or Objective-C for iOS apps, Java or C++ for Android apps, and C# for Windows Phone apps. Yes, that means if you want your native app to be available for download on Android and iOS devices, you’ll need to build multiple versions that, most likely, won’t have identical user interfaces.

native app android iOS side by side(image by Mariana Gomes)

TIP: Learn more about the difference between Android vs. iOS.

How are hybrid mobile apps built?

You guessed it—hybrid apps combine the best of both web and native apps. Technically a kind of mobile app, a hybrid app is installed like a native app, but when you run it, it functions as a web app using a platform’s WebView. (WebView is a mini web browser that can be configured to run on fullscreen.)

Hybrid apps are also built specifically for the operating system and can, therefore, also access device capabilities like a native app. However, similar to web apps, hybrid apps are written in HTML, CSS, and JavaScript but are then packaged for different platforms.

Which type of app should I build?

The short answer is it depends.

Can you get by with a “fits all” app, or should you look for something that fits your specifications a little better? It’s based on the occasion. Think about what features are most important to you, your company goals, and/or the app’s main function.

When to build a web app

If your app is simply an interactive resource for additional information or only needs internet access to provide a satisfactory user experience (UX), a web app might be the way to go.

Progressive web apps are a good fit for companies trying to build better mobile usability than what is currently offered via their mobile site. Here’s what Lancȏme’s web app looks like in the Google Chrome mobile browser.

Lacome web app screenshot


Other web app examples

  • Forbes
  • Flipkart

When to build a native mobile app

If your app will need access to the device’s camera or GPS, you should consider making a native mobile app. While a hybrid mobile app does allow you to utilize some of these features, it probably won’t be the best experience for your user. Pokémon Go is a native app that utilizes both the camera and GPS functions of the smart device combined with augmented reality software.

pokemon go native app screenshot


Other native app examples:

  • Facebook
  • Spotify

When to build a hybrid mobile app

While hybrid mobile apps aren’t as common as web or native apps, the list of companies using them might surprise you. In certain circumstances, web apps are converted to hybrid mobile apps to have some native-like advantages, including an app marketplace listing. Uber is a hybrid app that really has the look and feel of a native app, but for the most part, it runs on m.uber.com using a WebView. 

uber hybrid app

 Other hybrid app examples:

  • Twitter
  • Evernote 

Trends shaping the future of web and mobile apps

Position yourself strategically by keeping in touch with the emerging trends in the world of app development. 

Progressive web apps (PWAs)

Progressive web apps are gaining traction as a powerful solution that bridges the gap between web and mobile applications. PWAs provide a native-like experience directly within a web browser, offering offline functionality, push notifications, and faster load times.

This technology allows developers to deliver high-quality user experiences while maintaining a single codebase, reducing both development time and costs. As more companies adopt PWAs, they are proving to be an effective alternative for businesses looking to enhance mobile usability without the complexities of traditional app development.

Integration of AI and ML

Artificial intelligence (AI) and machine learning (ML) are increasingly being integrated into web and mobile apps to create personalized user experiences. From chatbots and virtual assistants to predictive analytics and recommendation systems, AI/ML technologies enable apps to learn from user behavior and tailor content accordingly.

This trend not only improves user engagement but also helps businesses optimize their services and make data-driven decisions.

Cross-platform development tools

The rise of frameworks like React Native and Flutter is transforming how developers approach app creation. These cross-platform tools enable developers to write code once and deploy it across multiple platforms, including iOS and Android.

By reducing the need for separate codebases, these frameworks help streamline the development process, lower costs, and facilitate quicker updates. As the demand for faster and more efficient development grows, cross-platform tools are becoming a go-to choice for many developers.

The impact of 5G

The rollout of 5G technology is set to revolutionize mobile app experiences by providing faster download speeds, reduced latency, and more reliable connections. This increased bandwidth allows mobile apps to handle more complex functionalities and larger data loads, making features like real-time streaming, augmented reality (AR), and high-quality graphics more accessible.

As 5G becomes more widespread, developers can leverage its capabilities to enhance user experiences and deliver richer content.

What will you choose?

There are many factors to consider when deciding which type of app is best for your business. Whether you choose to build a web app, native app, or hybrid app, it’s important to keep your users at the top of your mind to provide the most value and best experience possible.

Interested in learning more? Discover how to market an app and when you should start your efforts.

This article was originally written in 2019. It has been updated with new information.


Get this exclusive AI content editing guide.

By downloading this guide, you are also subscribing to the weekly G2 Tea newsletter to receive marketing news and trends. You can learn more about G2's privacy policy here.