Applicants have more ways to apply to jobs than ever before.
As a result, HR departments are receiving more applications than they can handle.
To handle the rise in applications, HR departments and hiring teams are turning to automated applicant tracking systems (ATS) to quickly scan through hundreds of resumes.
How to tailor your resume for an ATS
Over 98 percent of Fortune 500 companies use an Applicant Tracking System to filter out applicants. However, these systems can be temperamental, and if you don't design your resume for the system, your resume might be one of those filtered out.
Applicant Tracking System (ATS) definition
An Applicant Tracking System (ATS) is an automated system that scans resumes received for a position and filters them based on how well they match the job description. This way, even if a position receives hundreds or thousands of applicants, the HR department or hiring team can still read through resumes and find the most suitable candidate for the position.
How an ATS works
If you apply to a job at a major company, it's likely that before your resume is ever read by a human being, it will be scanned by an ATS for important information like former job titles, keywords, and education. The ATS will then create an entry for you, matching information like your phone number, email, and first and last name with a score based on how relevant your resume is to the position.
The less fit the resume looks for the position, the lower the score assigned. If it's low enough, that resume may even be excluded from the pool of applicants.
Older ATS can be very strict when it comes to the keywords they're scanning for; at worst, they will accept exact matches only. So, if a company is looking for someone with "keyboard skills" and you call yourself a "typist," you may appear lower on the list.
Not to mention, typos may count against you twice. First when the ATS scans your resume, and again once it gets in front of a pair of eyes.
Newer ATS are more flexible and understand that exact matches aren't always the best way to finding qualified applicants — just ones that know how to game the system.
There's no guaranteed way to tell what kind of ATS a company is using, and there are dozens of ATS on the market. Even some major corporations still use ATS that look for exact keyword matches.
7 ways to tailor your resume for ATS
Despite their widespread use, even advanced ATS screen out qualified candidates. In fact, up to 75 percent of all submitted resumes are never seen by a human. So, even if your skills fit the job description, you'll need to specially tailor your resume to get past the ATS.
1. Follow the job description
Job descriptions often contain the keywords and position titles that the ATS is looking for.
An ATS looking to staff an administrative assistant might look over a qualified candidate who has worked as a file clerk, especially if their resume doesn't include keywords the hiring team is looking for — like "data entry," "receptionist," or "Excel."
When building your resume for a specific position, use the job description as a guide and rephrase your skills to match the description.
2. Design for ATS first, HR second
Your resume needs to be readable by the ATS if you want it to get in front of a human. Certain old-school resume rules – like the one-page resume rule – may be worth breaking.
An ATS generally cares more about keywords than resume length, and if your resume makes it to a member of the hiring team who would take offense at your multi-page resume, it's already part of an exclusive pool of resumes (the 25 percent that made it past the machine).
There are also many different formatting decisions that can trip up an ATS, and you'll want to be aware of as many of them as possible when writing and formatting your resume.
3. Avoid complicated formatting
Design elements like tables, footers, and headers are good for structuring a resume that will be read by a human. However, they can confuse an ATS.
Opt for simpler formatting, even if it costs you space. Move information that you would normally put in a header, like certifications or language skills, down to your skills section. You should also set your margins to 1-inch on each side and align your text left.
If given a choice between a more interesting option and a more conservative one, err on the side of caution. For example, when parsing bullet points, some ATS will only properly record round bullet points. If your resume uses arrows, images, or some other kind of unconventional bullet system, the ATS system might store it as a garbled mess.
4. Write out months and years (always include dates)
Newer Applicant Tracking Systems are better at understanding abbreviations and shortened forms of months and years, but there's no guarantee that an ATS will properly read an abbreviated date.
If you format your months and years irregularly, as in "Aug. '14 – Aug. '17," the ATS may not properly record that you've worked at a company for three years.
If the ATS can't determine how long you've worked in a certain position, or if you don't include dates at all, the ATS may knock down your relevance or score.
5. Save your resume as a Word document
Unless the job listing asks for another format, a Word document is the best file format to use when submitting a resume. There is no guarantee that an ATS will be able to read a PDF, HTML, or Open Office doc. Even if it can, it may not save your formatting.
The popularity of Word documents makes them a safe option. If you can't save your resume as a Word document, saving as a PDF or TXT file is the next best option.
6. Avoid white font/invisible keyword stuffing
One common resume tip offered for beating an ATS suggests that you can simply create a list of all the keywords you think an ATS is after and append them to the end of your resume as white text (or text that matches the background color).
The theoretical result: The ATS scans all of those keywords, bumping up your resume in the system, and the evidence of your keyword hacking is invisible to human readers.
The problem with this advice is that, while it may get you to a human reader, it won't help your resume in getting to the next step. The ATS is programmed to look for certain keywords, but the person reading your resume is also scanning for those same keywords.
If your resume only makes it to a person because you've hidden those keywords at the bottom, it likely won't succeed once it gets in front of human eyes.
7. Test the ATS-friendliness of your resume
If you're still worried about the ATS-friendliness of your resume after applying the above tips, it is possible to double-check your work. If you save your resume in plain text (or as a .TXT file), you can get a good impression of how your resume looks to an ATS.
Tables, headers, and other advanced formatting will probably be broken. Depending on how your bullet points are styled, they might pull through. If some piece of information doesn't make it through to the text file, you should reformat it. Some resume writing services can also check your resume for ATS readability.
ATS are here to stay. HR departments just don't have another solution for the sheer number of applicants they receive for each position. Over time, ATS should become more advanced, and some flexibility should return to resume design.
For now, however, the best way to get your resume in front of a human is to prepare for the limitations of the software they use — even if means designing a plainer CV.
Check out these applicant tracking systems to help your HR team find the best people to join your company.