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HR

I Evaluated the 9 Best Onboarding Software for HR Teams: My Take

January 24, 2025

best onboarding software

I recently celebrated my second anniversary at G2, and it got me thinking back to my first few days here. Like most new hires, I felt a mix of excitement and nerves—eager to hit the ground running but overwhelmed by the sheer amount of information coming my way. Thankfully, the onboarding process was seamless, and I felt right at home within no time.

That experience made me realize just how crucial onboarding is, not just for setting up employees for success but for making them feel welcomed and valued from day one. It got me wondering: What tools are out there to help HR teams deliver that kind of experience at scale?

So, I decided to dive in and explore G2 reviews of some of the best onboarding software available. Over several weeks, I explored 20-plus onboarding solutions designed to simplify everything from paperwork to training to team introductions. In this listicle, I share the nine tools that stood out to me, their unique features, pros and cons, and why they might just transform how your organization approaches onboarding. Let's get into it!

9 best onboarding software: My honest review 

Onboarding is more than just filling out forms or completing checklists. It’s about creating an experience that makes new employees feel supported and confident from the start. The best HR onboarding software helps HR professionals automate repetitive tasks like sending offer letters, collecting e-signatures, and setting up IT accounts. With the right tool, it’s also easy to set up personalized workflows and ensure that every new hire gets the right resources, training, and introductions at the right time.

How did I find and evaluate the best employee onboarding software?

To put this list together, I worked closely with our HR and talent management teams, exploring a variety of onboarding platforms and evaluating their features, benefits, challenges, and overall value. I referenced G2’s Grid Report to see how these platforms compare to each other. I also used artificial intelligence to analyze hundreds of product reviews on G2, uncovering what other HR professionals like and dislike about these tools.My goal was to find software that saves you time, ensures compliance, and makes a lasting first impression—and I believe you’ll find that value here.

Attributes I think every onboarding software should have

When I started evaluating reviews for onboarding platforms, I knew I needed clear criteria to separate the best from the rest. Below are the seven key features I considered, which you, too, should look into when choosing onboarding solutions.

  • Automation of repetitive tasks: One of the first things I looked for was how well the software could handle everyday tasks like sending out offer letters, scheduling reminders, and sending updates without manual effort. With a tool that automates these repetitive tasks, HR teams can focus on building relationships with new hires rather than chasing down paperwork.
  • Customization for workflows and roles: Not every onboarding process is one-size-fits-all. I wanted to find tools that'll let HR teams create custom workflows tailored to specific roles, departments, or even seniority levels. For instance, a marketing manager and a software developer shouldn't have identical onboarding journeys. So, I looked for tools that can adjust tasks, training modules, and timelines to meet individual needs.
  • Integrations with HR tech stack: A standalone tool isn't enough. It has to work well with other tools, too. I checked if the platforms easily integrated with human resources information systems (HRIS), payroll systems, and standard communication tools like Slack or Microsoft Teams.
  • Progress tracking and analytics: HR teams need visibility into how onboarding is going, so I prioritized software with dashboards that show progress at a glance. Whether it's tracking document submissions, completed training sessions, or IT setups, the best onboarding solutions keep everything organized. Bonus points for platforms that offer analytics to help HR teams spot bottlenecks and improve their processes over time.
  • Scalability for future growth: While doing my research, I quickly realized that your onboarding needs today might look very different a few years down the line. So, I researched how well each tool scales with growing teams and changing requirements. The right tool can handle everything from onboarding a single employee to rolling out workflows for entire departments.
  • Employee experience features: I appreciate tools that include features like pre-boarding portals, interactive welcome messages, and engaging training modules to focus on the new hire's experience. Some platforms even gamify onboarding with quizzes and milestones, making it easier and more fun for employees to get up to speed.
  • HR team’s feedback: Of course, I had to consider what people who use these tools daily think about them. I collaborated with our HR team to understand their real challenges and the impact these tools have on their workflows. Their insights gave me a clearer picture of which features genuinely make a difference and which might look good on paper.

I considered all these factors while evaluating more than 20 onboarding tools. I focused on evaluating how effectively they could save HR teams time by enhancing the onboarding experience and simplifying processes using the abovementioned features. 

Beyond these essentials, I prioritized tools with intuitive dashboards for tracking progress, real-time analytics for actionable insights, and interactive pre-boarding portals to engage new hires early. After extensive evaluations and comparisons, I narrowed the list to the 9 best onboarding software that best met my criteria.

Looking for pricing insights? Check out our detailed HR software pricing guide

To be included in the onboarding software category, a product must:

  • Facilitate communication between employer and employee before the first day of work
  • Track all forms and paperwork needed for the onboarding process
  • Offer task tracking for new-hire activities such as training or new-hire events

*This data was pulled from G2 in 2025. Some reviews may have been edited for clarity. 

1. Rippling

Based on my review of G2 user feedback, Rippling is frequently praised for its ability to automate HR processes, making it easier to manage everything from onboarding to payroll and benefits all in one platform. A standout feature that I’ve seen get a lot of love is the onboarding workflow. Users appreciate how quickly they can configure necessary tasks, such as setting up accounts, allocating equipment, and ensuring compliance checks. The integration with third-party tools like Slack and Google Workspace is often highlighted, as it automates steps and reduces the need for manual intervention.

G2 users consistently mention how much they value the centralized dashboard. Having everything in one place—from employee benefits to payroll management—is often considered a huge time-saver. This integration is particularly valuable for businesses experiencing rapid growth, as it eliminates the need to toggle between multiple systems, something many users call out as a significant benefit.

From what I’ve seen, payroll processing is another area where Rippling stands out in G2 reviews. Many users highlight the platform’s ability to handle payroll across different countries while tracking compliance with tax regulations. Instant discrepancy alerts seem to be a major point of praise, as users view this as crucial for maintaining accuracy in global workforces.

Rippling interface

However, I’ve come across noticeable dissatisfaction around the mobile app. While the desktop version is robust, several G2 users mention that the mobile app doesn't offer the full range of features and isn’t as responsive. This limitation can be a hassle for those who need to manage tasks on the go, as it doesn’t provide the same seamless experience as the desktop version.

I’ve also seen some users express frustration with data syncing delays. Despite the smooth integration with various tools, there are moments when syncing takes longer than expected, which can be a significant issue when real-time updates are needed. Users who rely on immediate synchronization often find this delay to be a minor roadblock.

What I like about Rippling:

  • I’ve noticed that the mobile app’s limited features are often seen as a step down from the desktop platform, with users frequently needing to switch to a desktop for tasks that should be mobile-friendly.
  • Many users on G2 point out that configuring advanced integrations can be challenging, especially without step-by-step guidance, which could overwhelm less tech-savvy users.

What G2 users like about Rippling:

"As a user, what I like best about Rippling is its ease of use on both desktop and mobile. I use it every week, and the platform is well-organized and intuitive, making it simple to find what you need. Setting up an employee account was also quick and easy. It offers a variety of features, such as performance reviews, W-2 forms, time-off requests, pay stubs, and a vacation calendar—all in one place. The reminders for tasks are also very helpful. Plus, the payday GIFs always put me in a great mood!"

 

- Rippling Review, Olga G.

What I dislike about Rippling:
  • I’ve noticed that the mobile app’s limited features are often seen as a step down from the desktop platform, with users frequently needing to switch to a desktop for tasks that should be mobile-friendly.
  • Many users on G2 point out that configuring advanced integrations can be challenging, especially without step-by-step guidance, which could overwhelm less tech-savvy users.
What G2 users dislike about Rippling:

"The only thing I dislike is that sometimes the notification system can feel a bit overwhelming, especially when reminders for tasks or updates come through frequently. It's not a major issue, but streamlining those notifications or giving more control over them would improve the experience."

- Rippling Review, Christopher C.

Related: Read about why people operations are so important for an organization.

2. BambooHR

Based on my review of G2 user feedback, BambooHR is often praised as a solid choice for small to mid-sized businesses aiming to streamline their HR processes. G2 users frequently highlight its clean and user-friendly interface, which makes it easy to navigate, even for those without a technical background. One common theme in reviews is that the platform's simplicity eliminates confusion, allowing teams to get started with minimal onboarding effort.

I’ve noticed that the electronic signature feature stands out positively in G2 reviews. Users appreciate how it simplifies document management, including NDAs and tax forms. Sending, tracking, and storing paperwork can be done with just a few clicks, saving time and providing a secure, eco-friendly alternative to traditional paper methods. This feature is a favorite among those looking to enhance efficiency.

Looking at the broader review trends, customer support consistently gets strong praise. G2 users often mention how responsive and knowledgeable the support team is, which is especially valuable for first-time users. The quick, actionable solutions they provide seem to be a major highlight for many HR teams.

BambooHR interface

However, based on feedback I gathered from G2 users, customization options tend to be a pain point. While BambooHR offers pre-built reports, multiple reviewers mention the limitations around customization. Creating detailed or role-specific onboarding reports requires workarounds, which might not be ideal for teams that rely on detailed data insights. This is a recurring issue for those who need more flexibility in their reporting.

From what I’ve seen, the default dashboard is another area where G2 users express frustration. Many reviewers point out that it can feel restrictive. They’d prefer more options to personalize the dashboard to better track metrics like onboarding progress. This lack of flexibility can make it harder for teams managing diverse priorities, and in some cases, could slow down workflows.

Lastly, negative feedback often points to updates disrupting workflows. While these updates are generally seen as improvements, users have noted that they can temporarily disrupt ongoing processes, particularly during busy periods like onboarding. These hiccups, though short-lived, can impact productivity when timing is critical, according to several G2 reviewers.

What I like about BambooHR:

  • The platform’s clean and straightforward design is frequently praised, making it easy for teams without extensive tech expertise to access and use essential HR tools effectively.
  • I’ve come across multiple reviews highlighting BambooHR's support team for their timely and effective assistance, which users consider a significant advantage.

What G2 users like about BambooHR:

"BambooHR is a highly user-friendly and intuitive HR system. The platform is designed for ease of use, making it simple to update and manage both candidate and employee records efficiently. It is an excellent tool for tracking and organizing HR processes. Additionally, BambooHR is easy to implement and offers great virtual event features, enhancing employee engagement and collaboration."

 

- BambooHR Review, Aicha B.

What I dislike about BambooHR :
  • Based on my review of user feedback, generating reports during peak usage tends to take longer than expected, which can be frustrating for users dealing with time-sensitive tasks.
  • Many G2 reviewers mention that BambooHR’s limited integrations with niche tools lead to extra manual work, requiring multiple steps to sync data, which feels unnecessary to them.
What G2 users dislike about BambooHR :

"The only drawback we've experienced is with the time clock feature. It can be a bit glitchy at times, failing to properly clock employees in or out, which results in a lot of manual corrections. While the location stamp feature is a great tool, it has been acting up lately, inaccurately stamping employees at locations different from where they actually are. Hopefully, these issues can be resolved soon because the feature itself has so much potential."

- BambooHR Review, Judy R.

Related: Check out 50+ employee onboarding statistics to understand why first impressions matter.

3. HiBob HRIS

Based on my review of G2 user feedback, HiBob HRIS  is often praised for its modern and intuitive design that makes workforce management more efficient and engaging. A consistent theme in G2 reviews that I’ve noticed is the positive feedback regarding preboarding workflows.

Many users appreciate how these workflows help create a welcoming experience even before day one. One standout capability that I see getting a lot of praise is the ability to send preboarding packets, gather documents, and notify relevant teams, such as IT and managers, about their roles. G2 reviewers frequently mention how this proactive system helps eliminate last-minute chaos, setting the tone for a smooth onboarding process.

Another feature that G2 reviewers often highlight is the organizational chart tool, which is described as simple yet powerful. Users seem to really appreciate how it makes it easy to visualize team structures and adjust them as the company grows or changes. This feature is particularly valued during onboarding or when team shifts occur, as it helps clearly communicate corporate hierarchies.

The "shoutout" feature is another element that G2 reviewers consistently mention. It promotes team recognition and helps foster connections among employees, especially new hires. Many users appreciate the integration with tools like Slack and MS Teams, which allows these shoutouts to be visible to the entire team, making the onboarding process feel more inclusive and engaging.

HiBob interface

However, from what I’ve seen, negative feedback tends to focus on flexibility limitations around time-off tracking. While it handles basic leave policies well, users have pointed out that it lacks the flexibility needed for businesses with more complex leave structures. Customizing leave types or approval workflows requires additional effort, which could be frustrating for teams with diverse time-off scenarios.

I’ve noticed multiple reviewers mention struggles with restricted configurability. The system feels locked down in certain areas, and users often report challenges when trying to tailor workflows or features to specific business needs. One example that stood out in the reviews was the difficulty some users had in implementing tenure-based leave policies, which required manual workarounds.

Lastly, bulk updates functionality appears to be an area where users see room for improvement. Many G2 reviewers mentioned that making changes across multiple records involves extra steps that are not intuitive, slowing down workflows, particularly for larger teams. Simplifying this process would likely save a lot of time and improve the user experience.

What I like about HiBob HRIS:

  • HiBob's employee self-service options are highly appreciated, allowing employees to independently update their details, check pay stubs, or request time off, empowering them and reducing administrative burden.
  • I’ve noticed that customizable workflows receive positive feedback for being easy to configure, providing a level of adaptability that many other tools lack.

What G2 users like about HiBob HRIS:

"The ticket system is excellent; help is prompt, and issues are consistently resolved. The community is also very supportive—if we can't solve something on our own, there is always assistance available. I have never experienced this level of support with any other software I've used. I also appreciate how Bob operates, including its layout and features, as well as its ease of use. As a software, it's not only very useful but also enjoyable, which encourages frequent usage."

 

- HiBob HRIS Review, Maria C.

What I dislike about HiBob HRIS:
  • Many users on G2 mention that delayed or repetitive alerts can create confusion, with multiple notifications for the same task becoming distracting.
  • I’ve come across feedback expressing a desire for easier bulk editing, as making changes across multiple employee records at once can be cumbersome
What G2 users dislike about HiBob HRIS:

"Leave accrual options are surprisingly rigid and don't cater well to country-specific leave types (Australian Long Service Leave or NZ Leave Act complexities). It would be great to have the country leave legislation built in/pre-loaded as a standard."

- HiBob HRIS Review, Kate G.

Related: Want to evaluate if your hiring efforts are working out? Learn how to calculate recruitment ROI.

4. Gusto

Based on my review of G2 user feedback, Gusto is often praised for making payroll and HR management as painless as possible, with many users appreciating its ability to streamline complex tasks. One feature that stands out is the custom onboarding checklists. G2 reviewers frequently highlight how easy it is to assign tasks like signing offer letters, submitting tax forms, and enrolling in benefits. These checklists can be tailored to specific roles, ensuring that the onboarding process feels personal and efficient, especially when managing multiple new hires simultaneously. Many users mention that tracking task progress provides peace of mind during these busy times.

Another standout capability, according to users, is the integration between Gusto and applicant tracking system (ATS). Many G2 reviewers appreciate how seamlessly candidate data can be imported into Gusto, ensuring a smooth transition from hiring to onboarding. This integration significantly reduces time and errors, which is often highlighted as a huge benefit for businesses looking to manage new hire data seamlessly.

Something G2 reviewers seem to really appreciate is software provisioning automation. The ability to automatically assign roles and grant access to necessary tools for new hires, as well as revoke access for departing employees, is frequently mentioned. This feature is especially valuable for hybrid and remote teams, where maintaining security and simplifying access management is critical.

Gusto interface

However, not all feedback is entirely positive. I’ve noticed that while Gusto offers several pre-built reports, customizing reports is a limitation for many users. Generating detailed payroll metrics often requires exporting data to external tools, which G2 users find less ideal, especially for businesses that rely heavily on analytics and prefer a more integrated reporting solution.

Based on the reviews I gathered, bugs and performance issues are another point of concern for some users. While these problems appear to be rare, reviewers often mention occasional loading delays and errors when updating employee information. These disruptions can interrupt workflows and could benefit from further optimization.

Lastly, many users on G2 point out that Gusto struggles with complex payroll scenarios, particularly when managing payroll for contractors alongside full-time employees. This process is not as intuitive, and the extra steps required can be cumbersome for teams with diverse workforce structures. This challenge is often mentioned in feedback from businesses dealing with both types of workers.

What I like about Gusto:

  • Gusto’s pricing is often highlighted as a great fit for small and medium-sized businesses, offering robust features at a competitive cost.
  • I’ve noticed that pay stubs are frequently praised for their clarity, with the breakdown of deductions and benefits helping to avoid confusion among employees.

What G2 users  like about Gusto:

"Gusto provides our small company with a complete/comprehensive HR solution that doesn't break the bank. It seamlessly aids us in handling everything from onboarding new employees to facilitating annual reviews and internal promotions while also acting as a hub for the important daily needs of employees, such as scheduling PTO, managing expense reports, and accessing company data/forms. We love that our people can access their documents from the web or the Gusto app, as that flexibility is clutch in a multi-generational office! The implementation team at Gusto did a great job of educating our account administrators on the ins and outs of the program and continuing to support us after the go-live date. We've been using Gusto for about 2 years now and have found that the software continues to inspire us by being intuitive and easy to use, so much so that none of our employees required training to get up and running. Even better, we have not yet encountered even one issue utilizing this software. It truly is a win for everyone on our team!"

 

- Gusto Review, Brooke B.

What I dislike about Gusto:
  • I’ve noticed that state-specific tax compliance can be a challenge with Gusto, especially for businesses operating across multiple jurisdictions.
  • From what I’ve seen, Gusto's reporting capabilities could use some improvement, as the current options may not meet the needs of businesses looking for more tailored insights into their payroll and HR data.
What G2 users dislike about Gusto:

"As amazing as the customer support team is, sometimes it's hard to reach someone quickly. The mobile experience of the website could use some improvements. As a business owner who's often on the go, I do need to be able to complete tasks on a mobile device. "

- Gusto Review, Danielle L.

Related: Just looking for a payroll application? Explore the 7 best payroll software for 2025.

5. Paylocity

Based on my review of G2 user feedback, Paylocity is widely regarded as a comprehensive HR and payroll solution that integrates a wide range of tools into one platform, making workforce management more manageable for businesses of all sizes.

A consistent theme in G2 reviews that I’ve noticed is how compliance management is made easy with built-in tools for handling federal and state regulations. G2 users frequently appreciate how the platform seamlessly collects and stores essential forms and withholding documents. One feature that stands out is the ability to initiate background checks directly within Paylocity, which eliminates the need for third-party tools. Automated reminders and task lists further help ensure nothing falls through the cracks, making compliance management significantly less stressful for HR teams.

Another commonly appreciated element is centralized data management. Many reviewers highlight how easy it is to access and organize employee information. Whether it’s reviewing onboarding progress or pulling documents for an audit, having everything in one place saves time and minimizes the chances of errors, which is a recurring positive theme in reviews.

I’ve also seen a lot of praise for employee feedback tools, specifically the 30-, 60-, and 90-day surveys. G2 reviewers often mention how these tools offer valuable insights into how well new hires are settling into their roles. The simplicity of reviewing responses is also a plus, helping HR teams spot and address concerns early to foster a more supportive work environment.

Paylocity interface

However, I’ve noticed some navigation challenges in Paylocity. Users often express frustration with having to click through multiple steps to access the right features. The payroll processing workflow, in particular, is frequently mentioned as being more time-intensive than expected, with multiple screens and steps involved. Simplifying this process could make a significant improvement in the user experience.

Another point G2 users often bring up is the user interface. Several reviewers mention that settings and features can be hidden in deep menus, which makes navigation less intuitive than expected. A more streamlined and intuitive interface could save users considerable time when locating features and settings.

Lastly, I’ve read multiple reviewers mention struggles with the time and labor module, particularly around tracking timecards for exempt and non-exempt employees. The process of identifying missing submissions is often described as unintuitive, leading to extra effort and slowing down workflows for HR teams managing time-sensitive tasks.

What I like about Paylocity:

  • One feature that I see getting a lot of praise is Paylocity's comprehensive HR module, which covers everything from payroll to benefits management and compliance, making it an all-in-one solution for HR teams.
  • I’ve noticed that the implementation process is often highlighted as straightforward, with many users mentioning that Paylocity's knowledgeable support team helps ensure everything runs smoothly from day one.

What G2 users like about Paylocity:

"Paylocity has all the features that a complete human resources and timekeeping system should have. It is very useful for tasks such as onboarding, evaluations, timesheet filling, and processing payroll. All these features are self-explanatory, and the tutorials work well."

 

- Paylocity Review, Eva K.

What I dislike about Paylocity:
  • I’ve come across feedback mentioning that tailoring certain features to fit specific organizational needs can be challenging, with users needing to use workarounds for tasks like creating customized reports or workflows, adding unnecessary complexity.
  • Many G2 reviewers point out that certain settings and features are buried deep within menus, which can create a hurdle for new users or teams looking to maximize productivity.
What G2 users dislike about Paylocity:

"Customer support can be tricky. We've had several dedicated account representatives in three years, with widely varying levels of expertise. We often receive different information between sources. When there are bugs/issues, it can take weeks to months to resolve."

- Paylocity Review, Haley T.

6. RUN Powered by ADP

Based on my review of G2 user feedback, RUN Powered by ADP is often described as a well-rounded solution for managing payroll and onboarding, offering a range of features that streamline these processes without overwhelming users.

One feature that I frequently see getting a lot of praise is how effortlessly payroll setup is handled. G2 reviewers highlight how the platform simplifies tasks like generating pay stubs, calculating taxes, and filing state-specific returns, all with minimal input. This level of automation is frequently appreciated by teams that lack dedicated payroll specialists, saving time and reducing manual effort.

Another standout capability, according to G2 users, is the platform’s intuitive design. Many reviewers mention how the layout feels natural and user-friendly, even when managing more complex tasks like compliance tracking or generating detailed reports. The clear step-by-step guidance helps users complete these tasks efficiently without unnecessary frustration or delays.

Something G2 reviewers seem to really appreciate is the self-service onboarding tools. Multiple reviewers note how the platform allows new hires to manage their own onboarding, including entering personal information, completing tax forms, and setting up direct deposits. This feature not only reduces the administrative burden on HR teams but also gives employees a sense of control, which is highly valued by users.

RUN Powered by ADP interface

However, I’ve come across noticeable dissatisfaction around customization. While setting up basic workflows is simple, many users express frustration with creating more customized onboarding processes for specific departments or roles. From what I’ve seen, G2 users often mention the need to consult tutorials to fully understand the customization process, which can slow down implementation, especially for teams with limited resources.

Another area where users seem to have concerns is the mobile app. Many G2 reviewers point out that while the app is useful for completing basic tasks, it lacks the depth to handle more advanced features. This makes the app feel somewhat restrictive for those who prefer mobile-first tools, which is a point of contention for some users.

Lastly, I’ve noticed that G2 reviewers often mention feeling frustrated by upselling. Negative feedback tends to focus on how the platform frequently promotes additional services, which can be intrusive for businesses trying to stay within a tight budget and stick to the essential features. This can detract from the otherwise positive experience for some users.

What I like about RUN Powered by ADP:

  • The layout and navigation are frequently praised for being user-friendly, allowing first-time users to quickly locate the necessary tools, making the overall experience smooth and efficient.
  • I’ve seen multiple users express being impressed with how RUN facilitates payroll tasks, particularly with generating pay stubs and filing state-specific taxes with minimal effort.

What G2 users like about RUN Powered by ADP:

"One of my favorite features of RUN is its capability to support a digital onboarding process. This functionality has allowed us to transition to a more streamlined approach for bringing new employees on board. As a result, we have reduced the potential for errors and made the onboarding experience clearer and easier to manage."

 

- RUN Powered by ADP Review, Kennedy H.

What I dislike about RUN Powered by ADP:
  • I’ve noticed that the timekeeping system often receives criticism for being underwhelming, lacking advanced features for tracking hours and approvals, which makes it less effective for businesses with more complex scheduling needs.
  • Based on user feedback, the upselling of additional products is frequently mentioned as excessive and unnecessary, leading to some frustration among users.
What G2 users dislike about RUN Powered by ADP:

"Sometimes, the cost can be too high, especially for clients that are new to payroll or just getting started."

- RUN Powered by ADP Review, Rania A.

7. Deel

Based on my review of G2 user feedback, Deel is highly regarded for its ability to manage global onboarding with a strong focus on compliance and security. Many G2 reviewers appreciate how it offers excellent tools for handling international teams, particularly when dealing with complex regulations across different countries.

A consistent theme in G2 reviews that I’ve noticed is Deel's employer of record (EOR) tool. Users often highlight how it streamlines the onboarding process by managing contracts and ensuring compliance, even in countries with stringent local requirements. For example, G2 reviewers mention that Deel can easily handle the onboarding of new hires in countries like Germany, significantly reducing the workload for HR teams.

Another feature that I see getting a lot of praise is localized workflows. Reviewers frequently mention how Deel automatically accounts for region-specific requirements, such as documentation and benefits, ensuring compliance without additional manual effort. This is a key benefit that helps HR teams navigate international complexities with ease.

From what I’ve seen, Deel’s security features are also a highlight for many users. G2 reviewers often call out the platform's strong encryption and secure payment systems, noting that these features provide confidence when managing sensitive employee data. With compliance and data protection built in, it’s easier for businesses to focus on creating a smooth and efficient onboarding process.

Deel interface

However, I’ve noticed that G2 users often express frustration with Deel's rigid workflows. Several reviewers mention that customizing contract terms or adding unique benefits requires extra effort, which could be a hurdle for businesses looking for more flexibility in their global hiring strategies.

Negative feedback tends to focus on syncing issues. Many users point out delays in syncing payroll and onboarding data across regions, which, while not considered a critical issue, can complicate timelines for cross-border hires, especially when operating in multiple time zones.

Finally, reporting tools seem to be a common area of dissatisfaction. Multiple G2 reviewers mention that Deel’s reporting tools lack intuitive visual dashboards, making it necessary to export data to external tools in order to track onboarding progress across regions. A more comprehensive dashboard could improve the user experience for many teams managing complex global workflows.

What I like about Deel:

  • One standout capability, according to users, is Deel's ready-to-use templates tailored to each country's legal requirements, which saves significant time on manual work.
  • Deel's step-by-step guidance for onboarding remote employees is frequently highlighted as invaluable, ensuring no critical steps are overlooked during the process.

What G2 users like about Deel:

"What I like best about Deel is its seamless user experience and strong focus on global compliance. The platform simplifies hiring and onboarding for remote teams, ensuring adherence to local labor laws in different countries. Its flexible payment options also allow employers to pay team members in multiple currencies, enhancing overall satisfaction. This combination of user-friendly design, compliance assurance, and payment flexibility makes Deel an invaluable tool for managing a global workforce."

 

- Deel Review, Kelly M.

What I dislike about Deel:
  • I’ve noticed that incorrect tax rates are occasionally flagged by the system, requiring manual adjustments during payroll processing, which adds extra work for users.
  • Many users point out the absence of a centralized dashboard for tracking compliance and onboarding progress across regions, making it more cumbersome to compare regional data.
What G2 users dislike about Deel:

“I dislike the 3-5 business days it takes to process transactions for an international account. If there's an emergency, I would have to wait 5 days to receive the money from my account to my international bank.”

- Deel Review, Feleecia K.

Tip: Create an onboarding checklist to stay organized and help your new hire settle in easily.

8. JobDiva

Based on my review of G2 user feedback, JobDiva is widely appreciated as an all-in-one solution for applicant tracking and onboarding management. Many users value how it centralizes recruitment data in one place, making it easy to access and manage, which is particularly beneficial for organizations that deal with large candidate volumes.

Something G2 reviewers seem to really appreciate is integration with job boards and internal systems. According to feedback I gathered from users, this integration makes candidate matching incredibly efficient. For example, users frequently mention how JobDiva automatically identifies top candidates based on skills and availability, significantly reducing manual effort and saving time.

Another standout capability, according to users, is reporting tools. Reviewers often highlight how easy it is to generate reports on candidate pipelines, onboarding progress, and time-to-hire metrics. The customizable options are especially praised, allowing HR teams to focus on the most critical insights, which is a major benefit for streamlining decision-making.

One commonly appreciated element is JobDiva's robust support for contract employees. G2 users frequently note how the platform efficiently tracks contract statuses, renewal deadlines, and compliance documentation. This greatly reduces the usual back-and-forth associated with managing contract employees, making it easier to stay on top of critical tasks.

JobDiva interface

However, looking at the broader review trends, I can see recurring themes around performance issues. G2 users often call out problems with lagging when handling large-scale data updates, which can slow down workflows for teams involved in high-volume hiring.

Many users on G2 point out that the interface can be a challenge for first-time users. I’ve noticed that multiple reviewers mention needing training to navigate the platform effectively, and they suggest a more user-friendly design to improve the overall onboarding experience.

Lastly, I’ve seen some users express frustration with the bulk editing functionality. Negative feedback tends to focus on how tedious it can be to update large candidate pools, as JobDiva’s bulk editing capabilities are somewhat limited. This can be a point of frustration for users managing large numbers of candidates.

What I like about JobDiva:

  • One feature that I see getting a lot of praise is JobDiva’s integration with multiple job boards, which allows users to manage applications in one place, making candidate sourcing more efficient.
  • I’ve noticed that JobDiva’s ability to track contract lifecycles is frequently highlighted, helping users stay on top of renewals and compliance, which reduces the risk of oversight.

What G2 users like about JobDiva:

"This tool allows us to integrate all job boards in one place, effectively managing the entire lifecycle from recruitment and interviews to onboarding and the contract cycle for candidates. It is a robust and user-friendly ATS that organizes candidate data efficiently. Moreover, it enables recruiters to easily check the onboarding and contract status and maintain connections with candidates. JobDiva utilizes advanced algorithms to match candidates with job requirements efficiently. I have been using this tool for over three years, and it has greatly assisted me in my daily activities. It streamlines time tracking and payroll integration for contractors and employees. Portal integration, email tracking for candidates, and an easy-to-use interface make it one of the best ATS solutions available in the market."

 

- JobDiva Review, Rohan M.

What I dislike about JobDiva:
  • I’ve seen multiple reviewers mention that the interface can be challenging to navigate, particularly for first-time users, which may delay the onboarding of new team members.
  • Many users point out that processing bulk updates can sometimes take longer than expected, leading to workflow interruptions on the platform.
What G2 users dislike about JobDiva:

"JobDiva can be tricky at first because it has many features, and it is confusing and time-consuming to search for anything. New users may have a hard time learning about how to use it. The tool also sometimes slows down when dealing with a lot of candidates or jobs. And when I want to update the status or details of many candidates at once, it doesn't easily facilitate such updates, so I have to do them all individually, which is extremely time-consuming."

- JobDiva Review, Abhishek N.

9. Paycom

Based on my review of G2 user feedback, Paycom is highly regarded for its seamless integration of onboarding and employee development tools. Many G2 users appreciate how it blends self-service features with integrated learning modules, making HR processes more efficient and empowering employees to take control of their information.

One feature that I see getting a lot of praise is the self-service tools. G2 reviewers often highlight how employees can independently update personal details, access documents, and enroll in benefits, which significantly reduces communication bottlenecks. As a result, HR teams can focus more on strategic priorities rather than day-to-day administrative tasks.

Another aspect frequently mentioned in positive reviews is the learning modules. According to feedback I gathered from G2 users, the ability to assign role-specific training directly through Paycom and track progress or provide real-time feedback is a standout capability. Reviewers note that this helps set new hires up for success right from the start.

From what I’ve seen, the onboarding process is often described as cohesive and efficient. G2 users appreciate the centralized checklists and automated compliance features that simplify managing multiple hires. This helps HR teams stay organized, especially when handling large volumes of new employees.

Paycom

However, I’ve noticed that G2 reviewers tend to point out challenges with custom training workflows. Multiple reviewers mention struggles with creating department-specific courses, with the setup process being described as too complicated and requiring too many steps.

Many users on G2 also point out difficulties with integration. Feedback often mentions that syncing with other tools, such as a performance management system, requires manual tweaks, which can be frustrating when trying to maintain a smooth workflow with a diverse tech stack.

Lastly, some users note that managing a high volume of hires can be time-consuming. Based on my review of G2 user feedback, there’s noticeable dissatisfaction around the extra effort required to scale the platform, especially for fast-growing teams. 

What I like about Paycom:

  • The integration of training into onboarding workflows is frequently praised for being smooth and effective, allowing employees to complete courses at their own pace, making the experience both flexible and engaging.
  • I’ve noticed that the self-service portal is often highlighted for its intuitiveness, enabling employees to access everything they need without requiring constant HR assistance.

What G2 users like about Paycom:

"Paycom's customer support is so good. They actually reach out to me more than I have to reach out to them. When I do need help, I call the support team and get immediate assistance. They are also constantly improving their software, without breaking things that work in the process. I couldn't be happier with my Paycom experience."

 

- Paycom Review, Kathryn B.

What I dislike about Paycom:
  • Setting up onboarding workflows for larger teams took more time than necessary. Careful attention was required to ensure that all tasks were assigned correctly.
  • Additionally, Paycom's limited integration with third-party tools was inconvenient, resulting in extra manual work to align data between systems.
What G2 users dislike about Paycom:

"I feel like the applicant process is a bit clumsy and not as intuitive as I've seen in other programs. I also don't like how difficult it is to find an offer letter once an applicant has been onboarded. It seems like that should be one of the documents in their file, but the only place it can be found is on their application, even once they're a current employee."

- Paycom Review, Kaitlyn L.

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Frequently asked questions about new hire onboarding software

Got more questions? Read on for the answers.

1. What is the best onboarding software for employees?

There's no one-size-fits-all tool; the best tool depends on your requirements and goals. Rippling and BambooHR are two tools that have been praised for supporting new hires. Rippling helps you simplify workflow and connects easily with other tools, while BambooHR focuses on creating a smooth, engaging experience with personalized onboarding plans. Both are good options for helping employees hit the ground running.

2. What is the best onboarding software for small businesses?

For small businesses, Gusto and HiBob are popular options. Gusto keeps things simple with payroll and HR tools that are easy to set up, while HiBob offers a balance of affordability and features that grow with your team. Both help you make a big impression without a big budget.

3. How much does onboarding software cost?

Onboarding software can cost anywhere from a few dollars to hundreds of dollars. However, many tools offer flexible pricing, so you can find one that perfectly fits your needs and budget.

4. How secure is onboarding software for sensitive employee data?

Most good onboarding platforms take security seriously. They use encryption and strict access controls and follow regulations like the General Data Protection Regulation (GDPR) to ensure your data is safe.

5. How to choose the best onboarding software

Follow the steps below to find the best onboarding software for your organization.

  • Identify your goals and requirements: Think about your team’s specific needs—do you require automation, seamless integrations, or engaging tools for new hires? Ensure the software can work with existing tools like HR systems or payroll platforms. Also, consider scalability for remote teams or global hiring needs.
  • Set a budget: Define a clear budget, keeping in mind both upfront and ongoing costs, such as setup fees or support. Aim for a solution that offers the right balance between cost and value.
  • Evaluate features: Focus on key features like automation, analytics, and workflow customization. A user-friendly interface that’s easy for HR teams and new hires to navigate is also essential.
  • Check compliance and security: Make sure the software complies with labor laws and includes strong data protection measures. Verify the vendor’s reputation for maintaining compliance and safeguarding sensitive information.
  • Read reviews and recommendations: Explore real user reviews to learn from others’ experiences. Recommendations from peers in similar industries can also offer valuable insights.
  • Test it first: Use free trials or demos to evaluate how well the software fits your processes. Involve your HR team to test its usability and provide feedback.
  • Measure ROI: Consider how the software saves time, improves new hire satisfaction, and streamlines processes.

Hop onboard!

Finding the right onboarding software can transform how new hires connect with your company and settle into their roles. As I explored and evaluated these nine best onboarding tools, one thing stood out: the best onboarding software goes beyond just automating tasks—it creates a meaningful and memorable experience. 

From user-friendly interfaces to seamless integrations that ensure smooth workflows, and unique features designed to engage employees, each tool on this list has something special to offer.

Whether you're aiming to reduce paperwork or make your new hires feel genuinely welcomed, the right platform should align with your company's goals and culture. I hope this guide gives you the confidence to choose a tool that checks all the boxes and helps you set the stage for lasting success.

Onboarding? Nailed it. But what about saying goodbye? Learn how to offboard employees the right way and leave a lasting positive impression.


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