Vishnu Prasad Selvaraj

Vishnu Prasad Selvaraj is a growth marketer at Freshworks. He brings over seven years of experience at the intersection of customer, product, and marketing and has a deep understanding of the challenges in the ITSM and CX spaces.

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How To Set Up Automated Ticket Routing for Efficient Customer Support

"'Sorry for the delay, we're experiencing higher than usual volume..." If your customer support...