Industry Insights
G2 Voices
Contributor Network
Resources
- Editorial Guidelines
  Learn about our contributor guidelines, process, and timeline.
- Our Writers
  Meet the people behind the words.
- Submit a Pitch
  Use this easy form to submit a content idea.
- TechBlend
  A collection of the best tech news and content.
- Glossary Terms
  Define tech jargon and acronyms with our comprehensive glossary.
Bad Reviews
Watch vendors read Bad G2 Reviews, à la Mean Tweets.
Newsletter

Home
Our Writers
Current: Shivani Ramakrishnan

Shivani Ramakrishnan

Shivani Ramakrishnan is a content strategist for Freshsales at Freshworks. When she isn’t writing, Shivani spends time with her dog Caesar, pens poems, or gets lost in fantasy TV shows and movies (reruns, anyone?).

Contributor Network

10 Key CRM Functions to Personalize Customer Relationships

Today’s competitive market requires businesses to create engaging customer experiences to attract...

10 Key CRM Functions to Personalize Customer Relationships

by Shivani Ramakrishnan

By submitting this form, you are agreeing to receive marketing communications from G2.