Lucia Chung

As a content marketer, Lucia enjoys writing articles that educate, inform, and entertain. She is currently the Head of Content at Delighted, a customer experience management platform that helps companies improve their brand experience with real-time customer feedback. When she’s not writing or editing, she’s usually baking bread, cakes, cookies, and pies.

Guest Post

Best Customer Survey Questions to Ask

With customer experience becoming more and more of a competitive differentiator, hot deals aren’t...

Guest Post

6 Customer Experience (CX) Integrations to Grow Your Business

As the saying goes, "It takes a village," and improving your company's customer experience to grow...

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