Kimberly Jaso is the Content Marketing Manager for CallTrackingMetrics , the world’s only all-in-one call tracking and contact center solution. Businesses around the globe use CallTrackingMetrics to optimize their marketing campaigns and automate their communications with customers. When she’s not busy writing for CallTrackingMetrics, Kimberly enjoys traveling and curling up with a good book.
Your phone calls with customers are your business’s greatest untapped resource.