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Kaye Chapman

Kaye Chapman is the Learning & Development Manager for Comm100, an award-winning global provider of omnichannel customer experience solutions that powers real-time interactions via web, mobile, and messaging. Kaye is an internationally-experienced writer and trainer and has worked with Fortune 500, governmental, and private firms across the world to advance customer service operations and embed leading learning and development strategy. As a specialist in Contact Centers, Kaye is passionate about using technology and training to improve experiences for customers and employees alike.

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7 Insights on How Intelligent Assistants Can Accelerate Onboarding

How does your contact center handle new starter training and onboarding?

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