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Current: Jacob Kandathil

Jacob Kandathil

Jacob Kandathil is the head of Product and Marketing at Resonate CX, a leading CXM and VoC platform. An engineer with an MBA and extensive cross-domain expertise, Jacob drives product excellence and helps organizations deliver outstanding experiences through cutting-edge AI and analytics.

Contributor Network

Voice of the Customer Analytics: AI-Powered Insights for Better Business

The business world is made of little experiences that shape customer centricity — a quick reply to...

Voice of the Customer Analytics: AI-Powered Insights for Better Business

by Jacob Kandathil

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