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Iaroslav Kudritskiy

Iaroslav Kudritskiy is the driving force behind operations at respond.io. An MBA graduate of the Chinese University of Hong Kong, his previous roles include designing information management systems and horizontal knowledge transfer strategies at Kodak Alaris, Xaxi, and Light Reaction.

AI Won’t Replace Humans: Why the Human Touch Still Matters in Customer Conversations

Contributor Network

AI Won’t Replace Humans: Why the Human Touch Still Matters in Customer Conversations

Conversational AI in customer communications has become commonplace in the past year. This is...

Iaroslav Kudritskiy photo by Iaroslav Kudritskiy

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