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Fiona Stevens

Fiona Stevens is Director of Marketing at LoyaltyLion. With over 15 years’ experience in Marketing, she has worked in-house and agency side across many functions including PR, SEO, content and most importantly, loyalty. She has specialized in Marketing for the retail and e-commerce space for the past decade.

What's Your Returning Customer Rate and How to Improve It

Contributor Network

What's Your Returning Customer Rate and How to Improve It

Why should you be obsessed with your returning customer rate (RCR)?

Fiona Stevens photo by Fiona Stevens

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