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Alex Tray

Alex Tray is a cybersecurity consultant with ten years of experience in the IT field. Alex currently works as a system administrator at a tech company in Texas. He’s an expert in Windows Server and Desktop Administration. Alex often writes articles about data security for NAKIVO Backup & Replication, a full-featured backup and recovery software made with MSPs in mind.

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The Key Elements of an Effective MSP SLA That Ensure Success

A service level agreement (SLA) isn't just a list of services, metrics, and penalties.

The Key Elements of an Effective MSP SLA That Ensure Success

by Alex Tray