Nice to meet you.

Enter your email to receive our weekly G2 Tea newsletter with the hottest marketing news, trends, and expert opinions.

AI Copilot for Test Automation: Boon or Bane?

October 30, 2024

ai copilot for test automation

Gone are the days when writing test automation meant hours of coding and debugging. 

Now, AI copilots are the shoulders to lean on. They generate test cases, spot potential issues before they become problems, and improve code quality. Basically, it’s like having a second brain that speaks in code.

Yet, an AI copilot comes with its share of questions. As more people integrate it into their testing workflows, we need to understand its promise and pitfalls for testing and testers alike.

Let’s unpack this together.

Unpacking AI copilots: the new frontier in test automation

Copilots for test automation are stirring up excitement and debate among the software testing and quality assurance (QA) community. While some testers swear by them, others are skeptical and questioning whether AI copilots will replace them. 

But before we discuss the burning questions and strategies, let’s examine what AI copilots are.

An AI copilot can adjust its suggestions to align with user intent and logic, providing a clear picture of what developers are trying to achieve in their code. To do this, it uses highly sophisticated ML algorithms that estimate the most likely steps in the code based on a sequence of actions and common programming patterns. 

Thus, AI copilots accelerate code generation, streamline problem-solving, and simplify test creation. 

Furthermore, AI copilots make it easier for developers and testers to experiment with application programming interfaces (APIs)  by automatically generating documentation. This enables users to discover what an API has in store for them and offers help by eliminating manual searches.

With these capable AI-driven assistants helping with a range of tasks, from summarizing daily updates to analyzing complex datasets, testers can now spend more time on high-impact, strategic initiatives. 

How does a copilot for test automation work? 

Understanding how copilots for test automation work can be broken down into three steps.

  1. Integration with code: AI copilots, sometimes called coding assistants, integrate with the developer’s environment and display relevant suggestions alongside the written code. These tools analyze the code in real time, providing context-aware support. 
  2. Context analysis: In this stage, the copilot tracks not only the code itself but also comments and natural language descriptions within the project. This information is sent as a prompt to the copilot's large language model, which processes the input to understand the programmer's intent and the logic of the project.
  3. Code generation: Finally, based on the context analysis, the copilot predicts the next steps a programmer might take and generates code snippets or suggestions accordingly. It acts as a smart assistant, helping developers by reducing manual effort and speeding up the coding process.

The rise of AI in QA testing: why copilots matter

In today's experience-driven marketplace, the demand for delivering high-quality software quickly is immense. This leads to a shorter software development lifecycle (SLDC) and, in turn, puts pressure on developers for quick, dependable testing. 

AI copilots, along with traditional non-AI copilots, thus become critical components of the QA testing process. While non-AI copilots help automate repetitive tasks and manage workflows, AI copilots take it a step further with ML and advanced analytics to automate more complex processes like detecting defects and generating insights. 

This distinction is important to understand because non-AI copilots have limited capabilities and stick to basic automation, while AI copilots can predict, analyze, and adapt based on evolving patterns in real time. 

As AI continues to evolve, the role of AI copilots in QA testing will definitely continue to grow. They will allow companies to test software more comprehensively and accurately, handling a higher volume of tests than ever before.

The bright side: advantages of using AI copilots for test automation

Using AI copilots for testing brings about many benefits. While enhanced efficiency is a great advantage, it also allows testers to move beyond their roles from executors to more strategic oversight.

Let's look at some of the main advantages:

  • Boosting productivity: This is one of the most compelling advantages of deploying an AI copilot for automation testing. These copilots automate routine tasks, freeing up time for testers to focus on more complex scenarios that require human intellect. Thus, it goes without saying that this would increase productivity, accelerate the testing process, and improve the overall quality of the software that is being built.
  • Precision and consistency: Human errors are unavoidable in the testing process. AI copilots offer an opportunity to reduce this risk. With automated test generation, copilots can reduce human oversight while covering all scenarios and tests that may be overlooked by a tester under pressure. These assistants can also help repeat these tasks without getting tired and avoiding the issues that come with fatigue experienced by human testers. Other than this, AI copilots deliver consistent results every time, as once they are automated, they can run the exact same procedures without skipping any steps.
  • Adaptive learning: Another advantage of an AI copilot is its ability to self-learn from past data and improve. Over time, as it collects data, an AI copilot just gets better at predicting any potential issues and providing accurate results. 
  • Real-time feedback: These AI copilots can provide immediate feedback to developers as they conduct their tests or even generate code. So, the wait time for post-test analysis is removed from the equation allowing testers to resolve issues on the spot.

The challenging side: potential pitfalls of AI copilot for test automation

Like with any technology. There are the good sides and the bad sides. Understanding the challenges that come with using AI copilots would be the key to creating a sustainable approach to using it in test automation.

So, what are these challenges? Let’s take a look.

  • The learning curve: One of the main challenges with an AI copilot is the learning curve that comes with using it. Testers may need time to figure out how to utilize the tool effectively. Also, it’s not just about learing to use it but also learning to trust the result these tools deliver, especially if a team is coming from doing things the traditional way. These testers that may be used to traditional methods might show some early resistance. Overcoming this requires support every step of the way and adequate training so the tool’s capabilities are not wasted.
  • Dependency dilemma: Over-reliance on AI solutions can cause the “dependency dilemma.” As AI copilots take over routine tasks, there is a concern that this may make the testing team too dependent on the tool. With time, due to lack of practice, they may lose their problem-solving and critical thinking abilities, which are necessary for identifying edge cases and thinking outside the box. So as always, striking a balance between human expertise and AI-driven automation is very important.
  • Limits of automation: While we have established that AI copilots excel at automating routine tasks, they still have limitations. This is especially true in specific scenarios in which human intuition is invaluable. For example, understanding complex context-dependent decisions or ambiguous requirements is still beyond the capabilities of AI.
  • Limits to accuracy: The suggestions made by AI copilots are not always flawless. Incorrect output from these tools can be overlooked by testers leading to bugs or error reports down the line. Also, these tools are only good as the data they are trained on, so if the copilot has not been trained on certain scenarios or tests, their output can be incomplete or irrelevant. It’s essential to have a manual review process in place to mitigate such instances.

Striking the right balance between AI test automation and human oversight

This is probably something commonly heard ever since AI exploded onto the tech scene. Humans bring in the sort of contextual thinking and out-of-the-box strategies that currently AI technologies don’t have. 

So, it becomes all the more important to balance AI tech and automation with human oversight.

Companies must take a balanced perspective when embedding AI into test automation. Be reasonable and understand the checks and balances that are needed when using this technology. Keep in mind that while AI does indeed offer significant benefits, human oversight is required to avoid the over-reliance traps.

So we pretty much answered the burning question about whether AI copilots will replace human testers. These tools will not replace but expand on the skillsets and talent of these testers.

Human testers bring analytical thinking, imagination, and contextual awareness to the testing process, allowing them to make ethical decisions, navigate complex scenarios, and ensure the final product fulfills real-world needs. AI copilots will complement this with repetitive task automation and faster, more accurate process improvements. 

The collaboration of AI and humans will ultimately improve the overall work experience.

Looking ahead: the future of AI copilot for automation testing

As AI advances, the future of copilots in test automation is filled with potential. Here's what we can expect:

  • Advanced machine learning features: The next generation of AI copilots will include more powerful ML algorithms, allowing it to better comprehend and react to various testing scenarios. This will enable AI copilots to detect possible issues before they occur, boosting testing quality and speed.
  • Easy integration across platforms: As software environments become more complex, AI copilots are expected to improve integration with a diverse set of development and testing tools. This seamless integration will make it easier for teams to integrate AI-driven testing into current workflows, improving collaboration and productivity.
  • AI-driven test strategy development: The future versions of AI copilots may extend beyond test execution to assist in developing test strategies. By analyzing past test results and usage patterns, these copilots may identify and recommend potentially vulnerable areas and aspects requiring more testing, making the testing process comprehensive.

Long-term impact: how AI copilots could reshape the testing landscape

In the coming days, copilots will become more embedded in the QA process, impacting various aspects of testing, such as: 

  • Redefining tester roles: As a copilot does more mundane activities, the role of human testers will shift. Testers may focus more on complex tasks such as test strategy, exploratory testing, and enhancing user experiences. This shift could result in the creation of new responsibilities, such as AI test strategists or AI ethics advisors.
  • Accelerating SDLC: Automating most of the testing process will shorten SDLC even more. Enabled by AI, continuous testing will help in faster iterations and shorter delivery times, giving organizations a competitive edge.
  • Enhancing team collaboration: As AI copilots improve, it may enable better collaboration between development and testing teams. It could help to break down silos by providing feedback and suggestions across the process, leading to more integrated and efficient workflows.
  • Shaping the future of QA testing: As these tools improve, the focus may shift from manual QA testing to overseeing and refining AI-driven processes, assuring their success, ethics, and alignment with organizational goals.

The strategic advantage of using an AI copilot for test automation

AI-powered copilots are all set to take the world of test automation by storm. Embracing this allows companies to become future-ready and stay ahead of the competition. 

Implementing this technology can be challenging, but the challenges can be addressed through thorough process oversight and cautious implementation.

Once successfully executed, AI copilots can transform a company's test automation processes and drive accurate and continuous application delivery.

Ready to bring AI into your software development process but unsure where to start? Check out this step-by-step guide to make adoption seamless and effective.

Edited by Shanti S Nair


Get this exclusive AI content editing guide.

By downloading this guide, you are also subscribing to the weekly G2 Tea newsletter to receive marketing news and trends. You can learn more about G2's privacy policy here.