5 Best AI Note-Taking Software for 2027: My Top Picks

Meeting notes are only useful if people can find decisions, verify what was said, and act on follow-ups. I compared five of the best AI note-taking software tools using G2's Fall 2026 Grid Report and recent user feedback. The shortlist covers both dedicated assistants and broader meeting platforms, which is why workflows matter as much as scores.

The products below are ranked by G2 Score. I evaluated the experiences users describe around transcription, summaries, action items, collaboration, and practical limitations.

AI features vary by eligibility. Confirm regional prices, feature entitlements, and quotes before purchase.

To qualify for inclusion in the AI Note-Taking category, a product must:

• Capture and convert conversations into accurate, real-time text
• Provide AI-powered capabilities to condense long conversations into concise summaries
• Integrate with video conferencing platforms and CRM tools
• Provide the ability for teams to share notes and collaborate on follow-up action items
• Support multiple languages and understand various accents to ensure accuracy

1. Microsoft Teams: Best for meeting notes inside Microsoft 365

When conversations, documents, and follow-up tasks are spread across different apps, meeting notes can lose their context. Microsoft Teams reviewers value keeping calls, group chats, recordings, and shared files together. For organizations already using Microsoft 365, this gives colleagues a familiar place to revisit discussions without rebuilding the meeting history elsewhere.

Transcripts and recordings help people catch up after a meeting. Recent G2 reviewers mention the convenience of Copilot-related summaries, captions, and access to conversations alongside OneDrive and SharePoint files. That connection is useful when a team needs to turn meeting context into coordinated follow-up rather than circulate another standalone document.

The Fall 2026 AI Note-Taking Grid® gives Teams a G2 Score of 88, the highest on this shortlist, with 91% for summary generation and 90% for speech-to-text transcription. Its 94% ease-of-use score also exceeds the category average of 93%, supporting its fit for teams that want AI meeting support inside an established collaboration suite.

The exact AI recap experience deserves a plan-level check. Some reviewers note that transcripts need correction or that the desktop app can be resource-intensive. I would test Copilot eligibility, meeting permissions, and how reliably summaries capture decisions before including these capabilities in a wider Microsoft 365 rollout.

2. Zoom Workplace: Best for AI notes in video-first meetings

When video calls anchor the workday, having meeting notes in the same place can simplify follow-up. Zoom Workplace reviewers appreciate how easily teams can join calls, share screens, and retrieve recordings. Its AI Companion features build on that familiar meeting workflow, allowing participants to review discussion points after a call.

G2 users describe time saved by AI-generated meeting summaries, especially when they need to remember decisions or send an update to colleagues who missed the meeting. The combination of recordings, chat, and meeting recaps gives distributed teams several ways to revisit what happened without manually reconstructing every detail.

Zoom earns a G2 Score of 81 and 81 Satisfaction in the Fall 2026 AI Note-Taking Grid®. Its 94% meets-requirements and 93% ease-of-use scores help explain why it appeals to teams that want note-taking features within an existing video-first platform. The supplied Grid does not provide comparable feature-level note-taking scores for Zoom, so I have not inferred them.

Summary completeness is worth checking with real meeting examples. A few reviewers find that a recap may miss details or that the broader interface takes time to navigate. I would test AI Companion availability for your plan, summary quality across meeting types, and the notification and retention controls before enabling it across the organization.

3. Fathom: Best for dedicated meeting summaries and action items

When meetings move quickly, taking notes can compete with listening. Fathom reviewers appreciate being able to focus on the conversation while the software records it and prepares a structured recap. Its appeal is straightforward: decisions, key topics, and follow-ups are easier to revisit after the call.

Action items are central to that experience. Recent G2 reviews describe clearly separated discussion topics, searchable recordings, and summaries that reduce the need to rewrite meeting notes. For consultants, client-facing teams, and project leads handling several calls a day, those records make it easier to carry context into the next conversation.

Fathom has a G2 Score of 77, but stands out on focused note-taking measures: 97% for summary generation, 96% for transcription, and 96% for action-item extraction in the Fall 2026 Grid®. Its 97% ease-of-use score and 98 NPS reinforce the positive feedback from reviewers using it primarily for meeting capture.

A short pilot will help establish how much editing your team needs to do after each call. Some reviewers mention speaker-name corrections or the assistant joining a meeting unexpectedly. I would test attendee controls, speaker identification, and which advanced summaries or team-sharing features are included in the intended plan.

4. Krisp: Best for noise-free meeting capture

Meeting notes are only useful when the conversation is captured clearly. Krisp reviewers often start with its noise cancellation, particularly for calls taken from shared offices, homes, or other busy spaces. Reducing background noise gives teams a better foundation for both the conversation and the transcript that follows.

That audio-first approach extends into AI note-taking. Recent G2 users appreciate receiving transcripts, summaries, and follow-up items after calls, sometimes while using Krisp alongside their regular meeting app. For people who move between different conferencing tools, this combination can reduce the need to manage separate audio cleanup and note-taking workflows.

The Fall 2026 AI Note-Taking Grid® rates Krisp 92% for summary generation, 92% for action-item extraction, and 90% for speech-to-text transcription. Its 95% ease-of-setup score exceeds the 93% category average, supporting its practicality for users who want meeting assistance without replacing their primary calling platform.

It is helpful to test transcription under the conditions your team actually faces. Some reviewers mention occasional speaker-label issues or missing details, and its 84% multi-language and accent support rating is lower than its summary score. I would trial varied accents and noisy calls, then check recording storage and administrator controls before scaling.

5. Slack: Best for turning huddles into team knowledge

Not every important decision happens in a scheduled meeting. Slack reviewers value keeping project conversations, quick huddles, and shared information together in channels. For teams already coordinating work there, AI-generated huddle notes can help preserve the context of an informal discussion instead of leaving decisions in a shared record.

The surrounding collaboration workflow is a major part of its appeal. G2 users describe moving quickly between threads, huddles, files, and team updates, while AI summaries can help colleagues catch up on conversations they missed. Notes that remain close to the relevant channel are easier to share with the people who need to act on them.

Slack records a G2 Score of 64 in the Fall 2026 AI Note-Taking Grid®, with 96% for speech-to-text transcription and 95% for team-based access. Its 96% ease-of-use score is above the 93% category average. These are category satisfaction ratings, not a claim that Slack is a dedicated cross-platform meeting recorder.

Its fit depends on the type of notes you need. Many recent reviews focus on general communication, and some users mention notification overload or huddle glitches. I would test AI huddle-note availability and search permissions on your Slack plan, especially if detailed transcripts from external meetings are the primary requirement.

Frequently asked questions about AI note-taking software

Got more questions? Find the answers below.

Q1. What is the best AI note-taking software in 2026?

Microsoft Teams leads the Fall 2026 G2 Grid® with a G2 Score of 88. Fathom is the stronger dedicated note-taker for summaries and action items, with a 95 Satisfaction score and 97% summary-generation rating. Choose based on whether you need a collaboration suite or a standalone meeting assistant.

Q2. Which AI note-taking tools capture action items without manual transcription?

Fathom, Krisp, and Microsoft Teams can extract action items from meetings. In the Fall 2026 Grid®, Fathom scores 96%, Krisp 92%, and Teams 88% for action-item extraction. Reviewers particularly value Fathom’s clearly organized follow-ups.

Q3. Which AI note-taking software works with Zoom, Teams, and Google Meet?

Fathom and Krisp are options for teams using multiple meeting platforms. Fathom focuses on meeting capture and recaps, while Krisp combines audio cleanup with notes. Confirm support for each meeting type and the necessary permissions before rollout.

Q4. Which AI note-taking software is best for recurring meetings?

Fathom is a strong choice for recurring meetings that need searchable summaries and follow-ups. It scores 97% for summary generation and 96% for action-item extraction. Teams and Zoom Workplace are convenient alternatives when recurring meetings already run in those platforms.

Q5. Which AI note-taking software makes notes searchable and shareable quickly?

Fathom is a strong choice for searchable meeting records, with a 95% semantic-search rating in the Fall 2026 Grid®. Slack is useful for keeping huddle notes alongside team channels, with 95% for team-based access. Reviewers value both approaches for reducing manual catch-up.

Q6. Which AI note-taking software is suitable for small teams managing several projects?

Fathom and Krisp are useful for small teams that primarily need meeting summaries and follow-ups. The Fall 2026 Grid® shows that 73% of Fathom reviewers and 75% of Krisp reviewers are from small businesses. Slack or Teams may fit better when the team also needs ongoing collaboration.

Q7. How can AI note-taking tools help project leaders capture decisions in real time?

Fathom, Krisp, and Teams turn meeting discussions into summaries that leaders can review and share. Their Fall 2026 summary-generation ratings are 97%, 92%, and 91%, respectively. Project leaders should verify decisions and assign owners before distributing the output.

Q8. How do AI note-taking tools protect meeting privacy and support GDPR compliance?

AI note-taking tools support privacy through access controls, permissions, recording notices, and retention settings, but GDPR compliance depends on configuration and organizational practices. G2 access-control ratings are 93% for Fathom, 92% for Slack, and 89% for Teams. Verify vendor terms and data handling rather than treating ratings as compliance certification.

Q9. Can AI note-taking software prevent meeting data breaches?

No. AI note-taking software cannot guarantee breach prevention. Restrict transcript access, check recording consent, set retention periods, and review vendor security documentation. The Fall 2026 Grid® rates Fathom 93% and Slack 92% for access-control satisfaction, but those scores are not security guarantees.

Q10. What should I check before paying for AI meeting summaries?

Check AI-summary eligibility, meeting limits, action-item extraction, supported languages, sharing permissions, and retention settings. Fathom scores 97% for summary generation, while Teams and Krisp score 91% and 92%. Also confirm which features require a paid add-on or higher tier.

Turn meeting notes into decisions that move work forward

Start with the meetings where missed follow-ups cause the most friction. Test one workflow end to end: recording, recap, owner assignment, search, and secure sharing. The right tool should make that follow-through easier, not just generate more text.

Want to streamline your entire meeting workflow? Explore G2's Meeting Management Software category to compare tools, read verified user reviews, and find solutions that keep your team aligned before, during, and after meetings.